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Civica
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  • Billing Support Administrator  

    - Amersham
    DescriptionWe’re Civica and we make software that helps deliver critic... Read More
    DescriptionWe’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Billing Support Administrator at Civica This is a unique opportunity for a customer centric and detail-oriented Data Entry Administrator to play a crucial role in our Health Medical Billing Service Division of Civica. As part of the same team as our Account Managers, you will be responsible for ensuring accurate and efficient data entry, processing invoices, and maintaining essential office records. Your role will be instrumental in keeping financial and administrative processes running smoothly, contributing to the overall efficiency of the organisation. What you will do to be successful in this roleIf you have a keen eye for detail, thrive in a fast-paced environment, excel at managing data with precision, and are interested in a career pathway to client support, this role offers an excellent opportunity to develop your skills within a supportive and collaborative team. RequirementsPerform administrative duties, including invoicing, inputting payments, and filing in a timely manner. Accurately input data into company software to ensure up-to-date records. Validate and check invoices for discrepancies, ensuring compliance with company policies. Maintain office records and assist with general administrative tasks as required to support company objectives. Work with your team to problem-solve skills and the ability to adapt quickly to unexpected situations. We Want You to Bring Your Whole Self to Work 
    There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. Why You'll Love Working with Us 
    As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.  
     
    We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: BenefitsTime Off & Work-Life Balance ✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! 
    ✔ Days of Difference – Up to 5 extra days off for volunteering. 
     Financial Well-being & Security ✔ Pension Contributions – 5% employer match to support your future. 
    ✔ Income Protection – Up to 75% salary cover for long-term illness. 
    ✔ Life Assurance – 4x salary tax-free lump sum. 
    ✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents). Health & Perks ✔ Private Medical Insurance – Fast access to private healthcare. 
    ✔ Health Cash Plan – Claim back physio, therapies & more. 
    ✔ Dental Insurance – Cover for routine & emergency care. ✔ Electric Vehicle (EV) Scheme – A wide range of electric & hybrid vehicles. 
    ✔ Affinity Groups – Join employee-led communities. 
    ✔ Bounty Bonus – Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.  Read Less
  • Head of Presales - Central Government & Defence  

    DescriptionWe’re Civica we deliver outcome focused value solutions tha... Read More
    DescriptionWe’re Civica we deliver outcome focused value solutions that help deliver critical services for citizens all around the world. Civica works from local to central government, to education, to health and care, over 5,000 public bodies across the globe use our solutions to help provide critical services to over 100 million citizens.Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.  Why you will love this opportunity as Head of Presales - Central Government & Defence at CivicaWe’re looking for an exceptional Head of Presales to lead our Central Government & Defence Customer Solutions team and shape the next generation of digital and data solutions for UK Central Government and Defence. This is a high‑impact leadership role at the heart of our mission to help public sector organisations deliver better outcomes for citizens.In this role, you will define and craft compelling solutions across key areas including:AI Enablement & Data SolutionsLegacy IT & Systems ModernisationIntelligent Digital ServicesManaged ServicesYou’ll engage confidently and passionately with customers and partners, building trust, credibility, and long‑term advocacy. As a recognised thought‑leader in digital or data solutions, you’ll be comfortable sharing insights through social channels, industry events, and strategic conversations with senior stakeholders.If you’re driven by meaningful impact, inspired by complex challenges, and ready to shape the future of public sector technology, this is a standout opportunity.RequirementsExperienced in presales leadership with a proven track record of shaping and leading the technical aspects of digital and data solutions for UK Central Government or Defence.Experience of working with technology partners to create joint value propositions and winning bids.Knowledge and experience of UK Public Sector procurement and the development and support of bespoke digital solutions.Energetic, customer‑focused, and able to build trust and advocacy quickly.Creative, detail‑driven, and skilled at uncovering and clarifying customer needs.Strong communicator and presenter, able to translate technical concepts for any audienceExcellent facilitator with outstanding stakeholder and relationship‑management skills. Adaptable, organised, and confident working in fast‑changing environmentsWilling to travel across the UK and able to obtain (or already holding) SC clearanceWhy You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:BenefitsTime Off & Work-Life Balance✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
    ✔ Days of Difference – Up to 3 extra days off for volunteering.
     
    Financial Well-being & Security✔ Pension Contributions – 5% employer match to support your future.
    ✔ Income Protection – Up to 75% salary cover for long-term illness.
    ✔ Life Assurance – 4x salary tax-free lump sum.
    ✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).Health & Perks✔ Private Medical Insurance – Fast access to private healthcare.
    ✔ Health Cash Plan – Claim back physio, therapies & more.
    ✔ Dental Insurance – Cover for routine & emergency care.
    ✔ Affinity Groups – Join employee-led communities.
    ✔ Bounty Bonus – Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you. Read Less
  • Senior Software Engineer (Golang)  

    DescriptionWe’re Civica and we make software that helps deliver critic... Read More
    DescriptionWe’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.Why you will love this opportunity as (Senior Software Engineer) at Civica At Civica, we build technology that powers public services and improves lives. From government and housing to healthcare and education, our software supports over 100 million citizens globally. We’re proud to be a GovTech champion driving innovation that matters. We’re looking for a Senior Backend Software Engineer with strong Golang expertise to join our collaborative engineering team. If you’re passionate about building scalable, secure systems that make a real-world impact, we’d love to hear from you. Key Responsibilities Design, develop, and maintain large-scale backend systems using Golang. Lead technical decisions and own complex system components. Collaborate with cross-functional teams to deliver high-performance, secure solutions. Mentor engineers and promote best practices in architecture, design, and coding. Build and optimise RESTful APIs and microservices architectures. Implement CI/CD pipelines and contribute to a culture of continuous delivery. Troubleshoot and resolve complex issues using modern observability tools. RequirementsWe'd like you to have experience with: Significant experience in backend development (or equivalent experience), with strong Golang skills. Deep understanding of data structures, algorithms, and system design. Experience with cloud platforms, containerisation, and orchestration tools. Familiarity with distributed systems, caching, and messaging queues. A collaborative mindset and a passion for mentoring and technical leadership. Experience with Agile development methodologies (Scrum, Kanban). It would also be great if you have experience with: Knowledge of observability practices (logging, metrics, tracing) and monitoring tools (e.g., Prometheus, Grafana). Understanding of cloud security best practices, including IAM policies and secret management. BenefitsWhy You'll Love Working with Us 
     
    As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.  
     
    We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: 
     Time Off & Work-Life Balance ✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! 
    ✔ Days of Difference – Up to 3 extra days off for volunteering. Financial Well-being & Security ✔ Pension Contributions – 5% employer match to support your future. 
    ✔ Income Protection – Up to 75% salary cover for long-term illness. 
    ✔ Life Assurance – 4x salary tax-free lump sum. 
    ✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents). Health & Perks ✔ Private Medical Insurance – Fast access to private healthcare. 
    ✔ Health Cash Plan – Claim back physio, therapies & more. 
    ✔ Dental Insurance – Cover for routine & emergency care. 
    ✔ Affinity Groups – Join employee-led communities. 
    ✔ Bounty Bonus – Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.  Read Less
  • Senior Fullstack Engineer (.NET)  

    DescriptionDescription We’re Civica and we make software that helps de... Read More
    DescriptionDescription We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Senior Software Engineer (Fullstack) at Civica We are seeking a highly skilled Senior Software Engineer (fullstack) to join our dynamic engineering team. In this role, you will be responsible for the design, development, and implementation of innovative software solutions. You will collaborate with cross-functional teams to deliver high-quality products that meet user needs and business objectives.  What you will do to be successful in this role  Responsibilities: Design, development and implementation of software applications, ensuring scalability, performance, and security. Conduct code reviews to ensure best practices, maintainability, and adherence to coding standards. Provide guidance and mentorship to junior engineers, fostering a culture of continuous learning and improvement. Work closely with product managers, UX/UI designers, and other stakeholders to gather requirements and deliver effective solutions. Identify and troubleshoot software issues, implementing effective solutions in a timely manner. Create and maintain comprehensive documentation for software design, code, and processes. Stay updated on emerging technologies and industry trends, advocating for improvements and new technologies that could benefit the team and projectsRequirementsEssential skills:  Strong experience in ASP, .NET Framework, C# Proficient in Test-Driven development, automated testing frameworks and methodologies Experienced with cloud technologies e.g. Azure, AWS (preferrable) In depth knowledge of DevOps practices and tools (CI/CD, containerization, etc.) Automated IaC experience, e.g.: Terraform, Ansible, ArgoCD A “write it, own it” attitude to production environments with experience of observability Expert in database design and management (MSSQL). Strong analytical and problem-solving skills, with a knack for debugging complex issues. Excellent verbal and written communication skills, with the ability to effectively collaborate across teams. Experience working in Agile/Scrum environments, with a focus on iterative development. Experience in modernising legacy applications Preferred skills:  Experience working with Go (Golang) and React.js Understanding of observability practices, including logging, metrics, and tracing. Awareness of cloud security best practices, including IAM policies and secret management. Passion for continuous learning and driving technical innovation. BenefitsTime Off & Work-Life Balance ✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! 
    ✔ Days of Difference – Up to 3 extra days off for volunteering. 
     Financial Well-being & Security ✔ Pension Contributions – 5% employer match to support your future. 
    ✔ Income Protection – Up to 75% salary cover for long-term illness. 
    ✔ Life Assurance – 4x salary tax-free lump sum. 
    ✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents). Health & Perks ✔ Private Medical Insurance – Fast access to private healthcare. 
    ✔ Health Cash Plan – Claim back physio, therapies & more. 
    ✔ Dental Insurance – Cover for routine & emergency care. 
    ✔ Affinity Groups – Join employee-led communities. 
    ✔ Bounty Bonus – Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.  Read Less
  • Sales Manager - Case Management SaaS  

    - Altrincham
    DescriptionWe’re Civica and we make software that helps deliver critic... Read More
    DescriptionWe’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Civica’s Case Management products help automate, manage, and report any case type. For 20 years, we’ve been building industry-specific solutions powered by the award-winning iCasework platform.Our industry and market-specific products enable the solution to be deployed rapidly so that your organisation can adhere to regulations, improve service levels and enhance the customer experience in a consistent and timely way.Why you will love this opportunity as Sales Manager at Civica As First Line Sales Manager, you’ll lead a dynamic sales team focused on selling our icasework case management SaaS solutions into public & private sector organisations. You’ll be responsible for coaching your team, driving performance, and building trusted relationships with decision-makers.You will...... Lead, coach, and develop a team of sales professionals targeting public sector customersDrive pipeline generation and deal progression to exceed revenue targetsSupport your team in navigating complex sales cycles and procurement frameworksCollaborate with marketing and product teams to tailor messaging for the marketConduct regular 1:1s, pipeline reviews, and performance check-insStay informed on public sector policy, funding cycles, and digital transformation trends within your sector RequirementsWhat you will do to be successful in this role Proven experience in SaaS sales managementStrong coaching and mentoring skills with a passion for team development Data-driven mindset with experience using CRM tools (e.g., Salesforce, HubSpot) Excellent communication and stakeholder management skillsWe Want You to Bring Your Whole Self to Work 
     
    There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. Why You'll Love Working with Us 
     
    As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.  
     
    We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: 
     BenefitsTime Off & Work-Life Balance ✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! 
    ✔ Days of Difference – Up to 3 extra days off for volunteering. 
     Financial Well-being & Security ✔ Pension Contributions – 5% employer match to support your future. 
    ✔ Income Protection – Up to 75% salary cover for long-term illness. 
    ✔ Life Assurance – 4x salary tax-free lump sum. 
    ✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents). Health & Perks ✔ Private Medical Insurance – Fast access to private healthcare. 
    ✔ Health Cash Plan – Claim back physio, therapies & more. 
    ✔ Dental Insurance – Cover for routine & emergency care. 
    ✔ Affinity Groups – Join employee-led communities. 
    ✔ Bounty Bonus – Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.  Read Less
  • Business Development Manager  

    DescriptionWe’re Civica, and we create software that helps deliver cri... Read More
    DescriptionWe’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration. Why you will love this opportunity as a Business Development Manager at CivicaWe are seeking experienced Business Development Managers to join us in helping local government transform the way they serve their communities via our portfolio of local government SaaS solutions.In this role, you’ll take ownership of driving new business growth and expanding our footprint within your territory. You’ll proactively plan and prospect to uncover fresh opportunities, engage key decision-makers, and build lasting relationships with new customers. Your efforts will directly contribute to helping local authorities transform their services and better meet the evolving needs of their communities.Key Responsibilities: Identifying and securing new business opportunities across UK local government Building relationships with senior stakeholders and decision makers Understanding the challenges facing local government and positioning our SaaS solutions as strategic enablers Managing the full sales cycle, from prospecting to close Manage sales pipeline efficiently via Salesforce, track engagement, and ensure a data-driven approach to sales success. Requirements Experienced in new business SaaS sales Passion for public service transformation and digital innovation Excellent communication and consultative selling skills Self-starter mindset with a hunger to exceed targets Ability to navigate complex stakeholder environment Full UK driving licence BenefitsWhy You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:Time Off & Work-Life Balance✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
    ✔ Days of Difference – Up to 3 extra days off for volunteering.
     
    Financial Well-being & Security✔ Pension Contributions – 5% employer match to support your future.
    ✔ Income Protection – Up to 75% salary cover for long-term illness.
    ✔ Life Assurance – 4x salary tax-free lump sum.
    ✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).Health & Perks✔ Private Medical Insurance – Fast access to private healthcare.
    ✔ Health Cash Plan – Claim back physio, therapies & more.
    ✔ Dental Insurance – Cover for routine & emergency care.
    ✔ Affinity Groups – Join employee-led communities.
    ✔ Bounty Bonus – Refer a friend & get rewarded.At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you. Read Less
  • GTM Analyst  

    DescriptionWe’re Civica and we make software that helps deliver critic... Read More
    DescriptionWe’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as a GTM Analyst at CivicaOur Go-To-Market (GTM) Analytics team plays a critical role in enabling data-driven decision-making across our organisation. As Civica continues to scale, the need for actionable insights and data-driven strategies has never been greater. 
     
    We are seeking a highly motivated individual to join the GTM Analytics team. In this role, you will act as the key Analytics business partner for the Sales and Sales organisations, driving decision-making by owning key dashboards, delivering ad-hoc analysis, and providing insights that directly impact Sales effectiveness and growth strategies. This role will be instrumental in helping the Sales & Sales Enablement teams harness data to make smarter, faster, and more strategic decisions. What you will doServe as a primary point of contact for all data insights within the Sales & Sales Enablement organisations, working closely with Sales Leaders, analytics, and operations teams to drive alignment, inform strategy, and deliver impactful insights. Define, monitor, and refine Key Performance Indicators (KPIs) to measure success, while providing ad-hoc, actionable insights based on a deep understanding of both data and the Sales & Sales Enablement environments. Continuously enhance and optimize dashboards and data sources, improving speed, accuracy, and accessibility to ensure data-driven decisions are made quickly and effectively across the organizations. Partner with IT to ensure a robust data infrastructure that maintains the highest standards of data quality, accessibility, and reliability for generating actionable insights. Collaborate with Finance and Sales to maintain consistency in data definitions and calculations, ensuring cohesive reporting and decision-making across departments. Represent the 'Data' function in cross-functional initiatives, ensuring data-driven insights support new projects and that the data infrastructure is equipped for evolving needs. RequirementsAbility to confidently present complex analysis and models to senior and executive stakeholders, distilling technical findings into clear and actionable insights. Passion for all things data, with advanced proficiency in tools such as spreadsheets, SQL databases, and Tableau, and a track record of turning large datasets into concise, actionable summaries. Strong understanding of building scalable visualizations and models in a fast-growing organization, ensuring insights are easily accessible and adaptable to evolving needs. We Want You to Bring Your Whole Self to Work There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. Why You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.  We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: BenefitsTime Off & Work-Life Balance  ✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!  ✔ Days of Difference – Up to 3 extra days off for volunteering.  Financial Well-being & Security  ✔ Pension Contributions – 5% employer match to support your future.  ✔ Income Protection – Up to 75% salary cover for long-term illness.  ✔ Life Assurance – 4x salary tax-free lump sum.  ✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).  Health & Perks  ✔ Private Medical Insurance – Fast access to private healthcare.  ✔ Health Cash Plan – Claim back physio, therapies & more.  ✔ Dental Insurance – Cover for routine & emergency care.  ✔ Affinity Groups – Join employee-led communities.  ✔ Bounty Bonus – Refer a friend & get rewarded.  At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.  We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.  If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.  Read Less
  • Pensions Calculation Analyst  

    DescriptionWe’re Civica, and we create software that helps deliver cri... Read More
    DescriptionWe’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.   Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.  Why you will love this opportunity as Pensions Calculation Analyst at Civica  An opportunity for an enthusiastic organised individual to work within the pension development team. The role is primarily responsible for ensuring the  software delivers the expected solutions to a high quality within a budget and timeframeWhat you will do to be successful in this role as Pensions Calculation Analyst Key responsibilities: Ensure all requests for development changes are recorded for monitoring/tracking.Ensure feature requirements undergo formal review Work closely with the development team to ensure that product quality is always maximised and time against development effort is recorded.Work closely with the development team to provide estimates of work based on technical/business data available and allocated resources.Lead the design review process along with all other stakeholders.Proactively support other team members and share knowledge and skills.Ensure software developed is of high quality and meets requirements.Liaise with clients, business partners, internal stakeholders, and any other sources possible, to gain a clear understanding of the client and market requirements.Influencing the product strategy by continuously monitoring market needs, considering technological advancements, competitor products and the changing requirements of customersProduce and maintain customer facing product documentation that is clear and concise and follows defined standards.Mentoring of other member of staff when required to maximise their knowledge including Customer Support, Service Delivery and Sales/Presales teams.Act as a knowledge source internally, providing training, advising on current functionality & legislation.Engage effectively with customer facing teams ensuring they have up to date product knowledge needed to provide excellent customer service.Lead on Product User Groups and other forums as required to ensure our customer community has a voice in directing our roadmap.Keep abreast of legislation and market trends and develop propositions to enable Civica to deliver solutions which meet the requirements of the Regulatory Services sector.Assist in tender or bids for Sales and Bids support as required.RequirementsA sound knowledge of software development processes in an Agile environment.Up to date understanding of technical pensions legislationAbility to review and extract relevant information from Pensions Regulations and other technical documentationAbility to produce detailed calculation proforma and comprehensive test parametersAbility to communicate and translate technical pensions criteria to non pensions technical colleaguesAn aptitude to learn the product and the platform capabilities.The ability to write user stories to a high standard.Excellent IT skills, including knowledge of the Microsoft Office 365 Suite.An aptitude for written communication and an ability to produce comprehensive documentation.An analytical approach to problem solving.Enjoy working as part of a team and can work with your own initiative.Strong verbal communication skills; Focused on quality; Capacity to multitask.Ability to travel to other Civica offices and customer sites where required.Strong communication and influencing skills are required to be successful in this role. The person will need to be comfortable liaising with senior business managers as well as technicians and architects across the division. In addition, the candidate may work directly with customers to understand their requirements.Working knowledge of Azure DevOps as an Agile planning tool.Experience of UX and UI design principles.An ability to influence others regardless of position/seniority for stakeholder management.Strong customer facing skills with the ability to represent the company in a confident and professional manner.Knowledge of the pensions industry, private sector or local government schemes Excellent communication skills, confident and assured speaking and collaborating with senior stakeholders, technical development teams, and non-technical teams Comfortable in front of customers, partners, and suppliersHigh levels of enthusiasm and drive, and ability to motivate wider teamWe Want You to Bring Your Whole Self to Work 
     
    There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. Why You'll Love Working with Us 
     
    As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.  
     
    We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: BenefitsTime Off & Work-Life Balance ✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! 
    ✔ Days of Difference – Up to 3 extra days off for volunteering. 
     Financial Well-being & Security ✔ Pension Contributions – 5% employer match to support your future. 
    ✔ Income Protection – Up to 75% salary cover for long-term illness. 
    ✔ Life Assurance – 4x salary tax-free lump sum. 
    ✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents). Health & Perks ✔ Private Medical Insurance – Fast access to private healthcare. 
    ✔ Health Cash Plan – Claim back physio, therapies & more. 
    ✔ Dental Insurance – Cover for routine & emergency care. 
    ✔ Affinity Groups – Join employee-led communities. 
    ✔ Bounty Bonus – Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.  We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.  Read Less
  • Senior Fullstack Engineer - (Golang & React)  

    DescriptionWe are seeking a highly skilled Senior Software Engineer (G... Read More
    DescriptionWe are seeking a highly skilled Senior Software Engineer (Golang and React) to join our dynamic engineering team. In this role, you will be responsible for the design, development, and implementation of innovative software solutions. You will collaborate with cross-functional teams to deliver high-quality products that meet user needs and business objectives. Design, development and implementation of software applications, ensuring scalability, performance, and security. Conduct code reviews to ensure best practices, maintainability, and adherence to coding standards. Provide guidance and mentorship to junior engineers, fostering a culture of continuous learning and improvement. Work closely with product managers, UX/UI designers, and other stakeholders to gather requirements and deliver effective solutions. Identify and troubleshoot software issues, implementing effective solutions in a timely manner. Create and maintain comprehensive documentation for software design, code, and processes. Stay updated on emerging technologies and industry trends, advocating for improvements and new technologies that could benefit the team and projects. RequirementsStrong experience in Golang and React,Proficient in Test-Driven development, automated testing frameworks and methodologies Experienced with cloud technologies e.g. Azure, AWS In depth knowledge of DevOps practices and tools (CI/CD, containerization, etc.) Expert in database design and management (SQL, NoSQL). Strong analytical and problem-solving skills, with a knack for debugging complex issues. Excellent verbal and written communication skills, with the ability to effectively collaborate across teams. Experience working in Agile/Scrum environments, with a focus on iterative development. Nice to Have  Previous experience in any of the following; Java, C#, Python or Typescript.Knowledge of observability practices (logging, metrics, tracing) and monitoring tools (e.g. Prometheus, Grafana).  Understanding of cloud security best practices, including IAM policies and secret management.  BenefitsWe Want You to Bring Your Whole Self to Work 
    As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.  
     
    We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: 
     Benefits Time Off & Work-Life Balance ✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! 
    ✔ Days of Difference – Up to 3 extra days off for volunteering. 
     Financial Well-being & Security ✔ Pension Contributions – 5% employer match to support your future. 
    ✔ Income Protection – Up to 75% salary cover for long-term illness. 
    ✔ Life Assurance – 4x salary tax-free lump sum. 
    ✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents). Health & Perks ✔ Private Medical Insurance – Fast access to private healthcare. 
    ✔ Health Cash Plan – Claim back physio, therapies & more. 
    ✔ Dental Insurance – Cover for routine & emergency care. 
    ✔ Affinity Groups – Join employee-led communities. 
    ✔ Bounty Bonus – Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.  Read Less
  • Senior Product Designer  

    - Dudley
    DescriptionJoin Civica’s User Experience team and play a key role in s... Read More
    DescriptionJoin Civica’s User Experience team and play a key role in shaping products that make a real difference. As a Senior Product Designer, you will collaborate closely with cross-functional teams to craft visually engaging, accessible, and user-friendly experiences that balance user needs with business goals. Your passion for pixel-perfect design, attention to detail, and mastery of modern visual language will be essential to delivering compelling digital products. We’re building a team dedicated to creating best-in-class experiences through thoughtful design and continuous improvement. If you thrive on crafting beautiful, intuitive interfaces, solving complex design challenges, and collaborating in a fast-paced environment, we’d love to hear from you. Key Responsibilities:  Visual Design & Delivery: Craft visually compelling, pixel-perfect user interfaces that are both beautiful and highly usable, ensuring they meet accessibility standards and align with business goals. Collaboration & Teamwork: Work closely with product designers, product managers, engineers, and researchers to bring designs to life throughout the product lifecycle. Prototyping & Validation: Develop high-fidelity prototypes to communicate design ideas, run design reviews, and iterate based on feedback, research, and data insights. Design Systems & Standards: Use and contribute to the Firefly design system, ensuring consistency, scalability, and adherence to established design principles. Accessibility & Inclusion: Advocate for inclusive design and ensure compliance with accessibility standards. Culture & Growth: Promote a collaborative, positive and feedback-driven culture focused on continuous improvement, creativity and design excellence. Core Competencies: Experience & Expertise: 5+ years of experience in visual/product design roles, working across multiple platforms and industries, with a proven track record of delivering high-quality digital products. Visual Design Expertise: Strong portfolio showcasing exceptional visual design skills, including UI design, typography, colour theory, and layout across web, mobile, and other digital platforms. Design Craft & Execution: Ability to translate big ideas into visually compelling and user-friendly interfaces, making complex tasks intuitive and delightful. Prototyping & Collaboration: Skilled in creating high-fidelity prototypes and collaborating with researchers, product designers, and developers to refine and test designs. Brand & Identity: Deliver high-quality designs that reflect and evolve Civica’s brand, adapting to the changing needs of modern digital experiences. Design Systems: Experience using and contributing to design systems, ensuring design consistency and scalability across multiple platforms. Accessibility & Standards: Knowledge of accessibility principles and best practices, ensuring designs comply with WCAG and other relevant standards. Communication & Teamwork: Strong communication skills with the ability to explain design decisions clearly, collaborate effectively, and contribute to a positive team environment. Mentorship & Inspiration: Support and inspire other designers, promoting continuous improvement and raising the quality and impact of the team’s work. Tools & Technology: Proficient in design tools such as Figma, FigJam, and other relevant platforms and plug-ins for creating, presenting, and delivering high-quality design work. Why You’ll Love Working with Us
     
    As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.  
     
    We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: Benefits Time Off & Work-Life Balance ✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! 
    ✔ Days of Difference – Up to 3 extra days off for volunteering. Financial Well-being & Security ✔ Pension Contributions – 5% employer match to support your future. 
    ✔ Income Protection – Up to 75% salary cover for long-term illness. 
    ✔ Life Assurance – 4x salary tax-free lump sum. 
    ✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents). Health & Perks✔ Private Medical Insurance – Fast access to private healthcare. 
    ✔ Health Cash Plan – Claim back physio, therapies & more. 
    ✔ Dental Insurance – Cover for routine & emergency care. 
    ✔ Affinity Groups – Join employee-led communities. 
    ✔ Bounty Bonus – Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.  Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany