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Civia Health
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  • Director, Site Management  

    - Birmingham
    Reports To: Head of Franchises Department: Franchise Operations    Emp... Read More
    Reports To: Head of Franchises Department: Franchise Operations    Employment Type: Full-Time, Remote     About the Role   Civia Health is transforming clinical research delivery through its Franchise Partner Model, integrating staffing, expertise, technology, and central support services into established clinics with strong patient populations. As Senior Manager, Site Partnerships & Operations, you will lead the operational and strategic management of partnered research sites, ensuring governance, compliance, performance, and collaboration to accelerate clinical trial delivery via the Civia Franchise model.  Key Responsibilities   Site Franchise Ownership   Take ownership of allocated research site partnerships within the franchise model.  Implement full cycle franchise methodology from sign off to continual partnership excellence   Build and maintain strong relationships with site leadership, sponsors, and internal teams.  Identify new franchise opportunities and assess feasibility for integration.  Manage budgets and financial performance for assigned sites; negotiate agreements.  Serve as the primary escalation point for site-based operational issues within Civia franchise.  Implement process and pathways to ensure the most efficient use of space and resource  Governance and compliance   Develop Civia Franchise as the SME and lead all related industry recognition   Implement and own end to end process franchise approval, readiness ensuring quality across all phases of deployment.  Ensure adherence to ICH-GCP, local regulations, and contractual obligations.  Prepare sites for audits and inspections, lead corrective and preventive actions.  Identify risks and implement mitigation strategies promptly.  Performance and Operational Excellence   Create, contribute and where applicable own the development and implementation of Civia franchise performance.  Monitor franchise sites performance against franchise KPIs and contractual deliverables.  Drive process improvements to optimize site start-up timelines and operational workflows.  Work with internal stakeholders to develop and deploy KPI dashboards and tools for performance tracking  Influence recruitment strategies through site feedback.  Team Leadership   Line manage embedded team members at franchise sites  Recruit, onboard, train and develop staff to ensure operational excellence.  Mentor and foster a culture of continuous improvement.  Technology & Systems Proficiency     - Ensure functionality and maintenance of all IT equipment (computers, tablets, printers, etc.) and successful deployment across Franchise locations   Oversee staff on the use of clinical systems including:    AI-enabled tools    Electronic consent platforms    Electronic source and regulatory filing systems    CTMS platforms (e.g., CRIO, Hubspot)    Serve as the liaison with IT support for troubleshooting and upgrades.     Qualifications & Experience   Bachelor’s degree in a science-related field or equivalent experience.  Minimum 6 years of clinical research experience, with at least 3 years in a leadership role.  Strong understanding of clinical trial operations and site management.  Proven ability to manage teams and drive performance in a complex, multi-stakeholder environment.  Excellent communication and relationship building skills.  Fluency in English and proficiency with computer systems.  Preferred Skills   Strong problem-solving and decision-making abilities.  Ability to work independently while fostering a collaborative team culture.  Experience with CRIO, Hubspot, or similar CTMS platforms.   Familiarity with AI tools, eSource, eConsent, and electronic regulatory systems.      Powered by JazzHR Read Less
  • Sub-Investigator  

    - Peterborough
    Job Type: on-site Reports to: Medical Director    Join Us at Civia Hea... Read More
    Job Type: on-site Reports to: Medical Director    Join Us at Civia Health    We’re looking for a compassionate and experienced Sub-Investigator to support our clinical research team in conducting Phase 2–4 trials, with a particular focus on metabolic conditions and GLP-1 therapies. If you thrive in a collaborative, patient-centered environment and are passionate about research-driven care, we’d love to meet you.  At Civia Health, you're not just taking a job: You're joining a mission to transform the way clinical research is done. Our purpose is bold: to bring clinical trials front and center in your community, make them accessible to everyday people, and empower underrepresented communities to participate.  We’re reinventing how clinical studies are run, delivering valid, scalable evidence with a consumer-first mindset. Too often, trials are expensive, fragmented, and overlook the experience of the participant. At Civia, we’re changing that. Our leadership team are experienced industry leading, visionary professionals who know what’s broken — and how to fix it.  We treat participants like valued partners, not research subjects. That means supporting their agency, putting their needs, comfort, and enjoyment first — and rewarding them generously for their time and effort.  What It Means to Work at Civia  Every team member plays a crucial role in reshaping clinical research. You’ll help make studies more human-centered, inclusive, and efficient. We're looking for people who are driven by purpose, inspired by innovation, and ready to roll up their sleeves to do meaningful work.   At Civia, your contributions aren’t just transactional, they’re transformational .  What You’ll Do  Conduct study visits including medical assessments, physical exams, and protocol-specific procedures.  Partner with principal investigators and research staff to ensure quality, safety, and regulatory compliance.  Engage participants with empathy—providing clear education, answering questions, and ensuring comfort throughout the trial process.  Identify, document, and report adverse events per protocol and regulatory standards.  Maintain accurate, timely, and high-quality documentation in source records and EDC systems.  Contribute to continuous improvement of workflows and study execution with a team-first mindset.  Occasional travel may be required for audits, site visits, or team meetings.   What You Bring   Active, unrestricted GMC licensure.  2+ years of clinical research experience (Phase 2–4 trials preferred).  Experience with GLP-1 therapies or metabolic/endocrine research highly preferred.  Strong knowledge of GCP/ICH guidelines; certification is a plus.  Excellent clinical judgment, attention to detail, and communication skills.  A collaborative spirit and commitment to doing what’s best for the patient and the team.  What We Offer  Competitive compensation  Medical, dental, and vision insurance  Generous PTO and paid holidays  Flexible scheduling options  Professional development and continuing education support  A mission-driven team that values respect, inclusion, and innovation  Ready to Make an Impact?  Mission with Meaning: Be part of a purpose-led team committed to health equity and real-world impact.  Startup Energy, Proven Expertise: Work fast, adapt quickly, and help build something new; guided by seasoned visionary professionals who’ve seen what needs to change.  People First Culture: We care deeply about our patients, participants, and each other. Collaboration, transparency, and bold, straight-talking are core to how we work.  Invested in Your Growth: We don’t just hire for today; we’re building the leaders and changemakers of tomorrow.   If you’re ready to be part of something meaningful—and work with people who care deeply about doing good work—apply today by submitting your resume and cover letter to the link above. We’re excited to learn more about you!  Powered by JazzHR Read Less
  • Research Assistant  

    - Sunderland
    Job Type: Full-time, non-exempt Reports to : Executive Director, Head... Read More
    Job Type: Full-time, non-exempt Reports to : Executive Director, Head of Site Operations  Join Us at Civia Health  At Civia Health, Research Assistants play a key role in supporting clinical research operations and ensuring an exceptional experience for trial participants. We’re looking for a reliable, proactive team player who’s eager to grow in the world of clinical trials and contribute to meaningful, life-changing research.  At Civia Health, you're not just taking a job: You're joining a mission to transform the way clinical research is done. Our purpose is bold: to bring clinical trials front and center in your community, make them accessible to everyday people, and empower underrepresented communities to participate.  We’re reinventing how clinical studies are run, delivering valid, scalable evidence with a consumer-first mindset. Too often, trials are expensive, fragmented, and overlook the experience of the participant. At Civia, we’re changing that. Our leadership team are experienced industry leading, visionary professionals who know what’s broken — and how to fix it.  We treat participants like valued partners, not research subjects. That means supporting their agency, putting their needs, comfort, and enjoyment first — and rewarding them generously for their time and effort.  What It Means to Work at Civia  Every team member plays a crucial role in reshaping clinical research. You’ll help make studies more human-centered, inclusive, and efficient. We're looking for people who are driven by purpose, inspired by innovation, and ready to roll up their sleeves to do meaningful work.   At Civia, your contributions aren’t just transactional, they’re transformational .  What You’ll Do  Support study coordination by preparing visit materials and assisting with scheduling.  Perform data entry, filing, and documentation of clinical trial activities.  Escort participants, collect vitals, and assist with specimen processing/phlebotomy.  Ensure exam rooms and supplies are prepared for each study visit.  Help maintain regulatory binders and source documents.  Work closely with coordinators, nurses, and investigators to facilitate smooth study execution.  Occasional travel may be required for audits, site visits, or team meetings.   What You Bring   Bachelor’s degree or equivalent experience in healthcare or research-related field.  Prior experience in a clinical or research setting preferred.  Phlebotomy, blood collection and processing experience required. Strong organizational and multitasking skills.  Excellent attention to detail and communication skills.  Commitment to maintaining confidentiality and ethical standards.  Eagerness to learn and contribute as part of a collaborative team.  What We Offer  Competitive compensation  Medical, dental, and vision insurance  Generous PTO and paid holidays  Flexible scheduling options  Professional development and continuing education support  A mission-driven team that values respect, inclusion, and innovation  Ready to Make an Impact?   Mission with Meaning: Be part of a purpose-led team committed to health equity and real-world impact.  Startup Energy, Proven Expertise: Work fast, adapt quickly, and help build something new; guided by seasoned visionary professionals who’ve seen what needs to change.  People First Culture: We care deeply about our patients, participants, and each other. Collaboration, transparency, and bold, straight-talking are core to how we work.  Invested in Your Growth: We don’t just hire for today; we’re building the leaders and changemakers of tomorrow.   If you’re ready to be part of something meaningful—and work with people who care deeply about doing good work—apply today by submitting your resume and cover letter to the link above.  We’re excited to learn more about you!  Powered by JazzHR Read Less
  • Participant Recruitment Manager  

    - Birmingham
    Location: Remote/UK  Job Type: Full-Time  Reports to: Senior Director,... Read More
    Location: Remote/UK  Job Type: Full-Time  Reports to: Senior Director, Patient Recruitment  Join Us at Civia Health    Civia Health is to provide large population centers access to ambulatory disease research making participation seamless, convenient, and engaging - integrating cutting-edge research within accessible, everyday spaces, to collapse the time and cost of clinical trials for our clients.  We envision a world where our communities, regardless of socioeconomic status, has seamless access to life-changing medical research, accelerating discoveries, improving health equity, and redefining the cost of developing new population health improvements.  Our team is passionate about making a real difference in people's lives, and we're committed to building a collaborative, fast-paced, and fun work environment.  Purpose of the Job  The  is a uniquely blended role that combines the strategic vision of recruitment community partnership development and participant recruitment operations to advance chronic-disease clinical trials. The Recruitment Operations Lead will be obsessive about meaningful action that results in recruited patients through the ownship and delivery of systems and tools that identify, qualify, and guide participants, while also building authentic relationships with communities to foster trust, awareness, and participation. Clear focus on delivery of recruited patients by  acting as both a strategic operator and a public-facing advocate, this position ensures recruitment processes/solutions are efficient, participant-centered, and culturally competent, while scaling community engagement initiatives that drive meaningful research participation that generates documented return on investment for Civia and/or our partners. This role will be astute and excel in prioritisation with ability to apply ‘do not proceed’ with activities that do not provide a documented value of return (recruiting patients) or investment of effort.  The Impact You Will Have at Civia  Architect and maintain a scalable recruitment stack.  Build authentic community partnerships and outreach efforts to diversify recruitment.  Convert operational data into actionable improvements to increase conversion and retention.  Provide a warm, participant-centered experience through both technology and human touchpoints.  Pitch in on tactical tasks and special projects as priorities shift in a fast-growing start-up.  Support start-up priorities and special projects, including hands-on operational tasks and participant-facing duties as business needs evolve  What You Bring to Civia   Required  5+ years in recruitment operations, participant recruitment, or community engagement in clinical research or related sectors.  Demonstrated ability to identify the return of investment of actions and apply clear prioritisation to generate hte highest return possible.  Lead the creation and rollout of innovative digital marketing campaigns across social media, paid advertising, email, and website channels through both B2B and B2C channels.  Design and produce engaging digital content (graphics, video, copy) tailored to participant audiences and recruitment goals  Implement AI-driven solutions to streamline campaign workflows, targeting, and reporting  Manage external marketing vendors and collaborate closely to ensure creative and strategic alignment  Monitor campaign performance metrics and use data insights to optimize ongoing and future marketing initiatives  Collaborate with cross-functional teams to ensure messaging aligns with study protocols and participant needs  Drive brand consistency and digital presence to strengthen Civia’s reputation and reach  Excellent communication and relationship-building skills.  Strong project management and organizational skills.  Comfort with ambiguity and a willingness to perform participant-facing and operational tasks.  Performing “other duties as assigned,” including low-level operational or administrative work typical of a start-up.  Preferred  Experience in clinical trials or patient recruitment.  Community outreach/partnership development background.  Technical familiarity with integrations and data-hygiene best practices.  What We Offer  The opportunity to lead a initiatives to make a real impact on patient access to clinical trials  A collaborative, mission-driven environment with room to innovate  Competitive pay and benefits  Training and professional development opportunities  A chance to help shape Civia’s participant engagement approach as we grow  Ready to Make an Impact?   Mission with Meaning: Be part of a purpose-led team committed to health equity and real-world impact.  Startup Energy, Proven Expertise: Work fast, adapt quickly, and help build something new; guided by seasoned visionary professionals who’ve seen what needs to change.  People First Culture: We care deeply about our patients, participants, and each other. Collaboration, transparency, and bold, straight-talking are core to how we work.  Invested in Your Growth: We don’t just hire for today; we’re building the leaders and changemakers of tomorrow.   If you’re ready to be part of something meaningful—and work with people who care deeply about doing good work—apply today by submitting your resume and cover letter to the link above. We’re excited to learn more about you!  Powered by JazzHR Read Less
  • Clinical Research Coordinator  

    - Birmingham
    Job Type: Full-time, non-exempt Reports to: Executive Director, Head o... Read More
    Job Type: Full-time, non-exempt Reports to: Executive Director, Head of Site Operations    Join Us at Civia Health  At Civia Health, our Clinical Research Coordinators are essential to deliver trials that are efficient, ethical, and patient-centered. We’re seeking an organized and motivated CRC who thrives in a fast-paced, collaborative research setting. You’ll be the primary point of contact for participants and ensure that trials are conducted with precision and care. This position offers the opportunity to work in a technology-enabled research environment utilizing electronic source documentation (eSource), eConsent, electronic Investigator Site Files (eISF), and other digital tools to streamline trial conduct. The CRC will also have the opportunity to provide occasional on-site support at partner locations as needed.  At Civia Health, you're not just taking a job: You're joining a mission to transform the way clinical research is done. Our purpose is bold: to bring clinical trials front and center in your community, make them accessible to everyday people, and empower underrepresented communities to participate.  We’re reinventing how clinical studies are run, delivering valid, scalable evidence with a consumer-first mindset. Too often, trials are expensive, fragmented, and overlook the experience of the participant. At Civia, we’re changing that. Our leadership team are experienced industry leading, visionary professionals who know what’s broken — and how to fix it.  We treat participants like valued partners, not research subjects. That means supporting their agency, putting their needs, comfort, and enjoyment first — and rewarding them generously for their time and effort.  What It Means to Work at Civia   Every team member plays a crucial role in reshaping clinical research. You’ll help make studies more human-centered, inclusive, and efficient. We're looking for people who are driven by purpose, inspired by innovation, and ready to roll up their sleeves to do meaningful work.   At Civia, your contributions aren’t just transactional, they’re transformational.  What You’ll Do  Clinical Trial Coordination  • Coordinate and manage all aspects of assigned Phase 2–4 clinical trials from site initiation to close-out.  • Conduct study visits, including obtaining informed consent, performing protocol-required procedures, and collecting source data using eSource systems.  • Ensure timely and accurate entry of study data into electronic case report forms (eCRFs).  Technology & Documentation  • Utilize eSource, eConsent, eISF, and other clinical trial software platforms to maintain complete, accurate, and regulatory-compliant study records.  • Support site readiness and compliance with 21 CFR Part 11, ICH GCP, and sponsor SOPs.  Regulatory Compliance  • Maintain up-to-date regulatory documents and study binders (electronic and/or paper as required).  • Assist with preparation for sponsor, CRO, or regulatory audits.  Patient Engagement & Safety  • Recruit, screen, and enroll study participants according to protocol inclusion/exclusion criteria.  • Ensure ongoing patient safety by monitoring for adverse events and reporting per protocol.  Collaboration & Support  • Serve as the primary point of contact for sponsors, CROs, monitors, and other site staff.  Support training and mentoring of new CRC staff as assigned.  • Provide on-site support at additional study locations when required (occasional travel).  • Occasional travel may be required for audits, site visits, or team meetings.   What You Bring  Bachelor’s degree in health sciences, nursing, or related field (or equivalent experience).  Willingness to travel occasionally to other sites for study support.  Strong interpersonal skills for effective collaboration with patients, investigators, and sponsors.  Excellent organizational skills, attention to detail, and ability to prioritize multiple studies.  Proficient in Microsoft Office Suite and clinical trial management systems (CTMS).  Experience with eSource, eConsent, and electronic ISF systems strongly preferred.  Minimum 3 years of experience coordinating Phase 2–4 clinical trials in a site, SMO, or academic research setting.  Certified Clinical Research Coordinator (CCRC) a plus.  Knowledge of GCP, FDA regulations, and clinical trial conduct.  What We Offer  Competitive compensation  Medical, dental, and vision insurance  Generous PTO and paid holidays  Flexible scheduling options  Professional development and continuing education support  A mission-driven team that values respect, inclusion, and innovation  Ready to Make an Impact?  Mission with Meaning: Be part of a purpose-led team committed to health equity and real-world impact.  Startup Energy, Proven Expertise: Work fast, adapt quickly, and help build something new; guided by seasoned visionary professionals who’ve seen what needs to change.  People First Culture: We care deeply about our patients, participants, and each other. Collaboration, transparency, and bold, straight-talking are core to how we work.  Invested in Your Growth: We don’t just hire for today; we’re building the leaders and changemakers of tomorrow.   If you’re ready to be part of something meaningful—and work with people who care deeply about doing good work—apply today by submitting your resume and cover letter to the link above. We’re excited to learn more about you!  Powered by JazzHR Read Less

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