Company Detail

Job Openings

• 

  Operations Controller(Transport Controller)  

  CitySprint

  [permanent fulltime] - Oxford

  Posted: 13/01/2026

  Apply Now

  Operations Controller(Transport Controller) Operations Controller | Ox... Read More

  Operations Controller(Transport Controller) Operations Controller | Oxford | Permanent Salary : £27,572 Hours: 40 Hours per week Shifts: Monday to Friday, shifts between 8 am to 5 pm Benefits and perks: An impressive holiday allowance of 25 days. Additional day off for your birthday so you can celebrate in style. Death in Service allowance to ensure your loved ones are provided for in the event of tragedy. Spend those crucial moments with your new-born baby with our enhanced Maternity and Paternity leave. Complimentary day of annual leave to cherish unmissable family moments – could be graduation, first day of school. Look after your wellbeing with access to a health and wellness program. Make the most of ‘Medicash Perks at Work’ – a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards. Our ride to work scheme means you can keep fit while saving money – what’s not to like? CitySprint is on a Fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas already. Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers’ needs than ever before! Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top-notch Operations Controller to ensure we continue growing and improving every day. This is where you come in! We are looking to recruit an Operations Controller to join our team in Oxford. As an Operations Controller, you will manage all day-to-day courier resources to maximise efficiencies across the network, adhering to customer SLAs and Health and Safety parameters. You will support the Service Centre Manager in creating a KPI-driven environment focused on service and revenue. A successful Operations Controller manages day-to-day resources within the Service Centre, supporting the Service Centre Manager and Operations Manager to positively contribute to the overall success of the Service Centre. This includes delivering and managing efficient and timely collections and deliveries of all designated resources, as well as managing all stakeholder relationships to ensure CitySprint maintains a positive commercial reputation. The main responsibilities within the Operations Controller role are: Direct communications relating to designated courier workload courteously and efficiently at all times. Monitor jobs through to POD and completion, prioritising platinum customers. Implement and maintain Service Level Agreements (both customer and service centre specific). Proactively keep clients and colleagues informed of any delays or issues. Ensure fleet size is sufficient to service clients, particularly during peak periods — maintain levels and recruit when required. Proactively support the onboarding of all couriers, ensuring compliance with business regulations and creating a professional image from all courier resources. The key skills we need you to have for the role include: Managing and exceeding customer expectations. Acting on your own initiative without constant supervision. Ability to communicate clearly with clients, couriers, and suppliers, remaining professional at all times. Being highly organised. Previous transport industry experience. Solid geographical knowledge. Excellent punctuality and attendance. Computer literate. The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check. If this Operations Controller role sounds like a great fit we would love to hear from you!
  Read Less

  Apply Now
• 

  Customer Relationship Manager  

  CitySprint

  [fulltime] - Plymouth

  Posted: 13/01/2026

  Apply Now

  What will I be doing? This is a field-based role which is focussed on... Read More

  What will I be doing? This is a field-based role which is focussed on building and maintaining strong relationships with existing SME customers within a defined portfolio. The primary objective is to retain existing clients, maximise customer experience, and drive growth by increasing the portfolio share of wallet through the development and delivery of strategic account plans and client engagement. You will have full commercial responsibility for the growth, retention, revenue and margin performance of a defined portfolio of clients working closely with all operational colleagues across multiple service centres. Main Responsbilities of the Customer Relationship Manager role: Portfolio Management: Manage a portfolio of existing SME customers through strategic account development plans and the attainment of the customer contact strategy to maximise the customer experience. Retention Strategy: Implement proactive measures to maintain long-term customer loyalty and reduce churn. Growth Initiatives: Identify upsell and cross-sell opportunities within the current customer portfolio through analysing customer data, behaviour and trends. Growth opportunities will be managed through the CitySprint opportunity sales cycle to ensure conversion rates are achieved and the implementation phase is effective to ensure a smooth customer journey, through constant collaboration with all relevant stakeholders.  Relationship Development: Develop and maintain long term customer relationships through regular contact, understanding evolving needs, resolve issues and deliver value-added insights. Monitor customer satisfaction and collaborate with internal stakeholders to recommend improvements. You will be responsible for presenting winning strategic proposals to existing customers. Your role requires daily travel within your assigned area. Performance Tracking: Achievement of all KPIs. Maintain accurate records of all customer interactions in Salesforce including up to date ADPs. Collaboration: Work closely with the local operational teams and internal stakeholders to align ssolutions with customer goals to deliver outstanding service performance to all customers in the portfolio. The key skills we need you to have for the role include: Demonstrates strong commercial awareness to meet individual KPI’s through successful negotiation with existing customers using consultative techniques to upsell and cross sell. Demonstrates ability to map a customer’s supply chain to identify opportunities to improve share of wallet from existing portfolio. Ability to develop a multiple contact strategy within each portfolio client to develop and retain existing business. Analytical mindset with the ability to problem solve and provide conflict resolution through strong account management. Works proactively with customers to ensure best practise is in place, processes are streamlined and have a continuous improvement ethos to maximise and enhance the customer experience. Skilled in managing long term customer relationships and demonstrates strong customer partnerships providing excellent customer satisfaction. Proven sales success in delivering margin/revenue growth in line with business strategy. Previous experience and working knowledge of CRM’s (preferably Salesforce). Ability to identify key data sources and analyse data effectively to improve operational and margin performance or to support business decisions. The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check. If this Customer Relationship Manager role sounds like a great fit we would love to hear from you! Read Less

  Apply Now
• 

  Team Leader Courier  

  CitySprint

  [permanent fulltime] - Southampton

  Posted: 13/01/2026

  Apply Now

  Team Leader Courier Team Leader Courier | Southampton | Permanent Sala... Read More

  Team Leader Courier Team Leader Courier | Southampton | Permanent Salary: £26,000-£28,000 Shifts: Various shifts between 7 am to 7 pm Hours: 40 hours per week, Monday-Friday Location: Office based Benefits and perks: An impressive holiday allowance of 25 days. Additional day off for your birthday so you can celebrate in style. Death in Service allowance to ensure your loved ones are provided for in the event of tragedy. Spend those crucial moments with your new-born baby with our enhanced Maternity and Paternity leave. Complimentary day of annual leave to cherish unmissable family moments – could be graduation, first day of school. Look after your wellbeing with access to a health and wellness program. Make the most of ‘Medicash Perks at Work’ – a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards. Our ride to work scheme means you can keep fit while saving money – what’s not to like? CitySprint is on a Fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas already. Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers’ needs than ever before! Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top-notch talent to ensure we continue growing and improving every day. This is where YOU come in! CitySprint has an exciting opportunity for an Team Leader Courier in our Southampton office. You will be the contact point for a designated section of contract specific drivers. Manage all aspects of the drivers day to day to ensure all routes/tasks are carried out in line with the business processes and procedures in a timely and efficient, compliant manner. Maximise efficiencies across the contract whilst adhering to customer specific SLA’s and Health and Safety parameters. Support the Operations Manager to create a KPI driven environment based on service, revenue and cost management. Main responsibilities within the Team Leader Courier role: Positively contribute to the success of the Service Centre by managing and optimising contract resources to ensure all SLAs are achieved. Build and maintain strong stakeholder relationships to uphold CitySprint’s positive commercial reputation. Actively manage and support the driver team to achieve collective contract success. Monitor resource allocation to ensure optimisation and efficiency. Proactively identify opportunities to maximise performance and improve processes. Communicate directly with designated drivers regarding workload in a courteous and efficient manner at all times. Ensure all in-house systems (e.g., CityTrak, iFleet) are updated accurately and promptly. Plan ahead to ensure adequate resource coverage for driver requirements, including during leave and absences. Maintain equipment in line with Health & Safety requirements and report any defects promptly. The key skills we need you to have for the role include: Strong understanding of all customer SLAs and commitment to best practice. Ability to deputise for the Operations Manager when required. Confident in proactively advising clients and colleagues on business-critical information and updates. Skilled at reprioritising tasks and workload in line with changing business needs within a busy, time-sensitive environment. Previous experience working in an Operations environment. Good working knowledge of systems including iFleet and in-house platforms. Proficient computer skills, including full Microsoft Office Suite. If this Team Leader Courier role sounds like you, we really want to hear from you! Additional information:
  The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check.
  Read Less

  Apply Now
• 

  Fleet Operations Administrator  

  CitySprint

  [permanent fulltime] - Rochester

  Posted: 13/01/2026

  Apply Now

  Fleet Operations Administrator Fleet Operations Administrator | Medway... Read More

  Fleet Operations Administrator Fleet Operations Administrator | Medway | Permanent. Hours: 40 hours Salary: £25,771 Location: Office Based Benefits and perks: An impressive holiday allowance of 25 days. Additional day off for your birthday so you can celebrate in style. Death in Service allowance to ensure your loved ones are provided for in the event of tragedy. Spend those crucial moments with your new-born baby with our enhanced Maternity and Paternity leave. Complimentary day of annual leave to cherish unmissable family moments – could be graduation, first day of school. Look after your wellbeing with access to a health and wellness program. Make the most of ‘Medicash Perks at Work’ – a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards. Our ride to work scheme means you can keep fit while saving money – what’s not to like? CitySprint is on a Fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas already. Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers’ needs than ever before! Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top-notch Fleet Operations Administrator to ensure we continue growing and improving every day. This is where YOU come in! About the Role: We are seeking an experienced and proactive Fleet Operations Administrator to oversee the effective management of our vehicle fleet, insurance, and associated compliance processes within a fast-paced, same-day logistics environment. In this role, you will be accountable for managing the full spectrum of fleet operations, from Penalty Charge Notice (PCN) management and vehicle maintenance to insurance claims and driver compliance. You will work closely with a variety of internal teams and external suppliers to ensure our fleet operates efficiently, cost-effectively, and in full compliance with legal and operational standards. Key Responsibilities Manage Penalty Charge Notice (PCN) processes, including contesting, transferring, payments, and accurate record-keeping. Oversee vehicle maintenance schedules, including services, MOTs, repairs, tyres, and supplier standards to minimise downtime. Negotiate repair costs and liaise with repair centres to manage vehicle damage expenses effectively. Maintain fleet schedules and vehicle location tracking, supporting service centres and managing third-party or PCN-related queries. Administer insurance policies through the MID Portal, ensuring timely updates and accurate coverage. Manage insurance claims, both new and historical, supporting prompt resolution. Act as the primary point of contact for courier and stakeholder queries, providing guidance and escalating issues when needed. Analyse telematics and driver behaviour data to support compliance with legal, contractual, and operational standards, including FORS accreditation. Support financial reporting on Fleet P&L, identifying trends, risks, and opportunities for cost savings. Prepare compliance and performance reports to ensure adherence to regulatory and business requirements. Contribute to ongoing process improvements by developing and implementing policies and procedures to enhance fleet operations. Experience & Skills Required Proven experience managing vehicle hire, leasing, maintenance, damage, and repair within logistics or same-day delivery sectors. Strong knowledge of insurance claims processing and PCN administration. Familiarity with telematics systems and driver behaviour monitoring. Understanding of compliance frameworks such as FORS accreditation and audits. Financial acumen with the ability to analyse and report on fleet-related costs. Proficient in Microsoft Office Suite (Excel, Word, Outlook). Experience working in client-focused, fast-paced environments. Knowledge of electric vehicles and emerging fleet technologies is advantageous. If this Fleet Operations Administrator role sounds like you, we really want to hear from you!  The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check,
  Read Less

  Apply Now
• 

  HR Project Manager  

  CitySprint

  [temporary fulltime]

  Posted: 13/01/2026

  Apply Now

  HR Project Manager HR Project Manager | United Kingdom | Fixed term co... Read More

  HR Project Manager HR Project Manager | United Kingdom | Fixed term contract for 12 months Salary: up to £45,000 Hours: 37.5 hours Location: Hybrid role Benefits and perks: An impressive holiday allowance of 25 days. Additional day off for your birthday so you can celebrate in style. Death in Service allowance to ensure your loved ones are provided for in the event of tragedy. Spend those crucial moments with your new-born baby with our enhanced Maternity and Paternity leave. Complimentary day of annual leave to cherish unmissable family moments – could be graduation, first day of school. Look after your wellbeing with access to a health and wellness program. Make the most of ‘Medicash Perks at Work’ – a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards. Our ride to work scheme means you can keep fit while saving money – what’s not to like? CitySprint is on a Fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas already. Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers’ needs than ever before! Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top-notch HR Project Manager to ensure we continue growing and improving every day. This is where YOU come in! CitySprint has an exciting opportunity for a HR Project Manager. You will play a pivotal role in delivering strategic People initiatives and change programmes that support the success of the People Strategy.You will work collaboratively across all areas of the HR function including Talent, Reward, Engagement and HR Operations to ensure projects are scoped, planned, and executed effectively. This includes managing timelines, resources, and risks to deliver sustainable outcomes that improve processes, enhance colleague experience, and strengthen organisational capability. A key focus of this role will be leading HR system implementation and optimisations, ensuring technology solutions are embedded successfully to enable efficient, compliant, and future-ready People operations. Main responsibilities: Take ownership of planning and delivering a wide range of HR projects from inception through to completion. Develop and maintain detailed project plans that clearly outline all activities, dependencies, and milestones, ensuring that projects are delivered on time, within scope, and aligned to strategic objectives. Involved in leading the implementation of HR systems, including gathering requirements, liaising with suppliers, managing configuration and testing, and overseeing training and post-launch support. Work closely with HR teams to ensure these systems are embedded effectively and deliver measurable improvements in efficiency and colleague experience. Responsible for engaging stakeholders across all levels of the organisation, building strong relationships and ensuring clear communication throughout the project lifecycle. This includes managing expectations, and driving adoption of new processes and technologies. Risk and issue management will be a key part of your responsibilities. You will maintain accurate logs, identify potential impacts early, and implement mitigation strategies to keep projects on track. Provide regular updates and reports to HR leadership, using data and insights to inform decision-making and continuous improvement. The ideal candidate will demonstrate the following: Strong understanding of HR processes across the colleague lifecycle. Proven experience in implementing HR technology solutions and optimising HR systems. Ability to manage end to end projects. Strong verbal & written communication skills, with excellent attention to detail. Demonstrates effective time management skills and meets deadlines. Proven proficiency of creating, analysing and disseminating clear and concise reports with context. Pro-actively reviews and monitors ways of working to ensure best practice and streamline processes to maximise efficiency. Working knowledge of Microsoft Office Suite. Proven experience in HR system implementation and project delivery. If this HR Project Manager role sounds like you, we really want to hear from you! Additional information:
  The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check.
  Read Less

  Apply Now
• 

  Lead DevOps Engineer-Azure  

  CitySprint

  [permanent fulltime] - London

  Posted: 13/01/2026

  Apply Now

  Lead DevOps Engineer-Azure Lead DevOps Engineer | Redhill | Permanent... Read More

  Lead DevOps Engineer-Azure Lead DevOps Engineer | Redhill | Permanent Salary: £67,118 - £96,199 ( Dependent on experience) Location: Redhill/Hybrid(Business Requirement) Hours: 37.5 hours, Monday to Friday Benefits and perks: An impressive holiday allowance of 25 days. Additional day off for your birthday so you can celebrate in style. Death in Service allowance to ensure your loved ones are provided for in the event of tragedy. Spend those crucial moments with your new-born baby with our enhanced Maternity and Paternity leave. Complimentary day of annual leave to cherish unmissable family moments – could be graduation, first day of school. Look after your wellbeing with access to a health and wellness program. Make the most of ‘Medicash Perks at Work’ – a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards. Our ride to work scheme means you can keep fit while saving money – what’s not to like?! This is where YOU come in! We are looking to recruit a Lead DevOps Engineer to join our team in Redhill. As a Lead DevOps Engineer you will work within an infrastructure team to implement and support the platform underpinning critical services hosted in Azure. The key responsibilities of the Lead DevOps Engineer role include: Infrastructure as code – fully automating deployments end-to-end. Planning, implementing and maintenance of infrastructure security. Network design and administration including peering, NSGs, routing and micro segmentation. Implementing and maintaining the continuous delivery pipelines for distributed systems. Integrating and maintaining, logging, monitoring and alerting platform (Live and Synthetic). Planning, implementing and maintenance of network infrastructure, including vWAN, Application Gateways, CDN and WAF. Managing and supporting the production and development environments, applications, and Pipelines. Working with operating systems, network infrastructure, Azure DBs, Azure Container Apps, container registries, multi-az/multi-region, HA deployments etc. Support engineering teams with exposure to Infrastructure as code. Assist with support and maintenance of applications hosted in Azure. Be part of on call out of hours support team. The key skills needed for the role include: Advanced Azure Skills, Native VMs, Container Services, Application Gateway, APIM, DevOps pipelines, best practice security – at least 4 years of experience in a production setting. BiCep Infrastructure as code – at least 2 years of experience in production setting. Advanced level of understanding of Docker, build optimisation, image management and deployment processes. Advanced experience with deploying user and system managed identities, service principals and service connections via code. Familiarity with Linux OS, PostgreSQL and Azure Cosmos. Experience in scripting languages (Bash, Python, Ansible, Terraform, Powershell etc.). Knowledge of JavaScript (Node.JS) and/or Go. Experience with Azure Resource Manager Template. Experience of securely managing SSL Certificates lifecycles (automation, renewal, bindings etc). Experience of authentication technologies (LDAP, EntraID, Azure B2C etc). A willingness to learn and contribute to the team. Strong communication, planning and troubleshooting skills with a strong sense of ownership. Knowledge of network routing protocols, SD-WAN, Private DNS. Knowledge of Continuous Deployment practices (Azure DevOps/TFS, GitHub). Knowledge of Agile practices. Knowledge of Azure API Manager and Azure App Services. Knowledge of Qualys security tooling for container and registry scanning. If this Lead DevOps Engineer role sounds like you, we really want to hear from you!  The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check.
  Read Less

  Apply Now
• 

  Operations Coordinator(Customer Service)  

  CitySprint

  [temporary fulltime] - Warwick

  Posted: 13/01/2026

  Apply Now

  Operations Coordinator(Customer Service) Operations Coordinator | Warw... Read More

  Operations Coordinator(Customer Service) Operations Coordinator | Warwick | Fixed Term Contract until January 2027 Salary: 25,771 Shifts: Between 9 am to 6 pm Hours: 40 hours per week, Monday-Friday Location: Office based Benefits and perks: An impressive holiday allowance that rises in line with your years of service. Additional day off for your birthday so you can celebrate in style. Death in Service allowance to ensure your loved ones are provided for in the event of tragedy. Spend those crucial moments with your new-born baby with our enhanced Maternity and Paternity leave. Complimentary day of annual leave to cherish unmissable family moments – could be graduation, first day of school. Look after your wellbeing with access to a health and wellness program. Make the most of ‘Medicash Perks at Work’ – a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards. Our ride to work scheme means you can keep fit while saving money – what’s not to like? CitySprint is on a Fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas already. Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers’ needs than ever before! Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top-notch Operations Coordinator to ensure we continue growing and improving every day. This is where YOU come in! CitySprint has an exciting opportunity for an Operations Coordinator in our Warwick office. We are looking for a superstar who enjoys coordinating team activities and efforts to ensure a streamlined and efficient operation, resulting in excellent service for our customers and colleagues. In this role, you will build excellent working relationships with both staff and clients in the Service Centre and beyond, acting as the go-to person who designs and delivers an effective operation with couriers and suppliers. Main responsibilities: Answer phone lines promptly and professionally. Arrange relevant collections, transit routes, and deliveries. Input event tracking for all bookings and in-transit consignments. Liaise with Operations departments and, where required, Imports to ensure imports arrive within agreed SLAs (transit times). Provide customers with updates on all exceptions or issues. Request and enter all PODs from relevant agents. Report all discrepancies to Managers. Provide quotes when requested to the relevant customer. Monitor emails for the Service Centre. Work with suppliers (agents) to deliver a seamless, high-quality customer experience. The ideal candidate will: Have some experience supporting control with dispatching or allocating vehicles. Treat people with respect under all circumstances. Respond promptly and appropriately to the needs of customers and suppliers, ensuring their requests are met. Ensure all jobs are collected and delivered within agreed timescales – delivery by time. Deal effectively and promptly with client operational queries, keeping clients fully informed of outcomes. Be proactive in suggesting improvements to service delivery. Be a skilled listener, able to understand and empathise with customers while appreciating the customer-supplier relationship. Have the ability to self-motivate and work with minimal supervision. If this Operations Coordinator role sounds like you, we really want to hear from you! Additional information:
  The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check.
  Read Less

  Apply Now
• 

  Reward Manager(HR)  

  CitySprint

  [temporary fulltime]

  Posted: 15/12/2025

  Apply Now

  Reward Manager(HR) Reward Manager | United Kingdom | Fixed term contra... Read More

  Reward Manager(HR) Reward Manager | United Kingdom | Fixed term contract for 12 months Salary: up to £45,000 Hours: 37.5 hours Location: Hybrid role Benefits and perks: An impressive holiday allowance that rises in line with your years of service. Additional day off for your birthday so you can celebrate in style. Death in Service allowance to ensure your loved ones are provided for in the event of tragedy. Spend those crucial moments with your new-born baby with our enhanced Maternity and Paternity leave. Complimentary day of annual leave to cherish unmissable family moments – could be graduation, first day of school. Look after your wellbeing with access to a health and wellness program. Make the most of ‘Medicash Perks at Work’ – a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards. Our ride to work scheme means you can keep fit while saving money – what’s not to like? CitySprint is on a Fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas already. Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers’ needs than ever before! Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top-notch HR Project Manager to ensure we continue growing and improving every day. This is where YOU come in! CitySprint has an exciting opportunity for a Reward Manager. You will play a critical role in shaping and delivering CitySprint’s reward strategy to attract, retain, and motivate talent. You will work collaboratively across the HR function and wider business to design, implement, and manage competitive and compliant reward frameworks, including pay structures, benefits, and recognition programmes. This includes ensuring reward practices align with organisational objectives, market trends, and legal requirements. A key focus of this role will be leading annual reward cycles, managing benchmarking activities, and providing advice to stakeholders on pay and benefits to support fair and consistent decision making. In addition, the Reward Manager will play a key role in supporting the Remuneration Committee (Remco), ensuring accurate and timely preparation of papers and data required. Main responsibilities: Take ownership of developing and maintaining reward policies and processes that support organisational goals and enhance colleague experience. Lead the delivery of annual reward activities such as pay reviews, bonus schemes, and benefits enrolment, ensuring these are executed accurately and on time. Responsible for conducting market benchmarking and salary reviews, analysing data to ensure competitiveness and equity across roles. This includes managing relationships with external providers and using insights to inform recommendations on pay structures and benefits offerings. Providing guidance to HR colleagues and business leaders on reward-related matters, including job evaluation, pay decisions, and compliance with regulatory requirements. Lead projects to enhance reward offerings, such as introducing new benefits or recognition programmes, and drive continuous improvement by reviewing processes and identifying opportunities for innovation. Lead Remco support by preparing and presenting accurate reports, benchmarking data, and recommendations, ensuring compliance with governance and collaborating with senior stakeholders to align decisions with organisational objectives. Produce accurate reports and analysis for senior leadership, using data to support strategic decision-making and monitor the effectiveness of reward initiatives. The ideal candidate will demonstrate the following: Strong understanding of reward principles, pay structures, and benefits administration. Ability to interpret market data and translate insights into actionable recommendations. Knowledge of regulatory requirements and compliance in reward practices. Ability to manage end-to-end reward cycles and projects. Remains objective, actively troubleshoots and pursues solutions when issues/problems occur. Proven experience in reward management, including pay and benefits administration. Strong analytical skills with experience in market benchmarking and data interpretation. Working knowledge of job evaluation methodologies and reward frameworks. Experience managing annual reward cycles and related projects. Proficiency in Microsoft Office Suite and HR systems. If this Reward Manager role sounds like you, we really want to hear from you! Additional information:
  The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check.
  Read Less

  Apply Now

Load more jobs