Gen 2 is currently recruiting and looking for a Learning Support Lead.This is a fantastic full time opportunity to join our business here in Cumbria.You will be contracted to one of our 3 centres, here in Cumbria but we would like you to be flexible to travel between Workington, Carlisle and Ulverston as required. Ideally, we would like you to visit each centre at least once a week, so a driving licence and an access to a car is required, however Gen 2 will cover all the travel expenses between your contract location and other sites. This role will suit somebody who is currently in a similar role or a Teacher with a minimum L4 Teaching Qualification who has a particular interest in Learning Support. We would like you to hold OR be willing to work towards Level 7 Assessing for Access Arrangements qualification. The Learning Support Lead is responsible for identifying, coordinating, and delivering effective learning support for learners with diverse needs. Through cognitive assessments-such as those provided by Cognassist and one to one discussions - the post holder will develop tailored support strategies that improve learner retention, achievement, and independence.This role champions inclusivity, neurodiversity, and equality while ensuring that all learners are supported throughout their learning journey.Gen2 was established in 2000 and specialises in the Engineering, Nuclear, and Manufacturing sectors. In May 2017 Gen2 joined City & Guilds and became a City & Guilds business.Gen2 is based in a picturesque Cumbria and has been recently awarded Ofsted Good in all areas.This role will be to work with all of our learners; The majority of our learners are apprentices but you will also work with adult learners and learners who are on our bootcamps. Our students are genuinely interested in what we teach them and demonstrate some exceptional learner behaviours.By joining Gen2 you will also benefit from 25 days holidays and Christmas Closure. You do not need to take holiday in term time so you have a freedom on deciding when you will be off.City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; This appointment will be made on merit.We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at the City & Guilds Group to drive this value. As ethnic minority groups and disabled people are currently under-represented within the Group, we particularly encourage and welcome applications from these communities.About the role
What you will be doing:
Leadership & Strategic OversightLead and coordinate organisation-wide learning support provision and Act as lead advisor on all aspects of learning support at Gen2Oversee implementation and maintenance of support systems and processesManage initial assessment using the Cognassist platform to ensure accurate identification of learner support needsEnsure dissemination of cognitive assessment results and follow-up by creating Learning Support PlansDevelop and deploy learning support resources and manage resource centresEnsure compliance with funding requirements for Additional Learning Support
Assessment & Personalised Support PlanningConduct and interpret cognitive assessments from the Cognassist platformCreate and communicate meaningful Individual Learning Support Plans (ILPs)Evaluate in-class support and ensure real-time responsivenessMonitor and report on support provision for quality assurance and self-assessment
Teaching Support & Staff DevelopmentTrain and equip educators with inclusive teaching strategiesFacilitate staff development in learning supportAdvise curriculum teams on support options and conduct audits
Learner Engagement & MentoringDeliver mentoring sessions focused on mental health and academic barriersSupport learners during transitional phases to promote independenceManage learner caseloads via 1:1 and group support formatsUndertake learner voice activities to strengthen engagement
Wellbeing & Emotional SupportLiaise with Mental Health First Aiders and counselling servicesProvide interventions for learners facing disengagement or disaffectionAddress personal challenges such as anxiety, concentration, and time management
Collaborative PartnershipsWork with internal teams: academic, exams, student servicesCollaborate with external partners and support agenciesCoordinate learner transitions in partnership with schools and other organisations
Equality, Diversity & Inclusion (EDI)Promote a culture of EDI across all aspects of educational deliveryEnsure all learners receive fair access to learning support and exam arrangementsAct with integrity in promoting inclusive education practices
About you
We can't live without…Teaching qualification minimum at Level 4 or above (e.g., QTS, QTLS, PGCE, HLTA, DTLLS)Hold OR willing to work towards Level 7 Assessing for Access Arrangements (JCQ requirement)Strong understanding of SEND, especially in post-16 educationIn-depth awareness of the education sector and common learner challengesKnowledge of learning support strategies and their impact on academic engagementUnderstanding of personal difficulties and mental health issues affecting young peopleExperience conducting assessments and writing reports for exam access arrangementsProven success supporting learners with diverse needs and disabilitiesTrack record of delivering targeted, impactful learning supportExperience mentoring, coaching, or counselling learners individually and in groupsSkilled in signposting learners to appropriate support servicesExcellent communication: presentations, one-to-ones, report writing, and workshop deliveryEffective planning and time-management skillsAbility to maintain professional boundaries in challenging circumstancesCollaborative mindset with ability to influence cross-functional teams and external partnersInspiring interpersonal style with a talent for motivating othersIntegrity-driven approach promoting equality, diversity, and inclusion
What we offer
We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones.
You'll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, enhanced pension and many other benefits.
Employees health and wellbeing is very important to the Group, and we have a range of tools available to help employees with their mental health and wellbeing and lots more besides. We also provide access to a Group wide Employee Assistance Programme (EAP).
The successful applicant will be required to undertake appropriate checks including reference checks as well as providing proof of the right to work in the UK.
The position applied for will be subject to a criminal record disclosure through the Disclosure and Barring Service. It is an offence to apply for a role working with children if you are barred from engaging in regulated activity relevant to children.
Next steps and how to apply
If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button.
We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.
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