Company DescriptionAt CCH Group, we are more than the UK’s largest and leading care provider - we are a force for change. Our vision is simple: to be the best place to work in care. Why? Because when we put our people first, we create a high-performing, values-driven workforce that delivers extraordinary care and transforms lives.Now, we are growing our commercial function (aka the dream team), and we need a talented Bid Manager to join our Bid Team. This is your chance to play a key role in expanding our reach across the UK, helping more families and communities get the care they deserve.Job DescriptionYou will be the driving force behind winning new contracts and securing fresh opportunities for CCH Group. Your mission? To craft persuasive, high-impact bid proposals and tender responses that not only meet client requirements but also showcase the unique strengths and transformative value of our organisation.You will collaborate across departments to shape innovative, market-disrupting solutions that reflect our commitment to transforming lives. With every submission, you’ll champion CCH Group’s vision, articulate our competitive edge, and help steer our growth into new territories.QualificationsWhat will set you apart?· Passion for success – You love the challenge of crafting compelling bids that stand out· Persuasive writing skills – Your clear, confident, and engaging style turns complex requirements into winning narratives· Meticulous editing and proofing – Every word counts, and you make sure it shines· Strategic insight – You understand what commissioners want and how to position our solutions for maximum impact
Key responsibilitiesBid/proposal writing:· Research and create high-quality, persuasive content; for bids, tenders, and proposals; aligned with client priorities and CCH Group’s value propositions· Tailor solution-based submissions to alleviate client pain points, highlighting CCH added valueBid management:· Manage the end-to-end bid process, leading on CCH governance processes, including kick offs, win theme workshops, pre-submission approvals, lessons learned and win/loss reviews· Drive win theme development, utilising market insight/intelligence and client requirements, collaborating with Commercial Growth and Operations teams to shape client-specific solutions· Ensure timely and compliant submission of all documents· Coordinate with internal teams to bring proposals to life, gathering examples and relevant information and contributions to showcase our service delivery expertiseContent creation/development/maintenance:· Contribute creatively to library of bid content, case studies, and other key materials· Regularly update content pool to reflect CCH Group’s achievements and capabilities· Incorporate client and stakeholder feedback into future submissions to continually enhance quality
Quality assurance:· Ensure all submissions meet client specifications, regulatory standards and CCH Group guidelines· Conduct thorough reviews and peer reviews of content/submissions to ensure accuracy and consistency
Market research:· Manage pre-bid engagement strategies, including early engagement, intelligence gathering and capture planning· Research industry trends, competitors, client needs and conduct local area research to tailor effective responses· Analyse feedback from unsuccessful bids to identify areas for improvement and strengthen future efforts.· Be familiar with best practice and policy recommendations relating to health and social care
Person specification· Experience of working in health and social care tendering and contracts role· Previous experience in Sales and/or Client Management role(s) (preferable)· Ability to work on multiple projects under pressure and within deadlines· Ability and willingness to work flexibly in order to meet tight deadlines· Resilience and problem solving in the face of adversity· A strong, clear and persuasive writing style· Excellent attention to detail· Advanced proof-reading and editing skills· Advanced knowledge of IT packages including Word, Excel, PowerPoint and email· An understanding of LA and CCG commissioning and processes· Understanding of the health and social market (e.g. Domiciliary Care, Continuing healthcare, Extra Care)· Enthusiastic, motivated and self-starter· Team player
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