Product Marketing Manager
Who We Are Chesamel Group is an agile consultancy headquartered in London, focused on driving extraordinary growth for forward-thinking businesses through innovative, bespoke solutions. The team challenges traditional thinking to deliver transformative business outcomes using human ingenuity and advanced technology.
We listen with intent, connect brilliant minds, develop bold ideas, and create solutions so our partners achieve extraordinary success. Which is why some of the world’s biggest and best-known tech companies choose to work with us.
The Team Chesamel has a large team of marketing experts delivering on client projects across the globe, ranging from fully integrated and embedded consultancy to ad-hoc on demand project delivery. You will be joining a collective focused on delivering excellent client servicing while leading business transformation for our clients.
About the Role: As a vendor resource within the EMEA Creator Product Marketing team, you will be instrumental in driving the success of our client’s creator products across the region. This role requires a highly organised, proactive, and data-savvy individual with exceptional project management and communication skills. You will work independently on projects after initial onboarding, collaborating closely with client’s stakeholders and cross-functional teams to deliver impactful results.
Core Responsibilities:
1. Product Marketing & Go-to-Market (GTM): Regional GTM Execution: Lead the regional execution of go-to-market plans for new creator product launches in EMEA. Localisation & Integration: Collaborate closely with global Product Marketing Managers (PMMs) to adapt global GTM strategies and integrate products into locally-relevant client-owned channels, industry events, and cultural moments. Integrated Marketing: Ideate and execute regional and local integrated marketing strategies across relevant channels (e.g., social media, email, web). Creative Management: Manage relationships with creative agencies and internal teams, draft clear and concise creative briefs, and provide constructive feedback on marketing materials. 2. Storytelling with Data: Ecosystem Understanding: Weave together creator research, product usage data, competitive dynamics, and industry trends to develop a deep understanding of the EMEA creator ecosystem. Data-Driven Insights: Utilise data analysis to identify key opportunities, challenges, and insights to inform product and marketing strategies. Performance Analysis: Analyse product and comms performance data and creator feedback to identify key insights, trends, and areas for improvement in product marketing strategies. To excel in this role, individuals must: Independently manage projects from concept to completion after initial onboarding, with ongoing consultation from a designated point of contact. Proactively brainstorm innovative concepts and seamlessly execute them. Navigate and build strong working relationships with diverse cross-functional teams. Communicate clearly, concisely, and proactively, providing useful and timely updates to stakeholders. Demonstrate a strong ability to make data-backed decisions and recommendations. Navigate ambiguity effectively and exercise sound judgment in dynamic situations.
Qualifications: Proven experience in data analysis and deriving actionable insights. Exceptional project management skills with a track record of successfully managing complex projects independently. Experience in product marketing, digital marketing, or a related field, ideally within the technology or media industry. Excellent written and verbal communication skills, with the ability to articulate complex information clearly and concisely. Ability to work effectively in a fast-paced, collaborative environment. Experience working with or for online video platforms or creator ecosystems. Familiarity with creator tools and features. Experience working with global teams and navigating cultural differences. Bachelor's degree in Marketing, Business, Communications, or a related field. Fluency in English is essential. Proficiency in another major EMEA language (e.g., French, German) is a plus. Based in the United Kingdom
Head of Client Services
Who We Are Chesamel Group is a dynamic professional services firm specialising in business transformation, marketing operations, and digital enablement. With a global reach and a client-centric approach, we partner with leading organisations to navigate complex challenges and drive sustainable growth.
Position Overview The Head of Client Services will play a pivotal role in shaping and delivering exceptional client experiences across Chesamel's portfolio. This senior leadership position involves overseeing client relationships, ensuring service excellence, and driving strategic growth initiatives. The ideal candidate will combine strategic vision with operational expertise to build lasting client partnerships and deliver measurable business outcomes.
Core Responsibilities:
Client Relationship Management : Establish and nurture strategic relationships with key clients, serving as the primary point of escalation for complex issues and opportunities. Strategic Account Management : Develop and execute comprehensive account strategies that align with clients' business objectives, maximise value delivery, and secure long-term partnerships. Service Delivery Excellence: Oversee the delivery of Chesamel's services portfolio, ensuring consistent quality, value, and innovation across all client engagements. Team Leadership : Lead and develop a high-performing client services team, fostering a culture of excellence, collaboration, and continuous improvement. Commercial Growth : Drive sustainable revenue growth through account expansion, cross-selling, and new business development in partnership with sales teams. Service Innovation : Identify emerging client needs and market trends to inform service development and enhancement initiatives. Business Planning : Develop and implement strategic plans for the client services function, aligned with Chesamel's overall business objectives. Performance Management: Establish and monitor key performance indicators to track client satisfaction, retention, and growth. Process Optimisation: Continuously evaluate and enhance client service processes, systems, and methodologies to improve efficiency and effectiveness. Industry Thought Leadership : Represent Chesamel at industry events and contribute to thought leadership initiatives that elevate the company's market position. Agency/Consultancy Partnership Management: Cultivate and manage relationships with partner agencies and consultancies to deliver integrated solutions that meet complex client needs.
Required qualifications: Experience: 10+ years of progressive experience in client services, account management, or professional services delivery, with at least 5 years in a senior leadership role. Industry Knowledge: Deep understanding of business transformation, marketing operations, or digital enablement landscapes. Consultancy/Agency Experience: Proven track record working within or alongside consultancies or agencies, with a solid understanding of their business models and service delivery frameworks. Account Management : Exceptional strategic account management skills, including experience developing account plans, managing P&L, and orchestrating cross-functional resources to drive client satisfaction and revenue growth. Leadership Skills: Proven ability to build, lead, and inspire high-performing teams in a fast-paced environment. Commercial Acumen : Strong business and financial acumen with a track record of driving profitable growth. Client Management: Exceptional client relationship management skills with experience serving C-suite and senior stakeholders. Communication: Outstanding verbal and written communication skills, with the ability to articulate complex concepts clearly and persuasively. Problem-Solving: Advanced analytical and problem-solving capabilities with a solutions-oriented mindset. Education : Bachelor's degree required; MBA or related advanced degree preferred
Competencies Strategic thinking and business orientation Client-centric approach with a passion for service excellence Results-driven with strong accountability Emotional intelligence and interpersonal savvy Adaptability and resilience in a changing environment Collaborative leadership style Entrepreneurial mindset with calculated risk-taking Global perspective with cultural sensitivity Consultative selling and solution development expertise Ability to navigate complex agency/consultancy ecosystems and delivery models
Location This position can be based at any of Chesamel's global offices, with regular travel to client sites and other Chesamel locations expected (approximately 25-30%).
Chesamel Group is an equal opportunity employer committed to diversity in the workplace. We encourage applications from all qualified individuals regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, or veteran status.
Chesamel Group is seeking a dynamic and experienced Senior Marketing and Client Engagement Lead to lead our marketing initiatives whilst building and maintaining strong client relationships. This role combines strategic marketing leadership with hands-on client engagement to drive business growth, enhance the Chesamel Group brand presence, and ensure exceptional client satisfaction across our diverse portfolio of services.
Marketing Strategy and Execution
Develop and implement comprehensive marketing strategies aligned with business objectives Lead multi-channel marketing campaigns across digital, social media, email, and traditional platforms Manage marketing budget allocation and ROI analysis for all campaigns Oversee content creation, brand messaging, and creative asset development Analyse market trends, competitor activities, and customer insights to inform strategy Collaborate with product and sales teams to develop go-to-market strategies
Client Relationship Management
Build and maintain strong relationships with key clients and stakeholders Serve as primary point of contact for strategic client accounts Develop client engagement strategies to increase retention and satisfaction Conduct regular client reviews, feedback sessions, and business development meetings Identify opportunities for account growth and cross-selling initiatives Resolve client concerns and ensure timely delivery of marketing solutions
Team Leadership and Collaboration
Lead and mentor marketing team members and junior staff Foster cross-functional collaboration with sales, product, and customer success teams Manage external agencies, vendors, and marketing partners Present marketing performance and client insights to senior leadership Drive continuous improvement in marketing processes and client service delivery
Performance and Analysis
Track and analyse marketing KPIs, campaign performance, and client engagement metrics Prepare comprehensive reports on marketing ROI and client satisfaction scores Use data-driven insights to optimize marketing strategies and client engagement approaches Implement marketing automation tools and CRM systems for enhanced efficiency
Education and Experience
Bachelor's degree in Marketing, Business Administration, Communications, or related field Master's degree or professional qualification preferred 5-7 years of progressive marketing experience with client-facing responsibilities 2+ years in a senior marketing or account management role
Core competenciesProven track record in developing and executing successful marketing campaigns Strong client relationship management and account growth experience Excellent analytical skills with proficiency in marketing analytics tools Experience with CRM platforms, marketing automation software, and digital marketing tools Outstanding written and verbal communication skills Project management experience with ability to manage multiple priorities simultaneously
QualificationsProficiency in Google Analytics, social media platforms, and email marketing tools Experience with HubSpot, Salesforce, or similar CRM systems Knowledge of SEO/SEM, content marketing, and digital advertising Familiarity with design software and content management systems Advanced Excel skills for data analysis and reportin Industry-specific experience relevant to our sector Experience with B2B and B2C marketing strategies Background in event marketing and trade show management Certification in Google Analytics, HubSpot, or other marketing platforms Experience with budget management and vendor negotiations Previous experience in a client services or consulting environment
Who We Are Chesamel Group is an agile consultancy headquartered in London, focused on driving extraordinary growth for forward-thinking businesses through innovative, bespoke solutions. The team challenges traditional thinking to deliver transformative business outcomes using human ingenuity and advanced technology. We listen with intent, connect brilliant minds, develop bold ideas, and create solutions so our partners achieve extraordinary success. Which is why some of the world’s biggest and best-known tech companies choose to work with us.
The Team Chesamel has a large team of marketing experts delivering on client projects across the globe, ranging from fully integrated and embedded consultancy to ad-hoc on demand project delivery. You will be joining a collective focused on delivering excellent client servicing while leading business transformation for our clients.
Core Responsibilities: Content Planning and Development: Collaborate with the content lead, local + global marketing teams and subject matter experts to identify content needs and develop a comprehensive content calendar. Platform Management: Oversee the ongoing management of content within the new CMS (Canvas), ensuring optimal user experience, functionality, and scalability. Content Operations: Establish and optimise the content workflow process, including creation, review, localisation coordination, CMS build, publishing, and maintenance. Cross-Functional Collaboration: Partner closely with design, marketing, product and legal teams to ensure seamless integration of content requirements for core campaigns and key Pixel launch moments. User Research and Insights: Incorporate user feedback and/or data insights to inform content recommendations and platform development. Stay Informed: Keep abreast of the latest trends and best practices in content marketing, content management systems (CMS), and user experience.
Required Qualifications: BA/BSc in Marketing, Business Management or equivalent 4-5 years experience Marketing Project Manager experience E-Commerce / Retail background essential
Merchandising Manager 6 months (with view to extend) London, UK
Who We Are Chesamel Group is an agile consultancy headquartered in London, focused on driving extraordinary growth for forward-thinking businesses through innovative, bespoke solutions. The team challenges traditional thinking to deliver transformative business outcomes using human ingenuity and advanced technology.
We listen with intent, connect brilliant minds, develop bold ideas, and create solutions so our partners achieve extraordinary success. Which is why some of the world’s biggest and best-known tech companies choose to work with us.
The Team Chesamel has a large team of marketing experts delivering on client projects across the globe, ranging from fully integrated and embedded consultancy to ad-hoc on demand project delivery. You will be joining a collective focused on delivering excellent client servicing while leading business transformation for our clients.
The Role As a Merchandising manager you will be responsible for looking after all EMEA store promotions ensuring each promotion has the right visibility and go live dates on the online Store. Through these promotions, we strengthen consumer retention, build greater market share, and get products into the hands of customers across Europe.
The Merchandising Manager must be proficient in navigating complex xFN working partners including but not limited to: sales, CRM, paid media, global and local teams, and our creative agencies to name a few.
Core Responsibilities: Working with our sales team to have promos locked on time, assessing what level of support each promo will receive. Compiling templated copy based on promotion type Briefing the promotion into our internal tool so the Publishing Team can enact each promo Final content reviewing before it goes live Support the Campaigns GTM in planning, briefing, and reporting on all Campaigns and Promotions to: Ensure we have all the right information to put a brief together Establish what is the right content strategy Localise content, while working with our creative agency to produce assets
