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Charlotte Tilbury
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  • About Charlotte Tilbury BeautyFounded by British makeup artist and bea... Read More
    About Charlotte Tilbury BeautyFounded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.About the roleAs Customer Care Operations and Social Community Coordinator, you will have exceptional customer service skills, experience and interest working within social media platforms, a professional work ethic, and a willingness to go above and beyond to achieve performance. Our ideal candidate has exceptional oral and written communication skills and is able to respond and develop engaging & unique response content. Previous experience working across social media platforms such as YouTube, Instagram, Facebook, and TikTok is a massive plus. Prior experience working with a social media scheduling tool would also be beneficial. You should be a ‘people person’ with great people skills and the ability to effectively moderate online and offline conversations within our community. Ultimately, you should be excited to act and communicate with followers as the face and voice of our brand and manage all community conversations. You will be responsible for the development of best-in-class tone of voice. This role requires the advisor to have knowledge of the brand and product offering, and to offer exceptional advice and consultation to customers and the social community.As a Customer Care Operations & Social Community Coordinator you will• Reply & engage with our members on our Social Media channels including Facebook pages, Instagram, YouTube and Tik Tok. • Work within our social media scheduling tools Brand Bastion and Dash Hudson to reply to customers and compile analytics to identify successes and possible opportunities for development. • Meet KPIs such as average response time and daily performance target metrics. • Coordinate with the social media and marketing to ensure tone of voice and brand consistency across community communications. • Work cross-functionally with other departments including Product Marketing, Education and Sales to stay up to date on new product releases and features. • Build relationships with customers, potential customers and industry professionals. • Stay updated with digital technology, social media trends and world news. • Advocate for our members by tracking trends and feedback, backed by data, to present to relevant teams to continually improve our customer experience. • Exercise discretion when encountering urgent or escalated issues and reporting as appropriate. • Keep an ear to the ground, think of new and engaging ways to promote CT and our genius products. • Ensure all inquiries are resolved effectively and in a timely manner. • Provide product information and offer order assistance to help the ecommerce department achieve sales goals. • Work toward daily individual and team goals. • Support the wider Customer Care team daily with adhoc tasks. • Process returns stock, issuing appropriate refund/credit note and notifying the customer within 48 hours of receipt of goods. • Serve as the brand’s “front lines” for any product or brand related issues, escalating as appropriate to help mitigate any potential wider service issues. • Liaise directly with our warehouse to resolve any web order delivery questions. • Support Customer Care in peak times to communicate with customers courteously and efficiently via email and Live Chat. • Ensure all inquiries are resolved effectively and in a timely manner.Who you will work withYou will be reporting directly into the Social Customer Care Operations Team Leader, and will also be working closely with our Social Community Manager.About you• The ideal candidate will have operated within a similar role with minimum 2 years of experience. • Past work experience in a community role (ideally for an e-commerce brand) is a plus. • Passionate about social media and experience working across a variety of brand platforms. • Excellent verbal and written communication skills with confidence in your editorial capabilities. • Customer-centric, resilient, and passionate about service and systems and fixated on improving the customer experience. • Strong people skills, proactive and self-motivated in responding to customers and followers. • Ability to identify and track relevant community/customer service and engagement metrics with a knowledge of online marketing and how to interpret website traffic. • Data-driven and detail-obsessed with strong problem-solving abilities. • A bachelor’s degree in communications or another relevant field. • Strong interest in the beauty industry and a love for all things makeup! • Keen attention to detail and an ability to multi-task. • Knowledge of Customer Care and Social Platforms. Ideally NetSuite, Zendesk, Brand Bastion and Dash Social is a plus!
    Why join us?Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.We’re a hybrid model with flexibility, allowing you to work how best suits you.25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.Financial security and planning with our pension and life assurance for all.Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.Bring your fury friend to work with you on our allocated dog friendly days and spaces and not to forget our generous product discount and gifting!At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. Read Less
  • Head of Copy, Social - FTC  

    - London
    About Charlotte Tilbury BeautyFounded by British makeup artist and bea... Read More
    About Charlotte Tilbury BeautyFounded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.About the role** Please note this is a 12-month FTC**We are currently looking for an enthusiastic, talented, Head of Copy, Social to take the day-to-day lead on all social copy across the many key platforms and channels the brand is active on, elevating our social tone of voice and engaging our community in fresh, social-native conversations every day.  You will have strong written English skills, a creative, meticulous eye for detail and be comfortable working collaboratively in a fast-paced environment. Outstanding scriptwriting ability and confidence working on set are essential, with proven experience creating copy and concepts for performance marketing ads.As a Head of Copy, Social you will Oversee the creation of compelling, on-brand social copy and scripts – from tease to launch and repush – and the brand’s full portfolio of social channels Lead the team to ideate exceptional written work that maintains our position as a market leader on social and help to grow our communities by adapting the best trending language to our advantage Manage key senior stakeholders to ensure diverse business needs are reflected and adapted for social best practise Maintain Charlotte Tilbury’s tone of voice across all platforms, to ensure all copy represents the brand DNA and take the lead on scriptwriting for Charlotte’s personal social presence, campaign activations and on-set capture Ensure a seamless delivery of long and short form copy for both captions, stories, scripts, PM ads and on-set activations and content, as well as internal presentations Work across multiple projects at one time, with the ability to prioritise and deliver projects to agreed deadline Who you will work withReporting to the Global Director of Social and Content, this role will work closely with the Marketing, Product Development, Creative and Digital team to share the best language and ideas every day.About you Strong copywriting skills, with significant relevant experience within beauty/fashion Proven experience scriptwriting for social live activations and performance marketing ads On-set experience, with the ability to adapt scripts and copy in real time Proven capacities managing a team in a fast-paced environment Proven experience of writing creative copy for social and an ear for trending language Have a sound grasp of the Charlotte Tilbury brand, voice and aesthetic Ability to adapt to different tones of voice and copywriting needs Excellent communication skills, with an articulate manner – written, over the phone and in person Great relationship-building skills and the ability to network at all levels Ability to prioritise workload effectively in a fast-paced environment Experience using project management tools such as Trello An affinity for the beauty industry Meticulous eye for detail to proofread all copy at pace and live during events Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We’re a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting!  At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page! Read Less
  • Talent Acquisition Advisor  

    - London
    About Charlotte Tilbury BeautyFounded by British makeup artist and bea... Read More
    About Charlotte Tilbury BeautyFounded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.About the roleCharlotte Tilbury Beauty are looking to recruit a dynamic Talent Acquisition Advisor who is a specialist in sourcing top talent. As Talent Acquisition Advisor, you will be responsible for sourcing and hiring top talent as well as supporting recruitment projects in collaboration with the wider Talent Acquisition team. The main responsibilities of this position include, sourcing, conducting interviews, managing the applicant tracking system (Workable), building comprehensive stakeholder relationships, attracting talented candidates via direct souring methods, and hiring the right talent for Charlotte Tilbury! As a Talent Acquisition Advisor, you willSupport the team to recruit exceptional talent, across a variety of departments, across Head office and Travel Retail. Build collaborative relationships and excellent communication with internal and external stakeholders, to ensure recruitment and selection needs are met. Utilising market knowledge to maximise on internal candidate referrals, applicable social media platforms, online CV searches and headhunting.Get creative and think limitless! Source candidates using both traditional and innovative approaches, to find the very best talent.Build effective pipelines for hard to recruit roles and build a pool of candidates to draw from for other needs in the future as required.Source and recruit junior to Manager level roles.Foresee and flag any risks to recruitment timelines, recommending corrective action/options and partnering with People Partners and Retail Operations.Achieve and exceed recruitment KPI’s as defined.Lead the recruitment process within your remit, and drive/support the Hiring Managers within your area to recruit effectively. Keep track of daily/weekly retail stats & consistently meet the weekly reporting deadlines. Offer administrative support to the Recruitment and People team.Work collaboratively with the wider Talent Team to provide support when needed. Who you will work withYou will report directly into our Senior Talent Acquisition Lead, working with a collaborative, fun and talented Talent Acquisition team! You will work closely with the wider People Team, including People Partners and People Operations Team.You will work cross functionally across the business, including Travel Retail, Middle East and across some of our EU and UK Magic Office Functions. About youIdeally, you have built experience as a Talent Acquisition Coordinator or in a Talent Acquisition Advisor role, within Beauty or Fashion. You have a natural curiosity, passion and love for the beauty industry! Bonus points for experience in hiring across a Travel Retail Function.Ability to work under pressure, meet deadlines in a timely manner, creative and solution oriented, with a keen eye for detail. You have the confidence to work well on your own as well as part of a team, you are a huge collaborator! Have a flexible and professional attitude, you are hungry to learn and welcome challenge! An excellent communicator, you build great stakeholder relationships and able to lead cross functional groups. Have exceptional organisational and prioritising skills and show great attention to detail and be results-driven.You are proficient across MS Office and experience with Excel is highly beneficial. Please note, this is a hybrid role and need to be able to travel to our London head office (located centrally) x2 days per week.BenefitsBe a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We’re a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog-friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page! Read Less
  • About Charlotte Tilbury BeautyFounded by British makeup artist and bea... Read More
    About Charlotte Tilbury BeautyFounded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.About the role**Please note this is a 12-month fixed term contract**As part of the Regulatory team, the Regulatory Compliance & Data Administrator will play an integral role in supporting the Regulatory Team in the management of regulatory ingredient, raw material, formulation and product data. By working closely with wider teams, you will work to collect, validate and input regulatory data into the regulatory database and product data management system. You will have a passion for cosmetic ingredients, raw materials, and data, with excellent attention to detail and accuracy. You will also have a good understanding of the ingredients, raw materials, formulations, and the global cosmetic regulatory landscape.As Regulatory Compliance & Data Administrator you willProvide support for the Regulatory team by collecting information and documents on existing and new raw materials and formulations and ensuring that data is recorded correctly.Accurately review raw material and formulation information for compliance against international cosmetics and chemical regulations, and internal requirements.Assist with the input and maintenance of regulatory information and data.Build up a knowledge of our ingredient and product formula portfolio.Maintain that portfolio on the database and system as reformulations and renovations occur.To collect, collate and check historical data.To work collaboratively with internal teams.Provide general administration support to the team.Who you will work withThis role will report into the Head of Regulatory.About youExcellent attention to detail.Passionate about cosmetic ingredients, formulations and regulations.Passionate about data management, accuracy & reporting.Highly organised and enjoy working on multiple projects at the same time.Be self-driven, result-orientated and have excellent communication skills.Team player with a great can-do attitude.Intermediate MS Office skills (Excel, Word, Power Point, and Outlook).Degree in Life Sciences or Cosmetic Science, or equivalent.Previous experience in cosmetic ingredients, formulations, or regulations.Previous experience in data management desirable.Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.Why join us?Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselvesWe’re a hybrid model with flexibility, allowing you to work how best suits you25 days holiday (plus bank holidays) with an additional day to celebrate your birthdayInclusive parental leave policy that supports all parents and carers throughout their parenting and caring journeyFinancial security and planning with our pension and life assurance for allWellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleaguesBring your furry friend to work with you on our allocated dog friendly days and spacesAnd not to forget our generous product discount and gifting!At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page! Read Less
  • Seasonal Artist - Harrods (London)  

    - London
    Seasonal Artist, Harrods, LondonFull Time and Part Time roles availabl... Read More
    Seasonal Artist, Harrods, LondonFull Time and Part Time roles available, FTC until 3rd January 2026About Charlotte Tilbury BeautyFounded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.About the roleA Charlotte Tilbury Beauty Expert is the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering our customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams. You do this through combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. You believe in the product being accessible to everybody – and you can adapt your style to suit the needs of your customer. You can work at a fast pace to achieve and exceed KPI’s. You feed on the buzz of achieving your goals and being the best, you can be. You not only meet expectations – you exceed them. “Teamwork makes the dream work” – is your working motto. You build solid relationships with team members and management contributing to a sense of team work in all aspects of the role. You champion the art of world-class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer. You easily adapt your approach to activities, customers and opportunities to open up for stratospheric success. You follow the company grooming standards to a tee – you know what good looks like and are not afraid to display this. About youYou will ideally have had some experience as a Sales Advisor. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG. You aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow. You love all things Charlotte Tilbury – and are not afraid to spread the word. Ideally you will have experience in applying makeup – and knowing how to adapt your style to different customers with different needs. Why join us? You can only be the best when you are set up to succeed – not only do we offer on the job training. We offer you the opportunity to attend Charlotte’s Magic Academy – where dreams are truly made. Combining art, commerce and Charlotte’s own values. You will feel truly empowered to live the magic in your role. Opportunities to disrupt processes (in a positive way!) and have your voice truly heard. The opportunity to be part of a company where we celebrate our achievements, and you are included. With a real scope for growth and progression to support your own development. You receive exclusive launches of our incredible products before anyone else – not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is right all the products from one of our iconic looks) We also offer an incredible staff discount, and access to Tilbury Treats – our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets. At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page! Read Less
  • Talent Acquisition Advisor  

    - London
    About Charlotte Tilbury BeautyFounded by British makeup artist and bea... Read More
    About Charlotte Tilbury BeautyFounded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.About the roleCharlotte Tilbury Beauty are looking to recruit a dynamic Talent Acquisition Advisor who is a specialist in sourcing top talent. As Talent Acquisition Advisor, you will be responsible for sourcing and hiring top talent as well as supporting recruitment projects in collaboration with the wider Talent Acquisition team. The main responsibilities of this position include, sourcing, conducting interviews, managing the applicant tracking system (Workable), building comprehensive stakeholder relationships, attracting talented candidates via direct souring methods, and hiring the right talent for Charlotte Tilbury! As a Talent Acquisition Advisor, you willSupport the team to recruit exceptional talent, across a variety of departments, across Head office and Travel Retail. Build collaborative relationships and excellent communication with internal and external stakeholders, to ensure recruitment and selection needs are met. Utilising market knowledge to maximise on internal candidate referrals, applicable social media platforms, online CV searches and headhunting.Get creative and think limitless! Source candidates using both traditional and innovative approaches, to find the very best talent.Build effective pipelines for hard to recruit roles and build a pool of candidates to draw from for other needs in the future as required.Source and recruit junior to Manager level roles.Foresee and flag any risks to recruitment timelines, recommending corrective action/options and partnering with People Partners and Retail Operations.Achieve and exceed recruitment KPI’s as defined.Lead the recruitment process within your remit, and drive/support the Hiring Managers within your area to recruit effectively. Keep track of daily/weekly retail stats & consistently meet the weekly reporting deadlines. Offer administrative support to the Recruitment and People team.Work collaboratively with the wider Talent Team to provide support when needed. Who you will work withYou will report directly into our Senior Talent Acquisition Lead, working with a collaborative, fun and talented Talent Acquisition team! You will work closely with the wider People Team, including People Partners and People Operations Team.You will work cross functionally across the business, including Travel Retail, Middle East and across some of our EU and UK Magic Office Functions. About youIdeally, you have built experience as a Talent Acquisition Coordinator or in a Talent Acquisition Advisor role, within Beauty or Fashion. You have a natural curiosity, passion and love for the beauty industry! Bonus points for experience in hiring across a Travel Retail Function.Ability to work under pressure, meet deadlines in a timely manner, creative and solution oriented, with a keen eye for detail. You have the confidence to work well on your own as well as part of a team, you are a huge collaborator! Have a flexible and professional attitude, you are hungry to learn and welcome challenge! An excellent communicator, you build great stakeholder relationships and able to lead cross functional groups. Have exceptional organisational and prioritising skills and show great attention to detail and be results-driven.You are proficient across MS Office and experience with Excel is highly beneficial. Please note, this is a hybrid role and need to be able to travel to our London head office (located centrally) x2 days per week.BenefitsBe a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We’re a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog-friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page! Read Less
  • Lead AI & ML Engineer  

    - London
    About Charlotte Tilbury BeautyFounded by British makeup artist and bea... Read More
    About Charlotte Tilbury BeautyFounded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets and growing, with over 2,300 employees globally who are part of the Dream Team making the magic happen.Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

    About the roleThe AI & ML Engineering team accelerates the adoption of AI across the business, championing innovation while ensuring our machine learning products are robust, scalable, and cost-efficient. We enable teams to solve problems using existing AI tools where possible and build custom solutions when needed. Our remit spans AI enablement, agentic systems development, and “conventional” ML engineering for non-GenAI applications e.g. recommender systems, forecasting models, and more.
    The Lead AI & ML Engineer leads this team. We’re looking for an individual who can own the standard & delivery of AI/ML across Charlotte Tilbury and contribute to the development & delivery of the company’s AI strategy.
    You’ll manage & coach a team of AI engineers, and play a pivotal role in AI enablement across the company educating and advising teams across the business on safe, scalable and impactful adoption of AI.
    You will be expected to balance hands-on technical leadership with programme-level enablement, ensuring we are using existing tools pragmatically, investing in new ones where needed, and building prototypes through to production-ready systems where needed.

    As Lead AI & ML Engineer you will be responsible forThe role covers the full AI/ML engineering lifecycle, from discovery to deployment and monitoring. Responsibilities include ·Partnering with stakeholders to scope problems and identify the right solution - whether leveraging existing AI tools or building custom workflows & solutions.·Designing and implementing agentic systems using techniques spanning RAG, grounding, prompt engineering, and orchestration on a GCP-first stack.·Building and maintaining production ML pipelines and services for non-GenAI use cases e.g. recommender systems, customer segmentation models, marketing optimisation modules, leveraging supervised, unsupervised and/or econometric modelling approaches.·Developing APIs and microservices for AI/ML solutions, ensuring security, scalability, and observability.·Implementing CI/CD for ML services, writing infrastructure as code, and monitoring for model/data drift and performance.·Establishing robust guardrails for safe AI usage, including prompt security, practical evaluation frameworks, and compliance with privacy regulations.·Driving and evangelizing best practices, reusable templates, and documentation to scale AI/ML delivery across the business.·Collaborating with data engineers, data scientists, front & back-end engineers, product managers, legal & infosec colleagues to deliver impactful solutions end-to-end.·Line management of AI/ML Engineers setting goals, developing skills, and mentoring for high performanceWho you will work with This role reports directly to the Director of AI & Data, and collaborates closely with the wider Data team Data Science, Core Data Engineering, Analytics, Customer Insight and the wider organisation particularly Technology, Legal, and Information Security to onboard/develop & scale AI applications. About youThe role requires a blend of technical depth and product sense, including ·Strong Python engineering skills FastAPI, testing, typing and experience with cloud-native development GCP preferred.·Hands-on experience with GCP Vertex AI model endpoints, pipelines, embeddings, vector search or equivalent cloud-native AI/ML platforms e.g. AWS SageMaker, Azure ML and agent orchestration frameworks e.g. LangChain, LangGraph.·Solid understanding of MLOps CI/CD, IaC Terraform, experiment tracking, model registry, and monitoring.·Proven experience deploying and operating ML systems in production batch and real-time.·Familiarity with RAG architectures, prompt engineering, and evaluation techniques.·Strong grasp of security, privacy, and governance principles IAM, secrets, PII handling.·Excellent communication skills and ability to work with non-technical stakeholders.·Proven experience operating as a player-coach, hands-on engineering manager who both builds and leads. ·Demonstrable ability to weigh up build/buy/configure decisions in the LLM space.·Bachelor’s or Master’s degree in Computer Science/Engineering/related field, or demonstrable relevant experience. In addition to the above, we would LOVE if you have ·Knowledge of vector databases and retrieval strategies.·Experience with recommender systems and ranking models.·Familiarity with LLM evaluation tools e.g., RAGAS, TruLens, LangSmith, Arize.·Experience in e-commerce or retail environments.Why join us?Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselvesWe’re a hybrid model with flexibility, allowing you to work how best suits you25 days holiday plus bank holidays with an additional day to celebrate your birthdayInclusive parental leave policy that supports all parents and carers throughout their parenting and caring journeyFinancial security and planning with our pension and life assurance for allWellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleaguesBring your furry friend to work with you on our allocated dog friendly days and spacesAnd not to forget our generous product discount and gifting!At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!   Read Less
  • Seasonal Artist - Cheshire Oaks  

    - Ellesmere Port
    Seasonal Artist, Cheshire OaksFull Time and Part Time roles available,... Read More
    Seasonal Artist, Cheshire OaksFull Time and Part Time roles available, FTC until 3rd January 2026About Charlotte Tilbury BeautyFounded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.About the roleA Charlotte Tilbury Beauty Expert is the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering our customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams. You do this through combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. You believe in the product being accessible to everybody – and you can adapt your style to suit the needs of your customer. You can work at a fast pace to achieve and exceed KPI’s. You feed on the buzz of achieving your goals and being the best, you can be. You not only meet expectations – you exceed them. “Teamwork makes the dream work” – is your working motto. You build solid relationships with team members and management contributing to a sense of team work in all aspects of the role. You champion the art of world-class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer. You easily adapt your approach to activities, customers and opportunities to open up for stratospheric success. You follow the company grooming standards to a tee – you know what good looks like and are not afraid to display this. About youYou will ideally have had some experience as a Sales Advisor. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG. You aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow. You love all things Charlotte Tilbury – and are not afraid to spread the word. Ideally you will have experience in applying makeup – and knowing how to adapt your style to different customers with different needs. Why join us? You can only be the best when you are set up to succeed – not only do we offer on the job training. We offer you the opportunity to attend Charlotte’s Magic Academy – where dreams are truly made. Combining art, commerce and Charlotte’s own values. You will feel truly empowered to live the magic in your role. Opportunities to disrupt processes (in a positive way!) and have your voice truly heard. The opportunity to be part of a company where we celebrate our achievements, and you are included. With a real scope for growth and progression to support your own development. You receive exclusive launches of our incredible products before anyone else – not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is right all the products from one of our iconic looks) We also offer an incredible staff discount, and access to Tilbury Treats – our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets. At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page! Read Less
  • Seasonal Artist - Westfield Stratford  

    - London
    Seasonal Artist, Own Store, Westfield StratfordFull Time and Part Time... Read More
    Seasonal Artist, Own Store, Westfield StratfordFull Time and Part Time roles available, FTC until 3rd January 2026About Charlotte Tilbury BeautyFounded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.About the roleA Charlotte Tilbury Beauty Expert is the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering our customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams. You do this through combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. You believe in the product being accessible to everybody – and you can adapt your style to suit the needs of your customer. You can work at a fast pace to achieve and exceed KPI’s. You feed on the buzz of achieving your goals and being the best, you can be. You not only meet expectations – you exceed them. “Teamwork makes the dream work” – is your working motto. You build solid relationships with team members and management contributing to a sense of team work in all aspects of the role. You champion the art of world-class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer. You easily adapt your approach to activities, customers and opportunities to open up for stratospheric success. You follow the company grooming standards to a tee – you know what good looks like and are not afraid to display this. About youYou will ideally have had some experience as a Sales Advisor. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG. You aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow. You love all things Charlotte Tilbury – and are not afraid to spread the word. Ideally you will have experience in applying makeup – and knowing how to adapt your style to different customers with different needs. Why join us? You can only be the best when you are set up to succeed – not only do we offer on the job training. We offer you the opportunity to attend Charlotte’s Magic Academy – where dreams are truly made. Combining art, commerce and Charlotte’s own values. You will feel truly empowered to live the magic in your role. Opportunities to disrupt processes (in a positive way!) and have your voice truly heard. The opportunity to be part of a company where we celebrate our achievements, and you are included. With a real scope for growth and progression to support your own development. You receive exclusive launches of our incredible products before anyone else – not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is right all the products from one of our iconic looks) We also offer an incredible staff discount, and access to Tilbury Treats – our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets. At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page! Read Less
  • Beauty Expert  

    - Stansted
    Beauty Expert, Stansted AirportPermanent, Full Time or Part Time avail... Read More
    Beauty Expert, Stansted AirportPermanent, Full Time or Part Time available About Charlotte Tilbury BeautyFounded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.About the RoleYou can work at a fast pace to achieve and exceed KPI’s. You feed on the buzz of achieving your goals and being the best, you can be. You do not want to meet expectation – you exceed it.“Team work makes the dream work” – is your working motto. You understand your impact and how vital your role is. You can adapt to change at the last minute and be a real support to your managers and colleagues alike.You champion the art of world-class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer. You live and breathe the Charlotte Tilbury makeup looks – and can recreate the magic of these on your customer, as well as offering advice and guidance. You pride yourself on knowing your customers are returning back to you.You follow the company grooming standards to a tee – you know what good looks like and are not afraid to display this.About YouYou will ideally have had some experience as a Sales Advisor. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG.You aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow. You love all things Charlotte Tilbury – and are not afraid to spread the word.Ideally you will have experience in applying makeup – and knowing how to adapt your style to different customers with different needs.You champion positivity – and can think in a limitless way that makes your energy shine.You are required to be flexible to work on a shift basis, including both early shifts and late shifts. You will be required to give a five-year working and personal reference, along with a Criminal Reference Check as the store is airside in the departures lounge. This will be discussed in more detail at interview stage.Why join us?You can only be the best when you are set up to succeed – not only do we offer on the job training. We offer you the opportunity to attend Charlotte’s Magic Academy – where dreams are truly made. Combining art, commerce and Charlotte’s own values. You will feel truly empowered to live the magic in your role.Opportunities to disrupt processes (in a positive way!) and have your voice truly heard.The opportunity to be part of a company where we celebrate our achievements, and you are included. With a real scope for growth and progression to support your own development.You receive exclusive launches of our incredible products before anyone else – not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is right all the products from one of our iconic looks)We also offer an incredible staff discount, and access to Tilbury Treats – our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets.At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!#CT1 Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany