The Role
You'll will inspect, survey and complete reports of high net worth residential properties for insurance companies. The inspection will include meeting the occupier or their representative, discussing the insurance risks and measuring the property. The reports generated will contain a rebuilding cost assessment of the property. The role will be home based and you will need to drive to the properties.
Key Responsibilities Undertake insurance surveys of residential property for insurers, brokers and private clients
Complete the proforma reports for each property.
Measure the property and undertake a rebuilding cost appraisal
Respond to any queries raised by the insurers, broker or homeowners, keeping the instructing underwriter advised of any post report discussions
Liaising by phone/email with Insurers, builders, estate managers, project managers, brokers, and clients.
Action and update a weekly progress report
Responding to any queries raised by Insurers, clients and brokers on completed survey reports.
Carry out Ad Hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post.
Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration. Required Skills The strong ability to work under own supervision after training
A working knowledge of residential buildings and building costs.
A working knowledge of domestic construction techniques for modern and historic dwellings
Strong organisation and IT skills
Effective diary management
To be able to plan and manage workload to ensure deadlines are met
The ability to work under pressure with conflicting demands
The ability to analyse and extract relevant data from various sources
Be confident and articulate with excellent communication and interpersonal skills
Discretion and confidentiality
Technical knowledge and competence
The ability to take on responsibility with enthusiasm and motivation About Us
Founded in 1884 as a mutual insurance association, Charles Taylor began under the leadership of coal merchant Charles Taylor, whose astute management set the stage for growth. Today, we are a global leader providing insurance services and technology solutions with a team of c.4,000 experts across 120+ countries on 6 continents.
Our unmatched depth of specialist expertise, from loss adjusters to forensic accountants, helps the global insurance market to address its challenges. Through our trusted partnerships model, we build long-term, personal relationships with clients based on trust and cooperation. Our powerful technology helps our clients improve their customers’ experience from start to finish. Thanks to our global reach, our clients can access our services wherever they are in the world, whenever they need us.
Criterion Adjusters, now a company of Charles Taylor, was founded to serve the High Net Worth, fine art, and antiques markets—a focus we proudly maintain. Over time, our services have grown to include complex household and commercial claims, especially in the Real Estate sector. We remain client-focused and are proud to work with many of the UK’s leading High Net Worth insurers and underwriters. Why join Charles Taylor?
Charles Taylor prides itself on being a people-centric business. Our culture and values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance.
We strive to provide a positive working environment that offers opportunities for professional development and growth across all our business areas. This includes a structured onboarding process, job-specific skills development, online and in-person training, as well as study assistance
for professional qualifications.
Our Values Accountability (We take ownership and responsibility)
We all have a role to play in Charles Taylor’s growth and overall success.
Agility (We learn, evolve and adapt quickly)
We anticipate, prepare for and adapt to change; it’s how we stay competitive.
Care (We are compassionate and human)
We are approachable and genuinely interested in others.
Collaboration (We are one)
We are unique but united in our work.
Integrity (We do the right thing)
At all times, we act with responsibility and respect. Equal Opportunity Employer
At Charles Taylor, we are proud to be an Inclusive Employer. We foster an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital or family status, race, religion, sex or sexual orientation.
We recognise that Diversity, Equity and Inclusion is essential in enabling us to deliver better insurance outcomes and fulfilling our responsibilities to clients, colleagues, and the community. We proactively promote and celebrate differences and strive to create an environment where our people feel included and can reach their full potential. We take pride in our inclusive and diverse culture, which is supported by strong partnerships and a transparent, fair recruitment process.
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