Ref: KM46980
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ELIGIBLE APPLICANTS:
●(O) Eligible visa: Permanent residence, Spouse, Partner, working holiday, Graduate, Freelance
● (X) NOT eligible: Student visa, Requiring visa sponsorship
WORK TYPE: hybrid
VISA SUPPORT: No
BENEFITS: Travel expenses
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TYPE: full-time
WORKING HOURS: 8:30-17:30 from Monday to Friday
SALARY: £34k level, depending on experience
START: ASAP
LOCATION: London
Sales Representative Main Responsibilities:
Sales activities for existing customers (farming)
● Regular visits to existing customers and strengthening relationships
● Understanding customer needs and proposing solutions
● Analysis of shipping trends and customer KPIs, and planning of improvement measures
● Estimate creation, price negotiation, contract renewal
● Implementation of measures to improve customer satisfaction
Support work for new sales team
● Support for proposal activities and project formation for newly acquired sales staff
● Technical support for new estimates and service design
● Operational coordination and project management support during initial implementation
● Market research/gathering information on target customer candidates
● Follow-up after receiving a project (account migration support)
Project management/coordination with internal departments
● Coordination work with European branches and Japan/Asia side bases
● Prompt information sharing and resolution support when problems occur
● Customer and project management using in-house CRM
Reporting
● Creation of sales/profit analysis report by customer
● Submission of monthly business activity report
● Formulation and progress management of customer-specific action plans
Sales Representative Ideal Candidate:
● Work experience in the forwarding industry (air and sea freight) (sales or operations, approximately 3 years or more)
● Basic knowledge of international logistics (INCOTERMS, customs clearance, routing)
● Practical experience in customer negotiations
● Individuals who act autonomously and are good at cultivating existing customers
● Business level English proficiency
● Experience as a representative for Japanese companies or Japanese language skills
Would be advantageous
● Work experience in Europe is beneficial
● Profit management/cost management skills preferred
● Experience supporting new sales activities preferred
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