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Are you a night owl with a passion for hospitality and leadership? We’re looking for an Assistant Night Reception Manager to join our team at Ty Hotel Newport, part of the prestigious Celtic Collection.
In this pivotal role, you’ll be responsible for overseeing the hotel’s night operations, ensuring the smooth running of the front office, and delivering exceptional guest service throughout the night. You’ll support and lead a dedicated team, manage the night audit process, and ensure the hotel is fully prepared for the next day’s business.
OUR IDEAL HERO WILL HAVE -
Experience in hotel management, ideally in a night or front office role.
Strong leadership and communication skills.
Knowledge of Opera PMS and general IT systems.
A guest-focused, adaptable, and team-oriented approach.
Manual handling capability and willingness to support with room service and setup tasks.IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL -
Leading the night team and ensuring five-star service delivery across all departments.
Managing the night audit and ensuring accurate financial reporting.
Supporting hotel operations including room service, security, and guest relations.
Acting as the main point of contact for emergencies and ensuring safety procedures are followed.
Coaching and developing team members to meet high standards and progress in their careers.
Maintaining a clean, safe, and welcoming environment for guests and staff alike.BE RECOGNISED AND REWARDED -
As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as -
Access to career development training from day one
Discounts on food & beverage and hotel stays
Discounted leisure membership
Free GP virtual appointment service
24/7 wellbeing helpline
NEST pension scheme
Social Club
Staff appreciation events
Monthly and end-of-year awardsGROW WITH US -
As a Celtic Collection employee, you will be able to say –
I am equipped, trained, and supported to do THE BEST JOB I CAN
I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAYRECRUITMENT INFO -
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible.
In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance.
The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates .
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