Job DescriptionThe role of Case Worker - County Lines is an excellent opportunity to provide one-to-one tailored support to young people, working collaboratively as part of a multi-agency team, to ensure the safety of young people, and maximise their outcomes. Tailoring support to each young person's individual needs and circumstances, our case workers work as part of the Home Office-funded .About YouGreat verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team.Honest and reliable, with a creative and flexible approach to all aspects of work.Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a ‘can do’ attitude.Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings.Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs.Experience of using recording and data collation systems.Main Duties and AccountabilitiesProviding appropriate end to end support, and interventions, to a pre-defined caseload of young people, and their families, who are involved in County Lines activity – young people are referred by means of effective assessment, care planning, and risk management.Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances.Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential.Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people.Promoting the continued joint work of the service, and other partners, acting as a sub-regional or district single point of contact, where required.QualificationsExperience of working with young people (18-25) and their families, identified as vulnerable or having complex needs, preferably in a community setting.Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.Knowledge of issues around risk and vulnerability amongst young people.Good ICT skills, with experience of using data recording and data collation systems.
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