My client, a leading Real Estate Law Firm, with a large global presence, is looking to hire a HR Operations Coordinator, to be based in their Birmingham office. This is an excellent opportunity to join a collaborative and forward-thinking HR function at the centre of the employee experience. You will play a key role in delivering high-quality operational HR support across the full employee lifecycle, while gaining exposure to international processes and stakeholders. Working within a global People Operations team, you will contribute to a culture of continuous improvement, helping to streamline processes, enhance service delivery, and support a modern, technology-driven HR environment. In this role, you will provide end-to-end HR operations support, partnering closely with colleagues across the business to ensure a seamless and consistent employee experience. While your primary focus will support a European region, you will also contribute to wider HR operations activity, including offboarding and employee lifecycle changes across multiple jurisdictions. This is a varied and fast-paced position, ideal for someone who enjoys working across multiple priorities and is keen to build their career within an international professional services environment. Key Responsibilities: Manage end-to-end HR administrative processes across the employee lifecycle, from onboarding through to offboarding Coordinate pre-onboarding activities, including contract preparation and induction support Administer employee changes such as role updates, compensation adjustments, and personal data amendments Support absence management, payroll inputs, and benefits administration Act as a first point of contact for HR queries, managing requests through a ticketing system and delivering timely, accurate resolutions Build strong relationships with employees and stakeholders, ensuring a high level of service delivery Ensure all HR activity aligns with internal policies, data protection requirements, and relevant employment legislation Support employee lifecycle processes within offboarding and change hubs, including managing exit processes, family leave, and life events Process contractual changes across multiple jurisdictions Maintain accurate data and documentation across HR systems Contribute to HR projects, audits, and continuous improvement initiatives Provide flexible support across the wider People Services team as required About You: Previous experience in an HR administration or HR support role, ideally within a professional services environment Strong organisational skills with the ability to manage high volumes of work accurately Excellent attention to detail and ability to prioritise effectively A proactive, solutions-focused mindset with a willingness to challenge and improve processes A strong customer service focus, with the ability to build relationships and manage expectations Comfortable working in a fast-paced, collaborative environment Experience working with HR systems and managing data is advantageous Additional European language skills (such as French or Dutch) would be beneficial but are not essential What’s on Offer: The opportunity to join a global, highly regarded organisation with a strong people-focused culture Exposure to international HR processes and cross-border collaboration A supportive and inclusive working environment with a strong emphasis on teamwork and development Flexible and hybrid working options Ongoing training, mentoring, and career development opportunities Competitive benefits package supporting wellbeing, financial security, and work-life balance Opportunities to get involved in wider initiatives, including diversity and inclusion and community engagement This is a fantastic opportunity for an HR professional looking to further develop their career within a global business. You will gain valuable experience across international HR operations while working in a team that values innovation, collaboration, and continuous improvement.
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