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Carebrook Ireland
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  • We’ve carved out a unique culture here at Carebrook (Pret Franchisee),... Read More
    We’ve carved out a unique culture here at Carebrook (Pret Franchisee), where joy prevails, whether in the way we interact with customers or with each other, and there’s a positive atmosphere and a real team spirit. We stick to five principles to make everything work: we stay hungry, we care deeply, we share joy, we grow together and we welcome everyone. Join us to see what it’s like to work in a place where you can truly grow and thrive.

    Pret A Manger - Hot Food ChefA Pret the Hot Chef works as part of a team to ensure all food meets Pret standards. This role focuses on providing our customers with Pret Perfect hot food with the required quality, freshness and display.Hot food will be produced from both the kitchen and front counter areas. The Hot Chef ensures that the maintenance of the hot food equipment is to the required Health and Safety standards.The Hot Chef is an integral part of the shop team and will be expected to carry out TM Star duties as appropriate to business needs. Right Pret People: Hot Food Training - To coach and train TMs and TM Stars on hot food and standards.
    Delicious Food & Drink: Hot Food Quality & Availability - To ensure all hot food is of great quality with appropriate availability for the time of day.
    Well Loved Shop: Cleanliness and Health & safety - To adhere to all aspects of kitchen ‘health & safety’ in accordance with the law and Pret standards.
    Well Loved Shop: Equipment Maintenance - To test, clean and maintain all hot food equipment according to Pret’s standards, and report any maintenance issues to a Manager.
    Growing Sales, Maximising Hot Food Sales - To ensure sufficient stocks of hot food ingredients, packaging and small equipment .Benefits
    *Exciting Career Opportunities*Competitive Wages*Training and Development pathway*Free Food and drink*Rewards & discounts.
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  • Barista - Pret a Manger  

    - Crumlin
    We’ve carved out a unique culture here at Carebrook (Pret Franchisee),... Read More
    We’ve carved out a unique culture here at Carebrook (Pret Franchisee), where joy prevails, whether in the way we interact with customers or with each other, and there’s a positive atmosphere and a real team spirit. We stick to five principles to make everything work: we stay hungry, we care deeply, we share joy, we grow together and we welcome everyone. Join us to see what it’s like to work in a place where you can truly grow and thrive.

    Pret A Manger - BaristaA Pret Barista works as part of a team in a Pret shop to ensure all Barista prepared drinks are served to the required Pret standard.The Barista role ensures excellent Barista prepared drinks quality, knowledge, understanding and amazing service with Pret “Buzz”. The Barista ensures efficient back counter operation, cleanliness, maintenance and team training. The role guarantees that customers always receive the drink they expect.The Barista is an integral part of the shop team and will be expected to carry out Team Member Star duties as appropriate to business needs. Right Pret People: Barista Prepared Drink Training
    Amazing Service: Creating Pret Buzz - To positively engage with customers and the team about Pret’s Coffee Story and Coffee Menu to ensure Pret Buzz.
    Delicious Food & Drink: Excellent Barista Prepared Drinks quality & knowledge
    Well Loved Shop: Barista prepared drink counter operation, cleanliness & maintenanceTo maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards.
    Shop Profitability: Barista Prepared Drinks waste control
    Growing Sales: Maximising Barista Prepared Drinks Sales
    Benefits
    *Exciting Career Opportunities*Competitive Wages*Training and Development pathway*Free Food and drink*Rewards & discounts.


    Read Less
  • Team Leader - Kitchen - Pret a Manger  

    - Belfast
    We’ve carved out a unique culture here at Carebrook (Pret Franchisee),... Read More
    We’ve carved out a unique culture here at Carebrook (Pret Franchisee), where joy prevails, whether in the way we interact with customers or with each other, and there’s a positive atmosphere and a real team spirit. We stick to five principles to make everything work: we stay hungry, we care deeply, we share joy, we grow together and we welcome everyone. Join us to see what it’s like to work in a place where you can truly grow and thrive.

    Pret A Manger - Team Leader - Kitchen THE RIGHT PRET PEOPLE Support and coach the team to ensure they reach their potential in both the shop and kitchen Support the training pathways to ensure training happens on time Lead by example and be hands-on when required Assign duties amongst team members to match individual productivity rates, skill sets and current responsibilities Coach the team for good performance by offering good regular feedback and praises AMAZING SERVICE Lead the Speed of Service principles To ensure the team consistently follows the 6 Key Pointsof Service Follow the MBWA principles Empower the team to deliver engaging Joy of Pret activities Role model the 3Bs and empower the team to Be Kind, Be Honest, Be Generous Ensure the Coffee Calling System is followed efficiently To ensure all Marketplace orders are prepared promptly and accurately DELICIOUS FOOD AND DRINK To ensure the team consistently delivers delicious food by following the 6 Key Points of Production To ensure the 11-Step Production Process is always followed to guarantee our customer safety and that each product is accurately made and labelled To always follow the Production Principles putting customers’ needs first and never compromising on quality or freshness Ensure How to Cards are used and followed consistently to deliver Pret standards Ensure Line Checks are carried out successfully and any improvement needs actioned To ensure no Made to Sell (MTS) rejects are on display in our Langars To continually develop the team’s knowledge about the quality of our food and coffee To ensure our Barista Prepared Drinks are made by trained employees consistently, and to the highest standard WELL-LOVED SHOP To make sure Food Safety and Health & Safety Standards are consistently followed to maintain the safety of the team and customers To ensure that all safety checks are correctly monitored and recorded To take corrective action immediately on issues that affect customers, the team or sales To ensure the shop is clean, safe and the equipment is always well maintained To follow the Managing by Walking Around (MBWA)principles, proactively monitoring Pret Standards and seeing the shop through the customers’ eyes To demonstrate due diligence and report and escalate any quality issues SHOP PROFITABILITY To maximise sales, labour efficiency and profit through the support of the Big 4 (Forecasting, Rota, Ordering& Production) Carry out ordering accurately and in line with the business needs Lead, monitor and follow up on Mystery Shopper requirements To ensure good stock control by following the 7 Steps of Unaccounted To ensure Pret’s Financial Standards are always followed to minimise risks and ensure team safety To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales GROWING SALES To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales Support the execution of successful food launches Encourage clear and engaging communication between the kitchen and FOH to ensure business needs are met To support Marketplace opportunities
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  • General Manager - Pret a Manger  

    - Belfast
    We’ve carved out a unique culture here at Carebrook (Pret Franchisee),... Read More
    We’ve carved out a unique culture here at Carebrook (Pret Franchisee), where joy prevails, whether in the way we interact with customers or with each other, and there’s a positive atmosphere and a real team spirit. We stick to five principles to make everything work: we stay hungry, we care deeply, we share joy, we grow together and we welcome everyone. Join us to see what it’s like to work in a place where you can truly grow and thrive.

    Pret A Manger - General ManagerDRIVE MY SUCCESSIONThe right Pret people To own Team Member recruitment and successful onboarding to ensure it meets business needs To build a robust Family Tree through strategic succession planning ensuring Plan Bs are in place for each role To drive Team Happiness by role modelling Pret’s Values and Behaviours and by bringing Joy of Pret and fun to my team and customers To embrace the Thoughtful Leadership Principles (Being Kind, Honest and Generous) To ensure in-shop training, legal compliance training and graduations are carried out following the agreed standards and guidelines and at the right time. This includes completing journals and reviews accordingly To minimise Turnover by following the Turnover Principles To regularly complete 1:1s to review the team’s performance using Pret Behaviours, KPIs and SMART targets To ensure the team’s wellbeing by promoting and nurturing a healthy work-life balance Set meaningful actions from Pret’s Big Conversation and follow up DRIVE MY BUSINESSAmazing service To ensure the team consistently delivers Amazing Customer Service by following the 6 Key Points of Service To ensure the Speed of Service Principles are embedded in the shop and as a result we provide fast, friendly and efficient service consistently To ensure the Coffee Calling System is effective, creates buzz and delivers the right drink to the right customer To ensure centrally driven JOP events are well planned, executed and appropriately supported To encourage customer loyalty by empowering the team to use Joy of Pret initiatives To strive to achieve a perfect Mystery Shoper score every week by putting customers first and by coaching the team to see the shop through customers’ eyes Delicious food and drink To ensure the team consistently delivers delicious food by following the 6 Key Points of Production To ensure the 11-Step Production Process is always followed to guarantee customer safety and that each product is accurately made and labelled To ensure the management team understands and follows the Production Principles putting customers’ needs first and never compromising on quality or freshness To ensure the shop food range matches customer demand To continually develop the team’s knowledge about the quality of our food and coffee To ensure our Barista Prepared Drinks are made by trained employees consistently, and to the highest standard To ensure no Made to Sell (MTS) rejects are on display in our Langars Well-loved shop To make sure Food Safety and Health & Safety Standards are consistently followed to maintain the safety of the team and customers To ensure the shop is clean, safe and the equipment well maintained at all times To take corrective action immediately on issues that affect customers, the team or sales To ensure the management team follow the Managing By Walking Around (MBWA) principles, proactively monitoring Pret Standards and seeing the shop through customers’ eyes To ensure corrective training and coaching takes place to address any issues identified Shop profitability To drive sales and profit through the Big 4 (Forecasting, Rota, Ordering & Production)«To accurately forecast for peak trading periods, events and seasonal changes throughout the year To maximise labour efficiency through Bizimply considering my customers, team and business needs and ensuring that rotas are displayed at least 2 weeks in advance To continuously analyse and review shop results, proactively reacting to any challenges or obstacles and creating a clear action plan to improve the business profitability To analyse stock take results, taking control of any issues by following the 7 Steps of Unaccounted To have full Profit & Loss accountability and to monitor operating costs so they are in line with the operational budget To ensure Pret’s Financial Standards are followed at all times to minimise risk and ensure the safety of my team Growing sales To effectively benchmark against other high-performing shops to identify opportunities To review Coffee Manning, Till Manning, Hot Food plan or any other relevant report to maximise opportunities to increase sales on each day part To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales To maximise and promote Marketplace opportunities DRIVE AND EMBED CHANGE To be the Ambassador of Change; effectively communicating with the team through daily team briefs, staff meetings, effective and planned 1:1s. This includes attendance at cascades and area meetings Positively promote Pret, protecting our business integrity and escalating any causes of concern relating to this to Group / Ops Manager or press team as required To actively follow up with the team with any new standard or initiative to ensure this is successfully implemented and embedded in the shop To listen to and give constructive feedback and seek ideas from the team to encourage two-way communication in the shop To build a network with other GMs to share best practice and keep abreast of competitors’ initiatives To ensure my team is well informed of business changes and focus through regular staff meetings To ensure my Key Roles attend Key Role meetings and actions are effectively followed through   Read Less
  • General Manager - Pret a Manger  

    - Crumlin
    We’ve carved out a unique culture here at Carebrook (Pret Franchisee),... Read More
    We’ve carved out a unique culture here at Carebrook (Pret Franchisee), where joy prevails, whether in the way we interact with customers or with each other, and there’s a positive atmosphere and a real team spirit. We stick to five principles to make everything work: we stay hungry, we care deeply, we share joy, we grow together and we welcome everyone. Join us to see what it’s like to work in a place where you can truly grow and thrive.

    Pret A Manger - General ManagerDRIVE MY SUCCESSIONThe right Pret people To own Team Member recruitment and successful onboarding to ensure it meets business needs To build a robust Family Tree through strategic succession planning ensuring Plan Bs are in place for each role To drive Team Happiness by role modelling Pret’s Values and Behaviours and by bringing Joy of Pret and fun to my team and customers To embrace the Thoughtful Leadership Principles (Being Kind, Honest and Generous) To ensure in-shop training, legal compliance training and graduations are carried out following the agreed standards and guidelines and at the right time. This includes completing journals and reviews accordingly To minimise Turnover by following the Turnover Principles To regularly complete 1:1s to review the team’s performance using Pret Behaviours, KPIs and SMART targets To ensure the team’s wellbeing by promoting and nurturing a healthy work-life balance Set meaningful actions from Pret’s Big Conversation and follow up DRIVE MY BUSINESSAmazing service To ensure the team consistently delivers Amazing Customer Service by following the 6 Key Points of Service To ensure the Speed of Service Principles are embedded in the shop and as a result we provide fast, friendly and efficient service consistently To ensure the Coffee Calling System is effective, creates buzz and delivers the right drink to the right customer To ensure centrally driven JOP events are well planned, executed and appropriately supported To encourage customer loyalty by empowering the team to use Joy of Pret initiatives To strive to achieve a perfect Mystery Shoper score every week by putting customers first and by coaching the team to see the shop through customers’ eyes Delicious food and drink To ensure the team consistently delivers delicious food by following the 6 Key Points of Production To ensure the 11-Step Production Process is always followed to guarantee customer safety and that each product is accurately made and labelled To ensure the management team understands and follows the Production Principles putting customers’ needs first and never compromising on quality or freshness To ensure the shop food range matches customer demand To continually develop the team’s knowledge about the quality of our food and coffee To ensure our Barista Prepared Drinks are made by trained employees consistently, and to the highest standard To ensure no Made to Sell (MTS) rejects are on display in our Langars Well-loved shop To make sure Food Safety and Health & Safety Standards are consistently followed to maintain the safety of the team and customers To ensure the shop is clean, safe and the equipment well maintained at all times To take corrective action immediately on issues that affect customers, the team or sales To ensure the management team follow the Managing By Walking Around (MBWA) principles, proactively monitoring Pret Standards and seeing the shop through customers’ eyes To ensure corrective training and coaching takes place to address any issues identified Shop profitability To drive sales and profit through the Big 4 (Forecasting, Rota, Ordering & Production)«To accurately forecast for peak trading periods, events and seasonal changes throughout the year To maximise labour efficiency through Bizimply considering my customers, team and business needs and ensuring that rotas are displayed at least 2 weeks in advance To continuously analyse and review shop results, proactively reacting to any challenges or obstacles and creating a clear action plan to improve the business profitability To analyse stock take results, taking control of any issues by following the 7 Steps of Unaccounted To have full Profit & Loss accountability and to monitor operating costs so they are in line with the operational budget To ensure Pret’s Financial Standards are followed at all times to minimise risk and ensure the safety of my team Growing sales To effectively benchmark against other high-performing shops to identify opportunities To review Coffee Manning, Till Manning, Hot Food plan or any other relevant report to maximise opportunities to increase sales on each day part To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales To maximise and promote Marketplace opportunities DRIVE AND EMBED CHANGE To be the Ambassador of Change; effectively communicating with the team through daily team briefs, staff meetings, effective and planned 1:1s. This includes attendance at cascades and area meetings Positively promote Pret, protecting our business integrity and escalating any causes of concern relating to this to Group / Ops Manager or press team as required To actively follow up with the team with any new standard or initiative to ensure this is successfully implemented and embedded in the shop To listen to and give constructive feedback and seek ideas from the team to encourage two-way communication in the shop To build a network with other GMs to share best practice and keep abreast of competitors’ initiatives To ensure my team is well informed of business changes and focus through regular staff meetings To ensure my Key Roles attend Key Role meetings and actions are effectively followed through   Read Less

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