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  • Senior Nurse  

    - Lichfield
    Are you a compassionate and capable nursing professional ready to make... Read More
    Are you a compassionate and capable nursing professional ready to make a meaningful impact? We're looking for a Senior Nurse to oversee the Medical Wing, where candidates for Regular and Reserve Officer and Soldier roles undergo essential evaluations before beginning their Basic Training journey.

    In this pivotal role, you'll create a calm, professional, and supportive environment for medical assessments, ensuring every candidate receives a high-quality experience. You'll work both independently and collaboratively as part of a dedicated team, helping to shape the future of HM Forces.

    If you're confident working with clinical precision and thrive in a role that blends leadership with hands-on care, we'd love to hear from you.

    Job title:
    Senior Nurse

    Job Description:

    This role is based on-site at our Assessment Centre in Lichfield.

    As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.

    What you'll be doing
    lead the charge in coordinating clinicians and health technicians to ensure the smooth and efficient running of the Medical Wingdeliver hands-on care by conducting a range of medical screening tests including ECGs, spirometry, audiometry, and moresupport every candidate's journey by clearly explaining their results and outlining next steps before they leave the medical centrekeep operations running smoothly by managing medical supplies, procurement, and stock accountabilitybuild trusted relationships through effective liaison with internal and external stakeholdersstay sharp behind the scenes by handling essential admin tasks and using IT systems confidently to maintain accurate records What we're looking for

    Essential Skills
    registered Nurse with a valid NMC qualificationconfident IT user, comfortable navigating digital systems and toolsstrong people management and communication skills, with experience working across diverse teams and collaborative environmentsknowledgeable in medical equipment and consumables used in clinical testing environments
    Desirable Skills
    previous experience in health screening is desirable; however, training will be provided for all clinical tests and procedures About Capita & RPP

    Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences.

    At Capita RPP, we're transforming the British Army's recruitment service. Our team are constantly improving the entire recruitment and selection process for both the Regular Army and the Reserves. Our mission is to make joining the Army a less daunting and more transparent experience. Join us and discover better ways to inspire people to become part of the Army.

    Please visit the below link for further information.

    Recruitment Partnership Project | Capita

    What's in it for you?
    A competitive basic salary of £42,00023 days' holiday (rising to 27) with the opportunity to buy extra leaveThe opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choiceAuto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty moreVoluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technologyAccess to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform Unlock Your Potential with Capita

    At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career.

    Join us and discover a career with purpose. #CareersWithPurpose

    🤝 Customer first, always🧑‍💻 Fearless innovation Achieve together💙 Everyone is valued

    What we hope you'll do next:

    Choose 'Apply now' to fill out our short application, so that we can find out more about you.

    Equal Opportunities

    At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you to discuss.

    For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

    If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com

    Location:
    Lichfield
    ,
    United Kingdom

    Time Type:
    Full time

    Contract Type:
    Permanent Read Less
  • Service Delivery Analyst  

    - Upavon
    Are you passionate about solving problems and making technology work f... Read More
    Are you passionate about solving problems and making technology work for people? As a Service Delivery Analyst, you'll be the go-to expert for RPP staff, providing essential first-line IT support that keeps our operations running smoothly. From troubleshooting equipment and applications to managing user accounts and campus devices, your work will directly empower colleagues across the organisation. You'll also play a key role in maintaining permissions and SharePoint sites.

    Job title:
    Service Delivery Analyst

    Job Description:

    This position is hybrid, working from our office in Upavon 1-2 times a week. There may be the very rare occasion where travel is required to our sites across the UK to support the installation of IT equipment, adding a touch of variety to your working week.

    As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.

    What you'll be doing
    serve as the first point of contact for ICT-related queries, delivering first-line diagnosis and resolutionlog incidents and service requests received via telephone, email, chat, and customer portalsprovide remote technical support, including hardware setup, software installation and upgrades, and basic troubleshootingdiagnose and resolve Windows-related issues, offering step-by-step guidance when remote access isn't availableescalate unresolved issues to second-line support teams, ensuring resolution within agreed service levelsmaintain high standards of customer service by keeping users informed of ticket progress and outcomes, and creating clear technical documentation and user guides What we're looking for

    Essential
    strong verbal and written communication skillsbasic knowledge of Windows and the MS Office suiteability to work independently and collaboratively, with a proactive approach to problem-solvingaptitude for IT and willingness to learn in a service desk environmenteligibility for Security ClearanceDesirable
    experience with remote desktop support and awareness of the ITIL frameworkunderstanding of SharePoint functionality and its practical applicationsawareness of military recruitment processes and operational constraints About Capita

    Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences

    About Recruiting Partnering Project (RPP):

    At Capita Recruiting Partnering Project, we're transforming the British Army's recruitment service. Our team are constantly improving the entire recruitment and selection process for both the Regular Army and the Reserves. Our mission is to make joining the Army a less daunting and more transparent experience. Join us and discover better ways to inspire people to become part of the Army.

    Please visit the below link for further information.

    Recruitment Partnership Project | Capita

    What's in it for you?
    A basic salary of £24,043.5023 days' holiday (rising to 27) with the opportunity to buy extra leaveThe opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choiceAuto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty moreVoluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technologyAccess to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform Unlock Your Potential with Capita

    At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career.

    Join us and discover a career with purpose. #CareersWithPurpose

    🤝 Customer first, always🧑‍💻 Fearless innovation Achieve together💙 Everyone is valued

    What we hope you'll do next:

    Choose 'Apply now' to fill out our short application, so that we can find out more about you.

    Equal Opportunities

    At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you to discuss.

    For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

    If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com

    Location:
    Upavon
    ,
    United Kingdom

    Time Type:
    Full time

    Contract Type:
    Permanent Read Less
  • Training Delivery Instructor - Ships Hull Structure Engineering  

    - Gosport
    Help get better trained personnel to the front line faster - This is a... Read More
    Help get better trained personnel to the front line faster - This is an outstanding opportunity for an experienced professional to make a lasting impact by mentoring the next generation of Royal Navy engineers-leveraging your career expertise without the need for prior teaching experience!

    Project Selborne is a Transformational Training programme with a strategic goal of modernising Royal Navy training to deliver "better trained sailors to the front line faster".

    Your role will be to provide support to the delivery of training across Hull Structures skills area.

    This role is offered on a term time basis working 45 weeks per year, with non-working weeks taken 2 weeks at Christmas and Easter and 3 weeks in August. The salary will therefore be pro rata'd and calculated to include contractual annual leave entitlement and bank holidays.

    Due to the nature of this role, you must be eligible for UK Security Clearance at SC level.

    Job title:
    Training Delivery Instructor - Ship's Hull Structure Engineering

    Job Description:

    What you'll be doing
    Ensuring outstanding relationships with the customer and within Ship's Hull Structure training area.Delivering theory based training in Marine structure (ships & submarines)To assist in maintaining and updating training documentation and assess student course work to provide feedback on performanceUtilise best practice across the establishment to inform and direct quality and improvement activities across RN training. What we're looking for

    Essential Skills/Experience/Qualifications
    Level 3 qualified in a Marine DisciplineBe proficient in the use of IT (hardware/software) within the workplaceUnderstanding of ships/submarines structures and applicationsExperience in the marine industry and knowledge of its principles.Desirable Skills/Experience/Qualifications
    Previous instructional experience in a military or civilian engineering environmentLevel 4 Teaching Qualification / DTC Defence Trainer Course or equivalent.About Selborne

    Selborne is a wide scale, 12 year transformation of Royal Navy Training. The contract worth GBP 1 billion was awarded in December 2020 to a consortium led by Capita to deliver and modernise training for the RN. The consortia of partners known as Team Fisher includes Raytheon UK, Fujitsu and University of Lincoln together with 14 other UK-based suppliers.

    Our 'one team' philosophy is about collaboration and openness, key to the success of this programme. We are looking for people with the talent and experience who can help shape better outcomes for our customers. We are using our expertise in digital transformation to review service design, modernise courses and deploy cutting edge technology to enhance courses including synthetic training (simulator) systems and data analytics. This programme is a shared endeavour working alongside the Royal Navy's Training Management Group (TMG) as a single integrated team. Together, we will address challenges and collectively improve outcomes for sailors and marines at scale across the naval enterprise - something we are proud to be part of over the coming years.

    For further information please visit: Royal Navy education & training Selborne | Careers at Capita

    What's in it for you?
    Competitive salary depending on skills and experienceOpportunity to buy extra leaveThe opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choiceAuto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty moreVoluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technologyAccess to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platformOnsite, secure parkingCatering facilities, Gym and shops onsiteRewarding role making a real difference to those joining and progressing within the Royal NavyAbility to gain further qualificationsUnlock Your Potential with Capita

    At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career.

    Join us and discover a career with purpose. #CareersWithPurpose

    🤝 Customer first, always🧑‍💻 Fearless innovation Achieve together💙 Everyone is valued

    What we hope you'll do next:

    Choose 'Apply now' to fill out our short application, so that we can find out more about you.

    Equal Opportunities

    At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you to discuss.

    For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

    If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com

    Location:
    Gosport
    ,
    United Kingdom

    Time Type:
    Full time

    Contract Type:
    Permanent Read Less
  • Service Desk Analyst  

    - Glasgow
    We have an exciting opportunity for a Service Desk Analyst to support... Read More
    We have an exciting opportunity for a Service Desk Analyst to support our existing Service Desk / Network Operations Centre.

    Job title:
    Service Desk Analyst

    Job Description:

    The Capita SPEN Network Operations Centre (NOC) is looking for an experienced Service Desk Analyst to supplement our support team.

    As a service desk analyst, you are the primary point of contact for our customers, handling incoming calls, emails and incident management via our ITMS tool. Responding to all our customer needs, making sure all withing our contractual SLAs.

    The successful candidate will be a responsible for efficiently and effectively resolving networking incidents and problems, maintaining client satisfaction whilst complying with Capita Network Services policies, procedures, and best practices. You will be working alongside both Network Engineering and Service Delivery Teams to deliver best in class service across a critical client base.

    This role is based in Kirkintilloch, Scotland. You will be required to core hours Monday - Friday

    This role requires a someone with strong communication and organisational skills, with an ability to quickly build rapport with key stakeholders and external customers. The successful candidate will be someone with demonstratable experience of supporting critical services, ideally within a technical environment.

    Responsibilities
    Be the first point of contact for our customers when they log an Incident via our ITMS tool, telephone or email whilst working within strict SLAsUtilising structured questions, capture all relevant customer information to enable swift prioritisation and resolution of incidentsLog incoming Incidents within our ITMS systemLiaise with 24/7 Shift Leads and Senior Engineers to ensure incident tickets are assigned to an appropriate resourceActively monitor Incidents to ensure they remain up to date and are progressing to meet strict SLAsEnsure customers are kept informed of the progress of IncidentsAct as point of escalation/support for team members to resolve any process or system issuesExperience
    3+ years working in a Service Desk, preferably within a technical environmentExcellent communication skills both written and verbalExperience working in an ITIL environment and adhering to strict SLA'sNetworking or Telecoms knowledge a distinct advantageAbout us: Capita Public Service - LPS

    Our world class Local Government Services team supports local councils to improve outcomes and focus on what matters in their communities. Managing tax and other revenue collection, benefits payments, building control support, IT networks, accounting and much more - we make it easier for council teams to concentrate on front line services.

    Utilizing your Revenues knowledge, you will champion learning and development within our back offices, ensuring all aspects of employee development from new starter and upskill training through to ongoing support development.

    What's in it for you?
    A competitive basic salary23 days' holiday (rising to 27) with the opportunity to buy extra leaveThe opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choiceAuto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty moreVoluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technologyAccess to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platformUnlock Your Potential with Capita

    At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering endless opportunities to expand your skills, explore new paths, and advance your career.

    Join us and discover a career with purpose. #CareersWithPurpose

    🤝 Customer first, always🧑‍💻 Fearless innovation Achieve together💙 Everyone is valued

    What we hope you'll do next:

    Choose 'Apply now' to fill out our short application, so that we can find out more about you.

    Equal Opportunities

    At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you to discuss.

    For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

    If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com

    Location:
    Kirkintilloch
    ,
    United Kingdom

    Time Type:
    Full time

    Contract Type:
    Permanent Read Less
  • Pensions Administrator  

    - London
    We've been looking after people's pensions for over 50 years, across p... Read More
    We've been looking after people's pensions for over 50 years, across pension schemes of all shapes and sizes. Our broad range of services means we're perfectly positioned to support our clients. There has never been a better time to join Capita Pensions Solutions, as we're experiencing a period of growth and have big plans for 2025 and beyond!

    We're on the lookout for several experienced Pensions Administrators to join our dynamic team. You'll have the chance to work with a variety of clients. Are you experienced and passionate about pensions administration and thrive on tasks that require meticulous attention to detail? If so, we have the perfect opportunity for you!

    Capita offers an exciting opportunity for experienced pensions administrators, with a competitive salary, ample opportunities for career progression, support, and training. We prioritise the wellbeing of our staff and promote a healthy work-life balance. While most of our colleagues enjoy the flexibility of working from home, there is also the option to work in the office on a hybrid basis, with pensions team locations in Darlington and Sheffield.

    Job title:
    Pensions Administrator

    Job Description:

    What you'll be doing:
    Working towards overall goals of the team in achieving excellent customer service in line with procedural and Service Level requirements, processing Change of Address, Name, Gone Aways, Outstanding premium letters and providing Valuation, Quotation and Projections, General Policy Details, General Policy Amendments / Corrections, Wakeup Packs / Ad-hoc Packs, Record Mismatch / Suspense Corrections and dealing with Multiple Exception reports.Being available to answer member queries within the agreed SLA targets across multiple communication channels.Adhering to Quality Management Systems and complying with regulations and policies from Capita and relevant regulatory bodies.Taking ownership of personal and performance development, undertaking all relevant training courses, including mandatory e-learning, to improve and retain pensions and internal systems knowledge and capability.Identifying and reporting risks, complaints, and breaches immediately / within deadlines, to line management and/or the Operational Risk & Compliance department. What we're looking for (ALL ESSENTIAL):
    Pension administration experience with knowledge and experience of DB pension schemes (must be evident on CV).Experience with pension authorisations (must be evident on CV).Excellent numeracy and data inputting skills. Accuracy, attention to detail and quality management 'get it right first time'.Strong communication skills, including written communication skills in a variety of communication channels.Ability to work under pressure and to tight deadlines.Telephone and computer literate. Strong team working ethic and ability to coach and guide other employees This role requires enhanced security clearance, the details of which are contained in the following link. One of the main factors is a minimum 5 years UK residency - please only apply if you have this.

    https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/sc-guidance-pack-for-applicants

    About Capita Pensions Solutions

    Capita Pension Solutions is one of the UK's leading pension firms. We provide an unrivalled breath of services to over 600 schemes covering over 6 million members. Our team use their experience, insight, expertise, and latest technology to deliver personalised end to end solutions to meet all of their clients' pension needs. Our services include pensions administration, data & remediation solutions, software, actuarial, investment, scheme management, and member communications.

    What's in it for you:
    23 days' holiday (rising to 27) with the opportunity to buy extra leave.company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next:

    Choose 'Apply now' to fill out our short application, so that we can find out more about you.

    We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com or call +44 7784 237318 and we'll get back to you.For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

    As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds

    Location:
    London
    ,
    United Kingdom

    Time Type:
    Full time

    Contract Type:
    Permanent Read Less
  • Training Delivery Instructor - Pipefitter Engineering  

    - Gosport
    Help get better trained personnel to the front line faster - This is a... Read More
    Help get better trained personnel to the front line faster - This is an outstanding opportunity for an experienced professional to make a lasting impact by mentoring the next generation of Royal Navy engineers-leveraging your career expertise without the need for prior teaching experience!

    Project Selborne is a Transformational Training programme with a strategic goal of modernising Royal Navy training to deliver "better trained sailors to the front line faster".

    Your role will be to provide support to the delivery of training across Coppersmith/Pipefitter skills area within Skill of Hand Training group.
    This role is offered on a term time basis working 45 weeks per year, with non-working weeks taken 2 weeks at Christmas and Easter and 3 weeks in August. The salary will therefore be pro rata'd and calculated to include contractual annual leave entitlement and bank holidays.

    Due to the nature of this role, you must be eligible for UK Security Clearance at SC level.

    Job title:
    Training Delivery Instructor - Pipefitter Engineering

    Job Description:

    What you'll be doing

    Provide training on how to fit pipework on ships from a drawing (Fit from design)Teaching Brazing techniquesMaintain strong working relationships with customers and colleagues within the Marine Engineering Electrical training area.Support trainee development through assessment, feedback, and personalised learning approaches.Maintain and update training materials, and contribute to modernising and improving training delivery.Ensure compliance with KPIs, SLAs, and safety standards, while maintaining a CPD portfolio. What we're looking for

    Essential Skills/Experience/Qualifications
    Minimum Level 3 Technical Certificate in an Engineering disciplineBe proficient in the use of IT (hardware/software) within the workplaceCompetent practical Coppersmith/Pipefitter hand skillsProven experience in workshop/industry principlesDesirable Skills/Experience/Qualifications
    Level 4 Teaching Qualification / DCTS Defence Train The Trainer Course or equivalent (successful completion)Previous instructional experience in a military or civilian engineering environmentAbout Selborne

    Selborne is a wide scale, 12 year transformation of Royal Navy Training. The contract worth GBP 1 billion was awarded in December 2020 to a consortium led by Capita to deliver and modernise training for the RN. The consortia of partners known as Team Fisher includes Raytheon UK, Fujitsu and University of Lincoln together with 14 other UK-based suppliers.

    Our 'one team' philosophy is about collaboration and openness, key to the success of this programme. We are looking for people with the talent and experience who can help shape better outcomes for our customers. We are using our expertise in digital transformation to review service design, modernise courses and deploy cutting edge technology to enhance courses including synthetic training (simulator) systems and data analytics. This programme is a shared endeavour working alongside the Royal Navy's Training Management Group (TMG) as a single integrated team. Together, we will address challenges and collectively improve outcomes for sailors and marines at scale across the naval enterprise - something we are proud to be part of over the coming years.

    For further information please visit: Royal Navy education & training Selborne | Careers at Capita

    What's in it for you?
    Competitive salary depending on skills and experienceOpportunity to buy extra leaveThe opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choiceA discretionary annual bonus / car allowance or company car - if applicableAuto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty moreVoluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technologyAccess to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platformOnsite, secure parkingCatering facilities, Gym and shops onsiteRewarding role making a real difference to those joining and progressing within the Royal NavyAbility to gain further qualificationsUnlock Your Potential with Capita

    At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career.

    Join us and discover a career with purpose. #CareersWithPurpose

    🤝 Customer first, always🧑‍💻 Fearless innovation Achieve together💙 Everyone is valued

    What we hope you'll do next:

    Choose 'Apply now' to fill out our short application, so that we can find out more about you.

    Equal Opportunities

    At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you to discuss.

    For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

    If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com

    Location:
    Gosport - HMS Sultan
    ,
    United Kingdom

    Time Type:
    Full time

    Contract Type:
    Permanent Read Less
  • Training Delivery Instructor (Health & Safety Weapons Engineering)  

    - Fareham
    Project Selborne is a Transformational Training programme with a strat... Read More
    Project Selborne is a Transformational Training programme with a strategic goal of modernising Royal Navy training to deliver "better trained sailors to the front line faster".

    You will be responsible for instructing Royal Navy students in Trade Safety Principles, Procedures, and Practices, specifically delivering Trade Safety training during Phase 3 career courses across the four cadres of the Weapons Engineering (WE) department. Additionally, they provide general Health & Safety training and guidance to students undertaking Target Employment modules.

    This role is offered on a term time basis working 45 weeks per year, with non-working weeks taken 2 weeks at Christmas and Easter and 3 weeks in August. The salary will therefore be pro rata'd and calculated to include contractual annual leave entitlement and bank holidays.

    Due to the nature of this role, you must be eligible for UK Security Clearance at SC level.

    Job title:
    Training Delivery Instructor (Health & Safety Weapons Engineering)

    Job Description:

    What you'll be doing
    Instructing students the Royal Navy in Trade Safety Principles, Procedures and Practices within Weapons EngineeringEstablish and implement consistent and harmonised systems, processes, and approaches to training delivery within health & safety.Work collaboratively with Learning & Development, the Training Delivery staff to identify and support a personalised approach to learning and development - the learner journey - based on accurate assessments of the particular knowledge, skills and understanding that every trainee brings. What we're looking for

    Essential Skills/Experience/Qualifications
    Experience in Weapon Engineering Safety procedures and an understanding of Royal Navy Magazine Safety procedures.An understanding of Military Safety, Health & Environmental (SHE) organisation.NEBOSH Certificate (or equivalent).Desirable Skills/Experience/Qualifications
    Level 3 teaching certificate or equivalent (will be enrolled on internal training course if not held).Understanding RN, Engineering departmental workings, or equivalent experience.Understanding Weapon Engineering maintenance procedures.About Selborne

    Selborne is a wide scale, 12 year transformation of Royal Navy Training. The contract worth GBP 1 billion was awarded in December 2020 to a consortium led by Capita to deliver and modernise training for the RN. The consortia of partners known as Team Fisher includes Raytheon UK, Fujitsu and University of Lincoln together with 14 other UK-based suppliers.

    Our 'one team' philosophy is about collaboration and openness, key to the success of this programme. We are looking for people with the talent and experience who can help shape better outcomes for our customers. We are using our expertise in digital transformation to review service design, modernise courses and deploy cutting edge technology to enhance courses including synthetic training (simulator) systems and data analytics. This programme is a shared endeavour working alongside the Royal Navy's Training Management Group (TMG) as a single integrated team. Together, we will address challenges and collectively improve outcomes for sailors and marines at scale across the naval enterprise - something we are proud to be part of over the coming years.

    For further information please visit: Royal Navy education & training Selborne | Careers at Capita

    What's in it for you?
    A salary of up to £41,265 (based on the full time equivalent salary of £42,000) depending on skills and experienceOpportunity to buy extra leaveThe opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choiceA discretionary annual bonus / car allowance or company car - if applicableAuto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty moreVoluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technologyAccess to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platformOnsite, secure parkingCatering facilities, Gym and shops onsiteRewarding role making a real difference to those joining and progressing within the Royal NavyAbility to gain further qualificationsUnlock Your Potential with Capita

    At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career.

    Join us and discover a career with purpose. #CareersWithPurpose

    🤝 Customer first, always🧑‍💻 Fearless innovation Achieve together💙 Everyone is valued

    What we hope you'll do next:

    Choose 'Apply now' to fill out our short application, so that we can find out more about you.

    Equal Opportunities

    At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you to discuss.

    For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

    If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com

    Location:
    Fareham
    ,
    United Kingdom

    Time Type:
    Full time

    Contract Type:
    Permanent Read Less
  • Administrator  

    - Upavon
    Recruiting tomorrow's Army today. Be the best to support the best!We'r... Read More
    Recruiting tomorrow's Army today. Be the best to support the best!

    We're looking for an Administrator to support the medical screening process for Army candidates. You'll be part of a large, dedicated team ensuring smooth and efficient recruitment operations.

    Job title:
    Administrator

    Job Description:
    Full-time, permanent role (37.5 hours/week, Monday to Friday)Hybrid working: split between home and our Upavon, Wiltshire officeInitial training: first 4 weeks based on-site in Upavon, Monday to ThursdayInduction: you will also be required to attend an in-person, 1.5 day, induction at our offices in Bovington As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.

    What you'll be doing:
    Liaising with applicants, Army Careers Offices and Medical Experts answering queries and assisting candidates through the medical aspects of their applicationOrganising and storing paperwork, documents, and computer-based informationInteracting with third party providers where appropriate, such as candidates and GPs, as part of medical process fulfilmentReviewing letters, postal administration and scanningAnswering the phone and responding to queries What we're looking for:

    Essential Skills
    IT literate, competent using Microsoft Excel, Word and OutlookMust have previous administration experienceOrganised with the ability to prioritise tasksStrong attention to detailExcellent communication skills, both verbal and writtenA passion for Customer Service with the ability to go above and beyond and take ownership of any issues.Ability to work well under pressure
    Desirable Skills
    Familiarity with Army Careers, would be an advantage About Recruiting Partnering Project (RPP):

    At Capita Recruiting Partnering Project, we're transforming the British Army's recruitment service. Our team are constantly improving the entire recruitment and selection process for both the Regular Army and the Reserves. Our mission is to make joining the Army a less daunting and more transparent experience. Join us and discover better ways to inspire people to become part of the Army.

    Please visit the below link for further information;

    Recruitment Partnership Project | Capita

    What's in it for you?
    Offering a salary of £24,043.50 23 days' holiday (rising to 27), with the opportunity to buy extra leaveThe opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto enrolment to a pension , life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty moreVoluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technologyAccess to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platformJoining an existing, supportive team environmentExcellent training on offerWorking between home and our offices in Upavon, WiltshireUnlock Your Potential with Capita

    At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career.

    Join us and discover a career with purpose. #CareersWithPurpose

    🤝 Customer first, always🧑‍💻 Fearless innovation Achieve together💙 Everyone is valued

    What we hope you'll do next:

    Choose 'Apply now' to fill out our short application, so that we can find out more about you.

    Equal Opportunities

    At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you to discuss.

    For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

    If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com

    Location:
    Upavon
    ,
    United Kingdom

    Time Type:
    Full time

    Contract Type:
    Permanent Read Less
  • Collections Agent - no evenings/weekends!  

    - Hull
    We're looking for Collections Advisors to join our team on a 6 month f... Read More
    We're looking for Collections Advisors to join our team on a 6 month fixed term contract, working in partnership with a blue-chip financial services client. Based out of our bustling & vibrant Tulketh Mill Preston office, you will have access to FREE PARKING, local transport links, on-site canteen, restaurants & shops, plus a whole host more right on your doorstep?

    Sound like a bit of you? If so, READ ON....

    As a Collections Advisor, you will be engaging with our client's customers who may find themselves in financial difficulty and require information and guidance in order to meet their finance commitments. You will need to take ownership to understand the customers financial situation, providing options and solutions to always ensure fair outcomes.

    Experience in collections and/or a call centre within financial services environment is essential to be considered.

    Job title:
    Collections Agent - no evenings/weekends!

    Job Description:

    What you'll be doing:
    Understand the customers financial situation, providing options and solutions, ensure fair outcomes, including for our vulnerable customers.Build rapport, empathise, and have meaningful conversations with our customers to deliver excellent customer service.Handle customer telephone calls (both inbound and outbound) and interactions in an efficient, effective, and professional mannerResponding to customers emails and providing accurate financial calculationsEmbrace learning, coaching and development to continuously improve your skills and capability.Making a difference!What we're looking for:

    Experience in collections and/or a call centre within financial services environment is essential to be considered.
    Confident and comfortable speaking and asking questions on the telephone to gain a full understanding of our customers circumstances.Be able to make decisions considering the risk to the client and impact to the customer using guidance or advice where required.Show the correct empathy and understanding with our customers - there will be difficult conversations you need to take ownership ofNavigating around our systems and ensuring all details entered are accurate.Good literacy and numeracy skills. These will be required for email correspondence and calculating financesEnsuring all regulatory requirements are adhered to through training and compliance.A positive attitude towards change and a desire to grow to be the best you can be.What's in it for you?
    Salary of £24,043.50 (pro-rata)6 month fixed term contractWorld class training and endless career opportunities, supported by our market leading brandsMonday - Friday working between the hours of 8am - 6pm - no evenings/weekends22 days annual leave (pro-rata)A wide range of discounts on everything from retail, to health & wellbeing, travel and technologyAccess to Private Medical Insurance & Health Assessment plansPension schemes, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...the list goes on.........What will happen next:
    Choose apply now to fill out our short applicationYour application will be reviewed by our global recruitment team - please consider the minimum requirement to avoid disappointment!If selected you will be invited to attend a video interview with a member of the recruitment teamEqual opportunities

    We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we'll get back to you.

    Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work .

    For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

    Location:
    Preston
    ,
    United Kingdom

    Time Type:
    Full time

    Contract Type:
    Fixed Term (Fixed Term) Read Less
  • Test Manager - RNSTC  

    - Helensburgh
    Together with the Royal Navy, we're shaping the future of submarine tr... Read More
    Together with the Royal Navy, we're shaping the future of submarine training. From modernising courses and the learning environment, to delivering brand new equipment and teaching in a world class, new state-of-the-art building - our Faslane based team are playing their part to deliver "better trained submariners to the frontline, faster".

    Your role as Test Manager is to develop, manage and successfully deliver through to Authority approval the test methodology, evaluation, and acceptance across the full range of Royal Navy Submarine Training Centre (RNSTC) programme deliverables over the life cycle of the programme.

    This is a hybrid role, you will be required to be in the office at Faslane twice a week and have the ability to travel to Portsmouth/Plymouth on a monthly basis.

    Due to the nature of this role, you must be eligible for UK Security Clearance at SC level.

    Job title:
    Test Manager - RNSTC

    Job Description:

    What you'll be doing:
    Developing and implementing the RNSTC test strategy, framework, and supporting tools and processes.Ensure all testing activities meet defined standards and support strategic goals of the Authority and Team Fisher.Define and manage business and user acceptance testing across all phases.Collaborate with stakeholders to ensure effective input and ownership throughout the testing lifecycle.Oversee the full software testing lifecycle (STLC), including tooling, coverage, and effectiveness.Drive continuous and incremental test delivery aligned with quality standards and programme objectives.What we're looking for:

    Essential skills & experience:
    Previous experience of working with 3rd party suppliersProven experience of working on large complex projectsExposure to accessibility, resilience, compatibility, and security testing. Initiating and advising on analysis practices, including the effective use of exploratory test techniquesExperience working as Test Manager or Programme Test ManagerAbility to create and implement Test StrategiesAbility to lead, coach and mentorDesirable skills & experience:
    Test Qualifications (ISTQB or Equivalent)Agile Qualifications (SCRUM, KANBAN, SAFE etc)Specific knowledge of Royal Navy training systems and methodologySpecific knowledge of the current issues and challenges associated with UK Royal Navy Submarine Service trainingSpecific experience and understanding of the issues and challenges associated with the HMNB Clyde base locationKnowledge and / or background understanding of the Selborne Training RequirementCurrent SC clearanceAbout Selborne:

    Selborne is a £1 billion, 12-year contract which commenced operations on 1 April 2021. It is a strategic partnership between Team Fisher (a consortium of partners, led by Capita) and the Royal Navy, to transform 80% of shore-based training for sailors, submariners and marines.

    We're proud of our Team Fisher and Royal Navy strategic partnership. Working across 14 locations, we're operating under a 'Whole Force' approach, working openly and putting collaboration at the heart of everything we do. We have a mix of uniformed and non-uniformed colleagues who are collectively delivering together. Our combined training approach brings together the very best subject matter expertise. Together we bring depth, understand and real-life hands-on experience, alongside a wealth of industry and academic best practice to develop and implement the latest learning techniques, modernisation and quality improvements.

    What's in it for you?
    Offering a salary of up to £65,00023 days' holiday (rising to 27) with the opportunity to buy extra leaveThe opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choiceCompany matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty moreVoluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technologyAccess to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platformAccess to onsite facilities such gym, swimming pool and ski slopeOnsite childcareOnsite, secure parking at both sitesCatering facilities and shops accessibleWorking on a high profile projectFlexible working with paid travel to south of EnglandUnlock Your Potential with Capita

    At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career.

    Join us and discover a career with purpose. #CareersWithPurpose

    🤝 Customer first, always🧑‍💻 Fearless innovation Achieve together💙 Everyone is valued

    What we hope you'll do next:

    Choose 'Apply now' to fill out our short application, so that we can find out more about you.

    Equal Opportunities

    At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you to discuss.

    For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

    If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com

    Location:
    Helensburgh
    ,
    United Kingdom

    Time Type:
    Full time

    Contract Type:
    Fixed Term (Fixed Term) Read Less

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