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Cancer Research UK
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  • Assistant Shop Manager (Glasgow, Byres Road)  

    - Glasgow
    At Cancer Research UK, we exist to beat cancer .​​​We are professional... Read More
    At Cancer Research UK, we exist to beat cancer .​​​We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.​We’relooking for a motivatedassistantshopmanager to join Cancer Research UK’s trading team.You’llbe acting as an ambassador for Cancer Research UK,supporting the shop managerand your team to maximise income through people,resourcesand stock. You’llalso be surrounded by people who are as dedicated to beating cancer as you are.What will I be doing?Supporting theshop manager to guide, inspireand engageadiverseteam of paid staff and volunteers. Support thecommercial running ofthestoreincluding display and merchandising, stock management,maintainingshop standards, store layout,salesand income.Leading by example and providing excellent customer and supporter service. Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing. Creating relationships with your local community and Cancer Research UK colleagues. Supporting the shop manager in the organisationanddelivery ofcreative fundraising events for your store to achieve fundraising targets. Maintaining compliance with health and safety, safeguarding, security,administrationand HR policies.Deputising for the shop manager in their absence. There will be a varied amount of manual handling and physical activityrequiredwithin the day-to-day duties of the role.Whatare you looking for?Aworking knowledge ofwhat makesgreatcustomer service.Experience ofworking in a lively and vibrant environment.Adaptability in changing situations, including being able to work effectively independently.Commercial awareness. The ability to createrelationships and communicate well. Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, wedon’tforget that you have a life outside of work too. [Download the full role profile]What will I gain?We make sure you are supported by a generoussalary andbenefits package, a wide range of career and personal development opportunities and high-quality tools,policiesand processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.Our retail teams also have access to confidential wellbeing support from the Retail Trust.For the full job description and more information about working with us please contactHow do I apply?Weoperatean anonymised shortlisting processin our commitment to equality,diversityand inclusion. CVs arerequiredfor all applications; but wewon’tbe able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess youquickly,fairlyand objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check. Read Less
  • Relationship Executive (South)  

    At Cancer Research UK, we exist to beat cancer .We’re looking for an i... Read More
    At Cancer Research UK, we exist to beat cancer .We’re looking for an inspiring Relationship Executive to work within the regional team to manage individual, group and corporate supporter relationships.This role will provide an exceptional level of service, predominantly over the phone and by mail and email, to help maximise in year and lifetime value, and transition relevant supporters to Relationship or Legacy Managers to extend their journey.What will I be doing?Manage initial and ongoing contact for low, mid value and light touch relationships including and not limited to; individuals, fundraising groups, legators, corporate organisations, and new legacy enquirers follow up and acquisitionProvide excellent customer service to support fundraisers via phone, mail and e-mail, enhancing their fundraising experience and driving increased income and lifetime valueProvide timely contact to supporters at various stages of their fundraising journey, providing reward, recognition, and fundraising materials as required to increase long term loyalty and increase propensity to leave a gift in their WillSupport the development of a robust prospect pipeline of opportunities, identifying and cultivating leads with a strong focus on lifetime value to CRUK, re-engaging lapsed supporters and generating potential leads in collaboration with the Acquisition teamIdentify supporters with high value potential or specific stewardship requirements across income streams and pass relationships to the Relationship Manager to maximise income and build long term relationships, including legacy journeysResponsible for achieving agreed income target and support regional budgets by reporting on and setting monthly targetsWork with wider divisional team and drive supporter recruitment and re-engagementEnsure supporter records are entered and maintained on systems and associated pipelines Ensure you are compliant with Fundraising Regulator and Charity Commission regulations, up to date with CRUK policies and procedures, and operating in line with Institute of Fundraising best practiceWhat are we looking for?Experience of providing excellent customer serviceStrong communication skills, in both verbal and written form with an ability to influence others using clear, candid communication - predominantly over the phoneGood listening skills to build effective and valuable relationships with supportersExcellent organisation and time management skillsAbility and confidence to solve straightforward problems with the direction, guidance and support of colleaguesBuild internal networks for collaboration and knowledge sharing across the region and department, with experience of working with colleagues to find new or better ways to do things and to make changes appropriatelyExcellent attention to detail and experience of entering and managing data in a database systemAbility to understand the fundraising or charity/voluntary sectorApplicants must be willing to work flexibly with the ability to travel for internal meetings across the division as necessary. Home office space with secure storage required.Our organisation values are designed to guide all that we do.Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaborativelyWe’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you.What will I gain?We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.You can explore our benefits by visiting our careers web page.How do I apply?We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively. Read Less
  • Retail Store Manager (Uckfield)  

    - Uckfield
    At Cancer Research UK, we exist to beat cancer .​​​We are professional... Read More
    At Cancer Research UK, we exist to beat cancer .​​​We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.​We’relooking for amotivatingstore manager to join Cancer Research UK’s trading team.You’llbeacting as an ambassador for Cancer Research UK,motivatingyour teamtomaximise on sales and fundraising targets.Your shop will bea place where your community gets to meet our people, understand our brand, and see some of thegreat thingswe do. You’llalso be surrounded by people who are as dedicated to beating cancer as you are.What will I be doing?Guiding,inspiringand engaging a team of paid staff and volunteers. This includes recruitment,retentionand development of a diverse shop team. Taking ownership and responsibilityforcommercial running of your storeincluding display and merchandising, stock management,maintainingshop standards,storelayout,salesand income.Leading by example and providing excellent customer and supporter service. Maximising profit through effective cost control and sales.Creating relationships with your local community and Cancer Research UK colleagues. Organising and running creative fundraising events for your storeto achieve fundraising targets. Maintaining compliance with health and safety, safeguarding, security,administrationand HR policies.There will be a varied amount of manual handling and physical activityrequiredwithin the day-to-day duties of the role.Whatare you looking for?Experience of managing and inspiring adiverse team of people.Comfort working within targets and motivating others to achieve those targets. The ability to multi-task in a lively environment. Working knowledge of what makes great customer service. Commercial awareness.Knowledge of high street fashion retail.Adaptability in changing situations, including being able to work effectively independently. An awareness of the price, value and worth of items.Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, wedon’tforget that you have a life outside of work too. [Download the full role profile]What will I gain?We make sure you are supported by a generoussalary andbenefits package, a wide range of career and personal development opportunities and high-quality tools,policiesand processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.Our retail teams also have access to confidential wellbeing support from the Retail Trust.How do I apply?Weoperatean anonymised shortlisting processin our commitment to equality,diversityand inclusion. CVs arerequiredfor all applications; but wewon’tbe able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess youquickly,fairlyand objectively. To support your training and development in this role, you will spend 4 weeks in a training shop, learning from a Training Shop Manager, this may be at a different location to the role you applied for.Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check. Read Less
  • Assistant Shop Manager (Penicuik)  

    - Penicuik
    At Cancer Research UK, we exist to beat cancer .​​​We are professional... Read More
    At Cancer Research UK, we exist to beat cancer .​​​We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.​We’re looking for a motivatedassistantshopmanager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK,supporting the shop managerand your team to maximise income through people, resources and stock. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.What will I be doing?Supporting theshop manager to guide, inspireand engageadiverseteam of paid staff and volunteers. Support thecommercial running ofthestoreincluding display and merchandising, stock management, maintaining shop standards, store layout, sales and income.Leading by example and providing excellent customer and supporter service. Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing. Creating relationships with your local community and Cancer Research UK colleagues. Supporting the shop manager in the organisationanddelivery ofcreative fundraising events for your store to achieve fundraising targets. Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.Deputising for the shop manager in their absence. There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.Whatare you looking for?Aworking knowledge ofwhat makesgreatcustomer service.Experience ofworking in a lively and vibrant environment.Adaptability in changing situations, including being able to work effectively independently.Commercial awareness. The ability to createrelationships and communicate well. Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too. [Download the full role profile]What will I gain?We make sure you are supported by a generoussalary andbenefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.Our retail teams also have access to confidential wellbeing support from the Retail Trust.For the full job description and more information about working with us please contactHow do I apply?We operate an anonymised shortlisting processin our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess youquickly,fairly and objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check. Read Less
  • Assistant Store Manager (Oakham)  

    - Oakham
    At Cancer Research UK, we exist to beat cancer .We are professionals w... Read More
    At Cancer Research UK, we exist to beat cancer .We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.We’re looking for a motivated assistant shop manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources and stock.In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new high street trend, a new community network or a talent you never knew you had.You’ll also be surrounded by people who are as dedicated to beating cancer as you are. What will I be doing?Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.Support the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income. Leading by example and providing excellent customer and supporter service. Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.Creating relationships with your local community and Cancer Research UK colleagues. Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets. Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.Deputising for the shop manager in their absence.What skills are you looking for?A working knowledge of what makes great customer service.Experience of working in a lively and vibrant environment.Adaptability in changing situations, including being able to work effectively independently. Commercial awareness.The ability to create relationships and communicate well.And ideally supervisor experience, and experience of working in, or an understanding of retail and fashion.[Download the full role profile] What will I gain?Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive.In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.How do I apply?We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.Our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.You can learn more about our fantastic retail teams on our website. Read Less
  • Assistant Shop Manager (Stirling,19)  

    - Stirling
    At Cancer Research UK, we exist to beat cancer .​​​We are professional... Read More
    At Cancer Research UK, we exist to beat cancer .​​​We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.​We’relooking for a motivatedassistantshopmanager to join Cancer Research UK’s trading team.You’llbe acting as an ambassador for Cancer Research UK,supporting the shop managerand your team to maximise income through people,resourcesand stock. You’llalso be surrounded by people who are as dedicated to beating cancer as you are.What will I be doing?Supporting theshop manager to guide, inspireand engageadiverseteam of paid staff and volunteers. Support thecommercial running ofthestoreincluding display and merchandising, stock management,maintainingshop standards, store layout,salesand income.Leading by example and providing excellent customer and supporter service. Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing. Creating relationships with your local community and Cancer Research UK colleagues. Supporting the shop manager in the organisationanddelivery ofcreative fundraising events for your store to achieve fundraising targets. Maintaining compliance with health and safety, safeguarding, security,administrationand HR policies.Deputising for the shop manager in their absence. There will be a varied amount of manual handling and physical activityrequiredwithin the day-to-day duties of the role.Whatare you looking for?Aworking knowledge ofwhat makesgreatcustomer service.Experience ofworking in a lively and vibrant environment.Adaptability in changing situations, including being able to work effectively independently.Commercial awareness. The ability to createrelationships and communicate well. Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, wedon’tforget that you have a life outside of work too. [Download the full role profile]What will I gain?We make sure you are supported by a generoussalary andbenefits package, a wide range of career and personal development opportunities and high-quality tools,policiesand processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.Our retail teams also have access to confidential wellbeing support from the Retail Trust.For the full job description and more information about working with us please contactHow do I apply?Weoperatean anonymised shortlisting processin our commitment to equality,diversityand inclusion. CVs arerequiredfor all applications; but wewon’tbe able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess youquickly,fairlyand objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check. Read Less
  • Retail Sunday Assistant (Callander)  

    - Crieff
    At Cancer Research UK, we exist to beat cancer .​​​We are professional... Read More
    At Cancer Research UK, we exist to beat cancer .​​​We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.​We’relooking for a motivatedretail assistantto join Cancer Research UK’s trading team.You’llbe acting as an ambassador for Cancer Research UKandtaking responsibilityforthe shop on a Sunday.You’llalso be surrounded by people who are as dedicated to beating cancer as you are.What will I be doing?Overseeingtherunning of the shop on a Sunday. This includestakingkeyholder responsibility(training provided)and supporting a talented and diverse team of volunteers. Assistingthe wider shop team in achieving sales and fundraising targets.Reviewingand processingdonatedgoods and newstock. Coming up withcreativeideas to help generate new income, with guidance from the Shop Manager. Using your customer service skills to make sure our customersandsupporters feelwelcome andappreciated. Maintaining shop standardsregardingsafeguarding,compliance and healthand safety.There will be a varied amount of manual handling and physical activityrequiredwithin the day-to-day duties of the role.Whatare you looking for?A working knowledge of what makes great customer service.Experience of working in a lively and vibrant environment.Adaptability in changing situations, including being able to work effectively independently and as part of a team. Commercial awareness. The ability to create relationships and communicate well. Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, wedon’tforget that you have a life outside of work too. [Download the full role profile]What will I gain?We make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools,policiesand processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.Our retail teams also have access to confidential wellbeing support from the Retail Trust.How do I apply?Weoperatean anonymised shortlisting processin our commitment to equality,diversityand inclusion. CVs arerequiredfor all applications; but wewon’tbe able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess youquickly,fairlyand objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check. Read Less
  • Assistant Shop Manager (Gosforth)  

    - Newcastle upon Tyne
    At Cancer Research UK, we exist to beat cancer .​​​We are professional... Read More
    At Cancer Research UK, we exist to beat cancer .​​​We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.​We’re looking for a motivatedassistantshopmanager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK,supporting the shop managerand your team to maximise income through people, resources and stock. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.What will I be doing?Supporting theshop manager to guide, inspireand engageadiverseteam of paid staff and volunteers. Support thecommercial running ofthestoreincluding display and merchandising, stock management, maintaining shop standards, store layout, sales and income.Leading by example and providing excellent customer and supporter service. Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing. Creating relationships with your local community and Cancer Research UK colleagues. Supporting the shop manager in the organisationanddelivery ofcreative fundraising events for your store to achieve fundraising targets. Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.Deputising for the shop manager in their absence. There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.Whatare you looking for?Aworking knowledge ofwhat makesgreatcustomer service.Experience ofworking in a lively and vibrant environment.Adaptability in changing situations, including being able to work effectively independently.Commercial awareness. The ability to createrelationships and communicate well. Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too. [Download the full role profile]What will I gain?We make sure you are supported by a generoussalary andbenefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.Our retail teams also have access to confidential wellbeing support from the Retail Trust.For the full job description and more information about working with us please contactHow do I apply?We operate an anonymised shortlisting processin our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess youquickly,fairly and objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check. Read Less
  • Retail Store Manager (Wokingham)  

    - Wokingham
    At Cancer Research UK, we exist to beat cancer .We are professionals w... Read More
    At Cancer Research UK, we exist to beat cancer .We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.We’re looking for a motivating store manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, motivating your team to maximise on sales and fundraising targets. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do. In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new high street trend, a new community network or a talent you never knew you had.You’ll also be surrounded by people who are as dedicated to beating cancer as you are. What will I be doing?Guiding, inspiring and engaging a team of paid staff and volunteers. This includes recruitment, retention and development of a diverse shop team.Taking ownership and responsibility for commercial running of your store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.Leading by example and providing excellent customer and supporter service.Maximising profit through effective cost control and sales.Creating relationships with your local community and Cancer Research UK colleagues.Organising and running creative fundraising events for your store to achieve fundraising targets.Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.What skills are you looking for?Experience of managing and inspiring a diverse team of people.Comfort working within targets and motivating others to achieve those targets. The ability to multi-task in a lively environment. Working knowledge of what makes great customer service. Commercial awareness.Knowledge of high street fashion retail.Adaptability in changing situations, including being able to work effectively independently. An awareness of the price, value and worth of items.And ideally experience of retail management.[Download the full role profile] What will I gain?Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive.In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.How do I apply?We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.Our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too. To support your training and development in this role, you will spend 4 weeks in a training shop, learning from a Training Shop Manager, this may be at a different location to the role you applied for.Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.You can learn more about our fantastic retail teams on our website. Read Less

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