What you’ll doLeadership:Continually motivates team and performance through recognition programs, store contests, customer compliments, etc.Provide mentorship to teams and influence continuous growth, exemplifying our leadership brandCommunicate in a clear and concise manner to team, leading effective huddles / meetings / coaching sessions, keeping team well informed of pertinent informationDevelop and lead recruiting and hiring strategy for store, maintain a complete teamOperations:Demonstrate and follow up on execution of PartSource visual compliance standards, store maintenance and pricing standardsResponsibility to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory controlEnsure processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standardsCreate and / or monitors the creation of efficient store weekly scheduling for both sales and support functionsProvides support as required for overall Store and equipment maintenance and compliance for PS fleet, using FOS fleet management maintenance system, driver compliance, and appropriate certifications for all rolesExecutes and or delegates delivery of planograms, and merchandising directivesEnsures accurate execution and completes daily review of shipping /receiving/ returns processing and documentation according to company policiesProvides support as required for overall Store and equipment maintenance and compliance for PS fleet, using FOS fleet management maintenance system, driver compliance, and appropriate certifications for all rolesCustomer Service:An ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same Supports the commercial sales team by providing customer service supportEnsures and leads execution of the customer experience, and provides resolution for all customer concernsTraining:Coach and develop store and management team, through setting expectations, communication, coaching, feedback and ongoing supportCreate development plans and conduct annual appraisals for management team; to improve any performance gapsComplete and hold team accountable to complete required training within timeframesAble to work retail hours including scheduled evenings, weekends and holidaysWho you areWe are looking for individuals who are:Business Savvy – you have a customer focused mindset and can plan, execute, and drive salesLeaders – you lead by example and have a passion for coaching, developing, and inspiring your teamCulture and brand ambassadors – you love the work and take pride in our brand If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.What you bringMinimum of 4 years of experience in a retail environment with 12- 24 months in a leadership roleFundamental computer skills an assetPassion for automotive or automotive enthusiastsStrong knowledge of automotive parts aftermarket industryA good base of knowledge of automotive operating systems including point of saleAssets:Possession of a valid driver's license is an assetAutomotive Training or Certification is an assetWe’re always looking for great talent! In addition to competitive pay, we offer:Comprehensive benefits and retirement programsPerformance incentivesOther perks to support your well-beingCareer growth opportunities and product discountsOur typical hiring range is between $38,200 and $55,000. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements.#LI-JD1This posting represents an existing vacancy within our organization.À propos de nousChez PartSource, nous sommes fiers que notre personnel soit de véritables professionnels des pièces automobiles et des passionnés de l’entretien automobile qui partagent la passion de leurs clients pour l’entretien des véhicules. C’est cette expérience qui distingue Canadian Tire et sa famille d’entreprises de la concurrence. Joignez-vous à nous, il y a une place pour vous ici! Notre engagement envers la diversité, l’inclusion et l’appartenance Nous nous engageons à favoriser un environnement où le sentiment d’appartenance est florissant et où la diversité, l’inclusion et l’équité font partie intégrante de tout ce que nous faisons. Nous croyons en la création d’une culture organisationnelle où les gens sont traités en tout temps avec dignité dans le respect de la religion, de la nationalité, du sexe, de la race, de l’âge, de la capacité perçue, de la langue parlée, de l’orientation sexuelle et de l’identité de chacun. Nous sommes unis dans notre objectif d’être ici pour contribuer à améliorer la vie au Canada.Accommodements Nous tenons fermement à notre valeur fondamentale d’inclusion. Nous accueillons et encourageons les candidats issus de groupes en quête d’équité, comme les personnes racisées, les Autochtones, les membres de la communauté 2SLGBTQIA+, les femmes, les personnes handicapées et autres. Si vous avez besoin d’accommodements pour postuler à ce poste ou lors de l’entrevue, veuillez-nous le faire savoir lorsque vous nous contacterez, et nous travaillerons avec vous pour répondre à vos besoins.
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