Reference: CCC00445
Description: DEPUTY OPERATIONS MANAGERWe have an exciting opportunity for a motivated and enthusiastic individual to co-lead and assist in the management of the Parking and Shopmobility Service, with a strong focus on customer service, commercial performance, and operational excellence.You will play a key role in delivering high-quality services through effective asset management, financial oversight, and continuous improvement. Supporting the Operations Manager, you'll help create and manage service and corporate contracts, drive revenue, and identify savings while maintaining best practice.With responsibility for managing budgets, you'll ensure resources are allocated efficiently, financial targets are met, and long-term sustainability is supported through sound financial planning and cost control.You will also oversee the full contract lifecycle, leading procurement, monitoring performance, and ensuring compliance. Your project management skills will support the successful delivery of system upgrades and service improvements, balancing strategic goals with day-to-day operations.With experience motivating teams in a customer-focused environment, yoy will lead change, influence outcomes, and deliver results. Strong analytical, financial, and organisational skills, along with the ability to build relationships and drive innovation, are essential in this fast-paced role.Owing to the nature of this position you will need to be able to travel around the city either in your own vehicle (which is insured for business use) or using a bicycle.The successful candidate will need to complete an Enhanced Disclosure & Barring Service (DBS) Check. What we can offer:A variety of learning and development opportunities via a range of sources and methodsAccess to the highly valued Local Government Pension Scheme (LGPS)Additional Voluntary Contribution (Shared AVC) SchemeAgile and Flexible workingAnnual leave purchasing schemeAnnually negotiated pay and award progressionConfidential advice and support via an Employee Assistance ProgrammeCycle to Work SchemeFamily friendly policiesFlexible Bank HolidaysFree swimming at CCC swimming poolsGenerous annual leave allowance 25 days* per annum, rising to 30 days after five years continuous service; plus 8 days public holidays (pro rata for part time)Gym Membership salary sacrifice schemeHome & Electronics salary sacrifice schemeLifestyle Savings with over 750 discounts from the UK leading retailers, restaurants, supermarkets, attractions and moreProfessional Membership Fees paid for, dependent on roleRelocation Assistance may be payable in approved casesStaff reward and recognition framework- including annual staff awards ceremonySubsidy for public transportYour Care dynamic wellbeing platformHours: This is a full-time role, for 37 hours per week. Although the role is advertised as full, time, if you believe you have the skills and experience to join us and would like to discuss the possibility of a job share, please do get in touch. Contract: Permanent Salary: £40,476 - £45,718 per annum (City Pay Band 6) pro rata for part timeLocation: Predominantly on site at Grand Arcade Car Park, but also occasional working at home.More Information: You can click on the links here to find out more information about Staff Pay and Benefits, Working for the Council, our Values & Behaviours, Equality & Diversity in Recruitment or Our People & Culture Strategy. If you would like an informal chat, please contact Daniel Morgan on 01223 458235 or email Process: To be considered for this role, please scroll below to Apply Online and complete an application. Closing date: 24 July 2025
Region: Location: Salary: *GBP*40,476 - *GBP*45,718 per annum (City Pay Band 6) pro rata for part time
Package: Contractual hours: 37
Basis: Full time
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