The role of a Facilities technician Out of Hours is to perform diverse maintenance and repair tasks in residential or commercial areas across the business, covering minor plumbing (leaks/toilets), electrical (bulbs, smoke alarms and fuses) carpentry (shelves, doors and cabinets. Painting, decorating and general upkeep like gardening or appliance installation, requiring practical skills and service that require a broad skillset. This role is also to provide immediate response out of hours across the resort, identifying issues, mitigating risk and implementing the escalation plan when required. General Duties & Key Accountabilities Maintenance & Repairs examples Fixing dripping taps, unblocking sinks, repairing door handles patching hoels in walls. Replacing light fixtures, bulbs, and fuses Hanging pictures, installing shelves, curtain rails assembling furniture and basic cabinet works Fixing toilets, toilet cisterns and clearing drains Painting and decorating minor areas, preparation and making good Groundskeeping including basic gardening, cleaning gutters and changeable weather preparation Safety & Compliance Ensure all tasks are carried out ensuring H&S requirements are meet, including but not limited to use of PPE, ensuring machinery is handled appropriately and manual handing requirements are adhered to Risk assessments are reviewed and adhered to Regular safety inspections are carried out Support incident response when required. Operational Support Support operational teams with repair needs for day to day tasks in residential areas, commercial areas and events, entertainment and seasonal attractions as required. Ensure tools, materials and parts are available and stock levels maintained. Ensure all items used adhere to Brand standards Work collaboratively with the wider maintenance and facilities team. Ensure minimal disruption to guests and operations when completing works. Guest & Team Experience Work in a professional and guest-focused manner when operating in public areas. Provide advice and support to resort departments. Maintain high standards of housekeeping in all work areas. Experience & Qualification Requirements Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands.
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