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Job Openings

• B

  Contact Centre Sales Team Leader  

  Butlins

  - hemel hempstead

  Posted: 02/08/2025

  Apply Now

  Description About the RoleWere on the lookout for a Sales Team Leader... Read More

  Description
  About the Role
  
  Were on the lookout for a Sales Team Leader to join our vibrant Contact Centre at Butlins. This is a fantastic opportunity to lead from the front, coaching, inspiring, and motivating a team of sales advisors to consistently exceed targets and deliver memorable guest experiences.
  In this role, your core focus will be on performance and results. Youll take ownership of a team handling inbound enquiries, turning interest into bookings and ensuring every interaction adds value. Youll set clear, ambitious KPIs and use data insights to guide performance conversations and shape development plans.
  Coaching will be central to your leadership style. Youll hold regular one-to-ones, lead energising team huddles, and ensure your team feels confident, capable, and ready to deliver every day. From handling escalations with professionalism to resolving objections with a customer-first mindset, youll set the tone for excellence.
  Reporting into the Sales and Service Manager, youll also receive tailored development support, regular feedback, and access to leadership coaching, helping you continue to grow your career within Butlins.
  About You
  Youll be someone who gets excited about achieving sales targets, creating high-energy team environments, and delivering results. Whether youve led in a contact centre, retail, hospitality, or another fast-paced setting, youll understand what it takes to drive commercial success while keeping the team motivated and engaged.
  You naturally coach and inspire others, celebrating the wins and guiding team members through challenges. Youre confident managing escalated calls and tricky situations, turning potential issues into positive experiences. Data doesnt intimidate you - in fact, you use it to understand whats working, where support is needed, and how to make impactful decisions.
  What sets you apart is your commercial mindset and adaptability. Youre quick-thinking, solutions-focused, and ready to roll up your sleeves to support the team whenever needed. With strong communication skills and a genuine passion for sales, youll bring both heart and hustle to this leadership role.
  Shift Patterns
  Our Contact Centre is open 9am until 9pm, 7 days a week. Typical shifts are a mixture of 8am-4:30pm, 9am-5.30pm, 9am-7pm, 12.30pm-9pm shifts with two days off per week.
  You will need flexibility during the week and weekend as a full-time member of the team, but we will always do our best to accommodate reasonable requests around shift patterns to fit around you.
  About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
  Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
  So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you.
  There has never been a more exciting time to join Butlins!
  

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  Read Less

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• B

  Contact Centre Sales Team Leader  

  Butlins

  Not Assigned - Hemel Hempstead

  Posted: 02/08/2025

  Apply Now

  Description About the RoleWere on the lookout for a Sales Team Leader... Read More

  Description
  About the Role
  
  Were on the lookout for a Sales Team Leader to join our vibrant Contact Centre at Butlins. This is a fantastic opportunity to lead from the front, coaching, inspiring, and motivating a team of sales advisors to consistently exceed targets and deliver memorable guest experiences.
  In this role, your core focus will be on performance and results. Youll take ownership of a te...
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
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  Apply Now
• B

  Chef De Partie - Restaurants  

  Butlins

  - Nottingham

  Posted: 31/07/2025

  Apply Now

  Job DescriptionDescription\nAbout The RoleAs a Chef de Partie you will... Read More

  Job DescriptionDescription
  \nAbout The Role
  
  As a Chef de Partie you will assist the Sous Chef & Head Chef in delivering the Butlins food propositions. 
  
  Responsible for a specified section of the kitchen, ensuring the safe preparation, cooking, and presentation of the dishes, following set recipe specifications and brand standards. 
  
  Overseeing and managing small teams of commis chefs, You will ensure the delivery of the food proposition in accordance with food safety policy. You will be enrolled on our award winning Butlins Chef Academy to enhance your skills in a fun and educational environment, helping you progress to more senior levels.
  
  As a Chef de Partie, your responsibilities in this role will be a key factor in our kitchens. You will be deputised in absence of the sous chef, manage, and oversee the daily operations in your own section, ensuring efficiency and compliance with food safety policies.
   
  You will also maintain a clean and organised workstation, always adhering the health and safety regulations demonstrating these responsibilities as a behaviour standard to the Commis Chefs you will lead, train and mentor with guidance and support as needed. 
  
  You will also be expected to prepare and cook dishes with pre-approved recipe specifications, ensure completion of relevant daily food diaries related to the role and control budget margins with the support of the Head Chef and Sous Chef.
  About You
  We are looking for individuals with experience in a similar level role. We would also love to hear from you if you're looking to step up to your next role in the kitchen.
  
  You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards.
  
  We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team.
  
  You should have also passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment.
  
  As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related.
  
  We think our chefs at Butlin’s are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time.
  
  Typical working hours: working five days over seven, covering 40 hours per week.
  
  \n
  About Butlin'sAt Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
  
  Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
  So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
  
  There has never been a more exciting time to join Butlin’s! Read Less

  Apply Now
• B

  Guest Services Team Member Plus  

  Butlins

  - Skegness

  Posted: 29/07/2025

  Apply Now

  Description About the Role We put the fun back in to our guests holi... Read More

  Description
  

  About the Role
  
  

  We put the fun back in to our guests holiday so if things aren’t going to plan with their break, you will be helping our guests get things back on track by using your empathy and problem solving skills to understand fully what has gone wrong and ensuring that any jobs & feedback are logged then followed up with the guest. 
  You will need a proficient telephone manner with excellent customer service and communication skills and be confident at offering solutions to our guests. 
  We use different systems to log jobs and feedback for our guests so fast accurate typing skills coupled with being comfortable on a computer is a must.
  A team player who supports your colleagues while they support you.
  Within the guest services team, we also look after the check-in experience for all of our guests and meet some guests face to face to talk through anything, they may need help with. 
  You will be helping our guests curate their stay with us by giving advice about the fantastic product offering we have and giving advice about our local area. 
  This a fast-paced role, you will need to be motivated and love to get stuck in and learn.

  
  About You
  

  As a Guest Services Team Member Plus, you will work on a Monday and a Friday cleaning our accommodation as well as delivering a fantastic service to our guests while they are enjoying their holiday with us. 
  We will provide you with all the support and training you need to ensure you develop the skills to work confidently in all areas relevant to your role.
  

  No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests.
  This is a full time permanent role 30-35 Hours
  Working pattern for this role looks like:
  Team Member Plus across Accommodation and Guest Services.
  Monday and Friday Cleaning in Maple Walk 10:00 - 15:00 with 15 min break.
  Then 60 min break before shift in Guest Services from 16:00 - up to 21:00 generally
  (this can be later on occasion). 3 other working days in the remaining 5 (will include weekends).
  Live in accommodation is available for these roles.

  
  About Butlin's

  At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
  Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
  So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
  There has never been a more exciting time to join Butlin’s!

  Read Less

  Apply Now
• B

  Contact Centre Sales Team Leader  

  Butlins

  - Hemel Hempstead

  Posted: 28/07/2025

  Apply Now

  Job DescriptionDescription\nAbout the RoleWe’re on the lookout for a S... Read More

  Job DescriptionDescription
  \nAbout the Role
  
  We’re on the lookout for a Sales Team Leader to join our vibrant Contact Centre at Butlin’s. This is a fantastic opportunity to lead from the front, coaching, inspiring, and motivating a team of sales advisors to consistently exceed targets and deliver memorable guest experiences.\n
  In this role, your core focus will be on performance and results. You’ll take ownership of a team handling inbound enquiries, turning interest into bookings and ensuring every interaction adds value. You’ll set clear, ambitious KPIs and use data insights to guide performance conversations and shape development plans.\n
  Coaching will be central to your leadership style. You’ll hold regular one-to-ones, lead energising team huddles, and ensure your team feels confident, capable, and ready to deliver every day. From handling escalations with professionalism to resolving objections with a customer-first mindset, you’ll set the tone for excellence.
  
  \nReporting into the Sales and Service Manager, you’ll also receive tailored development support, regular feedback, and access to leadership coaching, helping you continue to grow your career within Butlin’s.
  
  \n
  About You
  You’ll be someone who gets excited about achieving sales targets, creating high-energy team environments, and delivering results. Whether you’ve led in a contact centre, retail, hospitality, or another fast-paced setting, you’ll understand what it takes to drive commercial success while keeping the team motivated and engaged.\n
  You naturally coach and inspire others, celebrating the wins and guiding team members through challenges. You’re confident managing escalated calls and tricky situations, turning potential issues into positive experiences. Data doesn’t intimidate you - in fact, you use it to understand what’s working, where support is needed, and how to make impactful decisions.\n
  What sets you apart is your commercial mindset and adaptability. You’re quick-thinking, solutions-focused, and ready to roll up your sleeves to support the team whenever needed. With strong communication skills and a genuine passion for sales, you’ll bring both heart and hustle to this leadership role.
  Shift Patterns
  Our Contact Centre is open 9am until 9pm, 7 days a week. Typical shifts are a mixture of 8am-4:30pm, 9am-5.30pm, 9am-7pm, 12.30pm-9pm shifts with two days off per week.
  
  You will need flexibility during the week and weekend as a full-time member of the team, but we will always do our best to accommodate reasonable requests around shift patterns to fit around you.
  About Butlin'sAt Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
  
  Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
  So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
  
  There has never been a more exciting time to join Butlin’s! Read Less

  Apply Now
• B

  Full Time / Part Time - Seasonal Lifeguard (Full Training Provided)  

  Butlins

  - LN1

  Posted: 17/07/2025

  Apply Now

  Job DescriptionDescriptionAbout the Role £12.21 FOR ALL AGES - 16+\nIf... Read More

  Job DescriptionDescription
  About the Role
   £12.21 FOR ALL AGES - 16+\n
  If you have a previous lifeguard qualification, that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding.
   
  Our lifeguards are on hand to ensure our guests are having a great time as well as keeping safe in the pool and on the flumes in our Splash Waterworld! Our guests’ safety is our biggest priority, so this role requires superb attention to detail whilst also interacting with our guests and providing exceptional customer service. You will promote and run poolside activities, creating memorable experiences for our guests.
  
   This role offers contracts ranging from 8 to 35 hours per week, depending on whether you live on or off resort. Start dates are available between now, running through to September - perfect for students!
  
  You’ll need to be available for a mix of midweek and weekend shifts, including evening finishes.\n
  About You
  You’ll be confident, friendly, and able to engage with people of all ages. You’ll need to be a strong swimmer, confident, with great attention to detail, keeping our guests safe while they enjoy the pool. While you’ll be part of a supportive team, there will be times you’ll supervise areas on your own, so reliability, flexibility, and punctuality are key.
  
  \nIf successful, you’ll be invited to a Butlin’s swim test, which includes swimming 50m in under 75 seconds, treading water, surface diving, and climbing out of the pool unaided. Parental permission is required for applicants under 18.
  About Butlin'sAt Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
  
  Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
  So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
  
  There has never been a more exciting time to join Butlin’s! Read Less

  Apply Now

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