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Butlins
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  • Cleaner (Part Time)  

    - Somerset
    Description About the Role We're looking for accommodation cleaners t... Read More
    Description
    About the Role

    We're looking for accommodation cleaners to join our resort team!
    Each week, Butlin's welcomes thousands of guests through our doors, many of whom stay in our on resort accommodation, Our accommodation cleaners will support with a range of cleaning tasks including maintenance of floors, cleaning and dusting of furniture and fittings in designated areas, cleaning and disinfecting of toilets and changing rooms.
    You will form part of an amazing team, dedicated to providing a great experience to our guests.

    About You
    We're looking for people with a passion for high standards who thrive in a busy environment.

    You should enjoy working in a team and have a great 'get stuck in' attitude.
    Previous experience in a cleaning role would be advantageous but isn't essential as we will give you all the necessary training to excel.

    About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.

    Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
    So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you.

    There has never been a more exciting time to join Butlin's! Read Less
  • Lifeguard NPLQ Qualified  

    - Somerset
    Description About the Role Our lifeguards are on hand to ensure our g... Read More
    Description
    About the Role

    Our lifeguards are on hand to ensure our guests are having a great time as well as keeping safe in the pool and on the flumes in our Splash Waterworld! Our guests safety is our biggest priority so this role requires superb attention to detail whilst also interacting with our guests and providing exceptional customer service. You will promote and run poolside activities; creating memorable experiences for our guests.

    If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding.
    About You
    We are looking for enthusiastic individuals who have a natural ability to engage and relate with a wide range of people.

    You will need to be a strong swimmer with fantastic attention to detail to ensure you can monitor the pool at busy times. If you have a previous lifeguard qualification, we would love to hear from you. However, we are also happy to support you with gaining your NPLQ with us too.

    You will work alongside a great team but there will be times where you are supervising areas independently.

    Our business is open 7 days a week and therefore flexibility, reliability and punctuality are all essential, as you will form an important part of a team.
    About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.

    Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
    So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you.

    There has never been a more exciting time to join Butlin's! Read Less
  • Wardrobe Assistant  

    - Somerset
    Description We're looking for passionate people to join our Entertain... Read More
    Description
    We're looking for passionate people to join our Entertainments Team at Minehead!
    Working alongside a fantastic team, we will support you every step of the way to ensure you gain the skills and confidence to truly get stuck in.

    Key Responsibilities
    Facilitate costume requirements for all in house, character and touring productions including pre-production, running and post-production. Attend and carry out costume fittings with the wardrobe manager. Maintain, alter and make costumes as well as wigs and props when required. Assist cast both male and female with their costumes and quick changes. Setting of costumes in dressing rooms and backstage areas. Attend technical, dress and understudy rehearsals and keep a detailed dressing plot, that the wardrobe manager can keep on file should another team member need them. Laundry and ironing calls to be completed in a timely manner. Recognise where maintenance of costumes is required always keeping the wardrobe manager informed. Undertake training where required. Ensure all equipment and costumes are left in a safe and secure environment. General knowledge of health and safety policy in the workplace. Supporting the uniform requirements of the entertainments team including the issuing, laundry and maintenance of the Redcoats.
    Skills, Knowledge & Expertise
    Some form of formal training in wardrobe or costume Foundation, Diploma or BA hons Degree. Flexible approach to working including evenings and weekends (full time 40 hours per week). Excellent sewing skills both by hand and machine, demonstrated through a portfolio of previous work either professional or personal. Concise fabric knowledge and how to launder. A professional approach to working with both men and women in varying states of dress. Excellent communication skills both written and verbal. The ability to work as part of a team and as an individual. The ability to work well under pressure.
    About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.

    Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
    So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you.

    There has never been a more exciting time to join Butlin's! Read Less
  • Guest Services Shift Manager  

    - Somerset
    Description Summary of Role PurposeThe Guest Services Shift Manager w... Read More
    Description
    Summary of Role Purpose

    The Guest Services Shift Manager will be responsible for ensuring the Guest Services Team deliver an exceptional guest experience to all guests visiting the resort. The Guest Services Team are the main point of contact for any questions, issues or concerns experienced by guests during their break. This can range from questions about accommodation and activities, complaints, accessibility requests and more. You will also liaise very closely with the wider Guest Services & Accommodation Team to manage any issues proactively that arise to ensure we can try and improve the experience for the guest.
    Key Responsibilities
    We are looking for a candidate responsible for resolving guest issues, ensuring high guest satisfaction as measured by Net Promoter Score (NPS), and fostering a positive team environment reflected in the Employee Net Promoter Score (ENPS).

    Additionally, this role will handle the resolution of clean and fault-free (CAFF)-related matters and oversee compensation management to ensure fair and timely outcomes.
    About You
    As the Guest Services Shift Manager, your responsibility includes overseeing Guest Service during your shift and ensuring seamless daily operations through prompt and effective resolution of guest inquiries, issues, and complaints.

    The role entails documenting and prioritising tasks in collaboration with the facilities and accommodation teams, fostering a positive and proactive approach to problem-solving based on feedback from guests and staff.

    For this position, we are seeking someone with extensive experience in Guest Services or Customer Service, along with a strong background in conflict resolution and assisting dissatisfied customers and guests. Effective communication and the ability to adapt communication styles to different situations are essential, as well as an empathetic and understanding approach.
    The ideal candidate should be skilled in managing multiple priorities, adapting quickly to changing demands, and effectively leading, coaching, and motivating a team, especially during high-pressure periods.
    Additionally, you will monitor guest Net Promoter Scores (NPS), using insights to enhance the guest experience, ensure health and safety compliance within your team, and collaborate with the people team to boost engagement and retention.
    About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.

    Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
    So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you.

    There has never been a more exciting time to join Butlin's! Read Less
  • Resort Safety Officer (SIA Qualified)  

    - Somerset
    Description About the Role As a Resort Safety SIA team member you wil... Read More
    Description
    About the Role
    As a Resort Safety SIA team member you will need to deal with a wide range of challenges which will require you to combine your customer service skills with your security knowledge. You will need to ensure that our guests feel safe and secure throughout their stay at Butlin's.

    Good communication is vital together with a fair approach to resolving any problems that may occur. Whether working in one of our licensed venues, patrolling the grounds or giving a warm welcome at the gate, the purpose of the role remains the same. Our guests' safety is your priority.

    You will carry out regular patrols of the Resort, welcome our guests on Mondays and Fridays to the Resort providing the best possible first two hours experience, maintain access control of our three Resort entrances with a customer focused approach. You may carry out first aid assistance to team and guests and work in accordance to Butlin's, SIA and local licensing laws when working in our licensed venues
    Typical working hours: Working variable shift patterns covering 8am - 8pm (day shifts) and 8pm - 8am (night shifts) over 40 hours per week this qualified role is permanent, and is paid fortnightly. Live in accommodation may be available for those aged 18 and over and if relocating to the area.

    About You
    You should have a hands on approach to work with an ability to work well under pressure whilst maintaining a positive 'people person' attitude. you should enjoy working in a team with common goals and be passionate about delivering exceptional customer service as well as confident to work on your own initiative when necessary.

    An SIA Door Supervisor licence is essential.
    About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.

    Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
    So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you.

    There has never been a more exciting time to join Butlin's! Read Less
  • Christmas Team Member  

    - Somerset
    Description About The Role We're looking for passionate people to joi... Read More
    Description
    About The Role

    We're looking for passionate people to join our Butlin's Team over the Christmas break.
    Our teams create unforgettable experiences for our guests and we are currently looking for amazing team members to join us in our bar, restaurant and leisure teams. No experience is necessary and we will give you all the training you need.
    Working alongside a fantastic team, we will support you every step of the way to ensure you gain the skills and confidence to truly get stuck in.

    Looking for progression or a longer contract? We have bags of opportunities to develop within our restaurant teams and across the wider Butlin's business.

    About You
    You don't need any experience to work as part of our teams. If you have a warm, friendly manner and love to chat to people, we can teach you the ins and outs of working as part of our team. If you do have any previous experience, we would also love to hear from you.

    Being a great team player is essential and you should also enjoy the buzz of a busy environment. No day will ever be the same, so you should be happy to try new things and chat to lots of different people.

    Our resorts are open in the week and during the weekend so you will need some flexibility to work evenings and weekends. Do let us know your availability at the application stage and we can have a chat with you about this in more detail.
    About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.

    Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
    So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you.

    There has never been a more exciting time to join Butlin's! Read Less
  • Entertainments Stage Manager  

    - Somerset
    Description Butlin's has been creating wonderful holiday memories sin... Read More
    Description
    Butlin's has been creating wonderful holiday memories since 1936. An integral part of this has always been our fantastic entertainment. The Support Stage Manager will help to oversee the consistent smooth running of the technical entertainment delivery, including coordinating the LX/AV/Sound/Stage teams that sit within this.
    Key Responsibilities
    Leading, co-ordinating/implementing training and development of the technical support team, in the areas of STAGE/AV/LX/AUDIO. Liaising with stage based performance content to ensure it is delivered as directed and produced. Welcoming, supporting and delivering support for visiting Artistes and acts on stage and in their dressing room environments. Co-ordinating, planning and delivering day to day running and operation of venues. Ensure all shows are consistently delivered to a high standard and ensure there is a continuous evaluation of the quality of the technical delivery in all fields AUDIO/STAGE/LX/AV Ensure Technical specifications and documentation is kept up to date Work with Stage Managers, Technical manager and Technical support teams to create the correct atmosphere through AUDIO/LX/AV and STAGE visuals for Live music weekends and family breaks. Working with the others to implement systems, processes and procedures for the upkeep and maintenance of all technical equipment specific to venues and the resort as a whole. Keep accurate back ups of all files and show media. Develop alongside the Technical Manager a robust cover programme for the operation of shows. Create effective development and succession planning for technical team development in all fields of STAGE/AV/AUDIO/LX
    Skills, Knowledge & Expertise
    Have previous experience in the area Be a strong communicator with an ability to build and maintain relationships at all levels Be innovative with an ability to identify areas for improvement and implement ways to enhance processes and increase knowledge, skills and experiences within the team Have a keen eye for detail, always ensuring the area is adhering to all company procedures, best practises and brand guidelines Be flexible -Stage Manager will be able to work across our family breaks, Big Weekenders and conferences
    About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.

    Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
    So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you.

    There has never been a more exciting time to join Butlin's! Read Less
  • Christmas Team Recruitment Day - 7th November  

    - Lincolnshire
    Description Friday 7th November 10:00am Click Apply to book your spac... Read More
    Description
    Friday 7th November 10:00am

    Click Apply to book your space today!

    This event will start at 10am, please arrive on time - we want everyone to enjoy the full experience from the very beginning. Late arrivals may unfortunately be turned away, so we kindly ask that you plan ahead and aim to arrive a little early if possible.

    Make your way to the Pig & Whistle venue located in the Day Visitor Entrance (opposite the main resort).

    Please bring your right to work to help with your application process.

    About The Role

    Ready to sleigh the season with us? We're on the lookout for reliable, energetic, smiley superstars to help create magical memories for our guests this festive period.

    If you love fast-paced fun, early starts, late finishes, and getting stuck in with a brilliant team-this is your moment!

    Roles available across our fairground, shops, restaurants and activities departments.

    Every shift is about teamwork, festive sparkle and guest experience. We're all about: Big smiles and warm welcomes, hard work with heaps of heart and being part of something truly magical.

    Whether you're looking to boost your CV, earn extra Christmas pennies, or just love being part of the festive buzz, come join the fun!

    We have full time (35 hours) and and part time (24 hours) roles available on fixed term contracts for the festive period of early December to early January.

    Shifts will vary and may include morning starts, afternoon shifts, and late finishes, including some early morning end times.

    You will need to be available throughout the Christmas period, including the Christmas week.

    This is our busiest time of the year so full availability during this period is essential.

    Register Your Attendance
    If this sounds like you, then we'd love to hear from you!

    To book your attendance, all you need to do is click 'apply', follow the steps and we'll send you joining instructions.
    About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.

    Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
    So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you.

    There has never been a more exciting time to join Butlin's! Read Less
  • Buffets Team Member  

    - Lincolnshire
    Description About The Role Getting Stuck In' is one of our key values... Read More
    Description
    About The Role

    Getting Stuck In' is one of our key values-and we're looking for brilliant new Team Members who love doing just that!

    As a Buffet Team Member, you'll be right at the heart of our guest experience, helping to create memorable moments and mealtime magic.

    Your role will include clearing plates from tables, greeting guests with a warm smile, and keeping our buffet areas clean and welcoming. From general cleaning to deep cleaning duties, you'll help maintain high standards while talking and interacting with guests to make their day even brighter.

    This is a full-time position, working 5 days out of 7 on a split-shift basis. Typical hours include Breakfast service from 08:00am - 12:00pm and Dinner service from 4.30pm - 8.30pm.

    Flexibility is essential to support both our guests and team team, and shifts will include weekends, working to a rotational schedule.

    Live-in accommodation may be available for those aged 18 and relocating to the area, subject to a DBS check.

    About You
    We're looking for high-spirited, fun-loving multi-taskers who enjoy learning new things and working alongside a like-minded team.

    Reliability is key-you'll be someone your team can count on during busy mealtimes.

    Previous experience isn't necessary-we'll give you all the training you need. What matters most is your attitude, your mindset, and your passion for making a difference.

    No two days are ever the same, and you'll love the variety of working with different team members and guests. Whether you're joining us for a season or looking to build a career with Butlin's, this is a fantastic opportunity to get stuck in, make smiles, create memories, and help deliver holidays to remember.
    About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.

    Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
    So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you.

    There has never been a more exciting time to join Butlin's! Read Less
  • SIA Licensed Resort Safety Officer - Team Member Plus  

    - Lincolnshire
    -
    Description About The Role Getting Stuck In is one of our key values,... Read More
    Description
    About The Role

    Getting Stuck In is one of our key values, and were looking for new Team Members who love doing just that!

    Instead of working in one department, were looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlins click apply for full job details Read Less

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