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Burger Lobster
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  • Marketing Executive  

    - London
    We’re looking for a commercially driven Marketing Executive to join ou... Read More
    We’re looking for a commercially driven Marketing Executive to join our global Marketing team. This role is central to executing strategic marketing activity that drives brand exposure whilst also optimising lower funnel channels for increased revenue, bookings and growth of delivery.

    If you’re a creative marketer that also enjoys getting commercial results with a passion for hospitality, this is your opportunity to make a real impact.

    The role
    Campaigns & Planning

    Assist in developing and executing the annual marketing calendar, identifying key opportunities to drive sales and visibility.
    Support the roll-out of targeted, ROI-focused campaigns across multiple channels.
    Contribute to annual, quarterly, and monthly planning with a focus on revenue growth and brand awareness.

    Sales & Performance Marketing

    Optimise booking platform performance (e.g. OpenTable/SevenRooms), monitoring conversion rates, visibility, and guest acquisition.
    Maximise exposure on third-party platforms such as SquareMeal, Time Out, Restaurants Brighton, and Appetite, ensuring listings are optimised, engaging, and up to date and ensure we are consistently trialling new opportunities too. 
    Collaborate with delivery partners (Deliveroo, Uber Eats) to optimise advertising spend, improve ranking visibility, and increase delivery sales.
    Support in developing and executing local activation plans that directly drive footfall and bookings.
    Ability to review sales data to identify growth opportunities and report on campaign performance against KPIs.



    Brand, Partnerships & Sponsorships

    Support sponsorships, brand collaborations, and partnerships to amplify reach and brand equity.
    Provide regional marketing support for global franchise partners, ensuring local campaigns align with global objectives.
    Assist with charity partnerships and community initiatives that build local business engagement.
    Support new restaurant launches with targeted marketing plans to drive awareness and pre-bookings.



    Digital & CRM

    Support the development of our global CRM strategy, focusing on segmentation, retention, and conversion.
    Assist with email marketing creation, ensuring content drives repeat visits and incremental sales.
    Maintain and optimise website and CMS content for SEO and conversion performance.
    Lead the updating of third-party listings and aggregator sites, ensuring promotional accuracy and seasonal relevance.



    Content, PR & Social Media

    Write and edit engaging copy for digital, print, and social channels with a focus on driving engagement and traffic.
    Support social content creation and community management across all brand platforms.
    Work with the Senior Marketing Manager to coordinate PR initiatives and influencer partnerships that convert into bookings and brand reach.
    Lead UK photo and video shoots, ensuring assets are optimised for use across paid and owned channels.



    Reporting & Insights

    Prepare regular sales and marketing performance reports for leadership, highlighting key trends, insights, and recommendations.
    Conduct competitor analysis quarterly to monitor pricing, promotions, and industry trends.
    Monitor digital performance, including SEO rankings, online visibility, and sentiment analytics.



    Brand Collateral & Design

    Manage all print production, menu updates, and marketing collateral to support in-restaurant sales initiatives.
    Create detailed design briefs for agencies, ensuring deliverables support both creative and commercial objectives.
    Oversee merchandising, gift cards, and loyalty programmes as key drivers of ancillary revenue.



    About you

    Ideally experience in marketing or performance-focused roles within hospitality, retail, or food & beverage. Or, someone who is just hungry to learn!
    Strong understanding of sales optimisation through digital and third-party platforms.
    Excellent copywriting and communication skills.
    Commercial awareness.
    Confident user of Adobe Creative Suite (especially InDesign) and Canva.
    Analytical and data-driven mindset with the ability to draw insights from performance metrics.
    Strong project management skills and the ability to multitask in a fast-paced environment.
    Energetic, creative, and proactive - always looking for new ways to drive growth.
    Passionate about hospitality and someone who embodies our ethos of “Grab Life By The Claws.”
    Please note the tasks listed above is not exhaustive, it is however intended to give an indication to the scope of the role and type of work undertaken. 


    Why us?

    Work on a dynamic mix of brand and performance marketing projects that directly impact sales.
    Develop your career in a fast-growing, entrepreneurial hospitality brand with international reach.
    Annual social events, career development opportunities, 24 days annual leave increasing with length of service, including your birthday off! Pension, private medical insurance, and yearly bonus potential linked to KPIs related to business and individual performance. Read Less
  • Chef de Partie  

    - London
    Chef de PartieCraving something extraordinary? Find your tribe at B&L!... Read More
    Chef de PartieCraving something extraordinary? Find your tribe at B&L!
    Join us on our mission to deliver world-class service with our expertly crafted burgers and top-tier lobsters. If you have boundless creativity, shared enthusiasm and pure expertise then reach out to us. Together we can create something truly special.
    A Day in the Life:Imagine a day in the life of Chef De Partie at Burger and
    Lobster as a thrilling culinary adventure! Your day starts with a thorough
    station check. You ensure our top-notch ingredients and equipment are perfectly
    organised for a day of gastronomic adventure. Meticulous organisation and
    seamless communication come naturally to you. You conduct routine temperature
    and date checks, upholding HACCP standards to make sure our food is not only
    delicious but also safe to enjoy!With your exceptional skills, the lobsters and beef, you
    create culinary wonders. At day end, you perform a meticulous kitchen clean-up,
    leaving your station gleaming for the next day’s conquest.





    Join us and together, let’s whip up unforgettable dining
    experiences!Why you will love us: At Burger & Lobster, our values aren't just words on a page, they are the heartbeat of our team and the essence of our customer experience. Be Honest: about our quality, our guests and with ourselves. Be Kind: to our guests, to our products and to each other Be Awesome: create memorable experiences fueled by a shared love for we do. Do what you love, Love what you do. 





    What’s in it for you?
    Competitive hourly rate of £15.16 (inclusive of non-contractual tronc)A generous 50% discount across all of our
    restaurants in London once a month.Employee of the Month Award.An extra day of annual leave alongside a
    5.6-week holiday for your birthday, duvet day, whatever you want.Pension scheme – the older you will thank
    you.Flexible hours? Let’s chat about it.Ambitious and eager to grow? Tailored
    training programs to accelerate your career growth.Free and confidential advice through a 24/7
    helpline on financial, legal and personal matters through our employee
    assistance program because your well-being matters to us.Complimentary meals and drinks during
    shifts.Epic annual party where we gather to
    celebrate and create memories that will last a lifetime.Know someone who would love to work with
    us? Earn a bonus when you refer a friend.At Burger & Lobster, we are
    united by our shared passion for burgers, lobsters and amazing guest
    experiences and we proudly celebrate diversity and inclusivity, ensuring
    everyone feels valued and respected regardless of their backgrounds. This is
    one of our non-negotiables. If this sounds like you, we encourage you to apply!
    Please note that due to the
    nature of the industry, you will be required to work on a shift basis on a rota
    basis. Only successful candidates will
    be contacted for an interview/voluntary trial shift. All applicants will be required
    to prove that they are legally allowed to work in the United Kingdom.  
    Read Less
  • Barback  

    - London
    Craving something extraordinary?Find your tribe at B&L!Join us on our... Read More
    Craving something extraordinary?
    Find your tribe at B&L!

    Join us on our mission to
    deliver world-class service with our expertly crafted burgers and top-tier
    lobsters. If you have boundless creativity, shared enthusiasm and pure
    expertise then reach out to us. Together we can create something truly special.A Day in the Life: We're on the lookout for a skilled barback to join our lively bar team!
    As a behind-the-scenes expert, you will play a crucial role in running our bar
    smoothly. With every glass polished, ingredient stocked, and ice bucket filled,
    our barbacks strive to deliver exceptional service to each guest. You'll assist
    bartenders in crafting flawless cocktails, provide support, and ensure a
    seamless bar experience. Success in this role requires a keen eye for detail,
    product knowledge, and cost-consciousness.





    If you thrive in a fast-paced environment and take pride in
    delivering top-notch service, come join us!Why you will love us:At Burger & Lobster, our
    values aren't just words on a page, they are the heartbeat of our team and the
    essence of our customer experience.
    Be Honest: about our quality, our guests and with ourselves.
    Be Kind: to
    our guests, to our products and to each other
    Be Awesome: create memorable experiences fueled by a shared love for we do.
    Do what you love, Love what you do.
    What’s in it for you?
    Competitive hourly rate from £15.46      (inclusive of non-contractual tronc)
    A generous 50% discount across all of our
    restaurants in London once a month.Employee of the Month Award.
    An extra day of annual leave alongside a
    5.6-week holiday for your birthday, duvet day, whatever you want.
    Pension scheme – the older you will thank
    you.
    Flexible hours? Let’s chat about it.
    Ambitious and eager to grow? Tailored
    training programs to accelerate your career growth.
    Free and confidential advice through a 24/7
    helpline on financial, legal and personal matters through our employee
    assistance program because your well-being matters to us.
    Complimentary meals and drinks during
    shifts.
    Epic annual party where we gather to
    celebrate and create memories that will last a lifetime.
    Know someone who would love to work with
    us? Earn a bonus when you refer a friend.
    At Burger & Lobster, we are
    united by our shared passion for burgers, lobsters and amazing guest
    experiences and we proudly celebrate diversity and inclusivity, ensuring
    everyone feels valued and respected regardless of their backgrounds. This is
    one of our non-negotiables. If this sounds like you, we encourage you to apply!Please note that due to the
    nature of the industry, you will be required to work on a shift basis on a rota
    basis. Only successful candidates will
    be contacted for an interview/voluntary trial shift. All applicants will be required
    to prove that they are legally allowed to work in the United Kingdom. 



















     
    Read Less

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