Regional Branch Manager - South West About us Here at Bucher Municipal we manufacture high quality municipal and contractor cleaning vehicles. Our state of the art engineering design facilities and manufacturing techniques ensure that our product range continues to be an industry quality leader. If you decide to join us, you will be a valued part of the ever growing Bucher Municipal family. What the job involves: You will be responsible of delivering the highest possible levels of customer service to their defined region and ensure the Service Depot operates in an efficient and effective way. The successful applicant would attend to customer requirements for all service-related issues on a day-to-day basis, resolving them in a timely and professional manner. You will be expected to maximise the use of the resources available to the Service Centre, dividing their time equally between the Service Technicians and office staff to ensure that Bucher Municipal practices and requirements are fully upheld. The Regional Branch Manager is to ensure that all the employees work in accordance with the Company handbook. Work Experience: Previous background in a fast moving, customer service role at Management level, either within motor industry or other customer service environment. A successful track record in the ability to prioritise work loads, multi task, work without supervision and a confident decision maker. An understanding of commercial aspects of running a service centre, including budget control, revenue generating and maximising efficiency. IT literate with a good understanding of computers and systems. Desirable Attributes: The ability to understand technical aspects of a vehicle. Previous working with Microsoft 365. The ability to motivate staff and communicate at all levels. Benefits of working for us: Competitive Pension Scheme. Life Assurance Policy. Yearly Company Profit based Benefit. For further details
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