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  • Field Sales & Events Consultant  

    BT Group
    - Leicester
    Apply Now
    EE Field & Events Consultant Location Leicester Syston. Working Hours... Read More
    EE Field & Events Consultant Location Leicester Syston. Working Hours 37.5 Hours per week, Full flexibility over 7 days.
    Field & Events Guide – Door-to-Door Sales (EE Broadband) What’s In It For You
    • £28,742 basic salary + uncapped commission (possibility to earn £50k+!)
    • Paid travel expenses
    • Big discounts on EE & BT products
    • Career development and professional training
    • Optional private healthcare & dental cover
    • A fun, supportive team culture with exciting incentivesConnect People. Power Communities. Bring EE to Life.
    At EE, we’re not just about mobile networks – we’re about connecting people for good.
    We’re looking for confident, outgoing people to join our Door-to-Door Field Sales team. You’ll be the face of EE in your local area, engaging homeowners, sparking conversations, and helping them discover the power of EE Broadband.
    If you love talking to people, thrive on hitting targets, and want to be rewarded for your hard work – this is the perfect opportunity to take your sales career to the next level.

    What You’ll Do
    As a Field & Events Guide, you’ll take EE’s unbeatable broadband offers straight to our customers’ doors – delivering a Personal, Simple, and Brilliant experience every time.
    • Knock doors and engage homeowners with EE Broadband offers in your local area.
    • Turn conversations into sales by understanding customer needs and matching them with the right EE solutions.
    • Work in allocated territories, with all travel costs fully covered.
    • Deliver exceptional customer service while achieving and exceeding your targets.
    • Build trust and connection – making every customer feel valued, informed, and supported.
    • Represent the EE brand proudly within your community, sharing the benefits of staying connected with EE.

    What We’re Looking For
    • A confident, energetic personality – someone who can light up a doorstep.
    • A resilient, positive, and target-driven attitude.
    • Great communication skills – you know how to listen, build rapport, and engage naturally.
    • A driving licence (preferred but not essential).• A strong sense of motivation – you love achieving goals and being rewarded for it.


    Ready to Knock, Talk, and Shine?
    If you’re confident, motivated, and ready to take control of your earning potential, we’d love to meet you.
    Apply now to join EE as a Field & Events Guide (Door-to-Door Sales)- and start earning, growing, and connecting your community today.

    At EE we aim to look after both our colleagues and our customers. As this role is regulated, anyone that applies will be subject to a bankruptcy and criminal record check. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks Read Less
    Apply Now

  • Network Architect Specialist  

    BT Group
    - Halesowen
    Apply Now
    What you’ll be doing Lead the creation of high and low level network d... Read More
    What you’ll be doing Lead the creation of high and low level network designs for complex IP networks. Be hands on implementing these solutions, using vendor products such as Cisco. Work directly with our customers to understand their requirements and use this to inform your solutions. Work with support teams to enable management and the ongoing support of deployed solutions. Provide some third line support to deployed solutions. Provide support to other members of project teams, setting the technical direction for their own deliveries. Essential Skills Network Architecture  Requirements Gathering  Network Security  Network Design Network Infrastructure You'll definitely have Have experience in designing, building and providing third-line support for complex IP networks, that are secure, scalable, resilient, and give high performance. Know how to set the technical direction for complex and potentially large network solutions, creating both high and low level designs. Have knowledge of network design for security, potentially including firewall, IDS and IPS experience. Be able to communicate complex technical concepts and solutions to a range of technical and non-technical audiences Have a desire to continually update, enhance and validate own skills. You might even Have experience with and knowledge of enterprise and operator-scale routing design using protocols such as OSPF, IS-IS, BGP, LDP or RSVP. Have experience of automation and Software Defined Networking approaches, for example Cisco DNAC and Ansible. However, neither is mandatory as this is an area we as a team are looking to upskill in and would support your development in. Have experience of internal and external stakeholder management and engagement.  Have a certification in a network engineer discipline such as CISCO CCNP Routing and Switching. Though while desirable, practical experience using specific vendors’ equipment, such as Cisco is more important. Benefits Competitive salary 10% on target bonus (Depending on country based) BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% 25 days annual leave (not including bank holidays), increasing with service Huge range of flexible benefits including cycle to work, healthcare, season ticket loan World-class training and development opportunities From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.​ Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.​ 24/7 private virtual GP appointments for UK colleagues​ 2 weeks paid carer’s leave ​ World-class training and development opportunities​ Option to join BT Shares Saving schemes. Discounted broadband, mobile and TV packages Access to 100’s of retail discounts including the BT shop  #LI-Onsite Security is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we’re also the largest private cyber employer in the UK. With incredible opportunities to learn, develop and grow your skills, we’ll invest in you, nurture your potential and shape your future – whatever your background or experience. 

    In today’s world, safe and secure digital connections have never been more vital. You’ll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we’re capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less
    Apply Now

  • Field Sales & Events Guide  

    BT Group
    - Nottingham
    Apply Now
    EE Field & Events Guide – Event / Pop Up SalesLocation Clumber Street... Read More
    EE Field & Events Guide – Event / Pop Up SalesLocation Clumber Street Nottingham. Working Hours 37.5 Hours per week, Full flexebility over 7 days. Field & Events Guide – Event Sales (EE Broadband)

    What’s In It For You
    • £28,742 basic salary + uncapped commission (possibility to earn £50k+!)
    • Paid travel expenses
    • Big discounts on EE & BT products
    • Career development and professional training
    • Optional private healthcare & dental cover
    • A fun, supportive team culture with exciting incentives

    Connect People. Power Communities. Bring EE to Life.
    At EE, we’re not just about mobile networks – we’re about connecting people for good.
    We’re looking for confident, outgoing people to join our Field & Events Sales team. You’ll be the face of EE at shopping centres, pop-up stands, and community events – engaging customers, sparking conversations, and helping them discover the power of EE Broadband.
    If you love talking to people, thrive on hitting targets, and want to be rewarded for your hard work – this is the perfect opportunity to take your sales career to the next level.


    What You’ll Do
    As a Field & Events Guide, you’ll bring EE’s unbeatable broadband offers to life – delivering a Personal, Simple, and Brilliant experience every time.
    • Engage shoppers at pop-up stands and events with EE Broadband offers.
    • Turn conversations into sales by understanding customer needs and matching them with the right EE solutions.
    • Work across multiple event locations, with all travel costs fully covered.
    • Deliver exceptional customer service while achieving and exceeding your targets.
    • Build trust and connection – making every customer feel valued, informed, and supported.
    • Represent the EE brand proudly at events, sharing the benefits of staying connected with EE.

    What We’re Looking For
    • A confident, energetic personality – someone who can engage customers in busy environments like shopping centres
    • A resilient, positive, and target-driven attitude.
    • Great communication skills – you know how to listen, build rapport, and engage naturally.
    • A driving license (preferred but not essential).
    • A strong sense of motivation – you love achieving goals and being rewarded for it.

    Ready to Engage, Inspire, and Sell Brilliantly?
    If you’re confident, motivated, and ready to take control of your earning potential, we’d love to meet you.
    Apply now to join EE as a Field & Events Guide (Event Sales) – and start earning, growing, and connecting your community today. At EE we aim to look after both our colleagues and our customers. As this role is regulated, anyone that applies will be subject to a bankruptcy and criminal record check. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks Read Less
    Apply Now

  • Datacentre Infrastructure Engineer  

    BT Group
    - Halesowen
    Apply Now
    What you’ll be doing Providing the architectural direction for datacen... Read More
    What you’ll be doing Providing the architectural direction for datacentre infrastructure technologies across a large platform, primarily for virtualisation components and potentially encompassing storage and backup components Engaging across the wider infrastructure engineering team to understand use cases and requirements for virtualisation and storage technologies Collaborating with technical architects and security leads to ensure compliance with design standards and security requirements Documenting processes and procedures required for deployment, maintenance and operational use of infrastructure Champion the use of automation and orchestration capabilities to promote efficiency and improve working processes Essential Skills IT Infrastructure Architecture/Design Data Centre Infrastructure Systems Integration Troubleshooting Automation scripting What we'd like to see on your CV Mandatory Familiarity with virtualisation stacks such as VMware or Proxmox Experience with one or more of the following areas: Deployment or administration of VMware Cloud Foundation Administering vSAN clusters Knowledge of NSX-T or NSX Federation Preferred Ansible automation experience Experience with external storage solutions such as NetApp or Dell EMC Knowledge of backup and recovery technologies such as Veeam or Netvault Understanding of backup and disaster recovery strategies Experience providing 3rd line support to operational environmentsBenefits Competitive salary 10% on target bonus (Depending on country based) BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% 25 days annual leave (not including bank holidays), increasing with service Huge range of flexible benefits including cycle to work, healthcare, season ticket loan World-class training and development opportunities From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.​ Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.​ 24/7 private virtual GP appointments for UK colleagues​ 2 weeks paid carer’s leave ​ World-class training and development opportunities​ Option to join BT Shares Saving schemes. Discounted broadband, mobile and TV packages Access to 100’s of retail discounts including the BT shop  #LI-Onsite Security is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we’re also the largest private cyber employer in the UK. With incredible opportunities to learn, develop and grow your skills, we’ll invest in you, nurture your potential and shape your future – whatever your background or experience. 

    In today’s world, safe and secure digital connections have never been more vital. You’ll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we’re capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less
    Apply Now

  • Software Engineering Professional  

    BT Group
    - Cheltenham
    Apply Now
    What you’ll be doing Supports the design and development of software s... Read More
    What you’ll be doing Supports the design and development of software solutions in accordance with the wider architecture and security standards Supports in the execution of technical decisions, technology choices and architecture for a wide range of high-performance products, capabilities, and platforms, effectively balancing
    short-term impact with long-term transformation Maintains systems by monitoring and correcting software defects Supports the implementation and maintenance of high-quality tools and automation processes to support continuous delivery and developer productivity Writes, tests and reviews code, refining and rewriting as necessary under supervision and communicates to engineering professionals and colleagues involved in the project Essential Skills Software Testing Application Development Software Development Lifecycle Experience in Automation Attention to detail What we'd like to see on your CV The various phases of the software test lifecycle such as FAT, SAT, UAT, Integration Different test techniques such as black box, white box, soak, performance TDD/BDD Dev-Ops Continuous Integration (CI) and Continuous Deployment (CD) Evidence of testing on multiple platforms such as Linux and Windows and within different languages – Python, Ansible, Mongo, XML, VB, Java, C#, .Net, HTML, AngularJS, JSON, C++, SQL/MySQL/NoSQL, Mongo, Git, Docker, Kubernetes API, Stub and Harness Testing Benefits Competitive salary 10% on target bonus (Depending on country based) BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% On-call allowance (Depending on the requirements of the role) 25 days annual leave (not including bank holidays), increasing with service Huge range of flexible benefits including cycle to work, healthcare, season ticket loan World-class training and development opportunities From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.​ Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.​ 24/7 private virtual GP appointments for UK colleagues​ 2 weeks paid carer’s leave ​ World-class training and development opportunities​ Option to join BT Shares Saving schemes. Discounted broadband, mobile and TV packages Access to 100’s of retail discounts including the BT shop #LI-Hybrid #LI-Onsite #LI-Remote Security is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we’re also the largest private cyber employer in the UK. With incredible opportunities to learn, develop and grow your skills, we’ll invest in you, nurture your potential and shape your future – whatever your background or experience. 

    In today’s world, safe and secure digital connections have never been more vital. You’ll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we’re capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less
    Apply Now

  • Cloud Engineering Specialist  

    BT Group
    - Cheltenham
    Apply Now
    What you’ll be doing Be hands on in the build and development of world... Read More
    What you’ll be doing Be hands on in the build and development of world class secure cloud-based solutions as part of an agile delivery team. Lead the design of cloud solutions. Work directly with our customers to understand their requirements. Working with support teams to enable management and monitoring of cloud-based systems, and their ongoing support. Provide some third line support to deployed cloud-based solutions. Line manage several more junior members of the team, assisting them in their professional development. Essential Skills Cloud Architecture/Design Cloud Migration  Cloud Deployment  Software Development for Cloud  Agile Methodologies You'll definitely Have experience utilising AWS cloud services, both compute and appropriate managed services. Have expertise in developing for cloud, with experience in iterative full-stack development in appropriate languages (for example node.js or Python). Have experience in delivering Kubernetes or AWS EKS solutions. Have experience managing infrastructure-as-code, for example using Terraform or AWS CloudFormation. Have experience managing or mentoring more junior colleagues. You might even Have some experience with CI/CD pipelines, and tools such as Jenkins. Have experience automating specific management and maintenance activities, to support BAU tasks in complex systems environments. (e.g. new cloud account creation, bulk user management, environment housekeeping, monitoring and compliance). Have familiarity with micro-service and container based deployment strategies, and a zero trust authorization model. Some experience in the migration of on-prem solution to AWS. Have experience with other cloud platforms such as Azure and GCP. Benefits Competitive salary 10% on target bonus (Depending on country based) BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% 25 days annual leave (not including bank holidays), increasing with service Huge range of flexible benefits including cycle to work, healthcare, season ticket loan World-class training and development opportunities From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.​ Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.​ 24/7 private virtual GP appointments for UK colleagues​ 2 weeks paid carer’s leave ​ World-class training and development opportunities​ Option to join BT Shares Saving schemes. Discounted broadband, mobile and TV packages Access to 100’s of retail discounts including the BT shop  #LI-Onsite Security is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we’re also the largest private cyber employer in the UK. With incredible opportunities to learn, develop and grow your skills, we’ll invest in you, nurture your potential and shape your future – whatever your background or experience. 

    In today’s world, safe and secure digital connections have never been more vital. You’ll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we’re capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team. Read Less
    Apply Now

  • Senior Manager, Product Marketing  

    BT Group
    - London
    Apply Now
    What you’ll be doing Creating hero stories and purple thread across ou... Read More
    What you’ll be doing Creating hero stories and purple thread across our portfolio to create compelling and inspirational stories, and getting these into the hands of our customers through effective marketing Owning the product marketing strategy for BT Business priority propositions, defining ICP/segmentation, value positioning, messaging and any naming Work with props to ensure sellers and partners can be successful by delivering relevant marketing campaigns, case studies, briefings, playbooks etc that improve conversion and win‑rate. Accountable for driving campaigns and leads, tracking adoption and retention by activating campaigns and customer success journeys and tracking activation, usage and expansion KPIs. Work with props to understand market and competitive intelligence to inform customer narrative linking customer pain points to product solutions Create and maintain compliance for claims and differentiation. Understand and support commercial performance Accountable for aligning and influencing senior stakeholders to resolve trade‑offs and ensure execution reflects BT’s strategic and commercial priorities Safeguard governance and budgets by ensuring brand, legal, regulatory and security compliance while managing GTM programme spend and business cases. The skills and experience you'll have under your belt Proven track record in product marketing within B2B technology or telecoms, delivering successful launches and measurable growth outcomes. Demonstrated success in B2B product marketing, creating tools and content that improve conversion, win-rate and average selling price. Experience leading complex product narrative, managing multiple stakeholders and resolving trade-offs under tight deadlines. Ability to define segmentation, positioning and messaging strategies that differentiate BT Business propositions. Skilled at influencing senior stakeholders and supporting go-to-market plans across Product, Commercial and Props, Sales/ Channels, Finance, Legal and Brand/Comms. Strong capability to interpret market trends, competitive intelligence and performance data to optimise propositions and campaigns. Exceptional written and verbal skills to craft compelling narratives, enablement content and presentations for diverse audiences. Background in market and competitive analysis, translating insights into actionable strategies that influence product roadmaps and investment decisions. Benefits Annual on target bonus 15% (based on both personal and company performance) Private healthcare for you and your family £5500 car or cash allowance BT Pension scheme; minimum 5% employee contribution, BT contribution 10% 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service. 2 weeks carer’s leave From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more. Life Assurance (4 x life cover pay) Exclusive colleague discounts on our latest and greatest BT broadband packages 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans. My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers. Discounted EE TV including TNT Sport and the NOW Entertainment membership. Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. Volunteering days so you can give back to your local community. Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’ 24/7 private virtual GP appointments for UK colleagues Our leadership standards Looking in:
    Leading inclusively and Safely
    I inspire and build trust through self-awareness, honesty and integrity.
    Owning outcomes
    I take the right decisions that benefit the broader organisation. Looking out:
    Delivering for the customer
    I execute brilliantly on clear priorities that add value to our customers and the wider business.
    Commercially savvy
    I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future:
    Growth mindset
    I experiment and identify opportunities for growth for both myself and the organisation.
    Building for the future
    I build diverse future-ready teams where all individuals can be at their best. Read Less
    Apply Now

  • Network Specialist, Regional Planning & Optimisation  

    BT Group
    - London
    Apply Now
    What you’ll be doing The role purpose is to drive improvement in Radio... Read More
    What you’ll be doing The role purpose is to drive improvement in Radio Coverage & Performance through effective performance management and localized network optimisation. Main accountabilities for the role include: Perform detailed analysis of network performance and customer experience in a given geographical area. Produce and implement detailed improvement plans to deliver continuous network improvement using existing radio network capability. Perform detailed analysis of public benchmark (Umlaut and root metric) failures and implement improvement plans to reduce risk of future failures. Identify and prioritise investment requirements to drive better customer experience, build effective business cases to justify investment. Monitor network performance including failure cause breakdowns and investigate trends. Identify common trends across the network. Support development of less experienced members of the team and share knowledge openly and clearly to improve overall team skills. Work with operations and managed service provider to ensure operational faults impacting performance are being progressed effectively. Produce evidence packs to support decision making where required to get issues resolved and secure investment where required. Use advanced data analytics skills to drive improved ways of working. Support regional manager as required to complete priority tasks. What you'll bring Mandatory experience required for this role includes: Advanced Mobile Network RAN optimization/planning and/or RAN Performance knowledge in LTE and 5G. Ability at making decisions in ambiguous situations using incomplete information. Produce clear and effective communication both written and verbal to justify actions and drive business decisions. Experience of Huawei/Ericsson/Nokia Performance counters and parameters. Knowledge of crowd data sources and how they can be used to improve understanding of radio propagation and customer hot spots. Drive survey analysis including layer 3 message drill down and diagnostics. Nice to have (not essential) Data Analytics and the ability to process and investigate large datasets. Experience of using Atoll or similar Network planning tools. The use of and interpretation of network performance KPI’s. Assisting in the development of processes and methodologies relevant to the evolution of Mobile Network RAN optimization and performance. What's in it for you 10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% Life Assurance Cover Exclusive colleague discounts on our latest and greatest BT broadband packages, BT TV with TNT Sports and NOW Entertainment From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more. 25 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer’s leave World-class training and development opportunities Option to join BT Shares Saving schemes Read Less
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  • ServiceNow Platform Technical Design Lead  

    BT Group
    - Southampton
    Apply Now
    What you’ll be doing Own and deliver analysis and strategic investment... Read More
    What you’ll be doing Own and deliver analysis and strategic investment choices that underpin Service management’s strategic transformation Accountable for assessment of requirements within BT Business Discuss and agree on relevant architectural framework and identify optimum design pattern to deliver scalable, reusable system components with limited customization. Decision Making - Gathers information, and analyses different scenarios, assesses alternative resolutions and reaches a decision. Strong focus on business case, risk management, benefit realisation and relevant dependencies with strong ability to unblock blockers to ensure on time delivery Proactively monitor project progress, identify deviations, and take corrective actions to keep projects on track and keep stakeholders updated Develop and foster excellent relationships with key internal/ external customers and suppliers as appropriate for on-going program deliverables Lead the platform design team, overseeing the work of other designers. Responsible for the overall BT Business platform governance, ensuring alignment and coordination across various deliveries from different federated delivery teams across value streams. Experience you'll have Technical leadership: Extensive ServiceNow, ITIL, CSDM, TMF framework experience related to BT Business ServiceNow ecosystem and E2E integration architecture with in-depth knowledge in ServiceNow capabilities. Project management: Must have experience in managing complex Design programs or portfolios of projects, selecting the most suitable methodologies and implementing the necessary tools, processes and frameworks to suit the needs of a customer, colleague or client; moved outside of expected process or practice. Technology: ServiceNow CMDB data model, GEN AI, Agentic AI, ITOM, Service Bridge, CSM, ITSM, Risk Management, TMF-compliant ServiceNow integration framework, Licensing model Solution Architecture:Develops solutions which fit within the enterprise architecture in terms of information architecture, system portfolios and integration requirements. The skills you’ll need Agile DevelopmentDatabase Design/DevelopmentDebuggingAPIs/Web Service IntegrationProgramming/ScriptingMicroservices/Service Oriented ArchitectureIT SecurityCloud ComputingArtificial Intelligence/Machine LearningContinuous Integration/Continuous Deployment Automation & OrchestrationSoftware TestingApplication DevelopmentAlgorithm DesignSoftware Development LifecycleProject/Programme ManagementDecision MakingGrowth MindsetInclusive LeadershipBenefits An annual on-target bonus of 10% (personal and company multipliers). BT Pension scheme: minimum 5% employee contribution, BT contribution 10%. Exclusive colleague discounts on our latest and greatest BT broadband packages. 50% off EE mobile pay monthly or SIM-only plans, and a 50% discount for friends and family on EE SIM-only plans. Discounted EE TV, including TNT Sport and the NOW Entertainment membership. There’s also great support for working parents, including pay whilst on maternity, adoptive, and paternity leave. 25 days' annual leave (not including bank holidays), increasing with service. Volunteering days, so you can give back to your local community. Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’. Our leadership standards Looking in:
    Leading inclusively and Safely
    I inspire and build trust through self-awareness, honesty and integrity.
    Owning outcomes
    I take the right decisions that benefit the broader organisation. Looking out:
    Delivering for the customer
    I execute brilliantly on clear priorities that add value to our customers and the wider business.
    Commercially savvy
    I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future:
    Growth mindset
    I experiment and identify opportunities for growth for both myself and the organisation.
    Building for the future
    I build diverse future-ready teams where all individuals can be at their best. Read Less
    Apply Now

  • Network Specialist, Regional Planning & Optimisation  

    BT Group
    - Southampton
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    What you’ll be doing The role purpose is to drive improvement in Radio... Read More
    What you’ll be doing The role purpose is to drive improvement in Radio Coverage & Performance through effective performance management and localized network optimisation. Main accountabilities for the role include: Perform detailed analysis of network performance and customer experience in a given geographical area. Produce and implement detailed improvement plans to deliver continuous network improvement using existing radio network capability. Perform detailed analysis of public benchmark (Umlaut and root metric) failures and implement improvement plans to reduce risk of future failures. Identify and prioritise investment requirements to drive better customer experience, build effective business cases to justify investment. Monitor network performance including failure cause breakdowns and investigate trends. Identify common trends across the network. Support development of less experienced members of the team and share knowledge openly and clearly to improve overall team skills. Work with operations and managed service provider to ensure operational faults impacting performance are being progressed effectively. Produce evidence packs to support decision making where required to get issues resolved and secure investment where required. Use advanced data analytics skills to drive improved ways of working. Support regional manager as required to complete priority tasks. What you'll bring Mandatory skills & experience: Advanced Mobile Network RAN optimization/planning and/or RAN Performance knowledge in LTE and 5G. Ability at making decisions in ambiguous situations using incomplete information. Produce clear and effective communication both written and verbal to justify actions and drive business decisions. Experience of Huawei/Ericsson/Nokia Performance counters and parameters. Knowledge of crowd data sources and how they can be used to improve understanding of radio propagation and customer hot spots. Drive survey analysis including layer 3 message drill down and diagnostics. Nice to have (not essential) Data Analytics and the ability to process and investigate large datasets. Experience of using Atoll or similar Network planning tools. The use of and interpretation of network performance KPI’s. Assisting in the development of processes and methodologies relevant to the evolution of Mobile Network RAN optimization and performance. What's in it for you 10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% Life Assurance Cover Exclusive colleague discounts on our latest and greatest BT broadband packages, BT TV with TNT Sports and NOW Entertainment From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more. 25 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer’s leave World-class training and development opportunities Option to join BT Shares Saving schemes Read Less
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