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BSI
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  • Collections Specialist  

    - Milton Keynes
    We exist to create positive change for people and the planet. Join us... Read More
    We exist to create positive change for people and the planet. Join us and make a difference too!Credit ControllerMilton KeynesFull Time - Hybrid (2 days in the office per week)About the roleThis is an exciting role as Credit Controller to join our team based in Milton Keynes. This is a hybrid role with a requirement to be in the office 2 times per week.You will assist the Credit Manager in chasing debts, reconciling the ledgers and assisting with the resolution of queries for the EMEA UK, BSI Learning & the BSI Professional Services UK & Eire businesses in order to minimise the amount of working capital tied up in debtors and incidence of bad debt to BSI.The jobholder will be expected to take responsibility for ensuring all records are well maintained, accurate and complete and co-ordinate activities with other finance teams and departments in BSI.Key Responsibilities & AccountabilitiesIn liaison with the Credit Manager, ensure that all debts are chased promptly, to minimise bad debt and maintain the Company cash flow position.To have clear focus on own individual ledger, covering all accounts including designated Key Accounts to ensure complete coverage of the Sales ledgers.Working closely with the Queries team to ensure prompt resolution of all customer queries notified to Finance in order to facilitate debt collection, whilst protecting BSI’s interests and assuring Customers of the best Customer service & fair treatment at all times.Collaborating with all areas of the BSI business to ensure that the services of BSI are not supplied to bad debt clients.Liaising with the Credit Manager to ensure that the collections procedure is adhered to & that non-paying clients are escalated.Working with the team on a rota basis to Credit Check clients & deal with incoming queries to the Credit Control email box.Processing Credit Card payments & compiling paperwork for Sales Ledger refundsDealing with day to day correspondence from clients, ensuring prompt response & closure of issues & enquiries.Reduce open credits on sales ledgerAssist the Queries team to maintain acceptable query levelsKnowledge / Skills / AbilitiesPrevious experience within a Credit Control environment is essentialSound working knowledge of computer systems is requiredExcel knowledge to an intermediate levelWorking knowledge of SAP would be an advantageMust have a flexible and proactive approach to workBe a good team playerDedicated to high standards of customer serviceCapable of working under pressure to meet deadlines.Good communication skills and attitude are required to ensure the provision of a good service to both external and internal customers and staff.BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of:  United Kingdom 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle. Do you believe the world deserves excellence?We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!D&I Policy BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.If you require any reasonable accommodation to be made on account of a disability or impairment throughout our recruiting process, please inform your Talent Acquisition Partner.#LI-MM2 #LI-Hybrid About UsBSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
     
    Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
    Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
    Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace. Read Less
  • EMEA Billing Team Leader  

    - Milton Keynes
    We exist to create positive change for people and the planet. Join us... Read More
    We exist to create positive change for people and the planet. Join us and make a difference too!Job Title: EMEA Billing Team LeaderLocation: Milton Keynes (Hybrid: 2 days in-office)About the roleWe are looking for an experienced EMEA Billing Team Leader to join BSI’s Finance Business Services team. In this role you will lead the delivery of accurate, timely and compliant customer invoicing and credit note activity across a portfolio of EMEA client ledgers.Reporting to the EMEA Billing Manager, you will manage a team of Billing Specialists and Senior Billing Specialists, ensuring billing activity is prioritised effectively, service levels are met and strong controls and governance are maintained across multiple countries.You will work closely with Sales, Operations, Contracting, Master Data, Credit & Collections and Finance teams to deliver high quality billing while improving processes and preventing downstream issues such as disputes or delayed payments.This is a great opportunity for a finance professional who enjoys team leadership, operational excellence and improving billing processes in a multi country environment.ResponsibilitiesLead the day to day delivery of EMEA billing operations, ensuring invoices and credit notes are accurate, timely and compliantManage and develop a team of Billing Specialists and Senior Billing Specialists, providing coaching, performance management and development supportTranslate priorities from the EMEA Billing Manager into daily and weekly team plans, ensuring work is prioritised and delivered on timeMonitor and deliver key billing KPIs including invoice timeliness, right first time accuracy, backlog levels and credit note volumesEnsure invoices and credit notes are raised in accordance with contract terms, pricing structures, tax requirements and statutory regulationsOversee billing queries and disputes, ensuring issues are resolved quickly and root causes are addressedEnsure compliance with local statutory invoicing rules, VAT and indirect tax requirements across multiple EMEA countriesMaintain strong billing controls including approvals, documentation standards and evidence retentionSupport month end and year end billing activities including cut offs, backlog management and financial reporting inputsPartner with Credit & Collections, Cash Application and Operations teams to prevent billing errors and improve cash flow outcomesIdentify opportunities to improve processes, standardise workflows and support ERP or Order to Cash transformation initiativesEnsure high standards of billing quality through regular quality assurance and team coachingTo be successful in the role you will havePrevious experience withinBilling, Accounts Receivable or Finance Operations, ideally within a team leadership roleExperience managing billing teams and delivering results against operational KPIsStrong understanding of complex billing processes including contracts, pricing structures and invoicing requirementsExperience working across multiple currencies, countries or international ledgersKnowledge of VAT, indirect tax or statutory invoicing requirementsStrong stakeholder management skills with the ability to partner with Sales, Operations and Finance teamsStrong Excel skills including pivot tables and formulasExperience working with finance systems such as SAP or similar ERP platformsStrong attention to detail and the ability to manage competing deadlines in a fast paced environmentAAT or equivalent finance qualification is desirableBSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle. Do you believe the world deserves excellence?We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!D&I Policy BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.#LI-MM2#LI-HYBRIDAbout UsBSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
     
    Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
    Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
    Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace. Read Less
  • Accreditation Compliance Specialist  

    - Milton Keynes
    We exist to create positive change for people and the planet. Join us... Read More
    We exist to create positive change for people and the planet. Join us and make a difference too!Accreditation Compliance SpecialistPurpose of the role:The Accreditation Specialist is responsible for the effective day‑to‑day management and oversight of BSI’s global accreditation and specialist scheme programmes. The role plays a critical part in protecting BSI’s accreditation status, impartiality and reputation by maintaining robust relationships with global accreditation bodies and scheme owners, and by ensuring ongoing compliance with accreditation and oversight requirements.The role involves operational oversight of key global accreditation programmes, including:System certification - ANAB; UKASFood scheme ISO 17065Automotive IATF 16949 oversight programmeThe role also ensures the integrity, accuracy and availability of accreditation coverage, certificates and compliance agreements across the Global Quality & Compliance SharePoint site and associated document repositories.Key Responsibilities & Accountabilities:Provide day‑to‑day management and oversight of global accreditation body programmes, including ANAB and UKAS.Manage the ISO 17065 food scheme accreditation programme and the IATF 16949 automotive oversight programme.Plan and coordinate annual assessment programmes with accreditation and oversight bodies, including attendance at and participation in regular liaison meetings.Liaise with Regional Quality & Compliance Directors and Country Operations teams to organise office and assessment visits, conducted either on‑site or remotely.Ensure assessment reports are distributed appropriately, with findings clearly communicated, responsibilities assigned, and records accurately maintained within Entropy.Monitor and manage all time‑bound accreditation requirements, including pre‑assessment documentation and corrective action plan (CAP) responses.Identify and escalate any actual or potential risks to BSI’s accreditation status, impartiality or reputation to senior management in a timely manner.Provide nonconformity and assessment data to support analysis, reporting and management review.Track accreditation‑related invoices, verify accuracy, and manage processing through Basware.Maintain accurate and up‑to‑date accreditation coverage documentation, certificates and compliance agreements within Global Q&C systems and shared drives.Skills:Experience of how external accreditation and oversight operates within a certification bodyExperience of working with BSI systems and tools, including PG, Basware and SharePointExperience of using accreditation/oversight systems and portals such as IATF AMP, UKAS portal and ANAB ANSICA and EQM portalsKnowledge and understanding of invoicing and purchase-to-pay (P2P) systems to track and approve AB/OB invoices against purchase ordersAble to maintain work deadlines and manage conflicting prioritiesGood communicator, able to work proactively with people at all levels in business, internally and externally.
     #LI- KW1
    #LI-HYBRIDAbout UsBSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
     
    Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
    Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
    Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace. Read Less
  • EMEA Billing Manager  

    - Milton Keynes
    We exist to create positive change for people and the planet. Join us... Read More
    We exist to create positive change for people and the planet. Join us and make a difference too!Job Title: EMEA Billing Manager Location: Milton Keynes (Hybrid: 2 days in-office)About the role: We are looking for an experienced EMEA Billing Manager to lead our regional Billing function within Finance Business Services.This is a key leadership role accountable for the accurate, timely and compliant generation of invoices and credit notes across an assigned EMEA portfolio. You will play a critical part in protecting revenue, supporting cash flow, reducing billing defects and enhancing client experience through strong governance and quality control.Reporting to the OTC Tower Lead, you will lead and develop EMEA Billing Team Leaders, drive KPI performance, and partner closely with Sales, Operations, Finance, Credit & Collections and Master Data to ensure billing excellence across the region.This role combines operational leadership, financial control, stakeholder partnering and continuous improvement within a global OTC structure.Responsibilities:Lead and develop EMEA Billing Team Leaders, ensuring strong performance, engagement and delivery against KPIsOwn billing accuracy, timeliness and credit note governance across the EMEA portfolioDrive right-first-time billing, defect reduction and revenue protection initiativesMonitor and improve key metrics including SLA performance, backlog, credit notes, billing queries and cycle timeEnsure invoices and credit notes comply with contracts, pricing agreements and VAT/tax regulationsOversee complex billing models including consolidated, milestone, recurring and multi-entity billingAct as senior escalation point for complex or high-risk billing disputesPartner with Credit & Collections to support faster cash collection and dispute preventionSupport month-end and year-end activities including billing cut-offs, accrual inputs and revenue substantiationMaintain strong internal controls, audit readiness and documentation standardsContribute to ERP and OTC transformation initiatives as the EMEA Billing SMEDrive standardisation, automation and continuous improvement across billing processesTo Be Successful in the Role, You Will Have:Strong knowledge of contract-to-billing translation, VAT/GST and local tax complianceExperience managing complex billing across multiple currencies and regionsProven track record of delivering KPIs and driving measurable process improvementsExperience leading and developing teams, including performance managementExperience working closely with Sales, Operations, Finance and other cross-functional teamsStrong analytical skills with the ability to identify trends and implement sustainable fixesGood Excel capability (including pivots and formulas)Working knowledge of financial systems (SAP experience desirable)BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle. Do you believe the world deserves excellence?We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!D&I Policy BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.#LI-MM2 #LI-Hybrid About UsBSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
     
    Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
    Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
    Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace. Read Less
  • Client On-boarding Executive  

    - Milton Keynes
    We exist to create positive change for people and the planet. Join us... Read More
    We exist to create positive change for people and the planet. Join us and make a difference too!Job Title: Client On-boarding ExecutiveLocation: Milton Keynes, United Kingdom Hybrid working model: 3 days in the office and 2 days working from homePurpose of the roleTo build effective relationships with clients which ensure that every experience meets their aspirations and delivers on our premium service expectationsResponsible for the scheduling of initial audits, ensuring seamless coordination between the auditor and client- considering logistics and qualificationsEnsuring clients receive regular calls to maintain the focus on the achievement of their certification and successfully complete their application process overallTo liaise with Sales to manage the onboarding of new clients. Developing collaborative relationships with Sales and Operations teamsTo support with Complaint Resolution and minimise New Business Attrition. Work with sales to review and retain as many applications as possible, and where attrition occurs, make sure that this is fully detailed and processed correctlyKey Responsibilities & Accountabilities:Manage key aspects of new client applications, onboarding, and schedulingBuild relationships with Sales to ensure onboarding of new clients is smooth and effective for the client journeyConduct capacity planning and auditor scheduling, through Common Operating Model, to ensure profitable, cost-effective and timely delivery of audits and planning of new & existing clientsComplete daily workflow-driven activities to ensure all tasks are completed on timeMonitor individual KPI performance and ensure relevant targets are achieved and exceededPromote and identify new client opportunities and raise with sales as per agreed internal processesAssist with client enquiries, both external and internal, and respond promptlyCollaborate with Operations Manager on the best use of auditors to effectively deliver work and utilisation targetsProvision of support in the induction and training of new employeesParticipate in the periodic team meetings and contribute to the monitoring and improvement of planning performance, through the provision of data related to the main KPIs and implementation of necessary actionsEnsure client information is up-to-date and carry out regular data clean-upEnsure effective communication with Finance in relation to planning of “debtor” clients’ audits or pre-pay clientsUndertake specific ad-hoc project work as requiredAdopt a team approach to working both within own group and with other teams and functions within the department and other areas of the businessKey DimensionsResponsible for establishing effective relationships with Operations, Sales and all new business clientsTo provide excellence in customer service by taking proactive ownership of the service delivery roleTo utilise all available resources and planning tools to ensure maximum delivery potentialAchievement of KPI’sIdentify opportunities for new businessEngage in all areas where the client’s application with BSI is considered to be at riskTravel requirements: Occasional travel may be necessaryLanguage requirements: Business English, other languages desirableAbout UsBSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
     
    Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
    Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
    Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace. Read Less
  • Client On-boarding Executive, Milton Keynes  

    - Milton Keynes
    We exist to create positive change for people and the planet. Join us... Read More
    We exist to create positive change for people and the planet. Join us and make a difference too!Job Title: Client On-boarding ExecutiveLocation: Milton Keynes, United Kingdom Hybrid working model: 3 days in the office and 2 days working from homePurpose of the roleTo build effective relationships with clients which ensure that every experience meets their aspirations and delivers on our premium service expectationsResponsible for the scheduling of initial audits, ensuring seamless coordination between the auditor and client- considering logistics and qualificationsEnsuring clients receive regular calls to maintain the focus on the achievement of their certification and successfully complete their application process overallTo liaise with Sales to manage the onboarding of new clients. Developing collaborative relationships with Sales and Operations teamsTo support with Complaint Resolution and minimise New Business Attrition. Work with sales to review and retain as many applications as possible, and where attrition occurs, make sure that this is fully detailed and processed correctlyKey Responsibilities & Accountabilities:Manage key aspects of new client applications, onboarding, and schedulingBuild relationships with Sales to ensure onboarding of new clients is smooth and effective for the client journeyConduct capacity planning and auditor scheduling, through Common Operating Model, to ensure profitable, cost-effective and timely delivery of audits and planning of new & existing clientsComplete daily workflow-driven activities to ensure all tasks are completed on timeMonitor individual KPI performance and ensure relevant targets are achieved and exceededPromote and identify new client opportunities and raise with sales as per agreed internal processesAssist with client enquiries, both external and internal, and respond promptlyCollaborate with Operations Manager on the best use of auditors to effectively deliver work and utilisation targetsProvision of support in the induction and training of new employeesParticipate in the periodic team meetings and contribute to the monitoring and improvement of planning performance, through the provision of data related to the main KPIs and implementation of necessary actionsEnsure client information is up-to-date and carry out regular data clean-upEnsure effective communication with Finance in relation to planning of “debtor” clients’ audits or pre-pay clientsUndertake specific ad-hoc project work as requiredAdopt a team approach to working both within own group and with other teams and functions within the department and other areas of the businessKey DimensionsResponsible for establishing effective relationships with Operations, Sales and all new business clientsTo provide excellence in customer service by taking proactive ownership of the service delivery roleTo utilise all available resources and planning tools to ensure maximum delivery potentialAchievement of KPI’sIdentify opportunities for new businessEngage in all areas where the client’s application with BSI is considered to be at riskTravel requirements: Occasional travel may be necessaryLanguage requirements: Business English, other languages desirableAbout UsBSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
     
    Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
    Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
    Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace. Read Less
  • Management Systems Auditor  

    - Swansea
    We exist to create positive change for people and the planet. Join us... Read More
    We exist to create positive change for people and the planet. Join us and make a difference too!Position: Management Systems AuditorSalary: Competitive basic salary based on experience, plus company car, incentive bonus & great benefits packageLocation: Homebased contract – based near Swindon, Southampton, Portsmouth, Bournemouth areasAbout the Auditor role:As a BSI Auditor, you will support clients through their assessment process with us to achieve ISO standards. No two days are the same! We see a wide range of clients, from the very small to global brands in different industry sectors, with opportunities to work on-site and remotely. You’ll take clients through the audit process and once this is complete you’ll prepare a report and present your findings, ultimately helping our clients to improve.Key Responsibilities & Accountabilities:We’re looking for someone who already has a good level of knowledge and experience in more than one management standard, ideally the core standards of ISO9001, ISO14001 and/or ISO45001. We can offer training and development to help you build your skill set in additional standards.The important thing is that you’re a great communicator, agile in your approach, resilient and supportive. For this role, you will need industry experience in Railway, Construction and/or Manufacturing.It is a varied role assessing all types of clients and each day brings something new. The role is homebased with a blend of travelling to and assessing clients sites and remote auditing.What we offer:In addition to your ongoing training and development, we also offer:Generous annual leave allowance of 27 days (on top of bank holidays), with options to buy/sell additional annual leave daysCompany paid private medical insuranceExcellent company-contributed pension schemeVolunteer day to give back to the communityRewards programme with access to discounts and cashbackLife assurance at 4x base salary
    plus… a wide range of other flexible benefits that you can tailor to suit your lifestyle.#LI-JT1#LI-RemoteBSI - Your Partner in Progress We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!D&I Policy BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.About UsBSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
     
    Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
    Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
    Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace. Read Less
  • EMEA Credit & Collections Manager  

    - Milton Keynes
    We exist to create positive change for people and the planet. Join us... Read More
    We exist to create positive change for people and the planet. Join us and make a difference too!Job Title: EMEA Credit & Collections ManagerLocation: Milton Keynes (Hybrid: 2 days in-office)About the role: We are seeking an experienced EMEA Credit & Collections Manager to lead ourregional Credit & Collections function within Finance Business Services.This is a key leadership role responsible for protecting cash flow and working capital across an assigned EMEA portfolio. You will set the strategy, governance and performance standards to ensure strong cash collection, effective credit risk management, and consistent, fair customer treatment across multiple countries and entities.Reporting to the OTC Tower Lead, you will directly manage the EMEA Credit & Collections Team Leader, retaining full accountability for regional performance while working closely with Sales, Billing, Operations, Cash Application and Query Resolution teams to reduce overdue debt, prevent revenue leakage and drive sustainable process improvements.This role combines operational leadership, credit risk governance, stakeholder partnering and transformation within a global OTC structure.Responsibilities:Lead and develop the EMEA Credit & Collections Team Leader, ensuring strong delivery against KPIs and targetsOwn regional cash performance, DSO, ageing profile and dispute/query cycle timeDefine and embed an aged debt strategy (30/60/90/120+) to reduce overdue balances and bad debtOversee credit risk governance including credit limits, terms, exposure monitoring and approvalsManage extended payment terms and ensure strong documentation and review controlsAct as senior escalation point for complex or high-risk accounts, including payment plans and legal escalation where requiredPartner with Billing, Operations and Query Resolution teams to address root causes of overdue debtWork closely with Cash Application to resolve unallocated cash and short paymentsCoordinate late-stage debt strategy and Debt Collection Agency (DCA) referrals, ensuring compliance and audit readinessDeliver month-end and year-end collections reporting, aged debt commentary and risk assessmentMaintain strong compliance, control and audit documentation across EMEASupport ERP and OTC transformation initiatives as the EMEA Credit & Collections SMEDrive standardisation, automation and continuous improvement across collections processesTo Be Successful in the Role, You Will Have:5–7+ years’ experience in Credit & Collections Management within an EMEA or global environmentStrong experience managing multi-country ledgers across multiple currenciesProven track record of delivering KPIs including DSO, overdue reduction and cash forecastingExperience in credit risk assessment, policy governance and financial reviewStrong stakeholder management skills across Sales, Operations, Finance and LegalExperience identifying trends in aged debt and implementing sustainable process improvementsGood Excel capability (including pivots and formulas)Working knowledge of financial systems (SAP experience desirable)Experience leading and developing high-performing teamsStrong analytical, resilient and customer-focused leadership approachBSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle. Do you believe the world deserves excellence?We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!D&I Policy BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.#LI-MM2 #LI-Hybrid About UsBSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
     
    Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
    Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
    Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace. Read Less
  • Asset Development Project Manager  

    - Loughborough
    We exist to create positive change for people and the planet. Join us... Read More
    We exist to create positive change for people and the planet. Join us and make a difference too!Purpose of the role: The Asset Development Project Manager is part of the Global Labs Operation Support function, tasked with overseeing the successful execution of engineering projects within the Product Certification business stream. The role requires managing projects from initial concept through solution design & implementation, culminating in a seamless handover to the internal client. The Project Manager will work closely with internal stakeholders & utilising a team of Development Engineers to specify, procure and design state-of-the-art testing equipment for deployment across BSI testing laboratories at the Loughborough facility.
     
    Key Responsibilities & Accountabilities:These responsibilities and accountabilities collectively empower the Project Manager to effectively drive project success and contribute to the growth and excellence of the Product Certification business stream.Project Oversight: Take charge of managing various projects within the Product Certification business stream, ensuring their successful execution from initiation to completion.Risk Management: Identify potential risks and challenges associated with projects and implement proactive measures to mitigate them, maintaining project timelines and quality standards.Stakeholder Collaboration: Collaborate with internal and external stakeholders, including clients, partners, and regulatory bodies, to ensure seamless communication and alignment of project goals.Budget Control: Manage project budgets, monitor expenditures, and ensure that financial resources are allocated judiciously to optimize project outcomes.Quality Assurance: Uphold rigorous quality standards for project deliverables, implementing processes to review and approve project outputs before final delivery.Reporting and Documentation: Prepare comprehensive project reports, presentations, and documentation to provide regular updates to senior management and stakeholders regarding project status, milestones, and potential issues.Continuous Improvement: Drive continuous improvement initiatives within the project management process, identifying opportunities for increased efficiency, effectiveness, and innovation.Conflict Resolution: Address conflicts or issues within the project team and across stakeholders, applying strong interpersonal skills to find amicable solutions that uphold project objectives.Knowledge Sharing: Foster a culture of knowledge sharing and learning within the team, promoting the exchange of best practices, lessons learned, and industry insights.Regulatory Compliance: Ensure that all projects adhere to relevant industry regulations, standards, and guidelines, upholding ethical, HSE, Engineering and legal practices throughout the project lifecycleProfessional Development: Stay updated with the latest trends, tools, and methodologies in project management, continuously enhancing your own skills and expertise.Key Performance Indicators: Metrics – Delivery of projects in adherence to agreed Cost, Quality & Time objectives.Stakeholder Satisfaction – gathered from feedback.Reporting – accurate communication & reportsCross-Functional Collaboration – successfully collaborate with other departments or business unitsChange Management – Ability to make changes in project scope or objectives while minimizing impacts.Travel requirements:Occasional travel to other BSI sites, suppliers or clients will be required.Language requirements:Business EnglishKnowledge and Experience (e.g. Type, level):Project Management Methodologies: Profound understanding of project management methodologies (Prince2, Agile, Waterfall, etc.) and their application to projects.Industry Experience: Knowledge of Engineering processes, standards and regulation. Can demonstrate experience delivering complex engineering projects.Desirable Criteria: Lab or Equipment Build Experience and Knowledge of Research and Development Project Process.Skills and Abilities: Innovation Design thinking, critical thinking & problem solving, risk tolerance, business acumen, project management, presentation skills.Digital Confidence Statistical literacy, data interpretation, data driven decision making, data visualization, data storytelling, AI awareness, MS Suite Competency – Word, Excel, Project, Teams, Outlook etc.Adaptability networking, change management, strategic thinking, resilience, effective communication, emotional intelligence.Interpersonal Conflict resolution, influence & persuasion, feedback & coaching, collaboration, cultural competence.Project Leadership Ability to lead project team members & manage key stakeholders, fostering a collaborative and productive environment.Time Management Able to manage time efficiently, balancing multiple projects and priorities.Financial Acumen Proficiency in budgeting, financial analysis & resource allocation.Qualifications(e.g. Technical):Bachelor’s Degree (or equivalent)Project Management Qualification (Prince2, APM, PMI)CDM RegulationsLean Six SigmaIOSH/ NEBOSHPersonal Qualities /Aptitudes(e.g. Initiative, flexibility, commitment, reliability):Initiative – Proactively identifies and drives process improvements.Flexibility – Adapts to changing priorities and business needs.Commitment – Dedicated to achieving operational excellence.Reliability – Consistently delivers high-quality work and meets deadlines.Solutions Orientated – Tackles challenges with a logical and data-driven approach.Collaboration – Works effectively across teams and stakeholders.Attention to Detail – Ensures accuracy in process execution and documentation.About UsBSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
     
    Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
    Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
    Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace. Read Less
  • Employee Relations Specialist  

    - London
    We exist to create positive change for people and the planet. Join us... Read More
    We exist to create positive change for people and the planet. Join us and make a difference too!Job Title: Employee Relations SpecialistLocation: Milton Keynes OR Covent Garden, London (Hybrid)About the role:We are hiring an Employee Relations Specialist to join BSI’s People Services team, reporting to the UK Employee Relations Lead.BSI operates in a complex, multi-jurisdictional environment where employment legislation and collective arrangements continue to evolve. This role provides specialist support across employee relations activity in the UK, ensuring consistent, compliant, and high-quality case management while contributing to global ER initiatives.You will play a key role in strengthening compliance, improving the people experience, supporting investigations, and driving continuous improvement across ER processes and frameworks.Key Responsibilities:Provide specialist support across UK employee relations cases, including disciplinaries, grievances, dismissals, performance matters, reorganisations, and investigations.Partner with Investigating Managers to ensure high-quality, consistent case management, documentation, and outcomes.Deliver ER education and skills-building interventions to strengthen manager capability.Support development and maintenance of ER policies, templates, and documentation.Collaborate with Centres of Excellence and People Operations to ensure consistent application of employment law and best practice.Support implementation of the Early Resolution Framework to proactively reduce formal ER cases.Monitor and analyse ER case data to identify themes and recommend improvements.Contribute to development of training materials and guidance for managers and People teams.Support global ER dashboard reporting and wider people plan initiatives.Identify opportunities to leverage digital tools and AI to enhance documentation, tracking, and efficiency.To be successful in the role, you will have:Strong understanding of UK employment law and HR best practice.Experience supporting employee relations case management in a UK-based HR or People function.Experience operating within a matrixed or complex organisation.Strong analytical skills with the ability to use data to identify themes and drive improvement.Excellent organisational and prioritisation skills, with strong attention to detail.Strong communication skills, with the ability to flex style to different audiences.A growth mindset with resilience and agility in driving performance improvement.A degree or relevant professional qualification in HR (desirable).BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development including 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle. Do you believe the world deserves excellence?We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!D&I Policy BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.#LI-MD1 #LI-RemoteAbout UsBSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
     
    Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
    Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
    Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace. Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany