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Broadridge
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  • Client Support Consultant (Hybrid - Flexible Options)  

    Broadridge
    - London
    Apply Now
    At Broadridge, we've built a culture where the highest goal is to empo... Read More
    At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.Broadridge is growing! We are actively recruiting for an energetic, creative and customer focused person that is looking to start or further develop their career in a FinTech environment by joining our team in London. 
    As a Support Consultant, you will be on the front lines of ensuring Broadridge's global client base is effectively using our Order Management System (OMS), reference data and risk products day-to- day to drive their business.
    In this role, you'll be on a team acting as the primary point of contact for all Broadridge Asset Management Solutions (BAMS) clients, including hedge funds, wealth managers and traditional asset managers. You will interact directly with traders, trade support, operations and IT groups daily to support their use of BAMS products and services. Succeeding in this role, requires balancing knowledge of the financial industry, technology and our applications to ensure our clients systems are operationally ready on a daily basis and any issues are addressed in a timely and effective manner.
    As a service delivery team member, you will have a significant impact on the client's organization and their ability to do business in an efficient and timely manner. You will accomplish this impact through proper issue tracking, providing excellent internal and client communication, timely resolution or escalation of client issues.
    Are you a dedicated individual with a strong client service mentality? Do you thrive in a dynamic and creative environment? Are you looking for a role in which you can really make a difference? Please see below for how you can contribute to the success of our organization.Primary Responsibilities:Provide front line support to BAMS product suite end users via phone and email.Serve as front line of support for all trading inquiries- troubleshoot, triage and manage issues from point of origin to resolution.Provide clients, and internal partners, proactive, consistent and quality update on issuesWork with the manager to handle issue backlog, monitor and assign issues as reported by clientsDevelop and maintain strong working relationships with client baseEssential Qualifications:Ability to read code and write simple scripts in any programming languageAbility to work in a dynamic environment where clients are using our products, in real time to enable business decisionsUnderstanding of financial markets and tradingStrong written and verbal communication skills and ability to multi-taskComputing or Finance degreeGood working knowledge of all of the following technologies: C#, VB, PythonSQL Server and Transact SQL skillsClient facing technical support experienceThe following knowledge and skills will be a plus:Financial industry (investments) knowledge will be the very strong plusFront office (traders) support experienceExperience with product functional testing Any risk background within financial servicesOther key attributes include to be self-motivated, an ability to take responsibility and be prepared to learn fast.#LI-Hybrid#LI-AC1We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.  Read Less
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  • Compensation and Benefits Manager  

    Broadridge
    - London
    Apply Now
    At Broadridge, we've built a culture where the highest goal is to empo... Read More
    At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.As a Compensation and Benefits Manager, you will be responsible for the operational delivery and continuous improvement of our compensation and benefits programs.You will serve as a subject matter expert, supporting day-to-day operations, data analysis, and process improvements to ensure our programs are competitive, compliant, and aligned with business goals.Responsibilities:Administrate and coordinate compensation and benefits programs, including salary reviews, annual bonus processes, and benefits enrollment.Conduct salary benchmarking and participate in market compensation surveys to help maintain competitive pay practices.Analyze compensation data and support the annual compensation review process by preparing data, reports, and recommendations.Provide support to HR colleagues and managers, answering queries and explaining compensation and benefits policies.Ensure data integrity and compliance with all relevant laws and internal policies.Assist with the communication and rollout of new or updated compensation and benefits initiatives.Assist with job evaluations, ensure internal consistency and market alignment.Assists with gender pay analytics and reporting.Participate in compensation and benefits-related projects as needed.Prepare regular and ad hoc reports for management.Requirements:5+ years of experience in compensation and benefits field.Experience in compensation benchmarking, job evaluation, and benefits administration.Strong analytical and Excel skills; experience with HRIS systems a plus.Attention to detail and ability to manage multiple tasks and deadlines.Knowledge of relevant labor laws and statutory requirements.Good written and verbal communication skills.Strong team player, able to collaborate across HR and the business.Bachelor’s degree in Business Administration, Finance, or related field.Relevant certification (e.g., CCP, GRP) is an advantage but not required.#LI-ML1We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.  Read Less
    Apply Now

  • Delivery Manager  

    Broadridge
    - London
    Apply Now
    At Broadridge, we've built a culture where the highest goal is to empo... Read More
    At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.Role OverviewWe are looking for an experienced Delivery / Development Manager who will be responsible for day-to-day software development and the management of our team of global developers working on our . With proven practical experience across several development methodologies, our Delivery Manager will be dynamic, self-motivated and keen to work in a small, quality team where they can make a difference. The ability to serve as a System Architect and Scrum Master when necessary would also be advantageous.This role reports to the Head of Asset Servicing (Astrid) Technology and has a team of up to 4 direct reports.Your mission is to coach and empower teams to support the delivery of multiple projects as they anticipate and mitigate risks, track and communicate timelines to the wider business and leadership, and continuously evolve their roadmap to align with the strategy.Broadridge Delivery Managers are instrumental in guaranteeing that our underlying systems are healthy and reliable. They establish and iterate on processes to ensure the team are improving their agile practices to maintain outstanding operational excellence.ResponsibilitiesManage and provide leadership to the application team and hold the owners to account for their delivery commitments and qualityIdentify and manage engagement risks and flag major issues earlyEnsure adequate process controlCollaborate with the Client Programme Manager and Global Delivery team to agree scope and schedule for delivery of application deliverablesCollaborate with Product Management in understanding the detailed requirements capture process and plan for the scheduling of these inputs into the application delivery planIdentify and deliver on-going training needs to support the team as well as conduct reviews with direct reports providing constructive feedback and coaching, ensuring KPI's and SLA's are met.Play a proactive role in proposing technologies, tools & approachesHelp grow the development practiceWork collaboratively and positively to assess and overcome issues with deliveries and/or stakeholder expectations (both internal and external stakeholders)Recognition of improvement areas through the SDLC process and proposal of initiatives to improve quality, nimbleness, time to market and costExperience RequiredOutstanding technical background in software delivery coupled with excellent leadership, communication and management skills.Experience of managing an Agile team.Excellence in technical communication with peers and non-technical cohortsDemonstrated ability to mentor other software developers to maintain architectural vision and software qualityQualificationsBachelor's degree in Computer Science or related fieldMinimum of 3 years of team lead experience in a software developmentA record of successful delivery of softwareStrong understanding of the software development cycleStrong leadership, project management skills, time management, and problem solving skillsWillingness to dive into software environments and technical issuesExperience with multiple standard SDLC processes, particularly Agile Scrum or similarHigh command of verbal and written English.Self-motivated, team player, action and results orientedWell organized, good communication and reporting skillsAbility to successfully work under tight project deadlinesWe'd like to hear from you if you identify with the following:Deep understanding of the Agile frameworks and Lean principlesExperience facilitating and leading a continual planning process in a very complex and rapidly growing environmentWorked within Delivery community where the mission was to challenge and improve the processes to increase the effectiveness of a team or divisionExperience working with a range of stakeholders including partners, clients and senior managementExperience facilitating and leading a continual planning process in a very complex and rapidly growing environmentFamiliarity with architecting, designing or performing other technical practices (e.g. distributed architectures, cloud infrastructure, test-driven development, simulation engines), with a focus on promoting technical craftsmanshipExpert Jira user with a solid understanding of its functions.High level of emotional intelligence, excellent communication skills, ability to listen with empathy and enabling people to act by increasing insight.Ability to communicate and work effectively in teams of technical and non-technical individuals.While we think the above experience could be important, we’re keen to hear from people that believe they have valuable experience to bring to the role. If you identify with the team and mission, but not all of our requirements, then please still apply.
    Area for impactBuild an agile and lean practice, capable of evangelizing a lean mindset with knowledge of a range of agile frameworks, methods and practices.Create an environment to facilitate rapid adoption of a new process, a collaborative mindset and a focus on what is important where the team can take ownership and be accountable.Develop a coaching mindset in the team to develop a culture of continuous improvement through inspection and adaptation through short and iterative cycles.Serve the team, to grow self-organizing and cross-functional teams, focused on high-value work, removing impediments to the development processServe the organization, in planning, leading, coaching and supporting across all stakeholder and team members on the organization’s Agile adoption.Facilitate Agile ceremonies for internal and external project teams and drive projects to completion.Challenge deliverables status, anticipate blockers, remove blockers and identify and engage with the right stakeholders to mitigate unexpected issues.Develop a strong understanding of the technical architecture of the Corporate Actions platform.Contribute to the product and architecture technical roadmap.Advance the adoption of Agile collaboration toolingProvide clarity on team priorities via clear and concise communication.#LI-Hybrid#LI-LM1We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.  Read Less
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  • Global Operations Associate  

    Broadridge
    - London
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    Description Responsible for developing and optimizing processes to mee... Read More
    Description Responsible for developing and optimizing processes to meet business goals and cost targets. Ensures productivity and ROI through performance monitoring and coaching. Performs administrative tasks using coordination and data management skills, following established procedures with moderate supervision.We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.  Read Less
    Apply Now

  • Senior Global Operations Associate  

    Broadridge
    - London
    Apply Now
    At Broadridge, we've built a culture where the highest goal is to empo... Read More
    At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.We are seeking a seasoned and detail-oriented professional to join our Global Market Operations Team in a senior capacity. This role demands a background in proxy voting operations and a deep understanding of global market workflows. The successful candidate will be responsible for managing and validating high-profile data across proprietary systems, overseeing operational processes, and leading the execution of market voting activities under tight deadlines.As a senior subject matter expert in the proxy voting process, you will lead and guide operational activities across key Global markets. You’ll collaborate with internal teams and external stakeholders to ensure accurate and timely execution of client votes, interpret local market requirements, and liaise with issuers and vote agents. You will also stay informed on evolving European directives and regulatory changes.In addition to hands-on responsibilities, you will play a key role in optimizing workflows, and driving continuous improvement. You will track and analyze key performance indicators (KPIs), compile monthly statistics, and support billing and reporting processes to ensure operational efficiency and accountability.ResponsibilitiesOversees own workload while mentoring and supporting team members to ensure operational excellence.Resolves both routine and complex issues using sound judgment, strategic insight, and established frameworks.Monitors, analyzes, and reports performance metrics to inform billing, operational improvements, and strategic decisionsCommunicates with clarity and influence across international teams, issuers, vote agents, and senior stakeholdersBuilds and nurtures strong cross-functional relationships, fostering collaboration across global operationsDrives the delivery of Global Proxy Services across multiple markets, ensuring alignment with client expectations and SLAsManages high-pressure situations with composure, applying advanced planning, organizational, and problem-solving skillsChampions a culture of accountability, client focus, and continuous improvement across the team, and leads by example.Preferred QualificationsEducated to A Level standard or equivalent International Baccalaureate.Would suit someone with several years’ experience within an operational role in the financial services industry or in a commercial environment.A financial service qualification is desired but not essential.2 to 5 years’ experience in proxy voting or corporate actions.Skills & CompetenciesStrong operational expertise with a sharp eye for detail and a commitment to delivering resultsAdvanced Excel skills, with proficiency in data analysis and reporting.Excellent communication and stakeholder management skills, with the ability to collaborate across teams and external partners.Proven ability to perform under pressure, managing high volumes and tight deadlines with composure and efficiency.#LI-Hybrid
    #LI-AC1We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.  Read Less
    Apply Now

  • Business Development Director (Hybrid)  

    Broadridge
    - London
    Apply Now
    At Broadridge, we've built a culture where the highest goal is to empo... Read More
    At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.Broadridge is seeking a highly motivated, team-oriented, analytical, experienced business development manager to join our London-based team. This role reports to the General Manager, International Issuers, and will primarily focus on our Investor Communications offering.Responsibilities:Conduct direct engagement with clients - primarily Investor Relations and Company Secretary professionals - to identify pain points, gather feedback, and develop business cases for new opportunities.Analyze regulatory trends to inform product vision and ensure compliance.Support the development of product roadmaps, requirements, and user stories aligned with the company’s strategic goals.Develop go-to-market strategies, including sales support materials, to clearly represent our solutions to clients.Collaborate with sales personnel to provide product and technical knowledge in support of pre-sales activities.Engage with clients, prospects, and partners to deliver comprehensive product demonstrations and technical explanations, and to create supporting documentation.Prepare business analysis, discovery documentation, and presentations for product management teams to address functional gaps.Monitor market and competitive landscapes, identifying opportunities for product differentiation.Measure and report on product adoption, client satisfaction, and key outcomes, iterating based on data and feedback.Qualifications:Minimum of 5 years’ experience in financial services, with a proven record in business development, product strategy, or consulting roles relevant to investor communications or governance.Deep knowledge of corporate governance best practices, ESG (Environmental, Social, and Governance) frameworks, and current trends in investor relations and shareholder engagement.Direct exposure to Investor Relations, Company Secretariat processes, or related regulatory and compliance obligations (e.g., annual meetings, proxy statements, shareholder communications).Advanced academic credentials: Master’s degree preferred (or equivalent) in business, finance, law, or a related discipline.Outstanding communication, presentation, and executive stakeholder management skills, with ability to influence at all organizational levels.Demonstrated strength in high-level technology assessment, project management, and financial analysis/modelling.Familiarity with SaaS or digital platforms supporting corporate governance, meeting management, and shareholder communications a plus.Proven ability to thrive within complex, matrixed organizations, demonstrating leadership presence and cross-functional influence.Relationship builder with an entrepreneurial mindset, passionate about opportunities to drive innovation and client value.#LI-DS1
    #LI-HybridWe are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.  Read Less
    Apply Now

  • Director - Account Management, Securities Services  

    Broadridge
    - London
    Apply Now
    At Broadridge, we've built a culture where the highest goal is to empo... Read More
    At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.Role OverviewManages the overall sales efforts domestically and/or globally, including planning and sales service activities (where applicable). Successfully executes sales strategies, maintains operating budgets/sales forecasts, builds and grows relationships, works collaboratively across Broadridge regions, products and services.Establishes and maintains the strategic aspect of enterprise-wide relationships with clients to ensure client satisfaction while also working to identify opportunities for maximum revenue retention, renewal of existing products/services, and up-sell/cross-sell/new sales. Identifies opportunities for market segment, product, and/or solutions sellers to engage with and further penetrate clients.Applies theoretical knowledge-base of concepts within sales disciplineCharacterized by negotiation skills and specific experience and/or general awareness of the products, services and financials in the marketOwns and proactively manages a quota and is measured and rewarded financially against achievement to that quota targetWorks with complex or large territory/account, products/services, sales or account management processesMay be recognized as an expert in one areaHas authority/opportunity to set and negotiate product/service termPlans own territory or account approach and manages own resourcesPossesses a minimum of seven years' related job experienceFunctional knowledgeRequires understanding and application of procedures and concepts within own discipline and basic knowledge of other disciplinesBusiness ExpertiseHas extensive experience working in the securities services industry, with an established network of contactsGood, working technical knowledge of the entire investment lifecycle preferably with practical experience in a variety of business line rolesHas a solid understanding of sales related business, financials, products/services, the market as well as the needs of assigned accounts; is aware of competitors and the factors that differentiate them in the marketLeadershipConsistently displays role model behavior, aligned to Broadridge values and ethicsActs as a resource for colleagues with less experience; may help develop colleagues' understanding; work effort is periodically reviewed in detailProblem SolvingSolves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of informationImpactMeaningfully impacts a range of customer, project or service activities within own team and other related teams; works within broad guidelines and policiesInterpersonal SkillsGuides, influences and persuades others; explains complex information; works to build consensusWe are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.  Read Less
    Apply Now
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