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British Medical Association
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  • Employment Adviser  

    - Cardiff
    Job Overview About the BMAThe British Medical Association (BMA) is the... Read More
    Job Overview About the BMAThe British Medical Association (BMA) is the trade union and professional body for doctors in the UK. We represent, support and negotiate on behalf of all UK doctors and medical students. Join the BMA at a crucial time for doctors and the NHS and be part of a team working for better pay and conditions for the profession.

    About the roleAn exciting opportunity has arisen for a full-time Employment Adviser (EA) to join the Member relations team of BMA Cymru/Wales. The Employment Adviser will provide individual case representation, both in person and via Teams, on complex issues to ensure that members receive the best possible individual advice and representation. This will include preparing and presenting cases to employers, internal or external appeal panels. You will also assist with the development and delivery of local BMA campaigns, working with others to organise in workplaces, and support members in undertaking campaigns in their places of workThe role is a hybrid role based a minimum of 2 days per week in the Cardiff office. The role is based in the Cardiff office, and it is a requirement for the successful applicant to live within the region or within a commutable distance. You must have a valid driver’s license and the ability to attend employee work sites when required.To be successful as an EA you'll have:Extensive working experience of complex casework, advising / representing employees and /or employersUp to date and in-depth expert knowledge of employment law, employee relations, human resource policies, procedures and good practiceKnowledge of the terms and conditions under which NHS doctors workKnowledge of NHS structures in Wales and an understanding of the key issues facing the medical profession in Wales is also desirableThe ability to manage a demanding workload Effective presentation skillsStrong interpersonal, networking and stakeholder management skillsExcellent negotiation & influencing skills. A legal/CIPD qualification (desirable) Why work for us? We offer a wide range of benefits including:30 days holiday entitlement plus bank holidays and a BMA company dayDouble matching pension contributions up to 12% of salaryAdditional leave entitlement for volunteering or moving house (after completion of probationary period)Onsite gym and subsidised café at BMA HouseAccess to a 24/7 Employee Assistance Programme (EAP) with free confidential counselling, a helpline and specialist support availableElectric vehicle and Cycle to work salary sacrifice schemes (available after completion of probationary period)Long service recognition every 5 yearsProfessional subscription cover where membership of a professional institution is required for your roleBMA Law - discounted rates for employees requiring legal services such as will writing/conveyancingMultiple flexible benefits and discounts through our employee benefits platformLots of Learning and Development/training opportunities via our internal learning hubSeason ticket loan (up to £10,000) (after completion of probationary period)Anonymous recruitmentThe BMA endeavours to be an inclusive employer, ensuring fairness and consistency to select the best candidate for roles. To support our aims, we use specific software to remove all personal identifying information from CVs and applications. Personal information such as name, date of birth, age and gender are anonymised and will only become visible to hiring managers if you are selected for interview.To apply please upload an up to date version of your CV and supporting information setting out your suitability for the role.  Read Less
  • Membership Manager  

    Job Overview About the BMAThe British Medical Association (BMA) is the... Read More
    Job Overview About the BMAThe British Medical Association (BMA) is the trade union and professional body for doctors in the UK. We represent, support and negotiate on behalf of all UK doctors and medical students. Join the BMA at a crucial time for doctors and the NHS and be part of a team working for better pay and conditions for the profession.About the roleWe’re looking for an experienced Membership Manager to lead our Membership Administration and Data teams and to drive continuous improvement across our member experience, CRM processes and operational delivery. This is a maternity cover role for up to 12 months.As a Membership Manager you will:Manage and develop the Membership Administration and Data teams (15 in total with up to 25 during busy periods)—prioritising workloads to meet internal and external service level agreements and ensuring consistently high standards of customer service. Own the CRM function for membership, subscriptions and direct debit processing—scoping and documenting requirements, partnering with a variety of project teams to deliver effective changes. Champion data quality and management information/BI reporting that supports BMA strategy and decision‑making. Coordinate key membership cycles, including renewals, weekly joiners and the annual price‑increase period, managing third‑party relationships and ensuring SLAs and contractual obligations are met.Partner across the BMA—liaising with Comms, Member Relations, Policy and external stakeholders to embed best practice, compliance and efficient processes.Support ballots and referendums, working with committees to co‑ordinate and deliver accurate outcomes.Advise on membership trends and projections, providing insight and guidance to colleagues and senior stakeholders. Deputise for the Head of Membership when requiredAs a Membership Manager you’ll have:Proven line management experience across administrative and data‑focused teams, with a track record of coaching and developing colleagues (essential)Hands‑on CRM ownership (membership/subscriptions/direct debit), requirements management and change delivery with IT/project teams (essential)Strong data quality, MI/BI reporting and analytical skills to inform strategy and operations.Excellent stakeholder management, cross‑functional collaboration and process improvement experienceStrong written and verbal communication skillsAn understanding of the structure and workings of the NHS Why work for us? We offer a wide range of benefits including:30 days holiday entitlement plus bank holidays and a BMA company dayDouble matching pension contributions up to 12% of salaryAdditional leave entitlement for volunteering or moving house (after completion of probationary period)Onsite gym and subsidised café at BMA HouseAccess to a 24/7 Employee Assistance Programme (EAP) with free confidential counselling, a helpline and specialist support availableElectric Vehicle and Cycle to work salary sacrifice scheme's (available after completion of probationary period)Long service recognition every 5 yearsProfessional subscription cover where membership of a professional institution is required for your roleBMA Law - discounted rates for employees requiring legal services such as will writing/conveyancingMultiple flexible benefits and discounts through our employee benefits platformLots of Learning and Development/training opportunities via our internal learning hubSeason ticket loan (up to £10,000) (after completion of probationary period)Anonymous recruitmentThe BMA endeavours to be an inclusive employer, ensuring fairness and consistency to select the best candidate for roles. To support our aims, we use specific software to remove all personal identifying information from CVs and applications. Personal information such as name, date of birth, age and gender are anonymised and will only become visible to hiring managers if you are selected for interview.To apply please upload an up to date version of your CV and supporting information setting out your suitability for the role.  Read Less

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