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  • Teacher of English (Young learner) – Full-Time (Relocate to Seoul, South Korea)  

    British Council
    - London
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    Employer: British CouncilLocation – KoreaNumber of Positions - 5Job Ty... Read More
    Employer: British CouncilLocation – KoreaNumber of Positions - 5Job Type- Fixed Term ContractRole Purpose To provide learners with a rewarding and stimulating English language learning experience.  To promote and ensure quality teaching and effective learning of English.  To support the wider aims of the British Council and its cultural relations mission
    Accountabilities Delivering teaching to the highest standards of ELT to a range of Young Learners (ages and levels) Enhancing British Council’s reputation as a world authority in ELT Continuing professional development and sharing of best practices. Ensuring teaching is engaging, relevant and appropriately challenging, and meets learner needs and expectations Using a variety of resources and technologies to meet learner needs and ensuring teaching meets Teaching Quality standards and organisational expectations Supporting the teaching centre’s activities and British Council plans   
    Qualifications
     
    Essentials University degree (in any discipline) TEFL-I qualification (CELTA or Trinity Certificate TESOL)  
    Desirables Cambridge DELTA or Trinity Diploma Postgraduate Certificate in Education in primary, secondary, or equivalent Certificate in English Language Teaching to Young Learners (CELTYL) or Teaching Young Learners Extension Certificate (TYLEC)
    Work Experience
     
    Essential  2 years post-certificate i.e. CELTA or Trinity Certificate TESOL experience in two or more of the following age groups: Young learners aged 4 to 6 (400+ hours) Young learners aged 7 to 11 (800+ hours) Young learners aged 12 to 14 (400+ hours) Young learners aged 15 to 17 (400+ hours)
    Desirable Experience teaching phonics and literacy. Salary & Benefits  Package: KRW 3,493,148 - KRW 4,123,233 depending on qualifications and experience. This includes KRW 1,000,000 (one million Korean won) per month housing allowance. Housing: The British Council Korea will provide support for a security deposit, i.e. key money, in advance. The key money will be paid up to the amount of KRW 10,000,000 (ten million Korean won) for a single lease. The key money is paid by the British Council to the lessor on the employee’s behalf and is returned to the British Council upon expiry of the lease. Annual Leave: Annual paid leave is 35 days. In addition, there are 14 public holidays per year.  Medical Allowances: All British Council teachers are registered with Allianz Partners, the designated British Council insurer, to receive medical cover for themselves and their dependents. The teacher is responsible for an annual deductible of £150 for everyone who makes a claim Settling-in allowance :(if you are recruited from outside Korea) Teachers are given a settling-in allowance of two weeks' salary for a single teacher and three weeks' for a teacher with a partner/ a spouse/ dependents. You will also receive up to two weeks' hotel accommodation/quarantine and subsistence on first arrival. Baggage allowance :(if you are recruited from outside Korea) Teachers are eligible for an accountable baggage allowance of £1,200 for single teachers; £2,000 for staff with accompanying partner and/or children. Travel Allowance: (if you are recruited from outside Korea)- The British Council will pay economy class air fares from London to Seoul at the start of contract (for staff recruited from the UK) and Seoul to London at the end of the successful completion of the contract. The British Council will also pay for the same incoming and outgoing air fare for spouse, partner, and/or children recognised via the Family Certificate and Partner Declaration Form.

     Additional Information     Contract Duration: 24 Months Renewable Period: 1 Year Contract Hours: 38 Per week  Contract Teaching Hours: 24 +2 substitution Tentative start date: January 2024 Work schedule:  All branches are open 7 days a week. From Monday to Friday, the earliest weekday classes start at 1:00 pm and the last ones finish at 7:40 pm with weekend classes starting at 9:30 am and the last ones finishing at 6:45 pm. You will work five days per week, with two consecutive days off. During the two intensive periods in the summer and the start of the calendar year, classes currently run from 10.00 am until 5.00 pm from Monday to Friday, with a Sat/Sun weekend. This may be subject to change in the future. Local restrictions on employment: For immigration and registration purposes, new teachers applying for a visa must Hold a passport from an English-speaking country as defined by Korean immigration services: UK, Ireland, US, Canada, Australia, New Zealand, and South Africa. Candidates with an F-visa, of any nationality, can apply for this post if they have a university degree from one of the above-mentioned countries. Provide an original undergraduate degree/MA certificate from one of the abovementioned English-speaking countries Obtain an apostilled/verified criminal record check from the country of nationality Provide requested documentation to obtain local police checks from previous countries of employment, reference checks, employment checks and qualification checks over the past 10 years. Pass a medical check-up in Korea, including an HIV and drugs test  Closing date and time – Sunday 3rd November 2024 (23:59 IST) Read Less
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  • Hourly Paid Teacher  

    British Council
    - London
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    Job Title: Teacher (NQT) Location: Morocco, Casablanca Contra... Read More
    Job Title: Teacher (NQT) Location: Morocco, Casablanca Contract type: Hourly Paid – Freelance Contract duration: 1-year Pay rate: PB 4 Role purpose To provide learners with a rewarding and stimulating English language learning experience. To promote and ensure quality teaching and effective learning of English. To support the wider aims of British Council and its cultural relations mission Role context As a Core Teacher you will support British Council’s global English strategy by • delivering teaching to the highest standards of ELT • enhancing British Council’s reputation as a world authority in ELT • continuing professional development and sharing of best practices Main Accountabilities: Teaching Plan, prepare and deliver high quality English language teaching that meets the needs of different customer groups taking into account individual learning needs and modes of learning Ensure teaching meets British Council Global Teaching Standards, as well as organisational and learner expectations. Monitor progress and provide regular feedback to help manage students’ performance throughout their learning, and actively promote learner autonomy and progress Actively engage in professional development and performance management to ensure quality and high standards in teaching and learning and maintain British Council’s position at the forefront of best ELT practices. Teaching Centre Activities Support teaching centre’s activities and British Council plans Attend staff meetings and otherwise contribute to the development, evaluation, and improvement of English language courses, materials and related services, in order to meet students’ needs by actively working as a member of the teaching team Support local marketing and promotional strategy, and assist the teaching centre team in delivering excellent customer service through dissemination of information and communications with students Complete teaching related administrative tasks to specified standards and uphold professional responsibilities and values. Ensure British Council’s values and behaviours are reflected in their work Customers & Stakeholders Maintain good relationships with customers and colleagues Ensure customers are aware of British Council’s cultural relations role and help develop opportunity for students to gain some understanding of the UK and its values and to participate in inter-cultural interactions either in class or as out of class activity Compliance Ensure guidelines and policies are applied and upheld in relation to Safeguarding, Data Protection, Equality, Diversity and Inclusion, Special Educational Needs and Diversity, Health and Safety Equality, Diversity and Inclusion Ensure Equality, Diversity and Inclusion (EDI) is taken into account when planning and delivering lessons and engaging with customers and colleagues Person specification Qualifications Minimum/essential Desirable Undergraduate degree Cambridge CELTA/Trinity cert TESOL Recognised diploma in EFL i.e. DELTA / Trinity Diploma Role specific knowledge and experience Minimum/essential Desirable As appropriate within at a CORE level Demonstrate subject knowledge Engage and motivate learners Create a positive and inclusive learning environment Plan and deliver coherent lessons Make use of assessment and feedback Manage teaching and learning resources Uphold professional responsibilities and values Successful competition of an initial TEFL qualification e.g. CELTA/Trinity cert TESOL or equivalent. Experience in teaching relevant age groups Early Years aged 2 to 5 (400+hours) Primary aged 6 to 10 (400+ hours) Lower Secondary aged 11 to 14 (800+ hours) Upper Secondary aged 15 to 17 (400+ hours) University/Vocational students aged 18 to 25 (400+hours) Adults General English 18+ (800+ hours) Equality Statement Read Less
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  • Test-Day Coordinator  

    British Council
    - London
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    We support peace and prosperity by building connections, understandin... Read More
    We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

    We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

    Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people. Role Purpose The purpose of this role is to ensure the efficient, effective operational co-ordination and delivery of B2B Exams and Projects at the right cost and customer experience. The role is to support B2B Customers on operational, system and technical issues and report issues and resolutions to the Account Relationship Manager to develop and retain the Account. This role will also provide technical support for all digital devices during exams sessions. This includes ensuring that the necessary devices are in good working order, properly set up and ready for exam use. The role will need to be on standby during exam sessions and troubleshoot or escalate issues for prompt resolution. Main Accountabilities: Service delivery and Operations ▪ Support registration of exam entries, responding to queries or issues ▪ Provides technical assistance leading up to and on Test Day ▪ Undertakes bulk upload and cash reconciling ▪ Project management and vendor management to ensure procurement, regular servicing and readiness of use of IT related equipment to ensure smooth delivery of exam services. ▪ Ensures technical compliance of equipment and connectivity at test venues ▪ Plans and prioritises own work activities, which span across a range of different work streams, responding to changing and at times competing requirements to ensure effective delivery of responsibilities over a weekly/monthly time horizon. ▪ Supports all relevant to pre-test, test day, post-test services and procedures. ▪ Coordinate with test day operations coordinator relevant tasks of pre-test, test day and post test. Customers/ Relationship and stakeholders ▪ Supporting continuous improvement in the efficiency/cost effectiveness/quality of service delivery/systems in the unit or department ▪ Proactively work with Operations Manager to deliver satisfactory and timely resolution of customer (internal or external) complaints, coordinating input from other team members as required. Ensures the customer is kept informed throughout the process. ▪ Acts as ‘help desk’ to venue staff and customers / candidates ▪ Develops good working relationships and engagement with Venue Staff and appropriate colleagues throughout the BC to facilitate effective and efficient service delivery. ▪ Act as point of contact and manage escalated issues in country from Venue Supervisors and Venues, supported by Operations Manager / Cluster team when required. Risk and compliance ▪ Adhere to Quality and Compliance Assurance (QCA) standards, exams boards standards & guidelines, and IELTS audit requirements at all times. Strict adherence to exam security and administration requirements is an essential part of the job ▪ Undertake contingency and risk management on the ground, liaise with Local IT, Examiner or Venue Staff to ensure alignment on communications. ▪ Follows agreed corporate risk management processes and procedures when delivering services (e.g. child protection, security policies, financial protocols, anti-fraud measures) to protect the interests of the BC and its customers at all times. Analysis and reporting ▪ Uses standard procedures and templates, regularly records, analyses and reports on operational activity such as venue staff performance to support senior managers in making timely and effective business decisions that respond to operational needs. ▪ Supports wash-up meetings to review Test Day performance delivery, continual improvement and corrective actions Finance ▪ Manage financial transactions through SAP and carry out related duties as per role on SAP (e.g. raise purchase requisitions/sales orders) in compliance with essential Finance and procurement policies ▪ Assist with income reconciliation, income collection, vendor payments etc as needed Minimum/essential Requirements- University Degree and 2 years of relevant exams operations experience. Experience managing small teams or demonstrating management potential. Experience of maintaining the highest standards of customer satisfaction Ability to prepare and present reports and analysis. Desirable Requirements- Previous experience in exams administration, esp using IELTS systems like like ORS, IWAS, IAM, EQCS Knowledge of UK Board regulations and processes and proven track record of complying with these. Read Less
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  • Exams Operations Manager  

    British Council
    - London
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    We support peace and prosperity by building connections, understandin... Read More
    We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

    We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

    Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people. Role Purpose The purpose of this role is to ensure exams operations and supporting resource meet customer experience requirements and ensure exams integrity on the ground. This role is ultimately responsible for efficient, effective, and compliant pre and post Test Day, in addition to test day delivery. managing cost, risk and contingency on the ground and setting standards, developing, and managing the performance of their team. Main Accountabilities: Service Delivery ▪ Implements a range of standardised, operational procedures and systems within a given work plan to achieve specified, clearly measurable targets (revenue, volume, time and/or cost, venues admin work) ▪ Receives instructions and requests from cluster leadership and plans and organises given resources accordingly (often at short notice) to ensure that work is carried out efficiently and effectively ▪ Adapts work plans where necessary to meet customer expectations. ▪ Drives continuous improvement at country level in the efficiency/cost effectiveness/quality of service delivery ▪ Uses a range of standardised systems and processes to plan and coordinate effective, timely and cost-effective logistical support to enable the delivery of high-quality services to a range of customers (internal and/or external) Leadership and management ▪ Motivates and encourages team performance.  ▪ Plans and prioritises country's operational activities, and supports team development towards effective delivery of services ▪ Manages day to day performance of country operations team, dealing with sickness, discipline, motivation etc., to ensure high quality service delivery is maintained at all times Customers/ Relationship and stakeholders ▪ Takes end-to-end accountability for researching and obtaining satisfactory and timely resolution of complex/escalated customer (internal or external) operational complaints and issues, coordinating input from other colleagues/departments/managers as required, to do so. ▪ Ensures the customer is kept informed throughout the process. ▪ Develops good working relationships with appropriate colleagues throughout the BC to facilitate effective and efficient service delivery. ▪ As required, supports senior colleagues in hosting/attending external events or meetings, ensuring these run efficiently and effectively and that a positive, professional image of the BC is projected. ▪ Takes lead on specific stakeholder relations and vendor negotiations as directed/delegated. Risk and compliance ▪ Adheres to Quality and Compliance Assurance (QCA) standards, exams boards standards & guidelines, and IELTS audit requirements at all times. ▪ Uses standardised processes to monitor team/unit compliance with agreed corporate risk management procedures relevant to service delivery (e.g., child protection, security policies, financial protocols, anti-fraud measures) to protect the interests of the BC and its customers. ▪ Highlights to senior managers any instances of non-compliance. ▪ Ensures team receive and maintain appropriate induction/training in all relevant risk management procedures. ▪ Uses standard corporate protocols to assess a range of risks in service/product delivery. ▪ Makes appropriate contingency plans to manage delivery safely and effectively in challenging or high-risk circumstances. Commercial and resource management ▪ Directly plans and controls specific cost variables (rather than the total budget) to meet established targets, ensuring compliance with all relevant corporate financial systems and processes ▪ Actively seeks to maximise value for money when acquiring resources, goods, or services for the country operations. Analysis and reporting ▪ Uses agreed financial procedures/templates, conducts monthly and year-end analysis and reporting on income and expenditure/ profitability and risk/pipeline/actual performance versus plan targets Minimum/essential Requirements- University Degree and 2 years of relevant exams operations experience. Experience managing small teams or demonstrating management potential. Experience of maintaining the highest standards of customer satisfaction Ability to prepare and present reports and analysis. Desirable Requirements- Previous experience in exams administration, esp using IELTS systems like like ORS, IWAS, IAM, EQCS Knowledge of UK Board regulations and processes and proven track record of complying with these. Read Less
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  • Education Project Manager  

    British Council
    - London
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    We support peace and prosperity by building connections, understandin... Read More
    We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

    We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

    Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people. Role Purpose Implementation of projects with a low level of complexity funded by British Council or by another client or funding mechanism. Leads the successful delivery of a range of projects from start to finish including managing the contract or project plan, managing client or internal stakeholders, successfully achieving reporting and meeting compliance standards. Or works within a larger programme or multi country programme on a particular component. Main Accountabilities:
    Relationship & Stakeholder management Has relationships with delivery partners and stakeholders within country and is able to procure services and contract delivery partners. Holds suppliers to account for delivering against contract. Build strong internal relationships and networks Commercial and Financial Management Ensure sound financial planning, working closely with finance teams to ensure British Council and client financial year plans are up to date. Ensure accurate and timely monthly (re)forecasting is in place, by running regular reports in the SAP system on actuals, monitoring outstanding purchase orders, reviewing commitments, analysing and commenting on reasons for variances to plan and recommending corrective actions. Monitoring monthly finances, including correct expenditure, ensuring the P2P process is being followed and correcting any mis-postings or journals needed. Lead on British Council, partner or client reporting (including, with Finance Manager, financial reporting) and ensure reports are delivered on time, to budget and to a high standard. Compliance to BC financial policies and procedures. Project Management
    Contributes to development of, owns and delivers on Project Management Plan Identifies risks in a project or programme and puts together mitigation strategies with SRO Responsible for internal and client, procurement, contracting, compliance and reporting pm Checks on and reports on compliance Manages procurement on a project/programme Responsible for data management including timely data entry, quality assurance of data, undertaking basic analysis of monitoring data, and developing progress reports to meet funding needs Undertaking programme-specific data collection as needed. This includes working with colleagues to identify indicators and tools for data collection, quality assuring all data, and undertaking basic analysis. Business Development
    Supports the identification and development of professional networks, relationships and partnerships to increase the British Council’s impact and reputation. Ensures high quality and accurate pipeline data for country/pillar. Conducts specific pipeline and partner/competitor analysis to contribute to business development planning and prioritisation. Provides support with development of new business proposals, ensuring that internal and external professional standards are met.
    Equality, Diversity and Inclusion (EDI) To actively Contribute to an inclusive and anti-racist organisational culture, being aware of your own biases, and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people’s well-being and mental health. Understand the British Council’s approach to equality, diversity and inclusion and how it applies to your role and make time for learning and development relating to EDI and anti-racism. Minimum/essential Requirements- Experience of managing projects from start to finish and familiarity with project life-cycles. Understanding of procurement, evaluation and reporting requirements of projects. Proven experience of managing project finances. 3-years experience in managing education projects Experience of managing stakeholders Project management qualification desirable Experience of working in project or programme management. Experience of using technology in project delivery. Good understanding and experience of supporting monitoring and evaluation. Desirable Requirements- Managing education projects in International Organizations Foundation level Project Management certificate or relevant work experience. Read Less
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  • Research and Insights Manager  

    British Council
    - London
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    We support peace and prosperity by building connections, understandin... Read More
    We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

    We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

    Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people. Important Information on the Role: Contract Type – Indefinite  Pay Band – 7 Salary – Up to £33,995 plus £3,300 London allowance Benefits :  An attractive civil service pension scheme with 27% employer contribution 32 days annual leave plus 3 days of volunteering leave Location – UK wide (London, Manchester, Cardiff, Belfast, and Edinburg)  Application Closing Date – 31st July,2024  Requirements - Candidates applying must have the legal right to work in the UK now and in future as this is an indefinite contract. British Council will not sponsor visas.  The Team: Marketing and Communications at the British Council is a strategic function which drives awareness, understanding and engagement with us across our diverse audiences. We use insight, knowledge and analysis of our market and our customers to engage them with our work and our products and services in the most impactful and effective way. We lead the development of our brand and use our expertise to tell inspiring stories to enhance our global reputation, build lifelong relationships, engage our staff and demonstrate our impact.  Cultural Engagement brings together our work in Arts, English and Education in a globally connected and sustainable way, sharing skills, knowledge and expertise to provide more joined up responses to key global challenges, and increasing our impact with audiences, partners and beneficiaries around the world.  The Role :  To assess market insight needs for the relevant focus area within the Cultural Engagement (CE) Strategic Business Unit (SBU), providing expert advice to colleagues on insight and research requirements. The role will support designing research needs, coordinating briefs and suppliers on specific insight projects, and providing detailed quality assurance from planning to dissemination. The role will also help define and develop insight practices, processes and frameworks as set by the Head of CE Marketing Innovation.  Main Responsibilities:  Consultancy, analysis & problem-solving  Applies advanced market insight and analytics expertise to provide advice to Cultural Engagement globally in the relevant area. Applies analytical approaches to identify and assess current state of market insights and analytics infrastructure, processes and systems, define opportunities for improvement and design, develop and implement agreed improvements, enabling global consistency.  Undertakes expert analysis on options for change, benchmarking contemporary best practice, to support recommendations for change and drive market insight and analytics process and system development. Distils complex concepts and analysis into cogent and persuasive presentations, which convincingly influence decision-makers about the case for new market insights and analytics approaches, systems, processes and tools. Internal customer focus  Builds an in-depth understanding of the operational context, opportunities and challenges for market insight and analytics activities within relevant CE area. Makes appropriate linkages to issues across the broader organisation, to ensure that the development of market insights and analytics projects and initiatives is based on informed business insight and joined-up thinking. Consults closely with internal customers and other stakeholder to understand current and future business needs for market insights and analytics. Service improvement  Supports the designs, development and management of the global infrastructure for market insights and analytics, e.g., insight databases / systems within relevant CE area.  Leads the development of global processes, standards and best practice for market insights and analytics for CE. Defines and develops key data collection standards, processes and templates for CE Insights in relevant area. Ensures joined up planning and delivery of customer, competitor and market research, insight and analytics projects and initiatives. Ensures consistent application of agreed data collection standards, templates and processes across CE marketing. Reviews impact and effectiveness of projects and initiatives and identifies opportunities for improvement. Ensures identified improvements have measurable impacts on marketing performance. Actively plans to ensure engagement, buy-in and compliance with changes that will be driven from CE Insights team. Specialist expertise Provides expert advice, support and challenge on market insights and analytics to internal customers and other stakeholders. Proactively pursues an annual cycle of formally recognised Continuing Professional Development to maintain and deepen their professional expertise. Commercial & financial management Using agreed corporate systems and processes, plans and manages the budget for agreed market insight and analytics projects and initiatives. Conducts monthly and year-end reporting on progress against plan and deliverables, budget, and management of issues and risks. Actively applies learning from this process to improve financial planning, management and performance within their area. Relationship & stakeholder management Promotes and champions best market insights and analytics within regions and countries, and through the Marketing Community of Practice. Develops peer/personal networks within and outside Marketing to enhance own knowledge and expertise.  Proactively builds and maintains excellent relationships with internal partners and stakeholders to ensure integrated, joined up and future-proofed approaches and solutions. Leadership & management Plans and prioritises own work activities to ensure effective delivery of diverse responsibilities and deliverables over a quarterly to annual time horizon. Determines work plans and coordinates input from others (who may be outside the direct management line) to meet specific objectives.  Minimum Essential:  Relevant degree e.g., business studies, marketing, or equivalent level of experience  Significant experience in managing and commissioning market insight and research projects and initiatives within a large and complex organisation from commissioning to dissemination of results.  Demonstrable experience in providing expert advice and guidance on market insights and analytics.  Demonstrable experience in coaching managers to use market insights and analytics to improve business performance.  A connected and trusted UK in a more connected and trusted world. Equality , Diversity, and Inclusion (EDI) Statement Read Less
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  • Operations Planning Manager  

    British Council
    - London
    Apply Now
    We support peace and prosperity by building connections, understandin... Read More
    We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

    We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

    Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people. British Council Pay band: 7 (£30,839 - £37,152) Benefits Include, but are not limited to: Join a dynamic team that is passionate about helping thousands of people to achieve their ambitions in work, study or life, through various English exams and UK qualifications. An unrivalled opportunity for you to get to use all the experience you’ve built up working in and/or leading global organisations to support us in building trust across the world. 32 days annual leave, in addition to public holidays 3 days volunteering leave Career average defined benefit pension scheme
    Department: English and Exams
    Contract type : Two years, Fixed Term Contract
    Closing Date : Sunday 28th July 2024 (23:59 GMT) Location : UK Wide (Belfast, Cardiff, Edinburgh, Manchester or London) Interviews to be held 14-15 August 2024 You must have the legal right to work in the UK at the time of application. British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview.
    Role Purpose: The purpose of this role is to plan and track exams capacity requirements against demand. The role will translate demand into capacity/resource requirements for venues, people and test materials to fully optimise operations and margins while maintaining service levels, maximising agility and ensuring contingency. Role Context: The English and Examinations Strategic Business Unit (E&E) is one of three strategic business units in the British Council (the others being Arts and Education & Society) all of which have the remit to build trust for the people of the UK by building relationships through aspects of our language and culture. E&E achieves this by enabling people across the world to access the life-changing education and work opportunities that are created by learning English or gaining valuable UK qualifications. Promoting the English language also provides a medium for communication, helping break down barriers of misunderstanding or mistrust between cultures. The Examinations business makes a significant contribution to British Council financial sustainability, and as such, it is essential that the business evolves in order to maintain its position in a fast-changing operating context. Main Accountabilities/Responsibilities but not limited to the following: Product Service Delivery ▪ Translates demand into capacity plan for venues, venue staff, papers, etc ▪ Sets venue strategy, profiles and works with Procurement and Venue proprietor ▪ Identifies and shares examples of process / procedural best practice with appropriate colleagues to drive continuous improvement in operational capability, efficiency and cost effectiveness in conjunction with Business improvement colleagues. Customer service ▪ Ensures achievement of Customer Experience standards and performance by regularly gathering feedback to drive improvement, working closely with customer services  ▪ Takes end-to-end accountability for researching and obtaining satisfactory and timely resolution of complex/escalated customer (internal or external) operational complaints and issues, coordinating input from other colleagues/departments/managers as required, to do so. Ensures the customer is kept informed throughout the process. Risk & compliance  ▪ Uses standardised processes to monitor team/unit compliance with agreed corporate risk management procedures relevant to service delivery (e.g. child protection, security policies, financial protocols, anti-fraud measures) to always protect the interests of the BC and its customers.  ▪ Uses standardised processes to monitor compliance with agreed corporate risk management procedures relevant to service delivery Analysis & reporting  ▪ Conducts analysis of business information and compiles business reports for business planning and as required for audit, incident & investigation.  ▪ Presents complex information clearly to enable evidence-based operational decision-making and planning.  Commercial & resource management ▪ Operates and runs regular reports on range of standard, corporate financial processes and procedures to enable effective budget and resource management for the team, unit or project(s) – e.g. purchase order system, FABS, SAP, procurement processes. ▪ Actively seeks to maximise value for money when acquiring resources, goods or services Leadership & management ▪ Motivates and encourages team performance in virtual (non-face to face situations). ▪ Coaches and guides towards team performance of the country operations team, working with country leadership to address skills or motivation gaps as it arises. Role Specific Knowledge and Experience: Minimum/Essential Experience managing small teams (or demonstrated management potential) Experience working in Exams environment Identifying ways in which services can be improved, and taking these forward Excellent communications skills Desirable Experience of translating demand requirements to ensure capacity can be met to deliver operationally within a business Experience or ability to manage large remote teams of non-permanent resource including oversight of performance A connected and trusted UK in a more connected and trusted world. Equality , Diversity, and Inclusion (EDI) Statement Read Less
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  • Procurement Manager  

    British Council
    - Manchester
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    We support peace and prosperity by building connections, understandin... Read More
    We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

    We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

    Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people. This role has five vacancies available. Pay Band: 7/F Contract Type: Indefinite Location: UK-wide Closing date: 22nd July You must have the legal right to work in (United Kingdom) at the time of application. There is no relocation or sponsorship support. British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview. About the role: The Global Procurement function is split into clusters and this role will report to a Senior Procurement Manager. The role will support the implementation of a sourcing plan and delivering procurement projects as required within the cluster. This role will require effective stakeholder engagement within the cluster or globally whilst supporting the delivery of improvements and efficiency in procurement projects. Main Responsibilities Consultancy, analysis & problem-solving Builds an in-depth understanding of the specific operational context, opportunities and challenges facing their internal customer(s) to ensure the provision of procedural advice and support based on informed business insight. Pro-actively seeks internal customer and other stakeholder feedback to monitor satisfaction with the standard of functional advice and business support provided, enabling improvements to be made where issues are identified. Applies core technical/professional knowledge, recognised best practice approaches and insight from previous experience to resolve non-standard issues which arise in the provision of functional support to a specific organisational unit or area of corporate activity. Service improvement Within their area of technical/professional expertise, identifies opportunities for procedural improvements within established policies and determines the most appropriate mechanisms and processes for implementing those changes. Demonstrates awareness of relevant governance arrangements that relate to making system or procedural changes. Makes technical/professional recommendations to resolve specific or localised issues but also offers ideas which contribute to the development of wider solutions to broader business challenges and problems. Functional expertise Provides pro-active professional advice and support to internal customers to ensure local or unit-specific business practices within their area of functional expertise are high quality, effective and compliant with relevant corporate policies. Completes an annual cycle of formally recognised Continuing Professional Development (CPD) to maintain and deepen their professional expertise. Uses a variety of information resources and professional networks to maintain up-to-date knowledge of developments in external policy, practice, and regulation within their professional discipline. Commercial & Financial management Using agreed corporate systems and processes, plans and manages the budget for their area of activity/service provision, and conducts monthly and year-end reporting on income and expenditure, profitability, and risk. Shows an understanding of value for money/cost effectiveness in the advice, recommendations or service support provided to internal customers. Applies good judgment in a commercial context. Relationship & stakeholder management Develops good working relationships with appropriate colleagues throughout the British Council and in the relevant functional discipline to know who to engage with to enable effective implementation of procedural changes and improvements Builds a network of with external suppliers/providers/contacts to support effective service provision and knowledge exchange Leadership & management Plans and prioritises own work activities to ensure effective delivery of diverse responsibilities and internal customer deliverables over a monthly to quarterly time horizon. May act as formal line manager to a small team of para-professionals, working within the same (or related) area of functional expertise, responsible for their annual work plans and deliverables Minimum/essential requirements Extensive experience of working in a similar role at a similar level managing procurement projects or procurement teams Experience in leading and managing effective negotiations In-depth understanding of procurement processes and complex competitive bidding Good understanding of procurement project delivery, including Supplier Relationship Management Good business understanding across industry Understands and has used a variety of pricing models and tools. Understands legal and operational risks. Undergraduate degree holder or has relevant experience in procurement Qualified member of a professions body, e.g. CIPS or other relevant body or equivalent experience The British Council systems and global processes operate in English. Written and verbal proficiency in English is required Desirable Extensive experience with Strategic Sourcing with managing stakeholders’ team or experience in managing procurement teams or categories. Further information Salary -  £30,839 A connected and trusted UK in a more connected and trusted world. Equality , Diversity, and Inclusion (EDI) Statement Read Less
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  • Procurement Manager  

    British Council
    - London
    Apply Now
    We support peace and prosperity by building connections, understandin... Read More
    We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

    We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

    Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people. Contract Type: Indefinite 
    Location:  London, Manchester, Cardiff, Belfast, and Edinburgh (All offices in the UK)
    Closing date:  25th July 2024 at 23:59 Benefits: 32 days annual leave, in addition to public holidays. 3 days volunteering leave. Career average defined benefit pension scheme. You must have the legal right to work in the UK at the time of application. There is no relocation or sponsorship support.  British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview. About the role: Join our dynamic Global Procurement team, where you'll be part of clusters led by experienced Senior Procurement Managers. Your role involves executing sourcing plans and driving procurement projects within your assigned cluster. Effective stakeholder engagement, whether local or global, will be key as you contribute to enhancing procurement processes and efficiency.
    Main Responsibilities Builds an in-depth understanding of the specific operational context, opportunities and challenges facing their internal customer(s) to ensure the provision of procedural advice and support based on informed business insight. Pro-actively seeks internal customer and other stakeholder feedback to monitor satisfaction with the standard of functional advice and business support provided, enabling improvements to be made where issues are identified. Applies core technical/professional knowledge, recognised best practice approaches and insight from previous experience to resolve non-standard issues which arise in the provision of functional support to a specific organisational unit or area of corporate activity. Within their area of technical/professional expertise, identifies opportunities for procedural improvements within established policies and determines the most appropriate mechanisms and processes for implementing those changes. Demonstrates awareness of relevant governance arrangements that relate to making system or procedural changes. Makes technical/professional recommendations to resolve specific or localised issues but also offers ideas which contribute to the development of wider solutions to broader business challenges and problems.  Provides pro-active professional advice and support to internal customers to ensure local or unit-specific business practices within their area of functional expertise are high quality, effective and compliant with relevant corporate policies. Completes an annual cycle of formally recognised Continuing Professional Development (CPD) to maintain and deepen their professional expertise. Uses a variety of information resources and professional networks to maintain up-to-date knowledge of developments in external policy, practice, and regulation within their professional discipline. Using agreed corporate systems and processes, plans and manages the budget for their area of activity/service provision, and conducts monthly and year-end reporting on income and expenditure, profitability, and risk. Shows an understanding of value for money/cost effectiveness in the advice, recommendations or service support provided to internal customers. Applies good judgment in a commercial context.  Develops good working relationships with appropriate colleagues throughout the British Council and in the relevant functional discipline to know who to engage with to enable effective implementation of procedural changes and improvements Builds a network of with external suppliers/providers/contacts to support effective service provision and knowledge exchange Plans and prioritises own work activities to ensure effective delivery of diverse responsibilities and internal customer deliverables over a monthly to quarterly time horizon. May act as formal line manager to a small team of para-professionals, working within the same (or related) area of functional expertise, responsible for their annual work plans and deliverables Minimum/essential requirements Extensive experience of working in a similar role at a similar level managing procurement projects or procurement teams  Experience in leading and managing effective negotiations In-depth understanding of procurement processes and complex competitive bidding Good understanding of procurement project delivery, including Supplier Relationship Management Good business understanding across industry Understands and has used a variety of pricing models and tools. Understands legal and operational risks. Undergraduate degree holder or has relevant experience in procurement Qualified member of a professions body, e.g. CIPS or other relevant body or equivalent experience The British Council systems and global processes operate in English. Written and verbal proficiency in English at level B2 is required (if invited to interview, this will be entirely in English with an interview panel) A connected and trusted UK in a more connected and trusted world. Equality, Diversity, and Inclusion (EDI) Statement Read Less
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  • Teacher of English - Full time  

    British Council
    - London
    Apply Now
    We support peace and prosperity by building connections, understandin... Read More
    We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

    We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

    Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people. What's it like to work at the British Council as a Teacher? Job Overview The British Council enjoys a strong reputation in Egypt as the leading provider of English language courses. Egypt plays a major role in the British Council’s English Language Teaching (ELT) work across the whole Arabic-speaking region. There are excellent opportunities for further development in various directions. The centres run CELTA, distance DELTA, TYLEC, and various management and general training courses. Financial support is available on most courses for suitable candidates. For more experienced teachers there is a supported environment to enter into teacher training opportunities. A mix of adult and young learner courses are taught in all the branches. All full-time teachers are expected to teach both adults and young learners as part of their teaching hours which may require them to teach over the weekend and on Saturday evening Role Purpose: To promote and ensure quality teaching and effective learning of English To provide learners with a rewarding and stimulating English language learning experience Main Accountabilities: Plan, prepare, and deliver 25 hours of English teaching tailored to diverse customer groups and learning styles. Monitor student progress and provide ongoing feedback to support learner autonomy. Collaborate with the teaching team to develop, evaluate, and enhance English courses and materials. Engage in continuous professional development to uphold high teaching standards and promote best ELT practices for the British Council. Ensure safeguarding and guidelines are applied and upheld in line with standards and policy for the following areas: Child Protection Equality, Diversity and Inclusion Anti-bribery Information management Health and safety Qualifications
    Essentials Bachelor's degree (in any discipline)  Cambridge CELTA or Trinity Certificate TESOL Work Experience
    Essentials 2 years post-certificate i.e. CELTA or Trinity Certificate TESOL experience Experience in teaching relevant age groups: Adults General English (800+ hours) Young adults aged 5-17 (400+ hours) Right to Work in the country (residing outside of Egypt) Relocation support is available for non-Egyptian candidates. Egyptian residents with the right to live and work in Egypt are welcome to apply. Applicants require a passport valid for six months Salary & Benefits: non-Egyptian (international mobility contract) Gross Local salary: 14,923 EGP per month Net Sterling supplement: GBP 315 per month Gross Housing allowance - We assist with the cost of finding rented accommodation: Unaccompanied – 5,300 EGP Accompanied (1 dependent) – 7,300 EGP. Accompanied (2 or more dependents) – 10,000 EGP. Salary & Benefits: Egyptian (local contract) Local salary: 14,923 EGP (Gross) Additional Information (international mobility & local contracts): As per applicable laws, the British Council will deduct contributions from your EGP monthly salary at rates determined by the National Social Insurance Authority. Annual leave allowance : 35 days per year of paid leave, plus minimum 14 public holidays Medical Insurance: You and your family will be covered with the Council’s Group Medical Insurance offering comprehensive coverage.  Contract duration:  2 years  Renewable period: 1 year Contracted working hours: 37.5 per week. Please note:   Closing date and time - Sunday 14 July 2024 (23:59 Indian Standard Time) A connected and trusted UK in a more connected and trusted world. Equality , Diversity, and Inclusion (EDI) Statement Read Less
    Apply Now
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