What's the job? Partnership Strategy and DevelopmentLead the partnerships function to drive high-quality merchant acquisition. Manage and support the Partnership Manager to build and scale relationships with key third-party organisations such as eCommerce agencies, aggregators, and technology providers. Develop the partnerships strategy and ensure these relationships generate a strong pipeline of Tier 1 and Tier 2 merchant opportunities.Inbound Lead Conversion and PerformanceOwn the performance of inbound acquisition. Ensure leads generated through marketing and partnerships are effectively qualified, managed, and converted into signed merchants. Continuously review and improve conversion rates and pipeline quality.Collaboration with MarketingWork closely with the marketing team to ensure a steady flow of high-quality inbound leads. Provide feedback on lead quality, category demand, and merchant insights to refine targeting and campaign effectiveness.Trade Shows and Industry RepresentationRepresent B&Q Marketplace at trade shows and industry events, building relationships with potential partners and merchants to support pipeline growth.Category and Merchant Mix OptimisationMonitor the inbound pipeline to ensure the right category mix and merchant quality. Identify gaps and work with partnerships and marketing to attract merchants that strengthen the marketplace assortment.Team Leadership and DevelopmentManage and coach two Business Development Executives to achieve inbound contract targets. Ensure due diligence and compliance processes are followed while maintaining strong pipeline discipline.Automation and Process ImprovementBuild and optimise automated workflows across inbound acquisition to improve efficiency, lead management, and conversion performance.Seller Conference SupportSupport the organisation and delivery of the annual B&Q Marketplace Seller Conference, working with the wider team to engage merchants and partners. What we need: Proven B2B acquisition ownershipDemonstrated track record of owning and delivering against acquisition targets within eCommerce, marketplace, or platform environments.Inbound funnel & conversion expertiseStrong experience managing high-volume inbound pipelines and improving conversion rates through effective qualification and optimisation.People management & performance leadershipExperience leading or mentoring individuals, setting clear KPIs, and actively managing performance to drive results.Commercial judgement & stakeholder influenceAbility to assess partner quality and value, and confidently influence internal stakeholders using data and insight.Systems & data-driven executionHands-on experience with CRM systems (. Salesforce) and reporting, using data to track performance and drive continuous improvement. What's in it for me? As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! So we can support you during the application or interview process, please contact for any recruitment adjustments.
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