Company Detail

Job Openings

• 

  Senior Marketing Communications Compliance Officer  

  Blue Pelican

  [permanent] - Kent

  Posted: 12/12/2025

  Apply Now

  Role: Senior Marketing Communications Compliance Officer – Financial S... Read More

  Role: Senior Marketing Communications Compliance Officer – Financial Services
  Location: Hybrid | Near to Tunbridge Wells (2 days in office)
  Salary: £40,000 – £45,000 + 10% bonus + benefits
  Term: 12-month FTC There’s a certain kind of person who loves detail. Who notices when something sounds a bit off, or when a line in an advert might not quite hold up under the rules. Someone who reads both the message the meaning. If that’s you, this role might feel like home. You’d be joining a trusted team that sits right at the heart of things – reviewing customer communications before they go out into the world. It’s a mixture of understanding what’s needed within a communication to ensure it remains compliant under FCA rules, whilst also being clear to the reader/receiver too. Making sure what they say to customers is not only fair and accurate, but genuinely engaging. You’ll be the person who helps marketing and product teams strike the right balance between warmth and accuracy. One minute, reviewing a financial promotion for a new insurance product. The next, advising a team on how to make something clearer, simpler, better perhaps within the terms and conditions. This isn’t a role for someone who wants to hide behind rules. It’s for someone who understands those rules matter – who can explain, challenge and guide others towards getting it right. Here’s what you’ll bring: Experience reviewing financial promotions, customer communications, or even a compliance background – naturally to do this, you must have a background within insurance, financial services or another consumer facing regulated industry where the communications must be clear and correct. A solid grasp of FCA, ASA and Consumer Duty standards for marketing content and copy The ability to influence and collaborate with different teams A sharp eye for language and a steady hand under pressure And what’s in it for you: £40–45k base plus 10% bonus Great benefits including pension, healthcare, etc. Hybrid working – just two days a week in an office close to Tunbridge Wells Parking on a first-come basis, or access via local train station too It’s a chance to work for a respected financial services provider where words really matter, and good judgement is valued. If you’ve ever read a piece of customer communication and thought, , this might be your kind of challenge. Read Less

  Apply Now
• 

  CRM Marketing Automation Manager  

  Blue Pelican

  [permanent temporary] - Kent

  Posted: 11/12/2025

  Apply Now

  CRM Marketing Automation Manager (Salesforce) Term: 12-month contract... Read More

  CRM Marketing Automation Manager (Salesforce)
  Term: 12-month contract - with the team having at least a 3 year roadmap ahead of it
  Salary: £45k to £55k plus bonus, 25 days leave, good pension, healthcare, life assurance, etc.
  Location: Hybrid, two days a week in office - based out of Kent, not far from Tunbridge Wells The team you’ll be joining is mid transformation of CRM journeys for this financial services giant. You’ll join an existing team who are growing to support the creation of new customer journeys and CRM workflows being built upon Salesforce Marketing Cloud. With this role leaning into the technical side of the platform, handling the build and creation of said journeys, implementing dynamic content within complex customer communications across both promotional and operational communication journeys. Because this sits within financial services, there’s a heavier emphasis on regulations within the dynamic content being served. Think things like policy pricing, exclusions, underwriting terms which need to be applied – all at an individual level and how that’s delivered at scale through automation. This team are building a whole new ‘next generation’ of CRM capability for the business. Looking to level up the sophistication of CRM journeys and automation. Which will include testing AI capabilities too within Salesforce. With all this comes the need for testing – both through logic specs, considering what should appear and why on communications, as well as whether dynamic content is pulling through correctly into the final communications. So having a solid understanding in how to create and implement effective test and learn strategies will be important. What you’ll be involved in • Creating, testing and improving digital customer journeys across the Salesforce Marketing Cloud ecosystem
  • Working with BA and tech teams to align workflows, architecture and product requirements
  • Translating commercial objectives into clear, usable CRM objectives and comms
  • Shaping propositions for new capabilities and guiding them from idea to launch
  • Using insight from customer behaviour, brokers and performance data to refine CRM journeys, customer comms and enhance CRM journeys
  • Spotting friction points and recommending changes that will lift engagement and enhance the customer experience
  • Keeping delivery on track across product, digital, engineering and operational teams What helps you succeed here • Experience within CRM Operations/CRM Automation working with Salesforce/SFMC
  • Confidence turning data, research and customer behaviour into sophisticated CRM journeys
  • Experience of the above within a regulated environment – financial service, utilities, insurance, healthcare, telecoms, etc.
  • Good understanding of creating, testing and optimising sophisticated customer journey comms which utilise dynamic content
  • The ability to simplify technical detail for stakeholders and keep teams aligned
  • Curiosity, structure and a habit of nudging things forward even when the detail is evolving Read Less

  Apply Now

Load more jobs