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  • Assistant Manager - Offsite Services  

    - Exeter
    Description Contract:  Permanent, full time (37.5 hours per week)   Sa... Read More
    Description Contract:  Permanent, full time (37.5 hours per week)   Salary:  £25,787 - £27,047 per annum   Location: Exeter, EX2 8ED   Closing date: Tuesday 24th February 2026 Interview date: TBC We're recruiting an Assistant Manager – Offsite Services to lead and streamline our home-based pet operations in Devon!   In this role, you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time! This role is based onsite at our Exeter centre and does not offer hybrid working arrangements.
    More about the roleOur Devon centre has a wonderful group of dedicated people with varying skills that meld into one team with one mission: to help as many pets as possible. We help pets through our two main services, Home Direct and our fostering network of over 80 volunteer foster carers.   In this role, you’ll play a key part in ensuring exceptional care for both pets and clients while making well-connected, efficient decisions that prioritise pet welfare. As the leader of our home-based pet operations, you’ll oversee the smooth running of daily activities, acting as the subject matter expert in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You’ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers.   You’ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Coordinator's maintains the highest standards of animal care and adheres to national processes in case management. Since we don’t have cattery or kennel facilities, innovation and teamwork are essential to address the most urgent cases effectively.   Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally.   This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends. Please note that this is not a hybrid role, and each working day is based at the centre
    About youYou’ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with expert knowledge of pet welfare and care.  As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement. You’ll lead a team of Pet Welfare Assistants, empowering them through effective management and coaching.  With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations.  Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements. Rather than resting on your laurels, you’ll have a genuine desire to enhance onsite facilities and services, actively engaging your team in the process.  Having worked in emotionally charged environments, you understand the importance of resilience and have excellent “bounce-back ability.” Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace.   Knowledge, skills, and experience   Significant experience in managing a team.  Significant experience in delivering high level Customer service in a fast-paced environment.  Significant subject matter expertise and application of pet welfare and handling of domestic animals  High standard of verbal and written communication.  Current full driving licence  The ability to demonstrate, understand and apply our Blue Cross values    It would be great (but not essential) if you also had:   Performance management and improvement experience.   Experience working with volunteers.  Understanding of safeguarding issues.    Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.    How to apply   Click the apply button below and complete the online application process before the closing date on Tuesday 24th February 2026.  We reserve the right to close this vacancy early should we receive an overwhelming response. 
    Blue Cross benefitsOur people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.   In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.   Our generous benefits package includes:  Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)   Programmes for physical and mental wellbeing support   Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family    Health cash plan   Unlimited access to an employee assistance programme   Pension scheme with enhanced employer contribution    Professional fees paid with Continuing Professional Development and personal development support.   Life assurance    20% discount on Pet Plan pet insurance    Enhanced family friendly policies    Recognition scheme    Annual volunteer days   Charity worker discounts across a variety of retailers   To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.   If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page Read Less
  • Assistant Shop Manager (Part Time) - Stratford-upon-Avon  

    - Stratford-upon-Avon
    {"htmlString":"div\n!Using your experience in retail management/leader... Read More
    {"htmlString":"div\n!Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home!br brThis store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes.br brWe're looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We'd like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and provide a quality customer service to those both purchasing and donating.brbrYou could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you! br brOur shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover.brbr\n/divdiv\n!Join us today to have a career you can be proud 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  • Assistant Shop Manager - Abergavenny  

    - Abergavenny
    {"htmlString":"div\n!Using your experience in retail management/leader... Read More
    {"htmlString":"div\n!Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home!br brThis store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes.br brWe're looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We'd like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and provide a quality customer service to those both purchasing and donating.brbrYou could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you! br brOur shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover.brbr\n/divdiv\n!Join us today to have a career you can be proud of!/div","featureFlags":{"job_templates":"enabled"},"companySettings":{"edit_offer_before_send":true,"facebook_advert":false,"bulk_download":false,"move_to_hired_on_offer_acceptance":true,"bulk_email_job_seekers":false,"workflow_automation":true,"job_requisition_management":true,"essential_cookies_only":false,"use_company_from_address":true,"semi_private_comments":false,"additional_statuses":true,"multiple_company_themes":false,"strict_ofccp_compliance":false,"grouped_jobs":false,"move_to_any_job":true,"remove_logo_from_email_template":false,"candidate_job_preferences":false,"automatically_reject_referrals":true,"indeed_feed_stages":false,"variable_sign_off_signatories":true,"react_select_on_external_jobs":false,"monitor_with_rum":false,"restricted_cronofy_oauth_scope":false,"application_national_identifiers":false,"allow_inactive_structures":true,"visible_other_applications":false,"allow_editing_job_requisition_fields":true,"multiple_job_postings":true,"max_applications":false,"group_interviews":false,"create_requisitions_for_existing_jobs":false,"team_rejection_notification":false,"send_pdf_copy_of_application":false,"disable_indeed_feed":false,"vonq_v2":true,"redirect_to_custom_subdomain":true,"add_cc_and_bcc_to_email":true,"allow_creating_company_teams":false,"manually_send_offers":false,"private_calendar_events":true,"candidate_details_in_offer_header":false,"show_date_in_offer_header":true,"show_job_seekers_in_all_candidates":false,"talent_pipeline":true,"anonymous_screening":true,"candidate_surveys":true,"task_management":true,"offer_management":true,"referral_management":true,"advanced_reporting":true,"allow_cover_letters":true,"location_city_state":false,"dei_reports":true,"accessible_date_and_phone":false,"internship_programme":false,"stage_visibilities":true,"onboarding_v2":true,"limit_onboarding_to_hired_candidates":false,"personal_details_auto_update":true,"group_assessments":true,"enforce_all_offer_fields_required":false,"custom_job_posting_locations":true,"offer_splitting":false,"download_pdf_application":false,"workflow_automation_v2":true,"disable_cookie_dialog":false,"linkedin_job_postings":true,"talent_pipeline_v2":true,"require_headcount":false,"onboarding_v1":true,"skills":true,"careers_site_builder_v2":false,"extra_monitoring_for_automations":false,"docusign_logging":false,"enable_cronofy_event_deletion_tracking":false,"allow_mydata_deletion":true,"edit_sent_offers":false,"scorecard_summary":true,"custom_field_option_labels":false,"position_management":false,"master_job_applications_view":false,"show_all_candidates_index":true,"structured_sections":true,"linkedin_rsc":true,"use_fallback_sign_off_workflows":false,"report_only_csp":false,"basic_consent_management":false,"conditional_custom_fields":true,"allow_bulk_pool":false,"enforce_all_offer_salary_field":false,"allowed_email_suffixes_only_for_internal_jobs":false,"auto_translate":false,"careers_site_form_captchas":false,"premium_workflow_automations":false,"offer_retracted_notification":false,"approval_lists":false,"show_compensation_by_default":true,"recruitment_agencies":true,"can_skip_sign_off_stage":false,"redirect_to_copied_object":false,"redirect_moved_job_to_copied_object":false,"hide_discarded_eq_templates_in_reports":true,"external_recruiters":true,"recruitment_agency_location_matching":false,"onboarding_v2_turbocharger":false,"radius_search":false,"edit_sent_offers_all_fields":false,"manage_communication_preferences":true,"monitor_saml":false,"approval_workflow_logging":false,"alternative_saml_claim_identifier":false,"additional_permissions":false,"integration_plugins":false,"disable_public_hiring_profiles":false,"candidate_custom_fields":false,"indeed_theme_sourcename":false,"postmark_event_monitoring":false,"stage_dates_in_external_application":false,"onboarding_dashboard_stage_step_ownership":true,"onboarding_v2_enforce_job_visibilities":false,"reference_checking":false,"bulk_csv_editing":false,"filled_tab":false,"remove_email_footer":false,"reject_all_other_applications":false,"remove_comp_time_unit_on_offer":false,"sign_off_specificity_v2":false,"always_send_notifications":false,"onboarding_document_templates":true,"referrals_user_notification_defaults":false,"email_open_tracking":true,"email_link_tracking":true,"create_cached_job_and_stage_visibilities":false,"cached_job_and_stage_visibilities":false,"notify_interested_candidates":false,"hide_cv_download":false,"hide_individual_connect":false,"state_filters":true,"offer_packs":false,"disallow_personal_referee_emails":false,"google_analytics_enabled":false,"youtube_cookie_management":false,"restrict_job_visibility":false,"indeed_use_shared_client_id":true,"onboarding_v2_background_check_need_review_opt_out":true,"can_delete_scorecards":false,"reference_checking_review_forms":false,"indeed_disposition_sync":false,"onboarding_v2_progress_tracker_updates":true,"job_posting_address":false,"onboarding_v2_reporting":true,"send_rescheduled_interview_cancellation_events":false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Read Less
  • Reception and Administration Assistant  

    - Manchester
    Description Contract: Permanent, full time  Salary:  £23,993 per annum... Read More
    Description Contract: Permanent, full time  Salary:  £23,993 per annum   Location: Manchester, M26 2UH  Closing date:  Sunday 15th February 2026  Interview date:  24th & 25th February 2026  Join our team as a Reception and Administration Assistant at our Rehoming, advice & behaviour unit in Greater Manchester!  Are you passionate about providing exceptional customer service and administrative support that makes a real difference? Here's your chance to become an integral part of our Blue Cross family, where you'll play a crucial role in delivering our mission to help more pets in need.  
    More about the roleBased in our high street location since 2018, we are perfectly placed to support our local community and surrounding areas. Our foster-based care and Home Direct scheme ensures animals find loving homes without the stress of kennels. This means that we do not usually have pets staying onsite overnight and our roles may not include daily pet care, but no two days are ever the same.    As our Reception and Administration Assistant, you'll be the welcoming face and organisational backbone of our Rehoming, advice & behaviour unit. From greeting clients with a warm smile to ensuring our administrative processes run smoothly, you'll be at the heart of everything we do.  In this role, you'll engage with clients in person, over the phone, and through digital channels, providing them with non-judgemental support and assistance. You'll maintain a clean and inviting front of house environment, ensuring all materials are up-to-date and in line with Blue Cross branding. You'll manage administrative tasks efficiently, including stock management, pet movement coordination, and cash handling.  Your collaboration with colleagues across departments will be essential as you work together to deliver outstanding client service and optimise administrative processes. Collecting and analysing visitor feedback, you'll continuously strive for excellence and contribute to the training and development of team members and volunteers, sharing your expertise and fostering growth.  This role is available on a permanent, full-time basis working 37.5 hours a week across 5 days. This is across a 2 week rota outlined below  Week 1: Monday, Tuesday, Thursday, Friday Week 2: Monday, Tuesday, Wednesday, Friday, Saturday, Sunday  If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you. 
    About youWe're looking for someone who demonstrates empathy, resilience, and a positive mindset, even in emotionally charged environments. Thriving in a diverse, fast-paced environment, you enjoy taking on new challenges and excel in problem-solving, organisation, and attention to detail.   Knowledge, skills, and experience  Experience in delivering high level reception service in a fast paced and often emotional environment.   Good standard of verbal and written communication.  Experience of dealing with the public, managing enquiries by phone, email enquiries and face-to-face.   Strong administration skills, including the use of computerised systems.  Experience of handling and managing cash and spreadsheets.  Current full driving licence.    It would be great (but not essential) if you also had:   NVQ Level 2 or 3 in Customer Care  Experience of working in a similar role or working in a pet welfare role/environment.  Experience working with volunteers.  Experience of working with the public  Experience of public speaking  An understanding for the voluntary sector  Experience of working in a team and mentoring others  Understanding of safeguarding issues.    For more information about this rewarding role, please take a look at the attached job description.   How to apply   Click the apply button below and complete the online application process before the closing date on Sunday 15th February 2026.  We reserve the right to close this vacancy early should we receive an overwhelming response.  
    Blue Cross benefitsOur people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.   In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.   Our generous benefits package includes:  Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)   Programmes for physical and mental wellbeing support   Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family    Health cash plan   Unlimited access to an employee assistance programme   Pension scheme with enhanced employer contribution    Professional fees paid with Continuing Professional Development and personal development support.   Life assurance    20% discount on Pet Plan pet insurance    Enhanced family friendly policies    Recognition scheme    Annual volunteer days   Charity worker discounts across a variety of retailers   To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.   If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page Read Less
  • Retail Cover Supervisor (Zero Hours) - Shrewsbury  

    - Shrewsbury
    {"htmlString":"div\n!Customer service is at the heart of everything we... Read More
    {"htmlString":"div\n!Customer service is at the heart of everything we do. You’ll ensure every visitor feels welcome – two-legged or four! – and that the shop is a friendly, inviting place to browse. You’ll also champion Blue Cross and the incredible work we do for pets and people whenever the opportunity arises.brbr\n/divdiv\n!On the sales side, you’ll drive Gift Aid sign-ups, process donations, price items to maximise fundraising and keep the shop floor looking its best. From eye-catching window displays to tidy rails and shelves, you’ll ensure everything is attractive, safe, and ready to sell. This new shop space is a great place to work, acting as a mini hub for stock, with plenty of treasures waiting to be discovered.brbr\n/divdiv\n!You’ll also support our fantastic team of volunteers, keeping the day running smoothly while maintaining a positive and fun atmosphere. We have a highly motivated team who are brilliant, team-focused, and actively involved in local events, creating a busy but friendly working environment. While there’s no free parking nearby, the lively, central location makes it a true community hub and a fun place to work.brbr\n/divdiv\n!If you have retail management experience, enjoy variety, and thrive in a community-driven environment, this is a role where you can make a real difference every day./div","featureFlags":{"job_templates":"enabled"},"companySettings":{"edit_offer_before_send":true,"facebook_advert":false,"bulk_download":false,"move_to_hired_on_offer_acceptance":true,"bulk_email_job_seekers":false,"workflow_automation":true,"job_requisition_management":true,"essential_cookies_only":false,"use_company_from_address":true,"semi_private_comments":false,"additional_statuses":true,"multiple_company_themes":false,"strict_ofccp_compliance":false,"grouped_jobs":false,"move_to_any_job":true,"remove_logo_from_email_template":false,"candidate_job_preferences":false,"automatically_reject_referrals":true,"indeed_feed_stages":false,"variable_sign_off_signatories":true,"react_select_on_external_jobs":false,"monitor_with_rum":false,"restricted_cronofy_oauth_scope":false,"application_national_identifiers":false,"allow_inactive_structures":true,"visible_other_applications":false,"allow_editing_job_requisition_fields":true,"multiple_job_postings":true,"max_applications":false,"group_interviews":false,"create_requisitions_for_existing_jobs":false,"team_rejection_notification":false,"send_pdf_copy_of_application":false,"disable_indeed_feed":false,"vonq_v2":true,"redirect_to_custom_subdomain":true,"add_cc_and_bcc_to_email":true,"allow_creating_company_teams":false,"manually_send_offers":false,"private_calendar_events":true,"candidate_details_in_offer_header":false,"show_date_in_offer_header":true,"show_job_seekers_in_all_candidates":false,"talent_pipeline":true,"anonymous_screening":true,"candidate_surveys":true,"task_management":true,"offer_management":true,"referral_management":true,"advanced_reporting":true,"allow_cover_letters":true,"location_city_state":false,"dei_reports":true,"accessible_date_and_phone":false,"internship_programme":false,"stage_visibilities":true,"onboarding_v2":true,"limit_onboarding_to_hired_candidates":false,"personal_details_auto_update":true,"group_assessments":true,"enforce_all_offer_fields_required":false,"custom_job_posting_locations":true,"offer_splitting":false,"download_pdf_application":false,"workflow_automation_v2":true,"disable_cookie_dialog":false,"linkedin_job_postings":true,"talent_pipeline_v2":true,"require_headcount":false,"onboarding_v1":true,"skills":true,"careers_site_builder_v2":false,"extra_monitoring_for_automations":false,"docusign_logging":false,"enable_cronofy_event_deletion_tracking":false,"allow_mydata_deletion":true,"edit_sent_offers":false,"scorecard_summary":true,"custom_field_option_labels":false,"position_management":false,"master_job_applications_view":false,"show_all_candidates_index":true,"structured_sections":true,"linkedin_rsc":true,"use_fallback_sign_off_workflows":false,"report_only_csp":false,"basic_consent_management":false,"conditional_custom_fields":true,"allow_bulk_pool":false,"enforce_all_offer_salary_field":false,"allowed_email_suffixes_only_for_internal_jobs":false,"auto_translate":false,"careers_site_form_captchas":false,"premium_workflow_automations":false,"offer_retracted_notification":false,"approval_lists":false,"show_compensation_by_default":true,"recruitment_agencies":true,"can_skip_sign_off_stage":false,"redirect_to_copied_object":false,"redirect_moved_job_to_copied_object":false,"hide_discarded_eq_templates_in_reports":true,"external_recruiters":true,"recruitment_agency_location_matching":false,"onboarding_v2_turbocharger":false,"radius_search":false,"edit_sent_offers_all_fields":false,"manage_communication_preferences":true,"monitor_saml":false,"approval_workflow_logging":false,"alternative_saml_claim_identifier":false,"additional_permissions":false,"integration_plugins":false,"disable_public_hiring_profiles":false,"candidate_custom_fields":false,"indeed_theme_sourcename":false,"postmark_event_monitoring":false,"stage_dates_in_external_application":false,"onboarding_dashboard_stage_step_ownership":true,"onboarding_v2_enforce_job_visibilities":false,"reference_checking":false,"bulk_csv_editing":false,"filled_tab":false,"remove_email_footer":false,"reject_all_other_applications":false,"remove_comp_time_unit_on_offer":false,"sign_off_specificity_v2":false,"always_send_notifications":false,"onboarding_document_templates":true,"referrals_user_notification_defaults":false,"email_open_tracking":true,"email_link_tracking":true,"create_cached_job_and_stage_visibilities":false,"cached_job_and_stage_visibilities":false,"notify_interested_candidates":false,"hide_cv_download":false,"hide_individual_connect":false,"state_filters":true,"offer_packs":false,"disallow_personal_referee_emails":false,"google_analytics_enabled":false,"youtube_cookie_management":false,"restrict_job_visibility":false,"indeed_use_shared_client_id":true,"onboarding_v2_background_check_need_review_opt_out":true,"can_delete_scorecards":false,"reference_checking_review_forms":false,"indeed_disposition_sync":false,"onboarding_v2_progress_tracker_updates":true,"job_posting_address":false,"onboarding_v2_reporting":true,"send_rescheduled_interview_cancellation_events":fals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Read Less
  • Reception and Administration Assistant  

    - Hitchin
    Description Contract: Permanent, part-time (30 hours per week)  Salary... Read More
    Description Contract: Permanent, part-time (30 hours per week)  Salary: £19,194 (£23,993 FTE) Location: Hitchin, SG4 8EU  Closing date: Thursday 12th February  2026   Interview date: TBC

    Join our team as a Reception and Administration Assistant at our Rehoming Centre in Hertfordshire!  Are you passionate about providing exceptional customer service and administrative support that makes a real difference? Here's your chance to become an integral part of our Blue Cross family, where you'll play a crucial role in delivering our mission to help more pets in need. 
    More about the roleAs our Reception and Administration Assistant, you'll be the welcoming face and organisational backbone of our Rehoming Centre. From greeting clients with a warm smile to ensuring our administrative processes run smoothly, you'll be at the heart of everything we do.  In this role, you'll engage with clients in person, over the phone, and through digital channels, providing them with non-judgemental support and assistance. You'll maintain a clean and inviting front of house environment, ensuring all materials are up-to-date and in line with Blue Cross branding. You'll manage administrative tasks efficiently, including stock management, pet movement coordination, and cash handling.  Your collaboration with colleagues across departments will be essential as you work together to deliver outstanding client service and optimise administrative processes. Collecting and analysing visitor feedback, you'll continuously strive for excellence and contribute to the training and development of team members and volunteers, sharing your expertise and fostering growth.  This role is available on a permanent, part-time basis working on a two week rota. The rota is as follows:   Week 1: Tuesday, Thursday, Friday, Saturday, Sunday Week 2: Wednesday, Thursday, Friday   If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you. 
    About youWe're looking for someone who demonstrates empathy, resilience, and a positive mindset, even in emotionally charged environments. Thriving in a diverse, fast-paced environment, you enjoy taking on new challenges and excel in problem-solving, organisation, and attention to detail.   Knowledge, skills, and experience  Experience in delivering high level reception service in a fast paced and often emotional environment.   Good standard of verbal and written communication.  Experience of dealing with the public, managing enquiries by phone, email enquiries and face-to-face.   Strong administration skills, including the use of computerised systems.  Experience of handling and managing cash and spreadsheets.  Current full driving licence.     It would be great (but not essential) if you also had:   NVQ Level 2 or 3 in Customer Care  Experience of working in a similar role or working in a pet welfare role/environment.  Experience working with volunteers.  Experience of working with the public  Experience of public speaking  An understanding for the voluntary sector  Experience of working in a team and mentoring others  Understanding of safeguarding issues.    For more information about this rewarding role, please take a look at the attached job description.   How to apply   Click the apply button below and complete the online application process before the closing date on Thursday 12th February  2026.   We reserve the right to close this vacancy early should we receive an overwhelming response.
    Blue Cross benefitsOur people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.   In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.   Our generous benefits package includes:  Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)   Programmes for physical and mental wellbeing support   Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family    Health cash plan   Unlimited access to an employee assistance programme   Pension scheme with enhanced employer contribution    Professional fees paid with Continuing Professional Development and personal development support.   Life assurance    20% discount on Pet Plan pet insurance    Enhanced family friendly policies    Recognition scheme    Annual volunteer days   Charity worker discounts across a variety of retailers   To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.   If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page Read Less
  • Rehoming Centre Manager  

    - Manchester
    Description Contract:  Permanent, full time  Salary:  £28,481 to £33,1... Read More
    Description

    Contract:  Permanent, full time  Salary:  £28,481 to £33,118 per annum   Location:  Radcliffe, M26 1NQ  Closing date: Thursday 19th February  Interview dates: TBC

    Are you an experienced operational manager, who relishes a challenge, with a passion for pets and people? 

    We’re recruiting a Centre Manager with strong leadership, organisational and communication skills to lead our Manchester Rehoming Advice and behaviour unit. 

    This is an exciting time for the Manchester Centre with many changes happening and the chance for a dynamic leader to bring their own experience and help shape the future of the centre, for the pets and clients we help through our site, as well as the Manchester team. 


    More about the roleBased in our high street location since 2018, we are perfectly placed to support our local community and surrounding areas. Our Foster-based care and Home Direct scheme ensures animals find new loving homes without the stress of kennels. This means that we do not usually have pets staying onsite overnight and our roles may not include daily pet care, but no two days are ever the same.  As Centre Manager, you’ll be responsible for all aspects of the centre – pets, people, facilities, compliance and finances. Working closely with your Assistant Managers, you’ll inspire and empower your team, embed a culture of continuous improvement and ensure the highest welfare standards.  This role is about leading people, bringing teams together and driving performance. We have a skilled, passionate team with great ideas – we now need someone who can take those forward, make things happen, and bring colleagues with them on the journey. There’s also real opportunity to shape the culture of the centre, including rethinking how we can best meet our goals for helping pets.  The standard hours for this role are 37.5 hours per week on a locally agreed rota to include weekends and bank holidays. The standard hours are 8:30 – 5 Monday – Friday, working 1 in 3 weekends (Sat and Sun), with flexibility where there is a business need.     Want to know more detail? Great! We have attached a job description which hopefully gives you everything you need. 
    About youYou will be an inspirational leader with a proven track record of motivating, developing and supporting people in a fast-paced environment. You’ll bring strong people management skills – able to set direction, take action and empower others to deliver improvements.  Alongside your leadership strengths, you’ll bring sound knowledge of animal welfare and operational excellence from a similar environment. Confident and decisive, you’ll balance the needs of pets, people and resources to achieve outstanding results.  Resilient, empathetic and emotionally intelligent, you’ll thrive on challenge and approach every situation with a positive, problem-solving mindset.   Knowledge, skills, and experience  Significant experience of successfully motivating, leading, and developing high performance teams, including setting clearly defined objectives, and managing performance in an animal welfare setting.  Strong knowledge of animal welfare/care, ensuring operational excellence in a similar animal welfare environment.  Experience of positively embracing and adapting to change by identifying, leading, and managing change in line with organisational objectives.  Financially aware and numerate.  Proven experience of working constructively and collaboratively with colleagues from different teams.  Interpersonal and consultative skills, including the ability to communicate, present, negotiate, influence, and build credibility with colleagues and external parties.  Experience of working in a commercial environment where the need to control costs and deliver high levels of service are important.  The ability to demonstrate, understand and apply our Blue Cross values.   Current full driving licence.    How to apply    Click the apply button below and complete the online application process before the closing date on Thursday 19th February 2026.   The process will include:  First stage interview and site tour  Online Discovery Session – This will include scenario-based exercises, giving you the chance to demonstrate your leadership style and approach to change while meeting colleagues. 
    Blue Cross benefitsOur people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.   In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.   Our generous benefits package includes:  Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)   Programmes for physical and mental wellbeing support   Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family    Health cash plan   Unlimited access to an employee assistance programme   Pension scheme with enhanced employer contribution    Professional fees paid with Continuing Professional Development and personal development support.   Life assurance    20% discount on Pet Plan pet insurance    Enhanced family friendly policies    Recognition scheme    Annual volunteer days   Charity worker discounts across a variety of retailers   To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.   If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page Read Less
  • Rehoming Centre Manager  

    - Manchester
    {"htmlString":"div\n!Based in our high street location since 2018, we... Read More
    {"htmlString":"div\n!Based in our high street location since 2018, we are perfectly placed to support our local community and surrounding areas. Our Foster-based care and Home Direct scheme ensures animals find new loving homes without the stress of kennels. This means that we do not usually have pets staying onsite overnight and our roles may not include daily pet care, but no two days are ever the same. /divdiv\n! /divdiv\n!As Centre Manager, you’ll be responsible for all aspects of the centre – pets, people, facilities, compliance and finances. Working closely with your Assistant Managers, you’ll inspire and empower your team, embed a culture of continuous improvement and ensure the highest welfare standards. /divdiv\n! /divdiv\n!This role is about leading people, bringing teams together and driving performance. We have a skilled, passionate team with great ideas – we now need someone who can take those forward, make things happen, and bring colleagues with them on the journey. 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Read Less
  • Retail Cover Supervisor (Zero Hours) - Shrewsbury  

    - Shrewsbury
    Description Contract: Zero Hours Salary: £13.69 p/hour Location:  Prid... Read More
    Description Contract: Zero Hours Salary: £13.69 p/hour Location:  Pride Hill, Shrewsbury Closing date: Thursday 12th February 2026
    Interview date: Friday 20th February 2026
    Step into a role at the heart of a vibrant, bustling town! As a Cover Supervisor you’ll enjoy flexible hours, stepping in during busy periods and staff absences.

    Our shop sits on the main high street, in a prime location with high footfall, in a town that’s a mix of modern energy and historic charm. The area has a diverse population – from affluent shoppers to local communities and a young crowd from the nearby college – making every day varied and interesting.
    More about the roleCustomer service is at the heart of everything we do. You’ll ensure every visitor feels welcome – two-legged or four! – and that the shop is a friendly, inviting place to browse. You’ll also champion Blue Cross and the incredible work we do for pets and people whenever the opportunity arises.

    On the sales side, you’ll drive Gift Aid sign-ups, process donations, price items to maximise fundraising and keep the shop floor looking its best. From eye-catching window displays to tidy rails and shelves, you’ll ensure everything is attractive, safe, and ready to sell. This new shop space is a great place to work, acting as a mini hub for stock, with plenty of treasures waiting to be discovered.

    You’ll also support our fantastic team of volunteers, keeping the day running smoothly while maintaining a positive and fun atmosphere. We have a highly motivated team who are brilliant, team-focused, and actively involved in local events, creating a busy but friendly working environment. While there’s no free parking nearby, the lively, central location makes it a true community hub and a fun place to work.

    If you have retail management experience, enjoy variety, and thrive in a community-driven environment, this is a role where you can make a real difference every day.
    About youYou’ll bring retail experience, ideally with some supervisory or management experience, and you’re confident dealing with all kinds of customers. Flexibility is key – shifts vary, so you’ll need to jump in when needed. You’re organised, practical, and ready to embrace whatever the day brings.

    Your key responsibilities:
    🐾 Support and motivate our fantastic volunteers
    🐾 Make every customer feel welcome (dogs included!)
    🐾 Keep the shop floor looking great and well-stocked
    🐾 Ensure donations are processed, priced, and ready to sell
    🐾 Bring energy, organisation, and a sense of humour to every shift

    If you love a role that’s varied, community-driven, and part of a high-performing shop in a lively market town, we’d love to hear from you!  How to apply  
    Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.
    Blue Cross benefitsOur people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.   In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.   Our generous benefits package includes:  Programmes for physical and mental wellbeing support   Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family    Pension scheme with enhanced employer contribution    Charity worker discounts across a variety of retailers  To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.   If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page Read Less
  • Assistant Shop Manager (Part Time) - Stratford-upon-Avon  

    - Stratford-upon-Avon
    Description Contract: Permanent, part time (21 hours over 3 days) Sala... Read More
    Description Contract: Permanent, part time (21 hours over 3 days) Salary: £13,437 per annum pro rata (FTE £22,394 per annum) Location:  Henley Street, Stratford-upon-Avon Closing date: Sunday 15th February 2026 Interview date:  19th and 20th February 2026

    With over 50 charity shops across England and Wales, our Worcester store is proud to be at the heart of the local community. We are looking for a Part Time Assistant Manager who is passionate about creating a friendly, welcoming environment for our customers, volunteers and those who generously donate to the store. 
    More about the roleUsing your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home!
     
    This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes.
     
    We're looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We'd like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and provide a quality customer service to those both purchasing and donating.

    You could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you! 
     
    Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover.

    Join us today to have a career you can be proud of!
    About youYou will have: Previous experience of working in a retail environment Cash handling and reconciliation experience Experience of leading a team Experience of providing great customer experience Computer and administration skills  It would also be great if you had:Managing volunteers
    How to apply  Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
    Blue Cross benefitsOur people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.   In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.   Our generous benefits package includes:  Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)   Programmes for physical and mental wellbeing support   Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family    Health cash plan   Unlimited access to an employee assistance programme   Pension scheme with enhanced employer contribution    Professional fees paid with Continuing Professional Development and personal development support.   Life assurance    20% discount on Pet Plan pet insurance    Enhanced family friendly policies    Recognition scheme    Annual volunteer days   Charity worker discounts across a variety of retailers   To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.   If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page Read Less

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