At Bill’s we care, unconditionally, for both our guests and our People, so no matter which role you choose, our aim is to ensure that Everyone Leaves Happy.As we get ready for growth - (New Openings coming soon!) and aim to really raise the bar for our guest experience and deliver truly memorable service we are now looking
for two inspirational individuals to join us as Regional Training Managers. This role will be field based, with a key requirement being to fulfil the training needs of the two Regions of the business.We are looking for one person to look after the South Region - stretching from Southampton to Canterbury ( Definitely not forgetting London) and including our first ever site in Lewes. This vital
position pays a salary of £45,000 (Plus Bonus) and you will become key members of the People Team, working with our brilliant Learning and Development Manager to keep both the energy, and standards high throughout the year.If you can demonstrate a strong working knowledge of the following areas we would love to hear from you!Manager
Capability, Induction & Sign-OffOwn and
deliver Manager Induction training across your region, ensuring every new
manager is fully supported, confident and signed off.
Ensure all Managers
in Training (MITs) complete their learning journeys and are formally signed off
against Bill’s standards.Learning
Delivery & Team DevelopmentDeliver
engaging, high-impact learning experiences that bring Bill’s values, service
standards and expectations to life.
Support
teams to learn from mistakes, build confidence and continuously improve
performance.Guest
Service ExcellenceLead and
deliver guest service excellence training, ensuring hospitality standards are
consistently understood and lived across all sites.
Embed
service behaviours that reflect Bill’s warmth, personality and commitment to Everyone
Leaves Happy.New
Openings & Refurbishments
Lead and
support training delivery for new restaurant openings and refurbishments,
ensuring teams feel confident, connected and ready to succeed from day one. Bill's Stratford is opening in March - we would love to have you aboard and ready to help deliver by then!Due
Diligence, Compliance & Assurance
Ensure all mandatory
due diligence training is completed, tracked and signed off across the region.Digital
Learning & Communication Platforms
Confidently
implement, embed and evolve online learning and communication platforms.Monthly
Training & Menu LaunchesOwn the
rhythm of monthly training for hourly teams, ensuring learning is timely,
engaging and relevant.
Lead
training delivery for new menu launches, ensuring clarity, confidence
and consistency across all sites.Culture,
Engagement & ConnectionSupport the
delivery of Bill’s 12-month engagement calendar, bringing culture, values and
recognition to life.
Celebrate
progress, success and great behaviours
reinforcing what good looks like at Bill’s.
Our
Bill’s Benefits (the good stuff):· Never a hungry belly - Discounts on the whole menu, with
80% for on shift and 50% for off shift discounts for all employees.· Extra holiday - 33 days a year from day one.· Access your earnings early– the ability
to access your earnings ahead of pay day.· Supermarket discounts - take a percentage off your weekly shop with
access to discounts at most of the major supermarkets. Every little helps ;)· Career Progression - Bill’s strongly believe in giving
you the opportunities to succeed and progress. The proof is in the pudding, 30 of our 50 Head Office colleagues started out in sites - we don't just say it - we are here for progression for all levels of the business.· Training programs available - programs in place from Level 3 - 5
qualifications, there is always room for development and growth. When you join us there will instantly be a 4
week training program.
· Insight discovery - Across our whole business we have
woven Insights Discovery into everything we do, this means learning about
yourself and how to work best with all your colleagues.
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