Make a difference as a Site Manager – lead safe, efficient, and compliant site operations.A quick look at the roleReporting to the Regional General Manager, you’ll take full ownership of day-to-day operations at our West Midlands site.With safety, health and environmental standards front and centre, you’ll drive operational efficiency, boost financial performance, and deliver outstanding service to both internal and external customers. You’ll lead from the front — developing your team, championing innovation, and unlocking the site’s full potential all measured through clear, outcome-focused KPIs.Success in this role means strong collaboration with the Regional General Manager and the Project and Maintenance Manager, while fostering a proactive, high-performance culture across the site.Health, Safety & Environment Lead site health, safety and environmental performance, reducing incidents and embedding a strong safety-first culture. Enforce site rules and procedures, conducting investigations and disciplinaries where required. Ensure full compliance with permits, licences and legal obligations — achieving zero EA CAR scores, no discharge breaches, no reportable emissions, and no long-term waste stock. Operational Performance Plan and coordinate treatments to maximise efficiency and capacity. Quote customers, review bookings and eliminate non-value-adding activities to consistently meet service KPIs. Drive continuous improvement across processes, systems and site standards. Financial Management Control site budgets across treatment, disposal, labour and maintenance. Deliver strong monthly P&L performance and meet or exceed agreed financial targets. Identify cost-saving opportunities without compromising safety or service quality. People & Leadership Oversee staffing levels, schedules and performance management. Set clear objectives and hold teams accountable for results. Work closely with the Site Manager and wider teams to ensure effective resourcing and collaboration. Develop your people through structured training, coaching and hands-on leadership.RequirementsOur essential requirements. IOSH Managing Safely (or equivalent) is essential; COTC Level 4 in hazardous waste treatment and transfer is highly desirable. Experience managing operational teams in a fast-paced, regulated environment; hazardous waste or treatment/transfer station experience is desirable. Degree in Chemistry, Engineering, or a related science is preferred but not essential. Good working knowledge of site permitting, risk assessments, and ISO standards (9001, 14001, 45001), with confidence in leading investigations and disciplinaries. Proficient in MS Office, with strong organisational skills and the ability to manage a mixed-skills team effectively. BenefitsAnd here’s why you’ll love it at Biffa. Ongoing career development, training and coaching – Because if you don’t grow, we don’t grow. Generous pension scheme. Retail and leisure discounts. Holiday and travel discounts. Life cover. Changing the way people think about waste.At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.Dedicated to diversity.Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
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