HR Analyst - York Job Reference: 000467Salary: £35,000Closing Date: 18/04/2025 00:00:00Location: YorkEmployement Type: Full TimeDo you want a career within a business that is not driven by profit, but by providing excellent service? A career within a business that is sustained by a genuine community, with everyone coming together to support each other? A career with an amazing history and a bright future? With a 119-year history, a mutual ethos and over 850,000 members, Benenden Health is a unique place to work. Whatever the department, no two days are ever the same and the opportunities are as diverse as the members we serve. If this sounds like a place you’d like to work, we have an exciting opportunity within in our People Services team to recruit a People Analyst . Reporting to the HR Operations Manager, the post holder will play a key role within the People Services department, and be responsible for collecting, compiling and analysing people data, insights, metrics and statistics to support data driven decisions. The successful candidate will have a proven track record and ability in People data analysis and be able to demonstrate :- Strong analytical and problem-solving abilities. Strong attention to detail, particularly in data analysis and reporting, to provide actionable insights. Excellent, rational, logical and communication skills. Demonstrable report writing skills as well as strong organisational and administrative abilities. Experience in analysing various People data and insights, including surveys, HR, Pay, reward and benefit data. Experience with HRIS systems, including implementation, configuration and ongoing management. Power BI experience advantageous. Working successfully with stakeholders regarding data analysis and report writing. Managing continuous improvement and innovation within People Services.
As well as offering an annual salary of £35,000, we are a Smart Working organisation , flexing our time working from home and in our registered offices depending on our meetings and workplace commitments. On average, this would translate into the post holder working within our offices three days per week. We would also welcome applications for this role to be part time. Key accountabilities for this role include :- Provide insights and recommendations based on data analysis to support People Services strategies, initiatives and improve policies and processes. Collect and compile People Services data from various sources, including systems and surveys. Analyse data and generate graphs, visuals and reports on key People Services metrics such as headcount, attrition, retention, absence and employee satisfaction. Identifying trends and leading on the provision of people data to enhance operational performance. Conduct research on industry trends and best practices to inform People decision-making. Collaborate with People Services team members to identify areas for improvement and develop action plans. Support People Services projects and initiatives, including, pay modelling, benefit reviews, Gender pay gap reporting, performance management, talent acquisition and HR and Payroll system replacement project. Maintenance and integrity of people data and improving our HR, Payroll and benefit systems to ensure they meet the needs of the organisation and comply with statutory requirements. Ensure data accuracy and integrity in People Services systems and reports. Ensure work undertaken acts to deliver good outcomes for current and potential future members.
Working for a business with a strong commitment to ‘doing the right thing’, you can expect a broad range of benefits, including; Free Corporate Benenden Health membership Free Corporate Benenden Cash plan (helps towards Dental, optical and complimentary therapies) Free onsite car parking Up to 35 days’ holiday including bank holiday and no weekend or bank holidays working. Pension with up to 10% employer contributions Discount available on other Benenden products Employee Assistance Program Discounts and cash back on hundreds of high-street retailers Excellent training and career progression opportunities Cycle to work scheme Free hot drinks Free fruit Employee engagement events Supporting local charities Onsite First Aiders and Mental Health First Aiders Free onsite gym For further information on this role, please refer to the Role Profile. This vacancy may close prior to the advertised deadline if a suitable candidate is identified. Early applications are encouraged.
Benenden Health Apprentice Talent Pool - York Job Reference: 000431Salary: CompetitiveClosing Date: Location: YorkEmployement Type: Full TimeDo you want to become part of our Future Talent? And looking for an apprentice role? One thing that unites our people, is their passion for our purpose of improving the nation\\\'s health. As we all share this passion our colleagues tell us that they feel motivated and valued as individuals and believe that Benenden Health is a great place to work. At Benenden Health we\\\'ve got big ambitions. We want to give our members the best possible value with an affordable service that complements the NHS. And we want to do that in a sustainable way so that we\\\'re here for our members now and in the future. From our all-important Operations departments, who look after all our members to Marketing who manage a group of functions including our branding, social media and digital campaigns. And let’s not forget our other areas, such as our Member Experience, IT, Procurement & Legal, Finance, Products & Partnerships, Sales, Member Engagement, HR, OD and Payroll departments to name but a few. With a 119-year history, a mutual ethos and over 850,000 members, Benenden Health is a unique place to work. Whatever the department, no two days are ever the same and the opportunities are as diverse as the members we serve. If you would like to be notified when we are next recruiting Apprentices roles, click through and sign up for our Apprentice Talent Pool!
Benenden Health Talent Pool - York Job Reference: 000411Salary: CompetitiveClosing Date: Location: YorkEmployement Type: Full TimeDo you want to become part of our Future Talent? One thing that unites our people, is their passion for our purpose of improving the nation\\\'s health. As we all share this passion our colleagues tell us that they feel motivated and valued as individuals and believe that Benenden Health is a great place to work. At Benenden Health we\\\'ve got big ambitions. We want to give our members the best possible value with an affordable service that complements the NHS. And we want to do that in a sustainable way so that we\\\'re here for our members now and in the future. From our all-important Operations departments, who look after all our members to Marketing who manage a group of functions including our branding, social media and digital campaigns. And let’s not forget our other areas, such as our Member Experience, IT, Procurement & Legal, Finance, Products & Partnerships, Sales, Member Engagement, HR, OD and Payroll departments to name but a few. With a 119-year history, a mutual ethos and over 850,000 members, Benenden Health is a unique place to work. Whatever the department, no two days are ever the same and the opportunities are as diverse as the members we serve. If you think you have something to offer an award-winning, ambitious and dynamic company, click through and sign up for our Talent Pool!
Contact Centre Claims Advisor - York Job Reference: 000461Salary: £26,000Closing Date: 11/04/2025 00:00:00Location: YorkEmployement Type: Full TimeBenenden Health has exciting opportunities within in its Member Services department, where you are on the frontline, assisting our members. Each call is unique and requires you to use your initiative, apply discretion and work within our mutual ethos. Working on the telephone you will have the potential and passion to deliver in a dynamic and changing work environment. You’ll have an excellent telephone manner and strong communication skills, but most importantly; strive to deliver a great member experience. Dealing with enquires ranging from hearing loss to hip replacements, the role requires someone with resilience and empathy. Someone who can confidently lead members through our services to the best and most appropriate outcome for them. An active and effective listener who can gather important information in difficult circumstances. This role is essential to the successful journey for our members and the future of our outstanding business. We are interested to hear from candidates with the following skills: Contact Centre experience Excellent telephone manner and an ability to adapt to different situations Enthusiastic, passionate and positive Self-motivated and resilient Desire to help others A full induction program and on-going training will provide you with an intimate knowledge and understanding of Benenden Health’s core product. There is a requirement to attend 6 weeks’ full-time training Monday to Friday, 9am-5pm, starting on 12th May 2025. You must be available for the whole training period and have no annual leave. Part-time hours of 22.5 hours min/3 days to include a Friday, would be considered, after the 6 weeks of full time training is completed. Hybrid working is available after a successful 6 months probation period, the first 6 months will be fully office based. With a 119-year history, a mutual ethos and over 850,000 members, Benenden Health is a unique place to work. Whatever the department, no 2 days are ever the same and the opportunities are as diverse as the members we serve. Working for a business with such a strong commitment to ‘doing the right thing’, you can expect a broad range of benefits, including; Free Corporate Benenden Health membership Free Corporate Benenden Cash plan (helps towards Dental, optical and complimentary therapies) Free on site car parking Up to 35 days’ holiday including bank holiday and no weekend or bank holidays working. Pension with up to 10% employer contributions Discount available on other Benenden products Employee Assistance Program Unlimited access to £500 Refer a Friend Bonus Scheme Discount and cash back on hundreds of high-street retailers Opportunity for hybrid working Excellent training and career progression opportunities Cycle to work scheme Free hot drinks Free fruit Employee engagement events Supporting local charities Onsite First Aiders and Mental Health First Aiders Free onsite gym
For further information on this role, please refer to the Role Profile.
