Registered Manager – Homecare (South Manchester)
Salary: £45,000 - £47,000 per annum (depending on experience)
Working hours: 37.5 hours per week
Contract: Full-time, permanent
Location: South Manchester (office-based with travel across the patch)
Requirement: Driver with access to a vehicle
Regulated role: You will be required to register with CQC (support provided)
About Be Caring
Be Caring is the UK's largest employee-owned provider of social care — a not-for-profit organisation where colleagues are co-owners, working together to make a difference in people's lives and communities.
We are values-led. Our values are: Be Kind, Be Proud, Be the Best You Can Be, Be Happy, Be Safe, Be Involved.
About the Role
This Registered Manager role is focused on leadership, partnership working and quality assurance across our South Manchester homecare service.
You will lead a strong local management team — including a Quality Lead (citizens/clients), Quality Lead (colleagues), Lead Coordinator, as well as a Trainer and Recruiter supporting your service. That means you can focus on what matters most: building a high-performing culture, strengthening partnerships, ensuring contract compliance and performance, and creating the conditions for colleagues to deliver outstanding care.
You'll work closely with internal colleagues and our senior/central management teams to drive quality, improve outcomes, and ensure the service is consistently safe, responsive and person-centred.
Key Responsibilities
Leadership, Culture & People Development
Lead, inspire and develop your local management team to deliver high-quality, person-centred homecare.Create a nurturing and stretching culture: supportive, values-led, and ambitious — where people are encouraged to grow and exceed expectations.Ensure excellent supervision, development and communication across the service, with clear expectations and fair accountability.Champion retention and wellbeing by building stability, confidence and pride in the service.
Quality Assurance, Governance & CQC
Take overall accountability for quality, safety and governance across the service, ensuring continuous readiness for inspection and strong evidence of good outcomes.Maintain oversight of care planning, risk management, safeguarding, incidents and learning — ensuring improvements are implemented and embedded.Work with your Quality Leads to identify themes and drive improvements in citizen/client experience and colleague experience.Ensure systems, records and practice meet internal standards and external requirements.
Contract Compliance & Performance
Work closely with commissioners and partners to deliver contract requirements, performance expectations and service standards.Monitor performance and risks, using data and quality intelligence to drive timely actions and prevent issues escalating.Ensure the service is financially sustainable and well managed, working with central teams to plan and respond to changes
Partnerships & System Working (including MLCO)
Build trusted relationships with key partners including MLCO, health and social care teams, and community stakeholders.Represent Be Caring confidently in partnership conversations, ensuring we are seen as a safe, reliable and improvement-focused provider.Lead effective communication with professionals and families, ensuring clarity, responsiveness and strong outcomes for the people we support.
Operational Oversight
Provide leadership oversight of coordination, capacity planning and continuity of care, ensuring the right support is delivered at the right time.Work with the Lead Coordinator, Trainer and Recruiter to ensure onboarding, training and operational systems are effective and aligned to quality.
About You
You're a confident, values-led leader who can balance high standards with human leadership.
You'll bring:
Experience leading services and teams in a regulated or quality-driven environment (homecare experience is strongly desirable).Strong understanding of quality assurance, safeguarding, risk management and continuous improvement.Confidence working with commissioners and partners, with the ability to influence outcomes and manage expectations professionally.The ability to lead leaders — developing your management team and setting a consistent service culture.Strong communication and organisational skills, with the confidence to challenge appropriately and drive improvement.
Desirable:
Experience of contract delivery and performance management in homecare.CQC registration experience (or readiness to register, with support).Level 4/5 qualification in Health & Social Care (or willingness to work towards it).
Additional Information
You will be required to register with the CQC as the Registered Manager. Full support will be provided to achieve this within 6 months.
What We Offer
33 days annual leave (inclusive of bank holidays)Mileage: 45p per mileEmployee Assistance Programme (EAP)Development: leadership training, qualifications and progression pathwaysRecognition: long service awards, Above & Beyond awards, birthday voucher & annual Christmas bonusA values-led, employee-owned culture where your voice mattersFunded DBS (if required)
Next Steps
If you're ready to lead a homecare service where quality and people come first — and you want the support of a strong local management team to drive performance, partnerships and continuous improvement — we'd love to hear from you.
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