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Aztec Hotel Spa
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  • Food and Beverage Team Leader  

    - Bristol
    Are you ready to take the next step in your Food and Beverage career?... Read More
    Are you ready to take the next step in your Food and Beverage career? We are looking for a Food & Beverage Team Leader to join our friendly team at our busy Hotel. Your day to day; Responsible for supporting the Food and Beverage Service Manager with the effective operation of the all Food and Beverage aras, including restaurant and bar, conference and events, delivering the highest levels of guest experience.  Hosting to the highest calibre and ensuring that all team members working in the department maintain a high level of hospitality at all times to all guests Ensuring the implementation of high standards of food and beverage service and high levels of product quality throughout the service periods Supporting the Food and Beverage Service Manager in managing the Food & Beverage team members and working closely with the kitchen team throughout service On-going training and development of the Food & Beverage team, to ensure high levels of service are continuously maintained Who we are looking for; You will have a genuine passion for the food and drink industry. This is a team leader role and therefore you will demonstrate high levels of both self-motivation and the ability to motivate, lead and develop a team. You will have exemplary guest service skills, good interpersonal skills, and the ability to work well with others to represent the Company and the hotel in a loyal, professional, and knowledgeable manner. You will have a strong work ethic and the ability to multi-task whilst working in a busy and pressurised environment. Food and Beverage Team Leader is a hands on role, so you will need to be comfortable rolling up your sleeves and getting involved with service We need someone with previous experience of working within a busy food operation, with supervisory experience In return, we are offering a rewarding role with scope for career progression along with; A fun environment where you will receive training and support to develop and progress Stream - the ability to access up to 40% of your wages as you earn them each week Tips paid monthly Free gym membership and discounted spa treatments Employee Assistance Programme Enhanced maternity and paternity pay Apprenticeships available 28 days annual leave (rising to 33 days after 5 years) Discounted accommodation, food and drink in our beautiful properties across the country Pension and life assurance Long service awards including free meals and free stays with your friends or family Read Less
  • Reservations Co-Ordinator  

    - Bristol
    If you are looking for a step into a Reservations Co-ordinator role wi... Read More
    If you are looking for a step into a Reservations Co-ordinator role within a well renowned luxury 4-star hotel this position could be for you. Reporting to the Sales Office Manager as a Reservations Co-ordinator you will have opportunity to gain exposure in two of the largest revenue generating areas of the business – conference, events & bedroom sales. Your role day to day will include: Your day to day; To forge great relationships with agents and guests alike. To be familiar with all-hotel facilities and services to advise guests/clients how best to enhance their stay/visit. Using your knowledge of the hotels products and services respond to enquires received, providing guests/clients with proposals to best suit their needs. To manage bedroom bookings from the initial enquiry through to the seamless handover to the operational team on arrival of the event/stay. Manage 3rd Party booking platforms such as Booking.com and Expedia  Develop your knowledge of the hotel’s bedrooms, conference and events product offerings and rate strategies. Communicate with guests/clients with warmth and hospitality to deliver an authentic and genuine experience. Work as part of a sales team to drive and achieve the sales targets. Who are we looking for? Whether you are an experienced Reservations Co-Ordinator eager to work in this prestigious hotel or someone looking for their first step into a sales role we are seeking someone who is passionate about sales and the guest experience to join our fantastic team. If you have a flair for organisation, an eye for attention to detail and great communication skills and can turn ideas into reality for our guests and clients then this could be the role for you. In return, we are offering a rewarding role with scope for career progression along with: A competitive salary, negotiable dependent on experience Free on-site parking Stream - Ability to access up to 40% of your wages as you earn giving you more control over your finances 28 days annual leave (rising to 33 days after 5 years) Health cash plan and Employee Assistance Programme available 24/7 Discounted Room Rates in our beautiful properties across the UK  Discounted Friends & Family Bed & Breakfast Room Rates at out Hotels & Inns across the UK Complimentary membership of onsite gym Employee Assistance Programme Enhanced maternity and paternity pay Apprenticeships available Online access to high street discounts Life assurance & pension An engaging & supportive work environment Bespoke training & development programmes Great promotional opportunities across The House of Daniel Thwaites estate Read Less
  • Deputy Head Housekeeper  

    - Bristol
    As Deputy Head Housekeeper, you will help lead the busy vibrant team a... Read More
    As Deputy Head Housekeeper, you will help lead the busy vibrant team and ensure thousands of guests experience wonderful stays in immaculate roomsYour day to day; Implementation of the required standards of cleanliness and presentation of rooms Mentor your team to ensure they provide the highest standards and attention to detail at all times Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible Ensuring the team are completing their work within a set time frame. Cleaning of bedrooms to required standards Ensuring the hotel procedures are followed by the team Deputising for the Head Housekeeper as required Assisting in the induction and training of new team members Assisting in the controls of stock ordering and linen management Assisting with the coordination of the team to deliver the highest standards Who we are looking for; The standards of our bedrooms will leave a lasting impression on our guests, as Deputy Head Housekeeper, you will need a keen eye for detail and enjoy meeting targets You will need to be able to communicate on all levels You will need to keep calm under pressure, reacting effortlessly to unexpected circumstances and taking them in your stride You are passionate about delivering meticulous standards and can motivate others to do this, then this could be the role for you Ideally you will have previous experience in a 4 star hotel environment with supervisory or management experience. However, if this sounds like you and you would like to bring your personality to work, then we would like to meet with you Our business is open all day every day, so you will need to be flexible with the times you can work In return, we are offering a rewarding role with scope for career progression 28 days annual leave (rising to 33 days after 5 years) Stream - the ability to access up to 40% of your wages as you earn them each week Tips paid monthly Free use of the gym facilities and discounted spa treatments Generous employee discounts in food, beverage and accomodation in our beautiful properties across the country Pension and Life assurance Employee Assistance Programme Enhanced maternity and paternity pay Apprenticeships available Bespoke training programmes accessible for all An engaging and supportive work environment Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany