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  • Commercial Mid-Market Underwriter - P&C - Newcastle / Leeds  

    AXA Group
    - united kingdom
    Apply Now
    At AXA Commercial, we support our business customers, large and small... Read More
    At AXA Commercial, we support our business customers, large and small, by making it easy for them to do business with us in the way that suits them. Whether they insure with us via brokers, directly on the phone or online through comparison sites, we've got them covered. Building on our success, a key initiative for the future of AXA Commercial is enhancing our current teams with experienced, engaging, and forward-thinking Commercial Underwriters. This role provides a fantastic opportunity for you to build key foundations and shape the narrative, that will provide AXA the exposure and scope required for growth. What you’ll be doing:  As New Business P&C Commercial Underwriter, you’ll help drive and transform how we partner our broker portfolios, through responsive, flexible, and collaborative relationships. With a strong balance of technical and trading capability, you’ll be empowered to make decisions, supported by data, insight, and decision support tools on mobile technology to succeed. You’ll be focused on developing and delivering profitable growth, across new business within the key markets. What’s in it for you: We’ll equip you with the technical skills for tomorrow:  It’s our job to support you in becoming an expert who has ownership over their work. We want you to be confident that you can make an impact by helping our customers. We ask ourselves what we can do today that will help us in the future. That’s why we offer continuous development to help our colleagues become experts in tomorrow. Build a career that’s as dynamic as the market you work in:  We’re on a journey of transformation, so we’re investing in new technology that enables us to help our people and businesses thrive. Shape your career one decision at a time:  We’ll support you to progress through the business and are committed to developing talent. We do this with training and tailored development plans. AXA is happy to support you in obtaining the FIT / Cert / Dip CII qualifications.  At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team, and our customers. You'll work at least 60% of your week away from home, at our office locations in either Newcastle or Leeds, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. We know that some candidates may be discouraged from applying if they don't meet every requirement. If you’re excited by this job and the prospect of working at AXA but you’re not sure you tick every box, we’d still encourage you to apply. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply. W hat you’ll bring: Keep an open mind:  Keen to learn and challenge the status quo, able to approach tasks from different perspectives while focusing on helping colleagues and customers. Stay curious:  You’ll be perceptive of what our customers and the market want, and bring that knowledge into your work, whilst making the most of AXA’s development opportunities. Be a team player: Able to use your unique skills and knowledge to collaborate with your colleagues, take accountability and discover new ways of doing things. Experience of working in a P&C underwriting environment be that with an insurer or a broker.  High level of technical underwriting expertise. Strong trading capability, commercial awareness, and expert negotiation skills. Ability to build excellent broker relationships and a sound understanding of the current commercial insurance market. Knowledge of legislative and regulatory requirements. Developed analytical skills with proven experience of account monitoring and action planning. Ability to champion the change agenda, utilising your resilience skills to identify continuous improvement and drive change through to resolution.  As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.  This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. What we offer: At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) 25 days annual leave plus Bank Holidays Up to 21 hours volunteering leave per year  Opportunity to buy up to 5 extra days leave or sell up to 5 days leave AXA employee discounts Private heath cover (Effective from 01/07/2025) #LI-Hybrid Who we are: AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We’re currently making our biggest ever investment to develop the expertise and skills we need to be the best. We’re a vibrant community where everyone is supported to learn, develop, and take ownership of their work. Read Less
    Apply Now

  • Senior Marketing Customer Experience Manager  

    AXA Group
    - united kingdom
    Apply Now
    Do you love people and creating customer experiences that work, ensur... Read More
    Do you love people and creating customer experiences that work, ensuring customer interactions are effortless and seamless? We're seeking a Senior Marketing Customer Experience (CX) Manager to lead a team of Customer Experience Managers who are doing just this. You'll help translate insights, driving action within the operation to improve satisfaction and retention, and you’ll represent our customers' voices across AXA Health. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you’ll be doing: Embed yourself in business wide programmes to keep customers central to our decision making. Collaborate cross-functionally to defect hunt, using actionable insight to create solutions for pain points and embedding these within the operation. Interpret customer insights, using these to make recommendations for continuous improvement. Helping design, embed and bring to life the customer strategy aligning with our business goals. Share best practice and learning across the wider AXA group to support CX development. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

    What you’ll bring: Proven experience in customer experience, preferably within financial services or transformation - essential. Strong analytical skills and a customer-centric mindset. Excellent coaching, communication and stakeholder management. Leadership and relationship management skills at a senior level, with the ability to build and influence a network of contacts. Strong knowledge of the range of insurance, health services and health partner products available both from AXA and in the marketplace. Passion for collaboration, with experience of managing cross functional teams through complex customer and business change. ​As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. What we offer: At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary dependent on experience Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) Private health cover 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave AXA employee discounts Gym benefits #LI-Hybrid #FeelgoodHealth Who we are: At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We’re transforming our business by developing easy, efficient, digital experiences for our customers. We’re a collective of specialists passionate about helping our members flourish, whether that’s individuals and families, small businesses or huge corporates. Read Less
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  • Salesforce Engineer  

    AXA Group
    - united kingdom
    Apply Now
    AXA is embarking on its most radical and ambitious change programme i... Read More
    AXA is embarking on its most radical and ambitious change programme in the history of its Healthcare business. Driven by a changing UK health landscape, the growth in the (preventative) Wellbeing sector, and the need for radical simplification, we are uniting several businesses internally to produce a stronger offering than ever before in our mission is to empower people to be the best version of themselves.

    We have an exciting new opportunity for a Salesforce Engineer to join our friendly and supportive IT delivery teams at AXA Health, to help us make our goals a reality. You’ll be working alongside colleagues in the Care and Claims programme, using a diverse range of technologies and helping to implement new solutions and optimising existing systems. 

    At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.  What you'll be doing: 

    Contributing to the design, development and support of our strategic customer platform, employing best practice in architecture, design, development and deployment Working within an agile team, adhering to Scrum or Kanban principles Collaborating and communicating with business colleagues and stakeholders to identify and enhance appropriate solutions Supporting continuous improvement initiatives within the team and across the IT department, identifying areas of inefficiency and demonstrating or facilitating change  Supporting delivery objectives, life cycle management and technical debt Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.  What you’ll bring: 

    Proven development experience with Salesforce, Certified Salesforce Platform Developer 1 desirable, writing well-documented code in Apex, Triggers, Lightning and Lightning Web Components, configuration and process automation such as Flows and Process Builder Experience of Salesforce Industries / Omnistudio / VLocity highly desirable  Solid understanding of, and detailed experience with, Salesforce architecture and best practice Proven experience integrating Salesforce with other applications via real-time, batch, sync/async Operating knowledge of complete Software Development Lifecycle including Release Management Testing and Deployment SFDX for development and automation, GIT version control Azure Devops, Health Cloud and Copado would be highly desirable Azure, .NET or JavaScript or TypeScript experience is desirable As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.  What we offer:

    At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:  Competitive annual salary dependent on experience Annual company & performance-based bonus  Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary)  25 days annual leave plus Bank Holidays  Opportunity to buy up to 5 extra days leave or sell up to 5 days leave  AXA employee discounts  Gym benefits  #FeelgoodHealth #LI-Hybrid  Who we are:  

    At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We’re transforming our business by developing easy, efficient, digital experiences for our customers. We’re a collective of specialists passionate about helping our members flourish, whether that’s individuals and families, small businesses or huge corporates.  Read Less
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  • SME Distribution Director  

    AXA Group
    - united kingdom
    Apply Now
    At AXA Health, our customer journey begins in Distribution. Working d... Read More
    At AXA Health, our customer journey begins in Distribution. Working directly and with our intermediary partners, we’re responsible for approximately 300,000 members at new business and renewal. Our teams expertly guide SME (small to medium enterprise) businesses through our products and processes, so they can protect their employees. If you’re a leader and expert in the UK SME PMI (private medical insurance) healthcare market, this could be the role for you. You’ll establish, develop and implement the strategy for AXA Health’s SME business to deliver profitable, sustainable growth through effective customer acquisition and retention. You’ll create compelling propositions, articulating a cohesive vision that delivers sales, retention and builds strong intermediary relationships, in line with agreed targets. At AXA we work smart, this role is field-based and you’ll travel to visit AXA offices and client sites as required. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you’ll be doing: Lead development of AXA Health’s SME business strategy. Set strategic vision to deliver agreed financial and business goals for the next 3 – 5 years. Management of all intermediaries ensuring their portfolios operate (loss ratio, revenue, lapse rate, new business) in line with business requirements. Provide strategic input to ensure SME products, services and propositions support an integrated, contemporary and leading-edge propositions for our clients. Have overall accountability for P&L (profit and loss) for SME business. Inspire and lead team of trusted colleagues (circa 195, based across the UK) to deliver business strategy, though effective development, performance management and focussed incentivisation. Ensure brand strategy and marketing plans are deliver a fully integrated marketing communication and promotional strategy. Establish and maintain effective governance to meet regulatory requirements and compliance requirements.  Own PRP (Performance Related Pay Scheme) which meet AXA policies. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply. What you’ll bring: Demonstrable experience in a similar UK SME PMI leadership role – essential. Excellent commercial awareness and technical understanding of UK PMI market – essential. Evidence of managing and leading a high performing, large multidisciplined team and P&L – essential. Ability to act and think at a strategic level, create a compelling business vision and design and implement strategic growth and change – essential. Exceptional influencing and negotiation skills. Project and budget management expertise. Strategic and business planning methodology. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. Please be aware that this position is a Certified Function roleunder the SM&CR regime, which means the successful candidate will be subject to an enhanced level of background screening requirements. What we offer: At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary dependent on experience Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Cash car allowance £6,700 Private health cover Life Assurance (up to 10 x annual salary) 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave AXA employee discounts Gym benefits #LI-Remote Who we are: At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We’re transforming our business by developing easy, efficient, digital experiences for our customers. We’re a collective of specialists passionate about helping our members flourish, whether that’s individuals and families, small businesses or huge corporates. Read Less
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  • Change Practitioner - 6 month FTC  

    AXA Group
    - united kingdom
    Apply Now
    We have an opportunity for a Change Practitioner to join our team in... Read More
    We have an opportunity for a Change Practitioner to join our team in AXA Health on a 6-month fixed term contract. You’ll be responsible for formulating, scoping, and delivering business readiness activities that ensure the successful adoption of change initiatives. Your expertise will be pivotal in maximising the benefits of strategic business changes whilst enhancing both customer and employee experiences. If you thrive in a fast-paced environment and are committed to fostering a culture of adaptability and continuous improvement, we'd love to hear from you! At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. Working hours: hrs per week Monday – Friday. What you’ll be doing: Accountable for the business change plan and organising change activities across multiple programmes within AXA Health. Establish a comprehensive business change approach and framework, ensuring effective stakeholder engagement throughout the project lifecycle for successful delivery. Oversee thorough change management assessments to evaluate impacts on business processes, structures, and employee adoption. Develop strategies to enhance employee engagement and adoption of changes, leveraging best practices in change management to foster an adaptive mindset amongst teams. Communicate with Senior leadership to design, plan, communicate, and execute necessary organisational changes effectively. Partner with the business to ensure changes are implemented with minimal disruption to daily operations, providing coaching to departmental managers for effective change adoption. What you’ll bring: Proven expertise in change management leadership, relevant qualifications advantageous. Experience in supporting end-to-end transformation processes. Exceptional communication and stakeholder management skills. Proficient in conducting change impact analysis assessment, culture change techniques, stakeholder mapping, and developing the case for change. Understanding of project management methodologies, including both Waterfall and Agile. Strong ability to collaborate across functions, ensuring successful business outcomes and thorough end-to-end testing of change initiatives. Ability to think strategically, challenging the status quo to ensure benefit realisation is achieved effectively. Proven ability in delivering end-user training on implemented changes. Excellent influencing, facilitation, coaching, and mentoring abilities. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. What we offer: At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary of up to £70,000 dependent on experience Discretionary company & performance-based bonus. Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave AXA employee discounts Gym benefits #FeelgoodHealth #LI-Hybrid  Who we are: At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We’re transforming our business by developing easy, efficient, digital experiences for our customers. We’re a collective of specialists passionate about helping our members flourish, whether that’s individuals and families, small businesses or huge corporates. Read Less
    Apply Now

  • Product & Pricing Senior Risk Manager  

    AXA Group
    - united kingdom
    Apply Now
    Do you have working knowledge of product and pricing strategies, and... Read More
    Do you have working knowledge of product and pricing strategies, and how to manage the specific risks and issues they pose? We’re seeking an expert Product and Pricing Senior Risk Manager, to support our Head of Operational Risk in making effective risk management simple and accessible to all staff within AXA Commercial. You’ll communicate risk management concepts in a way that is simple and accessible, coupled with a good understanding of insurance risk and how this can transition in a diversified commercial insurance portfolio. You’ll lead and develop a team of risk experts, working closely with colleagues across all lines of defence to understand the key components of the AXA UK Risk Framework, how they apply to AXA Commercial and implementing these in a simple and clear way. You’ll take accountability for the implementation and continued embedding of the AXA UK Enterprise Risk Management Framework (ERMF) and associated UK and Group requirements within the Underwriting, Pricing and Product Team. This includes ensuring robust and well thought out controls, processes and policies are in place across the business areas.  At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. 
    What you’ll be doing: Work with Line 2 Risk team to ensure AXA Commercial Product and Pricing teams fully embed the requirements of the Risk Framework in a way that is proportionate and effective. Work closely with UPP Teams supporting the Head of Operational Risk to maintain a holistic view of the Risk and Control profile of the business units and ensure this remains up to date. Deliver timely and insightful risk reporting to the UPP leaders within AXA Commercial to enable risk owners to recognise risk exposure and prioritise activity to manage risk in line with appetite. Understand all key strategy and change activity within UPP and ensure effective support for these initiatives. Lead the planning, prioritisation and coordination of key risk activity being delivered through the Product and Pricing Risk team. Be the voice of the customer within UPP and ensure that business decision making is centred around the delivery of good and fair outcomes for customers. Assist the business unit leadership team to ensure a solid awareness of and effective management of key risks. Coach and partner with in-scope business areas to ensure Exec / Risk Owners can discharge their accountabilities, specifically accurate data-driven risk assessment and management towards tolerance. What you’ll bring:  Ability to process, collate, and present data in a clear and consistent manner and use this information to drive meaningful action. Proven record of delivering through others and coaching and developing direct reports and staff in wider risk roles. Knowledge of FCA/PRA requirements and expectations, including conduct and operational risks involved in product and pricing design and implementation. Commercial and pragmatic outlook, able to work at pace, solution oriented and delivery focused. Evidence of providing oversight of, and ensuring adherence to, risk and control frameworks, policies, standards, etc. Keen attention to detail and organisational skills, ability to influence in support of a risk-aware and customer focused culture. Confident and articulate communicator with the ability to facilitate discussions at key risk / management forums with excellent report writing skills. Collaborative engagement style, you’ll need to work with multiple stakeholders to solve issues and challenges. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.  What we offer:  At AXA UK, we’re appreciative of the people who work for us, and our rewards package is reviewed regularly to reflect that. You can expect to receive:  Competitive annual salary Annual company & performance-based bonus Private health insurance Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave AXA employee discounts Gym benefits
    #LI-Hybrid 
    Who we are: AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We’re currently making our biggest ever investment to develop the expertise and skills we need to be the best. We’re a vibrant community where everyone is supported to learn, develop, and take ownership of their work. Read Less
    Apply Now

  • People Services Advisor - 12 month FTC  

    AXA Group
    - united kingdom
    Apply Now
    Are you passionate about delivering exceptional customer service and... Read More
    Are you passionate about delivering exceptional customer service and making a difference in people's lives?  At AXA we’re seeking a dedicated individual to join our People Services team in Bolton on a full time 12-month fixed-term contract.  As a People Services Advisor, you’ll play a crucial part in helping our customers find the right solutions, whether it’s providing expert advice over the phone, handling tasks through our case management system, Help, or efficiently dealing with email inquiries. You’ll also be responsible for monitoring and quality-checking tasks that support our business processes, as well as assisting in the administration of vital business projects in our HR system, MyWorkday. If you thrive in a collaborative environment and are committed to excellence, we want to hear from you! At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you’ll be doing: Answering incoming calls to the People Services team, providing advice and assistance. Managing a portfolio of cases in the Help system. Administering People Services tasks and processing efficiently, covering the whole employee lifecycle from onboarding and screening through to leavers. Escalating issues to leaders, People Services, and the business as necessary. Delivering quality customer service while collaborating with other teams, such as payroll. Prioritising and managing tasks in the inbox. Maintaining accurate data in MyWorkday and the Help system. Providing HR support and advice to employees, managers, and candidates. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply. We know that some candidates may be discouraged from applying if they don't meet every requirement. If you’re excited by this job and the prospect of working at AXA but you’re not sure you tick every box, we’d still encourage you to apply. What you’ll bring: Experience in a customer service telephone-based role and proven administration skills. Customer focused with the ability to connect with a variety of people over the phone and in writing whilst conducting yourself in a professional manner. Experience using Case Management Systems. Analytical, highly organised with exceptional attention to detail. Understands and demonstrates the importance of Data Protection and its associated risks. Computer literate with experience of MS Office and IT tools, demonstrating accuracy and speed when updating relevant HR systems. Experience of working in an HR Shared Services team and working knowledge of employment law would be advantageous. Internal candidates are encouraged to apply for this role as a secondment opportunity through the internal careers site. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. What we offer: At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary of up to £25,000 dependent on experience. Discretionary company & performance-based bonus. Contributory pension scheme (up to 12% employer contributions). Life Assurance (up to 10 x annual salary). 25 days annual leave plus Bank Holidays. Opportunity to buy up to 5 extra days leave or sell up to 5 days leave. AXA employee discounts. Gym benefits. #LI-Hybrid Who we are: AXA UK Support Functions power AXA’s three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you’ve got heaps of experience and qualifications behind you, or you’re just starting out, we’ll give you the support and opportunities to help you grow and develop with confidence. Read Less
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  • Commercial Mid-Market Underwriter - P&C - Southampton  

    AXA Group
    - united kingdom
    Apply Now
    At AXA Commercial, we support our business customers, large and small... Read More
    At AXA Commercial, we support our business customers, large and small, by making it easy for them to do business with us in the way that suits them. Whether they insure with us via brokers, directly on the phone or online through comparison sites, we've got them covered. Building on our success, a key initiative for the future of AXA Commercial is enhancing our current teams with experienced, engaging, and forward-thinking Commercial Underwriters. This role provides a fantastic opportunity for you to build key foundations and shape the narrative, that will provide AXA the exposure and scope required for growth.
    What you’ll be doing: 
    As a New or Existing Business P&C Commercial Underwriter, you’ll help drive and transform how we partner our broker portfolios, through responsive, flexible, and collaborative relationships. With a strong balance of technical and trading capability, you’ll be empowered to make decisions, supported by data, insight, and decision support tools on mobile technology to succeed. You’ll be focused on developing and delivering profitable growth, across new business within the key markets.
    What’s in it for you:  We’ll equip you with the technical skills for tomorrow: It’s our job to support you in becoming an expert who has ownership over their work. We want you to be confident that you can make an impact by helping our customers. We ask ourselves what we can do today that will help us in the future. That’s why we offer continuous development to help our colleagues become experts in tomorrow. Build a career that’s as dynamic as the market you work in: We’re on a journey of transformation, so we’re investing in new technology that enables us to help our people and businesses thrive. Shape your career one decision at a time: We’ll support you to progress through the business and are committed to developing talent. We do this with training and tailored development plans. AXA is happy to support you in obtaining the FIT / Cert / Dip CII qualifications.  At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team, and our customers. You'll work at least 60% of your week away from home, at our office location in Southampton, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. We know that some candidates may be discouraged from applying if they don't meet every requirement. If you’re excited by this job and the prospect of working at AXA but you’re not sure you tick every box, we’d still encourage you to apply. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply. What you’ll bring:  Keep an open mind: Keen to learn and challenge the status quo, able to approach tasks from different perspectives while focusing on helping colleagues and customers. Stay curious: You’ll be perceptive of what our customers and the market want, and bring that knowledge into your work, whilst making the most of AXA’s development opportunities. Be a team player: Able to use your unique skills and knowledge to collaborate with your colleagues, take accountability and discover new ways of doing things. Experience of working in a P&C underwriting environment be that with an insurer or a broker. High level of technical underwriting expertise. Strong trading capability, commercial awareness, and expert negotiation skills. Ability to build excellent broker relationships and a sound understanding of the current commercial insurance market. Knowledge of legislative and regulatory requirements. Developed analytical skills with proven experience of account monitoring and action planning. Ability to champion the change agenda, utilising your resilience skills to identify continuous improvement and drive change through to resolution.  As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. 
    This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.
    What we offer: At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) 25 days annual leave plus Bank Holidays Up to 21 hours volunteering leave per year Opportunity to buy up to 5 extra days leave or sell up to 5 days leave AXA employee discounts Private heath cover (Effective from 01/07/2025)  #LI-Hybrid Who we are: AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We’re currently making our biggest ever investment to develop the expertise and skills we need to be the best. We’re a vibrant community where everyone is supported to learn, develop, and take ownership of their work. Read Less
    Apply Now

  • PMO Practice Manager  

    AXA Group
    - united kingdom
    Apply Now
    At AXA Health, we’re transforming the way we deliver value to our cus... Read More
    At AXA Health, we’re transforming the way we deliver value to our customers through a progressive, outcome-driven product operating model. A key enabler for our transformation, you’ll balance strategic oversight with hands on people management. If you love line management and are looking for personal development opportunities, this could be the role for you. You’ll be responsible for leading a team of PMO (Project Management Office) professionals, fostering a culture of high performance, continuous improvement and collaboration. Examples include challenging ourselves to positively improve one thing about our ways of working every month and establishing team collaboration days to increase knowledge and skills sharing for everyone. With a focus on portfolio management, you’ll provide clear visibility of priorities, risks and delivery progress across product areas, enabling informed decision-making at all levels. Working closely with senior stakeholders, product leads and delivery teams, you’ll ensure governance frameworks are fit for purpose and evolve with our operating model. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at Tunbridge Wells office or attending industry events. Occasional travel to AXA offices in London and Bournemouth. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you’ll be doing: Provide supportive line management, coaching and development for your team of PMO professionals, fostering a culture of learning, collaboration, empowerment and high performance. Maintain an accurate, high-level view of change and transformation portfolio across product areas, enabling prioritisation, progress tracking and value realisation. Design, embed and incrementally improve governance structures that balance control with agility, ensuring they support AXA Health’s product-centric approach. Partner with and productively challenge senior leaders and product teams to align portfolio activity with business strategy, ensuring the right initiatives are being pursued at the right time. Develop and maintain clear, actionable reporting and insights on progress, risk, dependencies and outcomes to support executive-level decision making. Embed structured change management principles and practices that help teams adopt new ways of working and realise benefits from transformation efforts.  Ensure that Enterprise level risks associated to transformation and change initiatives are clearly identified, assessed, escalated and mitigated in line with AXA’s risk appetite and frameworks. Define and promote consistent PMO standards, tools and templates that support high-quality planning, risk management and tracking across teams. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply. What you’ll bring: Significant demonstrable previous PMO people management experience within a regulated industry (such as financial services or insurance) – essential. Proven ability to lead, coach and inspire PMO teams, creating high-performance culture and supporting professional development – essential. Experience of rolling out a new PPM (project portfolio management) toolset – preferred. Deep understanding of portfolio management, governance structures and best practice within operating model. Financial management, budget and resource planning, prioritisation and optimising ROI (return on investment). Expertise in both Agile and traditional delivery methodologies, how to operate them and when to apply most appropriate method. Outstanding stakeholder management, facilitation and presentation skills. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. What we offer: At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary of £80,000 - £100,00 dependent on experience Annual company & performance-based bonus Cash car allowance £5,200 Contributory pension scheme (up to 12% employer contributions) Private health cover Life Assurance (up to 10 x annual salary) 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave AXA employee discounts Gym benefits Up to 21 hours volunteering leave per year #LI-Hybrid Who we are: At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We’re transforming our business by developing easy, efficient, digital experiences for our customers. We’re a collective of specialists passionate about helping our members flourish, whether that’s individuals and families, small businesses or huge corporates. Read Less
    Apply Now

  • New Business Trading Underwriter - London Real Estate  

    AXA Group
    - united kingdom
    Apply Now
    At AXA Commercial, we support our business customers, large and small... Read More
    At AXA Commercial, we support our business customers, large and small, by making it easy for them to do business with us in the way that suits them. Whether they insure with us via brokers, directly on the phone or online through comparison sites, we've got them covered. Building on our success, a key initiative for the future of AXA Commercial is enhancing our current teams with experienced, engaging, and forward-thinking Commercial Underwriters. This role provides a fantastic opportunity for you to build key foundations and shape the narrative, that will provide AXA the exposure and scope required for growth. We're excited to bring to market a fantastic opportunity for a New Business Real Estate Underwriter to join AXA Commercial Lines within our highly respected Real Estate Specialty team, as we experience an exciting growth trajectory and invest in our workforce of the future. The portfolio is varied with highly sought-after clients, amassing an impressive gross premium, charting AXA as one of the biggest Real Estate portfolios in the UK. AXA are one of the lead insurers for Real Estate clients, working with specialist brokers, that place their business through the vibrant London Market. The team are well respected in the industry, having built a strong reputation, of which we take great pride. What you’ll be doing: As a Trading Underwriter for new business, you’ll help drive and transform how we partner our broker portfolios, through responsive, flexible, and collaborative relationships. With a strong balance of technical and trading capability, you’ll be empowered to make decisions, supported by data, insight, and decision support tools on mobile technology to succeed. You’ll be focused on developing and delivering profitable growth, across new and existing business within the key markets. What’s in it for you: We’ll equip you with the technical skills for tomorrow:  It’s our job to support you in becoming an expert who has ownership over their work. We want you to be confident that you can make an impact by helping our customers. We ask ourselves what we can do today that will help us in the future. That’s why we offer continuous development to help our colleagues become experts in tomorrow. Build a career that’s as dynamic as the market you work in:  We’re on a journey of transformation, so we’re investing in new technology that enables us to help our people and businesses thrive. Shape your career one decision at a time:  We’ll support you to progress through the business and are committed to developing talent. We do this with training and tailored development plans. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 60% of your week away from home, either at our office location in London, visiting clients or attending industry events. What you'll bring:  Keep an open mind:  Keen to learn and challenge the status quo, able to approach tasks from different perspectives while focusing on helping colleagues and customers. Stay curious:  You’ll be perceptive of what our customers and the market want and bring that knowledge into your work, whilst making the most of AXA’s development opportunities. Be a team player:  Able to use your unique skills and knowledge to collaborate with your colleagues, take accountability and discover new ways of doing things. Proven experience in decision making on a wide range of technical underwriting scenarios within a Commercial environment, with specific London Real Estate / Property focus. Strong level of technical underwriting expertise in a composite insurance environment (non-package). Self-motivated and comfortable managing your own workload; this is imperative as you will need to operate at a strategic level, personally and actively influencing our approach and future direction. A willingness to always go the extra mile, looking at ways to improve processes to progress forward and the ability to juggle priorities. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. What we offer: At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary dependent on experience Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) 25 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave Up to 21 hours volunteering leave per year  AXA employee discounts Gym benefits #LI-Hybrid Who are we: AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We’re currently making our biggest ever investment to develop the expertise and skills we need to be the best. We’re a vibrant community where everyone is supported to learn, develop, and take ownership of their work. Read Less
    Apply Now
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