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Avanade
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  • Functional Business Analyst, MS Dynamics 365 CRM  

    - London
    Introduction:At Avanade, we see how the power of Dynamics 365 shapes t... Read More
    Introduction:At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success. As a Pre-Sales Solutions Specialist for Dynamics 365 Customer Engagement, you'll be integral to our UK sales team. You'll collaborate with account teams to design and position high-value solutions for finance and/or supply-chain challenges, turning your technical depth into clear business solutions with tangible value driven outcomes.Key Responsibilities:Business Requirements Gathering: Collaborate with stakeholders to gather and document detailed business requirements for Dynamics 365 CRM projects.Functional Specification Documentation (FSD): Write clear and comprehensive Functional Specification Documents to guide development teams.Dynamics 365 CRM Expertise: Apply functional knowledge of Microsoft Dynamics 365, particularly in areas such as retail customer leads and service requests.Cross-Team Interaction: Work closely with multiple teams, including IT, development, and operations, to ensure alignment and integration of business requirements.Systems Alignment: Ensure alignment of specifications from various systems and interfaces, contributing to seamless system integration.JIRA Triage: Manage and prioritize JIRA tickets, assigning them to the appropriate teams based on priority and complexity.Stakeholder Communication: Facilitate communication between stakeholders to ensure clarity and alignment of project objectivesundefined undefined undefined undefined undefined Read Less
  • D365 CRM Technical Architect  

    - London
    Why Avanade? Because there is no place like thisAvanade is a company t... Read More
    Why Avanade? Because there is no place like this

    Avanade is a company that helps you transform your business with the power of Microsoft technology. Whether you want to improve your customer experience, optimize your operations, or enhance your security, Avanade can help you achieve your goals with innovative solutions and services. Avanade has a team of experts who can guide you through the entire process of designing, developing, deploying and managing your technology platform. They also provide you with insights and best practices on how to leverage the Microsoft ecosystem and stay ahead of the competition. Avanade is more than just a technology provider; it is a partner that helps you realize your full potential.

    In support of our continued growth journey, we are looking for a Technical Architect with a strong technical background in Dynamics 365 CE and Power Platform and a passion for client contact. You understand the nuts and bolts of Dynamics 365 CE solutions, and you know how to connect with clients and lead a team to reach their goals. You are organized, energetic, and as comfortable in the client's board room as well as in front of a whiteboard with your teams.

    Come join us

    If you are looking for a challenging and rewarding career in technology, consider this role. You will have the opportunity to help clients extract genuine, measurable value for their business by realizing the potential of the Microsoft platform and ecosystem. You will also drive technical thought leadership with a long-term view of how the client can successfully manage, operate and secure their technology platform.

    This job will allow you to highlight your skills and expertise in Microsoft technologies, as well as learn from other professionals and experts in the field. You will be part of a dynamic and collaborative team that strives to deliver excellence and innovation to clients. This job is not only a wonderful way to advance your career but also to make a positive impact on the world with technology.

    What you will do:You will collaborate with clients to actively position yourself as a thought leader and trusted adviser for technology transformation.Take an active role in developing new opportunities for our clients.Define technical, operational, and business requirements.Drive a Dynamics 365 CE evergreen agenda with our clients.Ensure the solution quality meets the client's standards and fulfils their business value realization goals.Work with cross-functional technology and design teams to ensure consistent client interaction and solution delivery.Ensure offshore and nearshore resources are utilized and leveraged appropriately.Lead continuous improvement efforts to proactively identify potential challenges to client success and business productivity.
    Skills and Experiences

    You will bring industry-specific- and industry-agnostic points of view to our clients and have a deep understanding of the consequences and opportunities that the fast-moving innovations in the market offer.

    As a Technical Dynamics 365 CE Solution Architect, you will be a thought leader in solutions for customer engagement including Marketing & Sales, Customer Service and/or Contact Center and Field Service and you will be part of large-scale, complex D365 CE implementations.

    You will be responsible for working with clients and leading Avanade solution teams in planning, designing, building, testing, and maintaining Dynamics365 CE implementations.

    Other qualifications we are looking for:Client management skills and the ability to work with clients to develop and manage a roadmap with associated activities.Experience consulting with clients on complex projects, including technology leadership roles.Experience working with global teams, including off- and near-shore, on Dynamics 365 CE implementation and maintenance projects, is preferred but not required.Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form.
    About youCharacteristics that can spell success for this role;Goal-oriented and has a sense of urgency to get things done;Growth mindset with a love of innovation;Respected leader who empowers and develops their team;Lifelong learner and the ability to share that with their team to be on top of the game;Excellent communication, presentation, and client consulting skills.undefined undefined undefined undefined undefined Read Less
  • Cloud & AI Client Solutions Lead - UK  

    - London
    At Avanade, we believe in making a genuine human impact in everything... Read More
    At Avanade, we believe in making a genuine human impact in everything we do. We transform businesses and help our clients envision new paths forward; we uncover ways technology can improve the way we work and live; and provide opportunities for our people to leave the world better than we found it.For more than two decades, we’ve tapped into the power of our people and cutting-edge Microsoft technology to deliver business-critical technology capabilities to thousands of organisations around the world. Our deep expertise and relentless commitment to client success is the reason we are Microsoft’s #1 global partner. We’re also driven by an innovative spirit and a growth mindset, and we value leaders who can bring the best out in our people and nurture their careers while inspiring excellence for our clients and one another.Role OverviewThe Cloud & AI Platforms Client Solutions Lead will play a key role in positioning and reinforcing Avanade UK as thought leader, helping organisations become AI-first frontier firms, delivering measurable business value, leveraging the Microsoft technology ecosystem. You will be the face of Avanade UK’sOperationally, you will be accountable for translating Area and Global Client Solutions strategies into region-specific propositions and actions to achieve sales and go-to-market objectives for the Cloud & AI Platforms Solution Area and be a key contributor to cross-solution area initiatives.The role also encompasses Apps & Infrastructure Client Solutions Lead which is one of two Client Solutions Lead roles within Cloud & AI Platforms (alongside Data & AI).This role is responsible for driving the end-to-end success of a portfolio of propositions - from initial concept through to sales and go-to-market execution, delivery, and scalable growth.The role is pivotal in accelerating Avanade’s mid-market growth strategy and requires strong collaboration across internal teams, including Sales and Practices, as well as with external partners such as Microsoft and Independent Software Vendors (ISVs). The role demands strategic leadership, stakeholder engagement, and a sharp focus on delivering value across the proposition lifecycle.Key Responsibilities1. Portfolio LeadershipPortfolio Strategy & Lifecycle Management:• Define and evolve solution portfolio strategy for Apps & Infrastructure and Cloud & AI Platforms based on market trends, client needs, and competitive dynamics• Evolve portfolio in line with market, and refine based on data and insights (including sales, pipeline, voice of the customer to name a few)• Ensure global-local optimisation: leverage global assets while adapting for UK market requirementsSolution Development & Industrialisation:• Translate market opportunities into productised, repeatable solutions with clear value propositions• Partner with practices to enable proposition sales and delivery at scale2. Market Activation & Demand GenerationGTM Strategy & Positioning:• Develop compelling GTM narrative: "why this solution, why now, why Avanade" for mid-market buyers• Create differentiated positioning against competitors (what others can't access / won't commit to / can't replicate)• Drive thought leadership: published POV, external speaking engagements, analyst relationships, client advisory councilsDemand Generation & Pipeline Building:• Collaborate with marketing to design campaigns that generate qualified pipeline• Enable sales with compelling pitch decks, business cases, and case studies3. Sales Enablement & WinningSales Motion Development:• Create repeatable playbooks for target segments (SME&C, Majors Growth)• Build channel co-sell motions with partners: Microsoft, ISV ecosystemDirect Sales Support:• Work closely with Sales to understand demand and client feedback, ensuring this is considered for optimising portfolio• Engage in key opportunities and support sales team: support sales motions, present to clients• Be an active Executive Sponsor for 2-3 key accounts and lighthouse clients successfully charting the path for impactful AI-led business transformation4. Delivery Excellence & Client OutcomesDelivery Model Optimisation:• Partner with delivery leadership to standardise solution delivery• Drive adoption of accelerators and AI augmentation to improve efficiency and margin• Collaborate with UK Delivery Centre to scale delivery (and solutioning) of portfolio if offersClient Success & Outcomes:• Identify and articulate measurable client outcomes and value for each offer• Track time-to-value, ROI achievement vs promise5. Ecosystem Leverage & Partnerships Partner Strategy & Alignment:• Collaborate with Partner & Alliances team on solution-specific partnership strategy: Microsoft, ISVs, channel partners• Evolve and enhance your portfolio by incorporating partner capabilities (where appropriate)• Target 20% of pipeline from partner-sourced opportunitiesCo-Sell Execution:• Support Microsoft co-sell initiatives: joint account planning, coordinated GTM, shared pipeline• Build ISV partnerships that expand addressable market or accelerate deliveryundefined undefined undefined undefined undefined Read Less
  • Go-to-Market Portfolio Governance Lead & Coordinator  

    - London
    Introduction: The GTM Portfolio Team is responsible for shaping what w... Read More

    Introduction: 
    The GTM Portfolio Team is responsible for shaping what we take to market, enabling us to activate Microsoft, win new clients, and grow our mid market presence. As part of the Growth Office, the team collaborates with Client Solutions, Sales, Marketing, Delivery, and Global Practices to meet client needs and drive success.About the role: 
    As a strategic, collaborative, delivery minded leader, you will organize and manage Portfolio priorities and workstreams, driving alignment within the Portfolio team and across Avanade through our governance process.
    Your work ensures we plan and execute effectively by keeping teams connected, ensuring quarterly deliverables are on time and delivered with high quality. You are a skilled collaborator and communicator who works confidently across Avanade to coordinate a governance process that supports clarity, action, and measurable results. You are highly organized, proactive, and able to self-direct in a dynamic, agile, fast paced environment.What you will do: 
    You will coordinate workstreams across the Portfolio and partner with the Portfolio Lead to establish governance, set priorities, organize work, and maintain alignment. To maximize the effectiveness of our Portfolio efforts, you will:
    • Capture, prioritize, and manage the Portfolio’s most important initiatives
    • Establish governance processes and ways of working
    • Build a deep understanding of our business, clients, and delivery model
    • Drive alignment across the Portfolio team, ensuring everyone is informed, connected, and focused
    • Organize and manage cross workstream plans, team meetings, rituals, team sites/workspaces, and team communications
    • Serve as a strategic thought partner to the Portfolio Lead—providing feedback, guidance, and acting as a proxy when needed
    • Lead preparation, facilitation, and follow up for all Portfolio led governance meetings and forums
    • Partner with executive stakeholders to drive strategic alignment
    • Oversee large projects and initiatives, connecting stakeholders to enable effective decision making
    • Fill operational gaps and lead special projects or cross functional efforts as neededundefined undefined undefined undefined undefined Read Less
  • Business Development Senior Consultant - Products  

    - London
    Business Development Manager , ProductsAvanade is looking for Business... Read More
    Business Development Manager , ProductsAvanade is looking for Business Development Associate Manager who are deal hunters, deal makers, originators, and self-starters who can develop and win new business in a complex consulting environment with sophisticated technology solutions. For this role, we are looking for people with experience in net new sales where you are selling digital transformation and consulting services (e.g., cloud implementation, business applications integration, etc.) to enterprise clients across the Products sector (Retail, Manufacturing, Consumer Goods, and Professional Services).Avanade is looking for Business Development Directors who have superb interpersonal skills and who can establish strong relationships within new & existing clients within the Microsoft ecosystem.Come join usThere is one in every group—the person who dreams big and has the motivation to bring their ideas to life, even as others might roll their eyes and prefer to play it safe. Are you that person?Are you the one who isn’t afraid to break the mold and who gets passionate about the power of digital to transform organizations and ways of working? Because we are building teams of people like that to help our clients unlock the power they need now and own what is next.Together we do what matters.What you’ll doBe focused on the Products market, engaging enterprise clients across Retail, Manufacturing, Consumer Goods, and Professional Services. Must be able to drive industry-specific discussions with customer C-suite in both business and industry.You will be responsible for identifying high-potential transformation deals, leading, and running many of the entire sales cycles.You will drive new and incremental revenue by prospecting, acquiring, and developing new and fast-growing business with direct clients in your area of expertise.You will also work closely with partners driving new business.You will build a pipeline for growth and closing business, including statements of work and contracts.You will interact with Avanade’s new and current clients, gain referrals from them, and form strong trust relationships that open doors and close deals.You will maintain an extensive knowledge of current market conditions, contending offerings, and current penetration of services and solutions.undefined undefined undefined undefined undefined Read Less
  • D365 CRM Solution Architect  

    - London
    Summary At Avanade, we see how the power of Dynamics 365 shapes the fu... Read More
    Summary At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success. As a Customer Engagement Solution Architect, you will be a trusted advisor to clients, leading the design and implementation of complex Microsoft Dynamics 365 Customer Engagement (CE) and Power Platform solutions. You will work closely with stakeholders to define solution architecture, ensure alignment with business needs, and drive digital transformation strategies. This role provides the opportunity to work for Microsoft’s #1 partner, with a focus on innovation, leadership, and delivering high-impact solutions. This role requires deep expertise in Microsoft Dynamics 365 CE, Power Platform, and solution architecture best practices to deliver scalable, secure, and high-performing solutions.

    Key ResponsibilitiesLead solution architecture design for D365 CE and Power Platform implementations, ensuring alignment with business goals and technical best practices.Work closely with clients, business stakeholders, and technical teams to define solution roadmaps and architecture blueprints.Provide leadership and guidance on best practices for enterprise CRM solutions, integrations, security, and governance.Design complex integrations between D365 CE, Power Platform, and third-party applications using Azure Integration Services, Dataverse, and APIs.Oversee technical delivery, ensuring solutions are scalable, high-performing, and aligned with Microsoft best practices.Lead architecture governance and provide oversight on solution design, development, and deployment.Support pre-sales activities, including solution demonstrations, proposal writing, and client presentations.Mentor and coach technical teams, fostering a culture of innovation and excellence.Stay updated on Microsoft’s latest innovations and contribute to internal knowledge-sharing initiatives.undefined undefined undefined undefined undefined Read Less

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