p Location: Chester/ Uxbridge- Hybrid /p p Pay Rate: £22.00 hour /p p PAYE /p p Contract /p p Duration: 6 Months /p p br /p p Atrium is seeking a talented Specialist Benefit Operation to join our People Services team and play a key role in delivering an exceptional employee experience through the effective administration of health, welfare, retirement, wellbeing, and savings programs. /p p In this role, you will be responsible for the end-to-end administration and continuous improvement of employee benefits programs across assigned markets, ensuring compliance, operational excellence, and high-quality service delivery. /p p br /p p strong Key Responsibilities /strong /p ul li Manage the day-to-day administration of employee benefits and retirement programs, including enrolments, eligibility changes, terminations, claims, and vendor coordination. /li li Act as the escalation point for complex benefits queries, providing expert guidance to employees, HR teams, vendors, and key stakeholders. /li li Maintain and update process documentation, local work instructions, training materials, and knowledge articles. /li li Support the implementation of new benefit programs, plan design changes, and system enhancements. /li li Monitor vendor performance, manage invoicing and payment processes, and ensure service levels are achieved. /li li Coordinate annual enrolment activities and benefits communication campaigns. /li li Perform data analysis, reconciliations, reporting, testing, and auditing activities to support compliance and governance requirements. /li li Identify opportunities to streamline processes and improve operational efficiency. /li li Support wellness initiatives and employee engagement activities related to benefits programs. /li li Collaborate with HR, Payroll, Finance, external vendors, and global Benefits teams to deliver effective solutions. /li /ul p br /p p strong Essential Requirements /strong /p ul li Bachelors degree or equivalent experience. /li li Proven experience in Benefits Administration. /li li Experience working across multicultural and multinational environments. /li li Strong analytical and problem-solving skills with excellent attention to detail. /li li Good understanding of HR processes, employment legislation, and benefits regulations. /li li Advanced Excel skills, including Pivot Tables and VLOOKUPs. /li li Ability to manage multiple priorities in a dynamic, fast-moving environment. /li li Strong stakeholder management and communication skills. /li /ul p br /p p strong Desirable Experience /strong /p ul li Experience within an HR Shared Services environment. /li li Exposure to broader HR functions such as Payroll, Talent Acquisition, or Performance Management. /li li Experience with Workday, ServiceNow, Darwin, or Ariel systems. /li li Experience training, coaching, or developing others. /li /ul p br /p p strong Languages /strong /p ul li Fluent English required. /li li Italian or Spanish language skills would be highly advantageous. /li /ul p br /p p Why Join Us? /p p This is an excellent opportunity to join a global People Services team where you will contribute to delivering world-class benefits programs, drive process improvements, and make a meaningful impact on employee wellbeing and engagement across multiple markets. /p p /p
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