The A&M Mission:
We’re more than just a jewellery brand, we’re on a
mission to revolutionise the jewellery
experience.Our Values &
Culture: At A&M, our values aren’t just
words - they’re the heartbeat of how we show up, every single
day.Grow Together. Celebrate Each
Other. Break All Boundaries.We're
a company fuelled by growth, recognition, and pushing beyond the
expected. We move fast, think big, and believe that progress is a
shared journey. We champion one another’s wins and show up with
support when it counts - because when one of us grows, we all do.
If you’re inspired by collaboration, driven by curiosity, and
energised by celebrating others, you’ll thrive here at
A&M.Location: Field
based with travel across stores & extended stays in
multiple cities (international travel optional if
desired)Hours:
Full-timeSalary
& Benefits: £40,000 + commission and bonus.
See more on our benefits here.Our
Commitment: Sustainability starts with us. From
community work, caring for our suppliers and educating and
supporting our team. See our commitments here.
The
Store Manager
Mission:
As an
inspirational leader with strong commercial acumen, you will
provide flexible leadership across our full suite of stores,
stepping in where needed (when there is a leadership gap) to
inspire, connect & elevate our teams. Championing our
values and experiential retail approach, you’ll play an integral
role in sustaining our brand’s growth, consistency, and culture
across all
locations.
How
you'll drive
success:Lead
with purpose: Step confidently into stores during
periods of change, whether covering vacancies, annual leave, or
transition, ensuring our values remain front and
centre.Inspire
connection: Authentically host from the heart,
creating an environment where every team member and customer feels
seen, heard, and
valued.Spot
opportunities: Quickly identify quick wins and
performance opportunities, collaborating with relevant teams to
implement impactful
improvements.Coach
for growth: Inspire, support, and develop each team
to flourish through a reverse-leadership approach, cultivating
high-performing, highly engaged
teams.Champion
excellence: Maintain high standards of operational
discipline, brand consistency, and a customer-first mindset in
every store you
support.Lead
in the moment: Deliver clear, constructive feedback
on the shop floor, observing, supporting, and guiding teams in real
time.Collaborate
for impact: Partner with Area Managers and the wider
leadership team to prioritise where your expertise will drive the
greatest results.What
you'll need to
thrive:Proven
leadership: 10+ years in retail, including several
as a top-performing Store Manager or multi-site
leader.Adaptability:
Comfortable with frequent changes in location, team, and challenge
- thriving on variety and
problem-solving.Connection:
Able to build rapport and trust quickly while influencing others
through authenticity and
empathy.Retail
excellence: Deep experience across all areas of
retail - people, customer experience, and
operations.Values-led
leadership: A genuine brand ambassador &
inspiring role model who lives and breathes our values, setting the
standard for others to
follow.Transformation
mindset: Passion for projects, developing people,
and transforming store
performance.Curiosity:
Always seeking better ways to do things and asking the right
questions to unlock
potential.Flexibility:
Willingness to travel extensively and base yourself in different
cities for several weeks at a
time.The
Interview Process and Candidate
ExperienceLife
Story & Values - a 30 min video call with
our Talent Team for us to get know each other better, asking
questions inspired by our three core
valuesExperience
Task - you’ll visit the store as a
mystery shopper, experience it through the eyes of our customers,
and share your honest insights and ideas with your Area Manager in
personIn-Store
Experience Interview - a chance for you to
experience life as a Store Manager in an A&M store with our
Head of
RetailFeedback:
We’re committed to creating the
best candidate experience we can for you. You’ll receive feedback
over the phone or email at every stage in the process once you’ve
had an interview so that we can set you up for success and help
fuel your
growth.
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