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• 

  Account Manager  

  Arlettie London

  [fulltime] - London

  Posted: 12/01/2026

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  À propos de nous Avant-garde and unique, Arlettie has been electrifyin... Read More

  À propos de nous Avant-garde and unique, Arlettie has been electrifying crowds with its "event" sales for over 20 years.By creating exceptional events, Arlettie has established itself as the European leader in organizing unique private sales, both in showrooms and online, bringing together the biggest names in luxury at our showrooms in Paris, London, New York, and Milan.Arlettie's showrooms are designed as showcases that, each week, are adorned with the colors of prestigious fashion, jewelry, leather goods, and accessories brands.The showroom network has been expanded with the launch of an e-shop, bringing the joys of 2.0 shopping to as many people as possible.With a database of over 300,000 customers, Arlettie has developed a calendar of exclusive sales to offer its community a unique shopping experience. Mission As an Account Manager in London, you will be in charge of the entire organization of our private sales events in the showroom, from the operational planning to the end of sale reporting with the brand partner.A true Arlettie ambassador, you will be the privileged interlocutor of our partner Houses and our operational teams to make each event a success in terms of turnover and customer satisfaction.Your responsibilities will include:·       The organization of the sale in coordination with the brand:·       Marketing and defining invitations according to the breakdown of customer files·       Analysis of the product offer·       Study of price positioning and product segmentation·       Define the zoning and merchandising for the offer·       Define the sales objectives (transformation rate and turnover) in coordination with management.Follow-up and management of the sale:·       Brief our field teams on all aspects of the event: Logistics/Inventory, offer, collection, policy/price, merchandising and daily turnover objectives.·       Real-time relay with all the back-office teams (management, marketing, HR…) and field teams (floor manager and customer service).·       Follow up on turnover and objectives·       Implementation of correct measures after analysis of sales indicators,·       Proposal of marketing actions to optimize conversion rates and turnover in agreement with the brand partner·       Daily brand reporting-               Indicator analysis and sales reporting·       Reporting detailed sales statistics to the brand partner·       Sales marketing report·       Proposal for new operations (event dates, sale structure, location, and commission rate) Profil Coming from a business school background, you justify a similar experience in commercial or merchandising with at least two years in the luxury and fashion industry.A true entrepreneur, you will be responsible for the operating result of each sale and for maintaining your budget. You will be able to manage the sale organisation as a whole (marketing, logistics, team) by solving event-specific solutions and working well under pressure.Smiling, dynamic, enthusiastic, persevering, you are concerned with providing quality service at every sale stage. You are passionate about the world of fashion and luxury and have a natural product sensitivity.You distinguish yourself by your great professional rigour and excellent communication skills (both written and oral). Read Less

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• 

  Cashier Manager  

  Arlettie London

  [fulltime] - City of London

  Posted: 05/01/2026

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  About us Arlettie puts the most incredible luxury within easy reach of... Read More

  About us Arlettie puts the most incredible luxury within easy reach of those who love it and dream of it. From the greatest Parisian fashion houses to the jewellers of the Place Vendome, and the most prominent designers, Arlettie has been fine-tuning its selections for 25 years. With more than 200 sales in London, Paris and Online, Arlettie is the leader in organising private sales in the industry. Mission About the jobJoin our Arlettie team and embark on a global journey, organizing exclusive private sales around the world for one of the most iconic luxury brand. There will be approximately 7 to 10 sales per year, each lasting around 15 days. When you are not travelling, you may be asked to support sales activities at your local showroom.We are seeking an energetic, self-motivated, and experienced Cashier Manager to join our global Arlettie team. The role involves leading a team of approximately 18 employees, overseeing around 700 daily visitors, and ensuring that all team members consistently deliver excellent customer service in a dynamic and fast-paced environment.Responsibilities: Till Management·       Managing the tills, customer queries and security at the cash desk·       Controlling cash handling procedures, investigating and resolving discrepancies on the tills·       You will extract daily sales for each till, report back to the business and identify any discrepancies Team Management·       Train new cashiers and provide ongoing coaching to ensure high performance·       You will train the team on the tills to ensure they understand all procedures and processes Customer Service·       You will ensure all members of staff are providing an impeccable customer experience at all times·       You will manage client relationships and complaints·       You will supervise, welcome, inform and answer any queries clients may have Administration·       Responsible for uploading prices to the till software and preparing point of sale material including pricing signage with information provided by the account manager·       Responsible for reporting all client feedback to the management team to ensure each sale achieves all relevant targets Profile QUALIFICATIONS, SKILLS AND EXPERIENCE ·       At least 3 years experience as a till manager or similar position in a retail flagship store or a store with high volumes (ie: Zara, Topshop, H&M).·       Reliability, professionalism and strong commercial acumen.·       Excellent organisational, communication and customer service skills.·       Previous experience of successfully leading a team.·       Entrepreneurial spirit.·       Strong numerical skills and attention to detail.·       Good knowledge of Microsoft Office.·       Good spoken and written English.  PACKAGE ·       Full-time role·       Opportunity to work in different countries all around the world·       Competitive Salary  Read Less

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• 

  Membership Developer  

  Arlettie London

  [fulltime] - London

  Posted: 05/01/2026

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  About us By creating exceptional events, Arlettie has become a Europea... Read More

  About us By creating exceptional events, Arlettie has become a European leader in organising unique private sales, both in showrooms and online. We bring together the biggest names in luxury at our showrooms in Paris, London, Milan, and New York. Each week, our showrooms are transformed with the latest collections from prestigious fashion, jewellery, leather goods, and accessory brands. We've expanded our showroom network with the launch of an e-shop, making the joy of shopping accessible to even more people. With over 500,000 clients in our database, Arlettie offers a calendar of exclusive sales, providing our community with a truly unique shopping experience. Mission The Membership Developer will have the primary responsibility of driving the growth of Arlettie’s VIP and Membership clubs. This role plays a key part in converting new and existing clients into loyal members, promoting membership value, and ensuring each client journey is smooth and aligned with Arlettie’s standards of excellence. Profile Membership Development & Growth·      Grow the membership base by converting new and existing clients across all sales channels (on-site, phone, online).·      Support membership loyalty and renewal initiatives.·      Promote all membership tiers (Member & VIP), actively encouraging upgrades to drive business growth.
  
  Showroom Experience & Operations·      Oversee the external welcome area, ensuring service quality is in line with Arlettie and the brand partner standards.·      On-site coordination: Supervise security teams, optimise signage, and support the training of Hostesses in collaboration with management.·      Promote Membership and VIP benefits, supporting conversion and upgrade initiatives.·      Work closely with the Floor Manager to optimise the Member and VIP customer journey.·      Handle client disputes or dissatisfaction in accordance with quality procedures, with a focus on satisfaction, conversion, and loyalty.·      Ensure stock control and consistency of all operational, signage, and commercial materials.
  
  Commercial Campaigns & Phoning·      Contribute to the design and planning of membership campaigns.·      Conduct and lead phoning campaigns focused on conversion and loyalty.
  
  Customer Service·      Ensure the seamless management of online membership requests.·      Support customer service interactions across all channels according to activity levels and objectives set by the Manager.
  
  Training & Recruitment·      Contribute to employee training and team skill development.·      Support recruitment activities when required, in collaboration with the Manager. Read Less

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