Job Categories: StoresJob Type: Sales AdvisorsJob Location: The Gyle-EdinburghSalary: NMWHours: 8-32 hours per weekWe are hiringComing Soon – Nomination Italy Monobrand store opening in The Gyle shopping Centre, EdinburghWe are currently seeking a pro-active, highly motivated Sales Advisors to join the team in our Nomination Italy mono-brand store in The Gyle shopping Centre, Gyle Ave, Edinburgh EH12 9JY.Contract: Full -time & Part- time contracts (Hours of work will be week on a variable shift basis inclusive of weekdays, weekends, early morning, and evenings)SalaryNational Minimum WageTHE REWARDOur generous benefits package including:• Generous employee discount (after 3 months service of 6-month probation)• Target related store bonus scheme• Auto-enrolment pension scheme• Excellent training programmes including brand training• Fantastic incentives throughout the year• Fantastic opportunities to progress within the CompanyJob SummaryTo contribute in all ways to the effective day-to-day running of the store by providing an excellent service to customers; being at all times helpful, cheerful and knowledgeable about the products.You will be responsible for assisting your colleagues and management team in daily tasks, such as sales, stock control and excellent customer service. Day to day, you will be responsible for achieving set targets, identifying and maximising on opportunities, whilst providing excellent customer service. You may be required to become a keyholder, which full training will be provided for. Duties are highlighted below, please note this is not an exhaustive list and may be subject to change.Responsibilities include:Providing exceptional customer services at all times, optimising sales through effective customer service and selling techniquesKeyholder responsibilities, including opening and closing storeDeal with customer concerns in a professional, calm, efficient and helpful mannerSupporting the management team with the day to day running of the storeProcess till transactions effectively, accurately and efficiently; manage queues, as necessaryOperating the tills, handling financial transactions including refunds and following cashing up proceduresAssisting with deliveries; unpack deliveries and check dispatch notes in accordance with company proceduresMerchandising and replenishing stock as required, whilst maintaining high shop floor standardsAssist with stock takes and launch of saleMinimise stock loss by ensuring all company security policies and procedures are implemented correctly and followedCreate and maintain a healthy and safe working environment for customers and staff ensuring the store is compliant with all health and safety regulations and company policiesDisplay a high standard of conduct, performance and behaviour at all times, in line with company guidelines, policy and procedureFlexibility in changing working days with notice, to meet operational or other seasonal needsTHE INDIVIDUALThe ideal candidate will be a positive and dedicated team player who is open to learning product knowledge and put training into practice. Providing customers with an unforgettable in-store experience. The successful candidate will have:Previous retail experience in a similar environmentPassionate about Jewellery and customer servicePrevious experience and ability to work towards targetsMust be helpful, polite, passionate and service mindedExperience in the use of Microsoft office packages and EPOS systemsHigh energy level and enthusiasticMust be able to work as part of a teamWell presented with a positive, pro-active and professional approachAbility to initiate contact and communicationHigh levels of accuracy and use of grammarMust be fully flexible to work a varied shift pattern, including day, evening and weekend shifts, and additional hours during peak trading timesDesirable5 GCSE’s (or equivalent) including English and Math’sPrevious retail experience in a luxury retail environmentInterested in the latest trends and designsIf you are looking for a new challenge and feel you have the relevant experience, then we’d love to hear from you!
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