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Applause IT
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  • Account Manager and Snr AM IT Sales Business Development  

    Applause IT
    - Sheffield
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    About this job Account Manager / Senior Account Manager - IT SalesLoca... Read More
    About this job Account Manager / Senior Account Manager - IT SalesLocation: Sheffield HQ - candidates welcome from Nottinghamshire, Derbyshire, South Yorkshire or West Yorkshire (M1 corridor). Hybrid role (negotiable depending on circumstances).Salary & RewardsAccount Manager: £30,000-£50,000 basicSenior Account Manager: £40,000-£60,000 basicUncapped commission + performance bonuses! Clear progression pathways into senior, enterprise, or leadership positionsAbout the RoleApplause IT are working with an established Multi office Technology VAR looking to grow it's IT sales team where you'll manage key client relationships, develop new business, and deliver innovative technology solutions across cloud, cybersecurity, infrastructure and managed services.We're open to talking to strong Account Managers / Business Development Managers ready to step up - or proven Senior Account Managers (Account Director Level) experienced in leading complex deals and shaping account strategy.Key ResponsibilitiesClient & Account ManagementAct as the primary contact for key accounts, building long-term relationships.Understand client objectives and map relevant IT solutions to their needs.Provide informed, strategic advice on technology trends and opportunities.Sales & Business DevelopmentDevelop and execute account plans to exceed revenue targets.Identify and convert new opportunities across existing and new customers.Lead full sales cycles from prospecting through to closing.Negotiate high-value deals (senior level).Collaboration & DeliveryWork with technical, marketing, and delivery teams to ensure seamless solution delivery.Prepare proposals, quotes and product demos.Resolve client issues effectively.Mentor junior sales colleagues (senior level).Strategy, Forecasting & ReportingMaintain accurate CRM and pipeline records.Provide sales forecasts and performance updates.Analyse market trends and competitor activity.Skills & Experience3+ years in IT sales / account management (5+ for Senior).Good understanding of IT solutions: cloud, cybersecurity, infrastructure, networking, managed services.Demonstrable record of meeting or exceeding sales targets.Strong communication, negotiation and presentation skills.Experience handling multiple accounts or complex sales cycles.Proficiency in CRM systems and Microsoft Office.Preferred AttributesExperience with public and private sector clients.Vendor certifications (AWS, Microsoft, Cisco, etc.).Strategic, proactive and commercially astute mindset.Comfortable in a fast-paced, target-driven environment.Able to travel to client sites; driving may be required depending on territory.BenefitsPension & healthcareProfessional development and certification supportHybrid workingSupportive culture with opportunities for progressionSend CV now to find out more! Read Less
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  • Software Support Analyst - CAD, CAM, CNC  

    Applause IT
    - Solihull
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    About this job Software Support Analyst - CAD, CAM, CNCHybrid (3 days... Read More
    About this job Software Support Analyst - CAD, CAM, CNCHybrid (3 days on-site near Solihull)
    £40,000 - £45,000 + benefitsAre you a hands-on Software Support Analyst who loves solving complex software problems and helping customers get the best out of powerful design tools?Applause IT are working with an established software company whose products are used by makers, manufacturers and engineers around the world to turn creative 2D and 3D designs into real products. Their software sits at the intersection of design, CAD/CAM, and CNC machining - giving users the power to produce anything from intricate signage to precision-engineered parts.The OpportunityYou'll take ownership of customer software support for a suite of specialist design and manufacturing applications, providing first-class help to users across the UK and overseas.Day to day, you'll:Diagnose and resolve customer issues covering installation, licensing and workflow challengesProvide expert support via email, phone and remote toolsCollaborate with the engineering team on bug fixes, testing and product feedbackMaintain documentation and contribute to internal knowledge sharingBecome the go-to expert customers rely on for quick, clear and professional technical helpThis is a standalone role suited to someone confident working independently, with strong communication skills and an analytical approach to problem-solving.What You'll BringProven experience supporting software products in a customer-facing roleStrong troubleshooting and Windows application support skillsExcellent written and verbal communicationFamiliarity with ticketing systems such as Zendesk, Jira Service Management or FreshdeskUnderstanding of CAD/CAM, CNC, or design/manufacturing workflowsDesirable:Experience supporting 3D design, CNC, or engineering softwareExposure to software testing, bug tracking or release validationKnowledge of scripting (PowerShell or Python) or helpdesk documentation toolsWhat's On OfferSalary up to £45,000, depending on experienceHybrid working - 3 days on-site (Mon, Wed, Fri) near Solihull / Balsall Common25 days' holiday + bank holidays8% company pension, private healthcare and death-in-service benefitSupportive, creative environment where you'll work directly with engineers building world-class softwareIf you're passionate about technology, enjoy helping users, and want to work with cutting-edge CAD/CAM tools that make a real impact, we'd love to hear from you. Read Less
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  • Business Development Manager Access Control Security  

    Applause IT
    - Birmingham
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    About this job Business Development Manager / Account Manager- Access... Read More
    About this job Business Development Manager / Account Manager- Access Control, Inter-comms, Fire & Security (Midlands Region)£45,000 - £50,000 + Car or Car Allowance + Commission (OTE 60-65K+)+ Bens Are you an experienced sales professional with a passion for the security and fire sector? This is an exciting opportunity to join a global leader in integrated security solutions as a Business Development Manager, responsible for driving sales across the Northwest region.£45,000 - £50,000 + Car or Car Allowance + Commission + Bonus + Bens To suit Candidate living near Birmingham, Coventry, Leicester, Nottingham or Derby Are you an experienced sales professional with a passion for the security and fire sector? This is an exciting opportunity to join a global leader in integrated security solutions as a Business Development Manager, responsible for driving sales across the Northwest region.The RolePromote a full range of fire and security products including door entry, access control, CCTV, intruder detection, home automation, and fire safety systems.Develop new business through distribution partners, installers, and system integrators.Maintain strong relationships with existing distributors-providing regular contact, motivation, and product training.Identify opportunities to grow turnover in a region with an already strong market presence.Work autonomously, managing your own diary, pipeline, and sales strategy.Represent a brand recognised for quality products, outstanding service, and fast order-to-delivery performance.About YouEducated to GCSE level (or equivalent).Minimum 2-3 years' experience in a field sales or technical sales role, ideally within the fire and security industry.Strong B2B sales background with proven success in developing and growing accounts.Knowledge of fire and security products and the wider market.Commercially aware with excellent communication and presentation skills.Confident user of Microsoft Office (Word, Excel, PowerPoint, Teams).Have undertaken formal sales training and able to apply best practices in a consultative sales approach.Self-motivated, results-driven, and able to manage your workload independently.Full UK driving licence required.What's On OfferCompetitive salary + commission/bonus scheme.Company car allowance or company vehicle. 25 days holiday plus bank holidays (increasing with service).Xmas shutdown.Company pension scheme.Life assurance (4x salary).Health & wellbeing benefits including 24/7 online GP, free eye tests, flu vaccines, and wellbeing portal.Ongoing training & development.Regular company events, charity initiatives, and recognition awards.Perkbox discounts and additional perks.Why Apply?This is a fantastic chance to make a real impact in a growing territory, supported by a respected global brand and a strong UK presence. If you are looking for your next challenge in the fire and security industry, apply today! Read Less
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  • Security Engineer - Cloud / Soc 2 / ISO 27001  

    Applause IT
    - Knutsford
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    About this job Security Engineer - Cloud / Compliance / ISO 27001Locat... Read More
    About this job Security Engineer - Cloud / Compliance / ISO 27001Location: Knutsford (Cheshire) - Hybrid
    Salary: £65,000 - £80,000 DOE + benefitsAbout the RoleWe're working with a rapidly growing, cloud-first technology business that provides secure, compliant software to global enterprise clients across regulated sectors. They're now looking for an experienced Security Engineer to help strengthen their information security posture and lead key security initiatives across cloud and internal operations.Reporting directly to the COO, you'll take ownership of day-to-day security operations, implement and refine controls, and play a hands-on role in ensuring compliance with recognised standards such as ISO 27001 and SOC 2 Type II.This is a visible and strategic position - ideal for someone who enjoys combining technical depth with governance, audit, and risk management responsibilities.Key ResponsibilitiesDevelop and maintain the company's information security strategy, policies, and frameworks.Oversee day-to-day security operations including access control, patching, log review, and alert response.Implement and manage controls across cloud and on-premises environments (Azure / AWS preferred).Lead incident response processes and investigations, coordinating remediation actions.Support compliance programmes - ISO 27001, SOC 2 Type II, and data-protection (GDPR).Deliver regular security reporting and KPI tracking for senior leadership.Drive security awareness training and best practice across the wider team. What You'll Bring5+ years' experience in information security, risk, or compliance roles.Strong understanding of ISMS principles (ISO 27001) and audit support for SOC 2 Type II.Hands-on experience with security tools and controls - SIEM, IAM/PAM, endpoint protection, vulnerability management.Working knowledge of data-protection and privacy standards (GDPR, HIPAA).Excellent communication skills - able to collaborate across technical and non-technical teams.Relevant certifications welcomed - CISSP, CISM, CISA, ISO 27001 Lead Implementer or Auditor.Why Apply?Join a modern, high-growth technology company where security is truly business-critical.Lead the evolution of a cloud-native security environment and directly influence policy, tooling, and culture.Work closely with senior leadership in a collaborative, innovation-focused setting.Hybrid working environment with autonomy and visibility across the organisation.To find out more or discuss your experience in confidence, apply now or contact Alex Pitts at Applause IT. Read Less
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  • Risk & Compliance Analyst - ISO 27001, SOC 2, GDPR  

    Applause IT
    - Knutsford
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    About this job Risk & Compliance Analyst - ISO 27001, SOC 2, GDPRLocat... Read More
    About this job Risk & Compliance Analyst - ISO 27001, SOC 2, GDPRLocation: Knutsford (Cheshire) | Office-based
    Salary: £35,000 - £45,000 DOE + benefitsAbout the RoleWe're supporting a fast-growing technology company that delivers secure, cloud-based platforms to highly regulated enterprise clients.They're looking for a Risk & Compliance Officer / Analyst to play a key part in maintaining and improving their information-security and compliance frameworks.Working closely with senior leadership, you'll help ensure the business remains compliant with standards such as ISO 27001, SOC 2 Type II, and GDPR, while building a culture of risk awareness and continuous improvement.Key ResponsibilitiesMaintain and develop compliance policies, standards, and frameworks across the organisation.Support internal and external audits for ISO 27001, SOC 2, and data-protection regulations.Conduct regular risk assessments and contribute to risk treatment plans.Monitor compliance KPIs, prepare monthly status reports, and present findings to senior stakeholders.Review vendor and third-party compliance, ensuring contractual and regulatory obligations are met.Deliver compliance awareness and training across teams.Provide oversight of physical-security processes, access control, and site audits. What You'll Bring3 + years' experience in compliance, risk, or information-security roles within cloud-first or regulated environments.Strong knowledge of ISO 27001 and SOC 2 Type II controls and audit processes.Understanding of GDPR, data-protection, and privacy frameworks.Practical experience supporting audit readiness, evidence gathering, and control implementation.Excellent attention to detail, analytical thinking, and confident stakeholder communication.Relevant certifications welcomed - CRISC, ISO 27001 Lead Implementer / Auditor, CIPP/E, GDPR Practitioner, CISM, or CISA.Why Apply?Join a modern, compliance-driven business where security and governance are at the heart of operations.Visible role with direct access to senior leadership and real impact on company policy and certification.Opportunity to develop toward senior compliance or GRC management positions.Professional, collaborative culture built around accountability, trust, and growth.To discuss this opportunity in confidence, contact Alex Pitts at Applause IT or apply today. Read Less
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  • IT and Telco Connectivity Sales Business Development Manager  

    Applause IT
    - West Bromwich
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    About this job Telecoms & IT Sales Business Development Manager - Conn... Read More
    About this job Telecoms & IT Sales Business Development Manager - Connectivity, VoIP, Broadband & Managed IT ServicesLocation: Hybrid - West Bromwich Office & Field-Based (UK-Wide Territory)
    Salary: Circa £35,000+ (neg. DOE) + uncapped commission - realistic OTE £70-80K+ plus benefits
    Hybrid Role: Field-based with occasional office days. Ideal for candidates based in the West Midlands, Black Country, Birmingham, Worcestershire, Staffordshire, Shropshire.About the RoleApplause IT are recruiting for a fast-growing IT and telecoms provider, specialising in connectivity, VoIP, broadband, and managed IT solutions.We're looking for a motivated, self-driven Sales Executive who thrives on building relationships, upselling, and closing new business. This hybrid sales role is perfect for a proactive salesperson with a passion for technology and helping businesses improve their IT and telecom infrastructure.You'll be selling a full range of solutions - including hosted VoIP, leased lines, broadband, WiFi, managed IT services, hardware, and Microsoft Licensing - to businesses across hospitality, retail, leisure, and IT sectors. The focus is on leveraging existing clients and warm leads, supported by marketing, with a base of 350+ retail clients ready for IT solutions.Key ResponsibilitiesIdentify, target, and secure new business opportunities with existing clients and warm leadsConduct online consultations, Teams meetings, and on-site visits with potential clientsPresent and sell VoIP, broadband, leased lines, WiFi, managed IT services, hardware, and Microsoft LicensingPrepare tailored proposals, quotes, and savings comparisonsCollaborate with internal teams to ensure smooth client handover after onboardingFocus on growing new business, upselling, and cross-selling - maximising sales and commission potentialAbout YouProven track record in selling Telecoms, VoIP, broadband, connectivity, and IT solutionsConfident in B2B, consultative, solution-based salesHighly professional, articulate, and presentable with strong communication skillsMotivated by targets, commission, and business growthWilling to travel across the UK for client meetingsBenefitsCompetitive basic salary + uncapped commissionCompany pension schemeAccess to corporate hospitality and client entertainment opportunitiesRegular team socials and company eventsExcellent long-term career progression opportunitiesReady to join a fast growing connectivity and IT specialist and earn great commission? Read Less
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  • Field Based Payments Sales Executive New Business Midlands  

    Applause IT
    - West Bromwich
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    About this job Field Based Payments Specialist, New Business Sales Exe... Read More
    About this job Field Based Payments Specialist, New Business Sales Executive - Midlands Region
    Location: Field-Based - Midlands Region (To suit candidate based in West Midlands, Black Country, Birmingham, Worcestershire, Staffordshire, Shropshire)Salary: Competitive basic circa £35K + (Neg.) + Uncapped commission! + Benefits Benefits: Company pension, team socials, client entertainment options, career progressionAbout the Role
    Applause IT is recruiting on behalf of a leading payments provider. We are looking for a driven, street-smart Field Payments Specialist to bring new card payment clients on board across the Midlands.This is a true business development role - you'll be out in the field every day, meeting business owners and decision-makers, pitching our card processing solutions, and converting conversations into live merchants. Once a merchant is onboarded, it is handed over to our internal team, allowing you to move straight onto the next opportunity.Key ResponsibilitiesConduct daily face-to-face business visits across the MidlandsPitch and onboard new merchants to LCG PaymentsProvide clear rate comparisons and present savingsMaintain pipeline and activity via CRMProspect across high streets, retail parks, hospitality venues, independents, and multi-site operatorsConvert conversations into completed applications and live MIDsPromote EPOS + payments bundles where relevantHandover live accounts to internal teams with no ongoing managementAttend networking events, demos, and trade shows as requiredAbout YouProven experience selling card payment solutions, merchant services, or similar financial productsComfortable with high-volume, face-to-face prospecting and door-to-door business developmentConfident speaking with business owners, managers, and decision-makersSelf-motivated, target-driven, and resilient in a field-based environmentFull UK driving licence and willingness to travel across the MidlandsBenefitsCompetitive salary + performance-related commissionCompany pension schemeTeam socials and client entertainment opportunitiesLong-term career progression with a growing payments providerIf you're ready to take your field sales career to the next level and thrive on winning new business in a fast-paced, face-to-face environment, apply now to join a team that values initiative and results. Read Less
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  • EPOS Sales Executive Business Development Manager Midlands  

    Applause IT
    - West Bromwich
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    About this job New Business EPOS Sales Executive (Field-Based) ICRTouc... Read More
    About this job New Business EPOS Sales Executive (Field-Based)
    ICRTouch + LCG Payment SolutionsLocation: Field-based across the Midlands - ideally based in Birmingham, West Midlands, Black Country, Worcestershire, Warwickshire, Staffordshire, Shropshire
    Salary: Circa £35,000 basic (neg. DOE) + uncapped commission - realistic OTE £70,000 + + plus benefits
    Hybrid Role: Field-based with occasional office days in West BromwichAbout the RoleApplause IT are recruiting on behalf of an established and fast-growing EPOS technology provider, specialising in ICRTouch systems and LCG Payment Solutions.We're seeking a driven, self-motivated New Business Sales Executive who thrives on hunting, winning, and closing new accounts. This is a pure new business role - ideal for a proactive salesperson with a passion for technology and hospitality.You'll be selling industry-leading EPOS and payment solutions to clients in the hospitality, leisure, and retail sectors - including pubs, restaurants, cafés, takeaways, bars, golf clubs, and independent operators.Key ResponsibilitiesProactively identify, target, and secure new business opportunities across the Midlands region (with full marketing and lead-generation support)Conduct in-person visits, consultations, and live product demos with potential clientsPresent and sell ICRTouch EPOS systems with optional LCG Payment packagesPrepare tailored proposals, quotes, and solution presentationsCollaborate with internal teams to ensure a smooth client handover to Account Management after installationFocus solely on new business generation - allowing you to maximise sales and earnings potentialAbout YouProven track record in EPOS sales or payment solutions (2-3+ years' experience)Confident in face-to-face B2B selling and solution-based consultative salesHighly presentable, articulate, and professional with strong written and verbal communication skillsMotivated by targets, commission, and business growth!BenefitsCompetitive basic salary + uncapped commissionCompany pension schemeAccess to corporate hospitality and sporting events for client entertainmentRegular team socials and company eventsExcellent long-term career progression opportunitiesReady to join a fast-growing EPOS and payments specialist? Read Less
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  • IT Service Lifecycle Manager  

    Applause IT
    - Birmingham
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    About this job Job Title: IT Service Lifecycle ManagerLocation: Birmin... Read More
    About this job Job Title: IT Service Lifecycle Manager
    Location: Birmingham (Hybrid - up to 40% remote)
    Salary: Competitive
    Working Hours: 35 hours per week, 9:30am-5:30pm (flexible/agile options available)The RoleWe're seeking an experienced IT Service Lifecycle Manager to lead the end-to-end lifecycle of IT services, ensuring they are designed, transitioned, operated, and continuously improved in line with ITIL best practices.This role involves managing the full lifecycle of IT services, coordinating the Change Advisory Board (CAB), and overseeing a small team of Lifecycle Analysts to ensure consistent delivery and continual improvement.You'll play a key role in ensuring that services meet business needs, remain scalable, and deliver measurable value across the organisation.Key ResponsibilitiesLead the full Service Lifecycle process - from strategy and design through to operation and continual improvement.Manage the Service Portfolio, ensuring all services align with business objectives and deliver ongoing value.Oversee Release and Change Management, ensuring planned, tested, and controlled deployments.Facilitate the Change Advisory Board (CAB), assessing and prioritising changes across systems and infrastructure.Maintain governance and compliance in line with internal security and industry standards.Lead and develop a small team of Lifecycle Analysts.Drive stakeholder engagement across IT and business functions, ensuring strong communication and effective service outcomes.About You7+ years' experience in IT Service Management, including at least 3 years in a leadership or managerial role.Deep understanding of ITIL v4 principles and service lifecycle management.Skilled in Change, Release, and Service Transition management.Experience with ITSM tools such as ServiceNow or BMC Remedy.Strong communication and stakeholder management abilities.Certified in ITIL Foundation v4 (advanced certifications preferred).Additional qualifications in project management or service governance frameworks desirable.Why JoinGlobal, well-established organisation with strong investment in technology and service quality.Collaborative and diverse IT department with modern infrastructure and tools.Flexible hybrid working (up to 40% remote).Excellent opportunities for professional growth within an international firm.If you're an experienced IT Service Lifecycle Manager looking to take ownership of service excellence within a global enterprise, we'd love to hear from you.Click apply now to take the next step in your IT leadership career. Read Less
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  • Business Development Managers SME and Enterprise IT MSP Sales  

    Applause IT
    - London
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    About this job Business Development Manager (SME and/or Enterprise Gra... Read More
    About this job Business Development Manager (SME and/or Enterprise Grade) - IT Managed Services SolutionsHybrid role - based within reach of London, Milton Keynes or Oxford £50,000 to £75,000 basic + double OTE + £5,000 car allowance + full benefits packageAre you an ambitious New Business Development Manager with proven experience in the Managed Service Provider (MSP) industry? This is a fantastic opportunity to join the UK's #1 MSP, a market leader at the forefront of IT and technology services.Applause IT are looking for a results-driven sales professional who can self-generate leads, win new business, and build strong client relationships. In this hybrid role, you'll split your time between home working, the regional office (minimum 2 days per week), and client meetings across the region.What you'll be doingProactively identify, develop, and close new business opportunities through prospecting and outreach campaignsBuild and maintain strong client relationships to drive satisfaction and long-term partnershipsCollaborate with account managers and technical teams to deliver tailored solutionsPrepare and present professional proposals and quotations with compelling value statementsAct as a trusted consultant, ensuring clients receive the right solutions for their business goals Read Less
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