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Apcoa Parking
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  • Civil Enforcement Officer - Zero hours contract - London based - £14.8... Read More
    Civil Enforcement Officer - Zero hours contract - London based - £14.80 per hour  Are you looking for a role that offers you full flexibility? Do you have a full UK driving license or CBT? Are you looking for a role where you can spend your time outdoors, making London a better place to live and work? If you answered yes to these questions, then we may have just what you are looking for! APCOA are looking for Civil Enforcement Officers to work across our South London contracts on a flexible basis. You will be covering sickness, holiday and any other staff shortages as, and when required dependant on your availability. Please note this is a zero hours contract, we will endeavour to ensure you have as many hours as we can on a weekly basis but a minimum number of hours is not guaranteed. Civil Enforcement Officers are at the heart of the business. You will be an incredibly important part of the community, keeping the roads moving and ensuring public safety. This will include: Patrolling public streets and council car parks to issue Penalty Charge Notices. Guiding the public on rules and advise about parking provisions. Reporting any defects to street furniture, such as signs and road markings.  This would be perfect for someone who: Enjoys working outside, think of all that fresh air and exercise! Wants flexible days and hours to suit. Wants to join a reliable business and team, you will play a key role in your local area. Has excellent Customer Service skills and enjoys working with the public. Likes to be part of a large diverse team but can work by yourself without too much direction. Is resilient, reliable, and conscientious.   Does this sound like you? If so, what will you bring? You will have excellent customer care skills and be able to converse in a friendly and effective manner. Must be available initially for a full week of training. Full Driving license or CBT necessary for this role At APCOA, we are always trying to think of new ways to reward hardworking staff. Some of the benefits on offer to you are:
    £14.80 per hour basic salary Flexible hours Accrued annual leave dependant on number of hours worked. We also provide, uniform, employee awards, a discount scheme, and a pension scheme.  So, could you be our next Civil Enforcement Officer?  Read Less
  • Customer Service Delivery Driver - Leeds and Bradford Airport - Nights... Read More
    Customer Service Delivery Driver - Leeds and Bradford Airport - Nights 6pm - 6am - 4 on 4 off shift pattern - 8 Months Fixed Term contract - £13 Per Hour 
    Do you consider yourself a team player?

    Are you Customer Focused? 

    Do you have a valid Driving Licence with previous experience in driving roles?

    If so, then this may be your next career move!
    An exciting opportunity has arisen for a Customer Service Delivery Driver at Leeds Bradford Airport. Customer Service Delivery Drivers are expected to safely and professionally transfer customers between the car park and airport terminal as well as managing reception and the customer check in process.

    This is a flexible contract with a 4 on 4 off shift pattern working days and Nights Duties will include, but are not limited to: Greeting customers, checking in of customers, completion of all Valet documentation at Valet Front desk reception area and in the arrivals area of the car park Utilisation of Pre-book IT systems Dealing with customer complaints and enquiries Monitor all entries and exits and be proactive with shift planning using the P2T Booking system and associated reports. To maintain a standard of deportment and behaviour that will always represent the company in the best possible manner To report to the line manager any element of car park service that may compromise the level of service we wish to achieve Assisting customers with the loading of luggage onto the fleet vehicle Ensuring the fleet vehicle is cleaned and presentable for service Ensuring vehicle checks are completed Completion of all Fleet documentation Transporting passengers between the car park and airport terminal Reporting of all vehicle defects Photographing of arriving vehicles Moving customers car from arrivals to secure parking area and return when required Patrolling the car parks on foot looking for unattended bags, suspicious vehicles, suspicious persons, and to report all findings Litter picking and bin changing and cleaning of customer and staff areas Answering incoming telephone calls and dealing with customer queries To complete report sheets or any other log sheets, in full and as instructed. What you'll bring: Full UK Drivers license Previous Customer Service Experience Excellent Team Player Customer Focused Excellent communication skills  What we'll offer you £13 per hour  6pm - 6am - 4 on 4 off shift pattern Training and development Must be 18 or over to apply We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. Read Less
  • Service Delivery Assistant - Luton Airport - Full Time 42 Hours, 4 on... Read More
    Service Delivery Assistant - Luton Airport - Full Time 42 Hours, 4 on 4 off Shift Pattern - £30,230.60 Per Annum Are you currently in a driving a role? Do you pride yourself on your customer service skills? Do you have a full UK driving license for more than 2 years? Are you looking for a role where there is the potential for progression? If you answered yes to these questions, then read on! We are currently looking for Service Delivery Assistants at Luton airport who will be the face of our business, bringing outstanding customer service within the Airport sector. You will be receiving holiday makers cars and driving them to our car park for the duration of their holiday and then preparing the vehicle for their return.

    As a SDA you will contribute to a passionate and friendly team working in a fast-paced setting. You'll get given every chance to progress within a company that invests in its people. We celebrate individuality, and reward and recognise employees who go beyond the plate. Could you bring your spark to our Team? Here's what you need to know before applying What you’ll do Drivers will be familiar with each car controls and alarm systems before receiving from the customer.  Ensure smooth and prompt handover of customers vehicle whilst storing keys securely.  Drive, and care for all customers vehicles carefully, whilst ensuring all valet procedures are fully complied with. Understand and be fully familiar with our systems and equipment. Monitor the car park and its activity consistently through regular patrols and deter criminal activity whilst always maintaining a high visual presence. Check the appearance of the car parks and working areas, taking action to ensure that company standards are achieved and maintained. Provide front line support in the event of equipment failure or customer distress. Work with all managers and staff to implement successful marketing and promotional initiatives to increase sales and maximise income opportunities. Collaborate as part of a wider team. What you’ll bring  Evidence of strong communication and interaction with the public Full UK Driver’s License with significant driving experience Basic IT Skills, MS Word, Office etc.  Ability to multi-task Able to work under pressure Excellent verbal communication skills Smart and professional attitude  So, could you be our Ideal Candidate? Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride? Are you able to take initiative and make choices that are right for our customers? Do you have a desire to succeed in your role? We are looking for an excellent team player with great communication skills. Someone who possesses the skills to work under pressure. So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today. We'd love to hear from you. A Full UK Driver’s License with significant driving experience is required for this role  We'll ensure you're rewarded for all your hard work, which is why we offer a competitive benefits package which includes but is not limited to: What we’ll offer you: Hourly rate of £30,230.60 Per Annum Employee Discount  Training and Development  Pension  Uniform  Read Less
  • Parking Enforcement Officer - CBT  

    - London
    Civil Enforcement Officer - Lambeth - 42.5 hours per week - £33,150 pe... Read More
    Civil Enforcement Officer - Lambeth - 42.5 hours per week - £33,150 per annum (£15 per hour!)  Do you enjoy working outdoors? helping people? and have great communication skills?
    Do you have excellent customer service skills? and enjoy being on the go?
    Are you over 18 and have a moped licence? Civil Enforcement Officers are the eyes and ears of the local area. Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines. You will be working alongside the Council at our Lambeth base, with permanent guaranteed hours as a Civil Enforcement Officer. So, could this role be for you? What can you expect as a Civil Enforcement Officer? You’ll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions. Yes, you’ll be issuing parking tickets but you won’t have targets as this job is about creating a positive impact on the local neighbourhood. You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws. You will keep a detailed log of the violations and debrief incidents that occur during your shift. You will provide a high level of all-round customer service, providing the public with useful info and advice.  Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Parking Enforcement Officers themselves, so this could be a great place to start your career. What will you bring? Excellent customer service skills Proactive and friendly nature Good spoken and written English A CBT licence is essential for this role Full time working hours. 42.5 hours per week. 5 days out of seven. 8.5 hour shifts. Mon-Sun. As per rota. We believe that working for APCOA is great. We are always thinking of creative ways to give more to our employees.  Here is a sample of some of the current benefits on offer: Up to 28 days holiday per annum (includes BH) Workplace Pension Free Uniform Access to Learning & Development Employee Discount Scheme  If you're the sort of person who enjoys being on the go, the role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch. Read Less
  • Civil Enforcement Officer - Drivers  

    Civil Enforcement Officer Full-Time - Up to £29,120 per annum* Do you... Read More
    Civil Enforcement Officer
    Full-Time - Up to £29,120 per annum* Do you enjoy working outside? Would you like to have a positive impact on your local area? Do you have a full UK driving licence? An exciting prospect has arisen for a Civil Enforcement Officer in Buckinghamshire. Civil Enforcement Officers ensure that all drivers follow parking policies on public streets and in car parks. They are an important part of keeping the roads moving and ensuring public safety.  This opening would suit someone who;
    Enjoys working outside, think of all that fresh air and exercise! Wants to join a reliable business and team, you will play a key role in your local area. Has excellent Customer Service skills and enjoy working with the public. Likes to be part of a large diverse team but can work by yourself without too much direction. Is resilient, reliable, and conscientious.   Does this sound like you? If so, what will you bring? You will have excellent customer care skills and is able to converse in a friendly and effective manner. You will patrol public streets and council car parks to issue Penalty Charge Notices. You will guide the public on rules and advise about parking provisions. And you will report any defects to street furniture, such as signs and road markings.  APCOA offers full training and development for successful applicants. Many of our current managers started out as Civil Enforcement Officers, so this could be the opportunity to kickstart your career! At APCOA, we are always trying to think of new ways to reward hardworking staff! Some of the benefits on offer to you are: Up to £29,120 per annum (this includes Base salary plus allowance). 40 hours per week, any five days of seven as per rota  20 days annual leave plus 8 Bank Holidays  We also provide, uniform, employee awards, a discount scheme, and a pension scheme.  So, could you be our next Civil Enforcement Officer? Read Less
  • Maintenance Operative - Luton - Permanent - 40 Hours Per Week - £27,03... Read More
    Maintenance Operative - Luton - Permanent - 40 Hours Per Week - £27,039.96 Per Annum An exciting opportunity has arisen for a Maintenance Operative required to support the GTR Operations Management Team, based out of Luton Airport Parkway. We are looking for someone who can react quickly to maintenance requirements. This is a full time role working 40 hours per week - 5 days out of 7. 
    What you'll do: Maintain the hedges through trimming Strim grassed areas / Weeding / leaf clearance Maintain and clean all signage including minor installations / minor works Ensure the site is clean, tidy and free of litter Maintaining the grounds and vegetation within the car parks and grounds. Travelling to different sites ensuring they are clear and free of debris and vegetation What you'll bring: Good customer service skills Knowledge of health and safety requirements Good communication skills Able to work as part of a team A reliable and responsible attitude to work and proactive nature What we'll offer you: £27,039.96 per annum 40 hours per week: 5 days out of 7 Pension Scheme Rail pass Training and Development Employee discount scheme

    Do you think you could be the right person for this role? Is this the next opportunity you are looking for?  APPLY NOW! We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. Read Less
  • Business Analyst  

    - Uxbridge
    Business Analyst Salary: £50,000 per annum + Benefits Location: 100% R... Read More
    Business Analyst Salary: £50,000 per annum + Benefits Location: 100% Remote (UK-based) Type: Full-time, Permanent The Role We are seeking a proactive and detail-oriented Business Analyst to join our growing team. You will act as the link between our business stakeholders and technical delivery teams, ensuring that our projects are backed by solid requirements and data-driven insights. Key Responsibilities Requirement Gathering: Facilitate workshops and interviews with stakeholders at all levels to gather and document functional and non-functional requirements. Process Mapping: Create "As-Is" and "To-Be" process models to identify inefficiencies and design streamlined workflows using tools like Lucidchart or Miro. Gap Analysis: Conduct impact assessments to evaluate the difference between current capabilities and future needs. Translation: Translate business needs into clear functional and non-functional specifications. Delivery: Work closely with Engineering and Product to define User Stories, Acceptance Criteria, and maintain a healthy product backlog. Testing: Assist with UAT planning and coordination. Stakeholder Management: Manage expectations across departments (Finance, IT, Operations), providing clear updates and ensuring project alignment. Skills & Experience Required Proven experience (3–5+ years) as a Business Analyst in a commercial environment Strong stakeholder management and communication skills Ability to produce high-quality documentation (BRDs, FRDs, user stories, process maps) Strong analytical and problem-solving capabilities Experience in data analysis and reporting (desirable) Knowledge of SQL and C# (advantageous) Qualifications Degree in Business, IT, or a related discipline (or equivalent experience) BA certification (e.g., BCS, IIBA) is desirable but not essential Ideal Candidate Profile You are detail-oriented, commercially aware, and comfortable working independently in a remote environment. You thrive on solving complex problems, influencing stakeholders, and driving meaningful business change. What We Offer Fully remote working within the UK 25 days annual leave plus 8 bank holidays Competitive Pension scheme Employee Discount scheme Professional development opportunities Collaborative and supportive working culture Read Less
  • Security and Parking Officer - Bedford Hospital - Part time - Weekends... Read More
    Security and Parking Officer - Bedford Hospital - Part time - Weekends Only - 24 Hours per week - Days and Nights - £15,238.08 per Annum 
    Do you have an SIA license? Do you enjoy working outside? Are you a security focused person? Do you have experience in customer service? If you answered yes to the above, then read on! We currently have an opening for a Security and Parking Officer at Bedford Hospital. Security and Parking Officers are essential for access and safety for patients and staff. As a Security Officer you will protect the hospital against loss, theft and damage. You will monitor and patrol the car parks as well as giving clear directions. You will provide customer service to both the public and staff within the Hospital. Please note, shifts will be on a rotation basis: Days and Nights. 5 days a week, including some weekends What you will do: You will provide safety and car park patrolling provision to our clients NHS hospital. You will patrol the hospital site ensuring the safety and security of the site and its users. You will have a role in the efficient running of the car park and control room, whilst working towards continuous progress in all these areas. You will need to demonstrate excellent communication skills, both written and verbal, and be able to work in a fast paced but caring atmosphere. If you hold a current, valid SIA license, then click "apply" today and one of our team will be in touch soon! Must be 18 or over to apply We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. Read Less
  • Moped/Scooter license - up to £15 per hour (£31,200 per annum)* Do you... Read More
    Moped/Scooter license - up to £15 per hour (£31,200 per annum)* Do you have a moped/scooter license (or are willing to train) and are looking to make a positive impact in your local community? Would you like to work outdoors? If so, then we have the perfect opportunity for you! We are currently looking for Civil Enforcement Officers with a moped license in Buckinghamshire. If you do not have a moped license but are willing to train - we can also provide this! CEO's are at the forefront of our business providing customer service across our managed street parking and car parks. You will undertake patrols, enforcing and advising on parking restrictions and give advice regarding clamping and fines to the general public. It’s an important role within the community keeping our roads moving and ensuring public safety. Therefore, excellent customer care skills and being able to converse in a friendly and effective manner are essential!  What can you expect to receive in return? Full training is provided, ongoing backup assistance, a full uniform and mobile phone and PPE. You can expect to work 5 days out of 7, 40 hrs per week 28 days annual leave (inclusive of bank holidays) Company pension Death in service benefit So, do you want to work for a company at the forefront of shaping the future of the parking industry? Apply now and become part of a company that values its people and offers real opportunities to grow! * Up to Salary is made up of base salary of £12.71 ph plus Allowances. Read Less
  • Product Owner - IT  

    - Newcastle upon Tyne
    Product Owner - up to £55,000 Per Annum DOE - Remote / work from home... Read More
    Product Owner - up to £55,000 Per Annum DOE - Remote / work from home Are you ready to transform the way people park and move with innovative, tech-driven solutions? At APCOA, we are redefining urban mobility. We are looking for a Product Owner to bridge the gap between complex business requirements and execution. In this hands-on role, you won't just manage a backlog; you will visualise solutions, translate stakeholder needs into precise specifications, and drive the delivery of our transaction systems, booking engines, and mobile interfaces. The Role You will be the linchpin between our business stakeholders and our development teams. Your primary focus will be managing and optimising our core transactional systems—ensuring real-time availability, seamless payment processing, and intuitive user interfaces. We need someone who can speak the language of the business. You will take a high-level request, sketch it out visually, and break it down into granular, actionable tickets that our engineers can build without ambiguity. Key Responsibilities Backlog Management in Azure DevOps: Own the product backlog within Azure DevOps. You will create accurate, detailed, and sound user stories and acceptance criteria that leave no room for interpretation. Requirements Translation: Act as the primary translator between business stakeholders and the Engineering team. You will gather high-level requirements and convert them into clear and defined workflows and developer-ready specifications. Visual Prototyping: Bring requirements to life before development begins. You will create wireframes, mock-ups, and process flows using tools like Figma, Balsamiq, or similar alternatives to guide the UI/UX direction. Feature Delivery: Oversee the end-to-end execution of key features—from mobile app updates to parking space sensor integration—ensuring they meet both user needs and business goals. Technical Feasibility & Quality: Collaborate closely with the Engineering Team to ensure proposed solutions are technically feasible, performant, and compliant with security standards. Data-Driven Improvement: Analyse system data and user feedback to recommend continuous improvements to the platform. Essential Skills and Experience Experience: 3+ years in Product Ownership, ideally within consumer-facing or transactional sectors. Stakeholder Management: Proven ability to manage stakeholders, manage expectations, and translate their vision into reality. Tooling Proficiency: Strong expertise in Azure DevOps (ADO) for backlog management and ticket creation. Experience with design/prototyping tools (Figma, Balsamiq, etc.) to create visual requirements. Agile Methodology: Deep understanding of Agile frameworks and ceremonies. Problem Solving: A track record of prioritising tasks based on business value and complexity to deliver maximum impact. Beneficial: Experience in the parking, transport, or mobility sectors. Why Join APCOA? We’re revolutionising the parking industry, and you will play a key part in shaping its future. Impact: You’ll be at the forefront of delivering solutions that make parking smarter and more efficient for millions of users. Innovation: Work with a team where your ideas on design and functionality truly matter. Growth: We are committed to your development, offering opportunities to expand your skillset and career trajectory. Tech Stack: Get hands-on experience with the latest tools and methodologies in a forward-thinking organisation. The Package We offer a competitive package designed to reward your expertise and commitment. As well as being remote based this role also offers: Salary: Up to £55,000 per annum (DOE) Bonus: Discretionary bonus recognising your contribution. Pension: Comprehensive plan. Healthcare: Private healthcare for peace of mind. Leave: A fantastic 25 days annual leave plus 8 days Bank holidays. APCOA is a fair place to work regardless of age, race, gender, sexuality, or level in the organisation. We foster an atmosphere of reinforcement and provide the development opportunities you need to fulfil your potential. Read Less

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