Required Skillscompassionnvq level 2 or 3caresupportgood communicationJob SummaryCare Staff – Support WorkerLocation: Residential Care Home within a Care Village (on-site)Reporting to: Unit Manager / Senior Staff / Registered ManagerContract: Full-time / Part-time / Flexible shifts available
About the Care VillageThis is a modern, purpose-built retirement care village set within landscaped grounds. The site includes a 72-bed residential care home alongside close-care bungalows, supporting residents who live independently with care and support available on-site when needed.
This is not a rushed or task-driven environment. The care model is built around dignity, choice, independence and community, with a strong emphasis on quality of care, respectful relationships and a calm, supportive culture for both residents and staff.
The RoleWe are looking for compassionate, reliable Care Staff / Support Workers to join the residential care home team.
As a Care Assistant, you will play a vital role in supporting residents to live well, physically, emotionally and socially, within a person-centred care model. This role goes beyond task-based care. You’ll build meaningful relationships, promote independence, and contribute to a positive and respectful atmosphere where residents feel safe, valued and supported.
You’ll work as part of a supportive, multidisciplinary team and will be trusted to deliver care that reflects each resident’s individual needs, preferences and life story.
Key ResponsibilitiesProviding high-quality personal care and support to residents with a wide range of needsDelivering care in line with individual care and support plans, using a person-centred and least-intrusive approachEncouraging independence, confidence and motivation not dependencySupporting residents with:<li class="ql-indent-1">Washing, bathing and personal hygiene<li class="ql-indent-1">Dressing and continence care<li class="ql-indent-1">Mobility, morning routines and settling at night<li class="ql-indent-1">Skin, oral and personal carePreparing food and drinks in line with residents’ preferences, dietary needs and cultural requirementsSupporting residents with meaningful activities and social engagement, both one-to-one and in groupsResponding promptly to emergency calls and providing reassurance and assistanceWelcoming and supporting visitors, families and professionalsAssisting with light domestic duties and maintaining a safe, clean environmentSupporting residents during illness and, where required, assisting with last officesMaintaining accurate records using the home’s digital care system (PCS)Reporting concerns, changes or safeguarding issues promptly and appropriatelyAdhering to infection control, health & safety and confidentiality standards at all times
What We’re Looking ForA genuinely caring, patient and compassionate natureA positive attitude and strong sense of responsibilityGood communication skills and the ability to build trust with residents and colleaguesAbility to work well as part of a teamRespect for dignity, individuality and personal choiceWillingness to learn and attend trainingPrevious care experience is welcome but not essential, the right attitude matters most
What We OfferA calm, supportive working environmentA strong team culture with visible leadershipOngoing training and development opportunitiesA role where you can genuinely make a difference every dayFlexible working options where possible
Interested?If you take pride in caring for others and want to work in an environment that values quality over rushing, we’d love to hear from you.Apply today to find out more about this opportunity.
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