Job DescriptionAbout usAndras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.What is the job?Our F&B outlet makes memories for our guest. The sights, sounds, scents and, importantly, service. As a F&B Team Member you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.Hours:Casual hours available.What we offer· Discounted Hotel Rates across ‘000’s of hotels worldwide for employees and for family and friends· Health Care Cash Plan· Diamond membership of Kingsbridge Hospital Group· Enhanced Pension Scheme· Enhanced Maternity Pay· Enhanced Paternity Pay· Cycle to work· Recruit a friend scheme· Employee Appreciation and Social Events· Employee of the Month Award· £20 for completion of FLOW training· Increased Annual leave with service· Discount at Bodyscape – Employee rate and family and friend rate· Cyrospa discount rate at Bodyscape· Communication and advice on Health and Wellbeing· Andras Academy – Training and Development Programs and progression opportunities within the Andras Hotels Group· Work for globally renowned Hotel Brands· Reward Club Incentive Scheme· Hotel Incentive schemeAbout The RoleYour day to dayMake each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you’ll turn our high standards into memorable meals for every guestOwn your Work station – keep on top of supplies and equipment, and minimise wasteTell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidentsHelp create a safe space by following our safety procedures and wearing necessary protective equipmentBe cleaner than clean – meet or exceed local cleanliness and hygiene lawsHelp with washing up and other kitchen duties when neededGive guests a better experience by helping with any queries or adviceWear your uniform with prideTake on other ad-hoc duties when the whole team needs to pull togetherHow do I deliver this?We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in the Holiday Inn.The Holiday Inn IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guestsTrue Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stayTrue Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needsTrue Responsiveness: is about providing guests with what they need, and doing so in a timely and caring mannerThere’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.Skills NeededAbout The CompanyAndras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments. We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast’s largest hotel group with 1000 bedrooms in the City. Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.Company CultureAndras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members. We offer a range of staff benefits and opportunities to grow your career in our fast-growing company Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.Desired Criteria• Experience within a customer service role • Experience within a Food & Beverage/Waiting staff role • Experience within the hospitality industry • Compliant – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required Required Criteria• Good communication and listening skills • Ability to work in a fast-paced environment requiring flexible working and a genuine willingness to help guests and colleagues within the hotel. Closing DateFriday 10th April, 2026
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