Job Description
Job Role: Dedicated Relief Security Officer (Temporary - Long Term Sickness Cover)
Job Type: Temporary / Sickness Cover
Working Hours: Zero hours (40 hours per week whilst covering long-term sickness)
Pay: £12.50 per hour
Location: St Johns Shopping Centre, St George's Place, Liverpool, L1 1LY
Reporting to: Soft Services Manager & Associate Key Accounts Director
Overview
An exciting opportunity has arisen at Anchor Group Services, for a Dedicated Relief Security Officer to join our established security team based at St Johns Shopping Centre in Liverpool on a temporary basis as sickness cover.
As a Dedicated Relief Security Officer, you will be responsible for conducting regular patrols throughout the shopping centre, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential.
PLEASE NOTE: THIS IS A TEMPORARY POSITION TO ENSURE SUFFICIENT COVER FOR LONG-TERM SICKNESS.
The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided. This is a fully flexible role requiring availability across a variety of days/shift times (including weekends), as per the site rota. Shifts may start as early as 6am, so reliable transport is essential for early starts.
Duties include:
Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
Operating and monitoring site CCTV equipment
Completing reports by recording observations, information, occurrences, and surveillance activities
Maintaining organisation's stability and reputation by complying with legal requirements
Contributing to team effort by accomplishing related results as needed
Acting as a first line support to customers and visitors to site, providing a professional and friendly service
Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
Maintaining professional conduct at all times
RequirementsFull 5-year employment checkable history
Valid frontline SIA licences DS or SG
Customer Service experience and confidence to handle conflict in a correct manner
Flexible to meet the job requirements
Excellent communication skills both written and verbal
Smart appearance and be well-groomed
Reliable and punctual
High level of enthusiasm and passion
Ability to work in a fast-moving environment
BenefitsAccess to a range of nationally recognised courses to help further your career, via the Anchor Academy
Access to SIA and First Aid training at discounted rates, with financial support available
Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
Stream - access to pay as you earn it
Cycle to Work Scheme Available
Full uniform provided
Free Employee Assistance Programme 24/7 including access to counselling
Hospital Saturday Fund
Reward and Recognition awards
Free on-site parking
What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.
Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer
Within commuting distance of: Liverpool, Wavertree, Bootle, Birkenhead, Speke, Huyton, Kirkby, Wallasey, Chester, Southport, St Helens, Wigan, Newton-le-Willows, Runcorn, Widnes, Wirral, Flintshire, Cheshire, Ormskirk, Bromborough, Knutsford, Warrington, Frodsham, Lancashire, Greater Manchester
Requirements
Full 5-year employment checkable history Valid frontline SIA licences DS or SG Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment
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