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American Express
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  • Analyst-Compliance  

    - Brighton and Hove
    At American Express, our culture is built on a 175-year history of inn... Read More
    At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. This position will sit within the UK Market Compliance (MCO) Team, responsible for supporting the continuing development and maintenance of a comprehensive Anti-Money Laundering (AML) compliance program within the American Express Services Europe Limited (AESEL) and American Express Payment Services Europe Limited (AEPSL) entities of American Express.  How will you make an impact in this role? This specific role will sit within the UK MCO AML Team supporting the Money Laundering Reporting Officer (MLRO) within the AESEL and AEPSL Legal Entities in investigating Internal Suspicious Activity Reports (ISARs) and Transaction Monitoring Referrals (TM alerts) Daily tasks would include: Conducting AML/Counter Terrorist Financing (CTF) investigations on potentially suspicious activity referred to the team either manually or via transaction monitoring. Submitting Suspicious Activity Reports (SARs) to the National Crime Agency (NCA) when suspicious activity is identified Ensuring all risks have been considered and actions have been taken accordingly to ensure Compliance with all relevant AML regulation and company procedures Managing your own case inventory in accordance with team deadlines and goals Minimum Qualifications A basic knowledge of relevant laws, regulations, standards, and policies relevant to AESEL and AEPSL in the area of AML and CTF A basic understanding of UK AML Regime, including ability to interpret AML/CTF requirements e.g. Proceeds of Crime Act 2002, The Money Laundering and Terrorist Financing (Amendment) (EU Exit) Regulations 2020, Joint Money Laundering Steering Group (JMLSG), Bribery Act 2010 and Terrorism Act 2000 Strong Teamwork, Relationship, Communication and Influencing skills Ability to self-manage workload as well as being able to work in a goal-based environment, particularly with the ability to balance efficiency and effectiveness Previous experience of working in an operations environment A background in AML is preferred. Experience within Compliance, Risk, Fraud, Law Enforcement or similar will also be considered Preferred Qualifications University Graduate and/or relevant professional qualifications - Law Degree, Compliance/AML Diploma, ACAMS Certification Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions. 
    We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Read Less
  • Software Engineer III - Enterprise Architecture  

    - Brighton and Hove
    At American Express, our culture is built on a 175-year history of inn... Read More
    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About Enterprise Architecture: Enterprise Architecture is an organization within the Chief Technology Office at American Express and it is a key enabler of the company’s technology strategy. The four pillars of Enterprise Architecture include:Architecture as Code: this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise.Architecture as Design: this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support.Governance: this pillar is responsible for defining technical standards, and developing innovative tools that automate controls to ensure compliance.Colleague Enablement: this pillar is focused on colleague development, recognition, training, and enterprise outreach. How will you make an impact in this role?Develop new API frameworks in technologies such as REST and gRPC Build API solutions using rapidly evolving technologies such as Istio and Envoy Help pivot toward serverless, FaaS based architectures Build platforms to help teams across the company quickly deploy B2B and A2A services Evangelize the API engineering transformation at an accelerated pace Collaborate with technology peers and leaders to gain strategic alignment Foster innovation and experimentation Develop new API frameworks, which empower our developer base, and allow us to increase of development velocity.  Minimum Qualifications: University degree in computer science or equivalent Proven years of engineering experience, with emphasis on building high volume, highly scalable systems Experience with the following technologies: Linux, Python, JavaScript, REST, Open API, Kubernetes, Istio, Envoy, gRPC, and other Cloud Native technologies. A firm understanding of networking principles: DNS, TCP, TLS, HTTP Experience developing architecture and E2E solutions that conform to requirements for privacy, security and compliance The ability to look at code and derive time and space complexity Deep experience with multiple open-source solutions The ability to learn new technologies quickly and teach them to others. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.Employment eligibility to work with American Express in the United Kingdom is required as the company will not pursue visa sponsorship for these positions. Read Less
  • Software Engineer II - Enterprise Architecture  

    - Brighton and Hove
    At American Express, our culture is built on a 175-year history of inn... Read More
    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About Enterprise Architecture: Enterprise Architecture is an organization within the Chief Technology Office at American Express and it is a key enabler of the company’s technology strategy. The four pillars of Enterprise Architecture include:Architecture as Code: this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise.Architecture as Design: this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support.Governance: this pillar is responsible for defining technical standards, and developing innovative tools that automate controls to ensure compliance.Colleague Enablement: this pillar is focused on colleague development, recognition, training, and enterprise outreach. How will you make an impact in this role?Develop new API frameworks in technologies such as REST and gRPC Build API solutions using rapidly evolving technologies such as Istio and Envoy Help pivot toward serverless, FaaS based architectures Build platforms to help teams across the company quickly deploy B2B and A2A services Evangelize the API engineering transformation at an accelerated pace Collaborate with technology peers and leaders to gain strategic alignment Foster innovation and experimentation Develop new API frameworks, which empower our developer base, and allow us to increase of development velocity  Minimum Qualifications: University or master's degree in computer science or equivalent Proven years of engineering experience, with emphasis on building high volume, highly scalable systems Experience with the following technologies: Linux, Python, JavaScript, REST, Open API, Kubernetes, Istio, Envoy, gRPC, and other Cloud Native technologies A firm understanding of networking principles: DNS, TCP, TLS, HTTP Experience developing architecture and E2E solutions that conform to requirements for privacy, security and compliance The ability to look at code and derive time and space complexity Deep experience with multiple open-source solutions The ability to learn new technologies quickly and teach them to others We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.Employment eligibility to work with American Express in the United Kingdom is required as the company will not pursue visa sponsorship for these positions. Read Less
  • Manager, ICS Governance-Exam & Audit Management  

    - London
    At American Express, our culture is built on a 175-year history of inn... Read More
    At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.ICS Governance & Control sits within International Card Services (ICS), which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers – the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers. ICS Governance & Control Operations is looking for a Manager of Governance-Exam & Audit Management focused on providing effective governance, oversight and reporting of Regulatory Exams, Second-Line Reviews, and Internal Audits (ERAs) impacting ICS. This role requires strong governance, risk management expertise, and collaboration across multiple functions to deliver seamless governance and reporting deliverables. The role will also provide structured advisory support to ensure operational stability and strategic alignment. This role is critical in formalizing processes, reducing reactive interventions, and enabling improvement initiatives across enterprise operations. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.How will you make a difference in this role?The Manager, ICS Governance-Exam & Audit Management will:Lead analytical trend analysis of regulatory exams, internal audits, and second-line review outcomes impacting ICS to identify systemic issues and inform strategic risk mitigation.Deliver timely, clear, and insightful governance reporting for senior leadership, including the BU President.Design and implement robust oversight and escalation mechanisms to ensure effective governance of ERAs impacting the Business Unit.Manage the ICS Exams, Reviews & Audits calendar, proactively identifying scheduling conflicts and providing clear, strategic feedback to second- and third-line review partners to ensure alignment and smooth execution.Maintain governance frameworks, operating models, and Playbooks to clarify roles, responsibilities, and accountability across ICS ERAs.Support teams in preparing for ERAs by leading guidance-sharing sessions and delivering tailored pre-pack materials that clarify expectations and enhance readiness.Develop BU-specific procedures, training and additional standards related to the execution ERAs.Partner cross-functionally to drive continuous improvement in ERA management and embed strong risk culture across the organization.Where required, facilitate the day-to-day external exam management process, working with the Enterprise functions and other Exam & Audit Management colleagues (e.g., preparing stakeholders before and during on-site engagements, data request compilation, factual accuracy review of potential findings, quality control of regulator-bound documentation and action plans, rigor over action-plan implementation, and regulatory adherence).Minimum Qualifications:  Experience in operational risk management (e.g., within Risk and/or Internal Audit function/Regulatory body).Skilled in governance reporting and process oversight, with a proven ability to create compelling, audience-tailored reporting packs for senior leadership ensuring clarity, impact, and strategic alignment.Demonstrates excellent practical and technical program and project management skills, along with exceptional communication and interpersonal skills.Ability to summarize and present concise, action-oriented escalations to senior management.Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.High attention to detail and ability to clearly articulate complex information in written and visual formats, including PowerPoint.Broad and deep experience within the financial services industry.Must have strong relevant experience of operating across multiple geographies and multiple lines of business.Manage multiple competing priorities and coordinate stakeholders to deliver against critical deadlines.Builds strong relationships across the enterprise, resolving blockers and driving collaboration.Experience in building and embedding new teams and programs, fostering inclusive culture and high performance.Preferred Qualifications:  Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous. Experience in at least one of the following: Prior experience as an auditor/examiner.Facilitating the operational risk exam management processes. Translating operational risk strategy and appetite into execution guidelines. Oversee the implementation of operational risk governance frameworks. Communicating and ensuring understanding and adherence to operational risk procedures and standards. Experience in the financial services industry.Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Read Less
  • Analyst - Legal entity Control Management (12 month secondment)  

    - Brighton and Hove
    At American Express, our culture is built on a 175-year history of inn... Read More
    At American Express, our culture is built on a 175-year history of innovation, shared and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
    Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
    ICS Governance & Control sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers – the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers. Our organization helps our international businesses manage risk, respond to new regulation, and develop new products while creating and nurturing effective partnerships across multiple key stakeholders across the organization.
    The objective of the ICS Control Management Legal Entity UK Market Team is to provide specialized and strategic operational risk advisory to the business on product and service areas to ensure an effective control environment exists that delivers on all operational risk obligations supporting the Legal Entity.
    ICS Control Management organization is looking for an Analyst of ICS Control Management UK Market Legal Entity focused on ensuring control management is embedded in the day-to-day operations of our business. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
    How will you make an impact in this role?
    The Analyst, ICS Control Management UK Market Legal Entity will:Assists in specific areas of execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc. for resolution of control gaps, mitigation of risk and remediationTrack issues with KRI limits and risk appetite for ICS to ensure operational risks are managed within agreed thresholdsSupport the implementation of parts of the operational risk framework to enable effective risk management and decision making in the BUHelp facilitate the understanding and use of the risk governance framework basics across BUs through regular communication Assist with aggregate basic level reporting, approvals/exceptions and support "change-the-function" activities for the BU Follow processes to ensure and monitor the integration of regulatory changes & updates into the Operational Risk framework and training materials Support functioning of Legal Entity Governance & Operational Risk committees (i.e. coordinating materials, taking minutes, conducting follow ups, presentation review and ensuring risks/issues and decisions are properly documented) Support sharing insights, better practices, themes, etc. within the team, and across the Legal EntityMinimum Qualifications:1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)Understanding of critical operational risk management lifecycle activitiesProject management, communication, and interpersonal skillsExperience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standardsAnalytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectivelyPreferred Qualifications:Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageousExperience in at least one of the following: Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholdsProvide support of implementing the operational risk governance frameworksSupporting of creating, communicating and ensuring understanding and adherence to operational risk procedures and standardsAssisting the operational risk exam management processesORMCMEmployment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
    We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Read Less
  • At American Express, our culture is built on a 175-year history of inn... Read More
    At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Member Get Member is one of American Express’s largest prospect/ Card acquisition channels, and the team are responsible for owning the UK referral programs Invite a Friend for personal products and Refer a Business for small business products.This Marketing Executive role for SBS (Small Business Services) Cardmembers will drive new Card acquisition through Member Get Member/ Refer a Business, by taking ownership of the marketing communications and capabilities and by partnering closely with acquisition, Card product teams, external marketing agencies and EDDS (Referral Program Platform Product Team) team. This will be to deliver best in class user experience & marketing comms as well as devising new ways to target, segment and grow Member Get Member acquisition.The role will be focused on driving acquisition for Small Business Card products, and has a broad remit including owning multi-channel marketing campaigns, campaign/ bonus set-ups, ownership of user experiences, reporting on performance and contribute to the creation of the channel strategy.How will you make an impact in this role?Implement the current MGM SBS Strategy for growth and contributing innovative insights.Drive acquisition through the launch of innovative capabilities and marketing that encourage our Cardmembers to refer and our Prospects to apply e.g. increased personalization, early tenure, voice channels, Limited Time Offers (LTOs).Improve efficiency through delivery against key metrics and deliver acquisition targets and goals.Drive marketing and capabilities test and learn to drive MGM SBS roadmap, partnering with multiple stakeholders to drive business impact and cross-channel alignment.Maintain and own the channel, to ensure that MGM SBS offers are running efficiently.Partner closely with Enterprise, Digital & Analytics teams (EDDS) to enhance the end-to-end experience and to support the next generation of MGM program priorities.Own the marketing capabilities of the American Express Referral Program i.e. web pages, Prospect and Cardmember offers, UX design and marketing content.Own/ deliver Marketing campaigns across Email, Mobile App & Desktop account placements and Paid Media.Understand, analyse and present meaningful campaign performance and overall channel performance to wider teams and senior leadership.Focus on the SBS customer – understand customer needs, journey, and user experience and develop recommendations for how to further improve capabilities and marketing to further grow MGM.Manage and administration of campaign budgets, including raising requisitions, processing invoices, vendor liaison, internal reconciliation etc.Minimum Qualifications:Strong campaign and/or project management experience, including implementation, innovation and multi-stakeholder & agency management.A passion for capabilities (user experiences, tech platforms and offer set ups) & marketing communications.A level of technical competency - you may describe yourself as 'tech savvy'. The ability to learn new processes and platforms.Customer first mind-set.An understanding of online acquisition channels and an eye for great creative development, both in terms of user experience and marketing.A highly motivated and positive, can- do attitude.Adaptable to change and able to deliver against challenging targets.Excellent analytical, problem solving and strategic thinking skills.Excellent verbal and written communication skills, incredible attention to detail.Strong relationship building skills, able to collaborate and influence to get consensus on new insights.Good working knowledge of Excel, PowerPoint, Word.Non-considerations for sponsorship:Employment eligibility to work with American Express in the United Kingdom is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Read Less
  • Associate Digital Product Management  

    - Burgess Hill
    At American Express, our culture is built on a 175-year history of inn... Read More
    At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Are you a motivated, hardworking and passionate individual? If you want to join an engaging and fast paced product this could be the role for you. Reporting to a Senior Product Owner in Token Product Delivery, you will partner with business stakeholders and technologies team to envision and deliver network and enterprise priorities.Key ResponsibilitiesAct as an Associate Product Owner leading the prioritization and delivery of critical network capabilities.Work with other product owners and technology teams to ensure the product vision is realized.Interpret and translate business requirements into process flows and drive the functional solutions to realise the business requirements.Consistently drive best practices with a commitment to continuous improvement.Act as the subject matter specialist for Token Services.Utilize agile tools and techniques to drive successful delivery, including writing features, user stories, and leading team ceremonies (refinement and planning).Lead and support agile delivery practices to deliver maximum value.Partner with capability delivery and technology teams to develop, integrate, test and release often complex capabilities across multiple applications.Identify new ways to improve product processes and customer satisfaction.Minimum Qualifications:Relevant experience in Product OwnershipThrive in taking an analytical approach with an ability to develop insights and provide recommendations for prioritization decisions.Strong Agile and Scrum methodology experience.Superior organizational skills and the ability to autonomously manage several initiatives at once and drive results in a fast paced, multi-partner environment with constant change.Experience in working with capability delivery teams on prioritization and defining requirements, then operationalizing and launching product enhancements.Exceptional communication skills with ability to engage, influence, negotiate and inspire partners and stakeholders at all levels.Strong analytical skills with the ability to clearly articulate complexities.Strong thought leadership and problem-solving skills.Experience in delivering complex process and customer journey flows.Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Read Less
  • Senior Manager Talent Acquisition  

    - Burgess Hill
    At American Express, our culture is built on a 175-year history of inn... Read More
    At American Express, our culture is built on a 175-year history of innovation, sharedand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Colleague Experience Group (CEG) has a simple vision: to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.How will you make an impact in this role?Talent Acquisition Team (TA) is looking for a Senior Manager, Talent Acquisition to join our team and lead the hiring for the UK Market for Technology, Digital, Analytics & Risk roles. This position will utilize your previous experience in leadership and recruiting to directly lead a professional recruitment team and empower them to elevate results to the next level. Being close to the marketplace through benchmarking and networking, you will analyze both recruitment and business trends allowing you to make recommendations on staffing processes, building talent pipelines and sourcing prospects that result in finding and engaging top talent. You will build strong partnerships with business leaders and provide a proactive approach recruiting in key areas of our business by driving top diverse talent into hires.Responsibilities:Manage full range of business services that span day to day recruitment activities to participation in longer range strategic initiatives, such as organizational change, department staff planning and process improvementDevelop scalable recruitment strategies for Specialized hiring that align to annual business goals or specific critical initiativesOwn business leader relationships to ensure a positive candidate and hiring leader experienceManage stakeholder relationships, drive the recruitment processes including talent branding, sourcing strategies, selection process, candidate experience, data management etc.Lead a team of recruiters and provide direction on strategies and methodologiesUnderstand hiring leaders’ needs and ensure the team is efficiently presenting high quality diverse talent slates and deliver value by creating the right solutionsCreate proactive talent pipeline for critical upcoming positionsKeep abreast of strategic objectives; create measurable recruitment strategies as need arisesAnalyze team performance to identify trends (i.e. survey results, results of strategies, etc.)Ensure ATS information is up to date and aligned with regional regulationsAct as a recruiting SME to prioritize both local and global needsDevelop and drive extraordinary recruitment brand, marketing and social media strategy for the region in partnership with in-house functional specialistsCollaborate with the business to help ensure real-time communication on recruiting activity, as well as any challenges or issues needing attentionMinimum Qualifications:Strong functional recruiting experience for Technology and proven leadership experience Bachelor's degree from an accredited college/university or equivalent work experienceDemonstrated track record of success in developing and implementing successful and creative recruitment strategiesProficient with Microsoft Office Suite applications including Word, Excel, PowerPoint and OutlookExperience in new world recruitment tools, technologies, and platforms to improve process efficienciesOutstanding assessment and interviewing skills with strong command of assessment and selection methodologies, instruments, and processesIn-depth knowledge of the recruiting landscape with ability to produce external trends, market intelligence and industry insightsEstablished experience in leading large teams to ensure successful recruitment results for end-to-end recruiting activities Experience with data analytics and pulling reports from dashboardsDemonstrated ability to listen, understand, convey, and relate ideas, concepts, and issues clearly and confidently through all channels while having an awareness of environmental cuesAbility to build and sustain trust while leveraging partnerships at all levelsAdherence to proactive communication with stakeholdersAbility to conduct presentations to senior stakeholders with varying numbersEmployment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Read Less
  • At American Express, our culture is built on a 175-year history of inn... Read More
    At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About Global Real Estate and Workplace Experience (GREWE):The Global Real Estate and Workplace Experience (GREWE) team is responsible for the management of corporate properties owned or utilised by the business. This involves strategic planning, acquisition, leasing, design, construction, maintenance, and management of properties to align with the company's goals.The GREWE Hospitality Function takes care of how employees interact with their work environment daily. It encompasses interaction with physical spaces, workplace technology and delivery of a high-class service through partnerships with the right partners. Ultimately creating a work environment that supports employees’ needs and enhances their well-being, productivity, and engagement.About the Role:As an analyst within the Hospitality function of GREWE, you’ll work with key functional leads and vendor partners, who lead the American Express workplace services and amenities for all office locations across the EMEA region, focusing on a colleague-first, hospitality led approach to frictionless experiences. Our teams support moments that matter to our colleagues from the minute they enter and leave our offices – from a warm welcome in the lobby, to re-fuelling with coffee and snacks, to grabbing a nourishing lunch, to joining community events and everything in betweenKey Responsibilities:The analyst’s focus will be on driving hospitality initiatives that provide comfort and care to colleagues, and position Amex as the best workplace in the world.Planning and coordinating the regional program for the following vendor provided services and amenities: Food and Drink, Warm Welcome, Meeting and Events, Community Support, Wellness, and Lifestyle Amenities; including:·Continuously assessing the Amex Workplace for opportunities to remove friction and increase hospitality·Proactively listening to Amex Colleagues to understand their expectations and needs·Providing inputs for the strategic plan·Independently managing assigned projects and initiatives that will be seamlessly and successfully implemented by operational teams.·Supporting the digital roadmap and global digital platforms by way of leading the interface with key partners·Developing and updating standardized specifications of services, playbooks, and procedures·Systematically collecting and reporting on routine and ad-hoc data·Supporting vendor partner relationships and overseeing their performance·Leading and participating in scheduled meetings·Developing relationships with key partners and regional teams for the seamless execution of programs·Maintaining own understanding of current Hospitality trends, and a library of pertinent Hospitality industry and Digital experience resources to inform best in class practices.Minimum Qualifications:·Deep interest in hospitality-focused operations and values, including a desire to understand and exceed customer expectations every day·Positive attitude, flexibility, and a team player.·Strong written and verbal communication skills.·Ability to drive results and prioritize work activities.·Ability to thrive in a fast paced and fluid business environment.·Interpersonal skills to work across a wide range of teams and build effective working relationships.·Ability to influence others with a collaborative, inclusive and engaging style; with a practical approach to delivering successful, collaborative outcomes to support evolving business needs.Some experience working in a hospitality environment or currently undertaking a hospitality degree or vocational course would be preferred. 
    Students must have a graduation date between June - September 2027In order for your application to be considered, please complete the following:A cover letter explaining why you are interested in a role on the Enterprise Strategy team and how your skills and backgrounds will contribute to your success is required. Applications without a cover letter will not be considered.1. Click on ‘Apply Now’ 2. Create a new username and password 3. Complete and submit your applicationOur team will review completed applications on a rolling basis. We would encourage you submit your applications early as applications may close before the deadline. The deadline for applications is 26 October 2025. We appreciate your patience while we consider your application and will be in contact with you by November 2025. If you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Campus Recruitment Team on We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Read Less
  • At American Express, our culture is built on a 175-year history of inn... Read More
    At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About Global Supply Management:Global Supply Management (GSM) is responsible for partnering with Amex colleagues to optimize their third-party spend. The team provides strategic consultation to the business while providing end-to-end procurement services. It maximizes the purchasing power of the Company to drive the best value from its supplier base which then frees-up investment capacity for the Enterprise. GSM, together with its business partners, manages the supplier strategy for the Company: identifying and on-boarding new third-party suppliers, realizing significant cost savings, and generating value through collaboration with GCS and GMNS.About the Role:As an Analyst within SS&BE at American Express, you’ll support the delivery of the most effective strategy for achieving maximum value for American Express with our supply base, through the sourcing and contracting process. You will also support category managers to develop global category management plans to meet business objectives, understand spend profiles, leverage and complete industry benchmarking and prepare presentations and dashboards for internal stakeholders and third-party suppliers.Key Responsibilities:·Reporting to one of the UK Contract Managers, you’ll be accountable for the cost-effective procurement of, and contract execution for, a wide range of products and services - whilst achieving or exceeding business requirements.·Implement Category strategies including the development and execution of sourcing activities (Request for Information, Request for Proposal).·Collaborate with internal stakeholders and third-party suppliers to identify opportunities where we can drive cost saves across the category.·Drive value and competitive advantage to our business partners through effective supplier negotiations.·Review and identify supplier risk, working with Third Party Risk Management teams and business stakeholders to support strong supplier governance.·Manage the execution of contracts in line with required policies, standards, and processes.·Drive results cross-functionally, and across business units, that have a major impact on American Express’ revenue and profitability.Minimum Qualifications:·Commercial acumen, with strong problem-solving skills and an analytical approach.·Positive attitude, flexibility, and a team player.·Strong written and verbal communication skills.·Proven ability to drive results and prioritize work activities.·Ability to thrive in a fast paced and fluid business environment.·Interpersonal skills to work across a wide range of teams and build effective working relationships.·Ability to influence others with a collaborative, inclusive and engaging style; with a practical approach to delivering successful, collaborative outcomes to support evolving business needs.·Some experience working in a Supplier Management, Procurement or Contract Management role would be advantageous, but not essential.Students must have a graduation date between June - September 2027In order for your application to be considered, please complete the below steps:1. Click on ‘Apply Now’ 2. Create a new username and password 3. Complete and submit your applicationEmployment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions. Our team will review completed applications on a rolling basis. We would encourage you submit your applications early as applications may close before the deadline. The deadline for applications is 26 October 2025. We appreciate your patience while we consider your application and will be in contact with you by November 2025. If you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Campus Recruitment Team on We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Read Less

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