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Ambassador Theatre Group
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  • Customer Experience Team Member ATG Entertainment is proud to stand at the forefront of the live entertainment industry.   Are you great with customers, but looking for something a little bit different? We’re looking for customer-focused staff who’d like to work in our exciting, fast-paced and interesting company. Every night we welcome thousands of people through our doors to enjoy the best in live entertainment. Whether it’s a night out with friends for a special birthday or a family’s first pantomime, every visit is important. We work hard to make sure each customer leaves with those unique memories you can only get from a live show…and that they want to return again and again! As part of our Customer Experience Team you’ll make this happen. The charismatic and welcoming face of the company, you’ll offer the highest standards of customer service and care. You’ll ensure we meet our financial targets by making customers want to return and by selling products and packages on the night, ranging from traditional programmes and ice creams to exciting new cocktails in our luxury bars. Full of variety, this role is both fun and challenging. You’ll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, working in one of our unique venues with an ever-changing programme of events.  Further information on the role and the skills you’ll need can be found in our full job description and in our website article:   If you have the skills to achieve our goals and an affinity for our values we’d like to hear from you! Experience from within the entertainment sector is not essential and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry.  You do need to be aged 18+ for this position.  The origins of the Lyceum Theatre date to 1765 but has been rebuilt several times since. We have a varied and interesting history, we can claim to have hosted the first London exhibition of waxworks by Madame Tussaud, were owned and managed by Henry Irving, and have avoided demolition more than once. In the 1960s and 1970s The Lyceum Ballroom was a successful dancehall and concert venue, where many well-known artists played, including Bob Marley and Jimi Hendricks. After a huge refurbishment in the mid-1990s, The Lyceum reopened as a theatre hosting Jesus Christ Superstar and Oklahoma, before welcoming Disney’s The Lion King in October 1999. We are proud to be celebrating The Lion King’s 25th anniversary in October 2024. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.   People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world’s best creative talent the stage it deserves; and about providing our people and partners with opportunities to realise their full potential. We offer the following benefits for our Customer Experience Team Members : myStrength Mental Wellbeing App WeCare Support Services Theatre Tickets (Subject to Availability) ATG+ Card Staff Discounts Pension Access to ToothFairy - Dental access and guidance from home Interested? Please click on the link to view our full job description. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible. If you’d like to discuss accessibility prior to applying, please review our job description where you can find our contact details to request a confidential discussion.  We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk  and careers.atg.co.uk  Salary: £12.21 or £12.45 depending on contract choiceClosing Date: 2025-04-10

  • Digital Hospitality Manager ATG Entertainment is proud to stand at the forefront of the live entertainment industry.   Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.   We own, operate or programme some of the world’s most iconic venues ; ATG Entertainment manages 64 venues across Britain, the US and Germany.   We are the world leader in theatre ticketing ; We process more than 18 million tickets every year for hit musicals, acclaimed plays, concerts, comedy shows and a variety of other live events across the UK, US, and Germany.  We present the world’s best live entertainment in our venues ; working alongside the world’s leading producers and creative artists, our venues present an extraordinarily diverse range of top-quality entertainment.  We produce award-winning shows ; our in-house production team, ATG Productions, are dedicated to producing critically acclaimed, commercially successful and creatively ambitious work for the West End, Broadway, Continental Europe and beyond.   People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world’s best creative talent the stage it deserves; and about providing our people and partners with opportunities to realise their full potential. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
    If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.  We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk  and careers.atg.co.uk  Salary: CompetitiveClosing Date: 2025-04-04

  • Theatre Director (maternity cover) ATG Entertainment is proud to stand at the forefront of the live entertainment industry.   Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.   The Princess Theatre is South Devon’s largest regional theatre with a capacity of nearly 1,500 patrons.  The Theatre first opened it’s doors on Wednesday 7th June 1963, with Tommy Cooper and Morecambe & Wise.  We have always attracted first class companies and famous names including The Beatles, Sir Roger Moore, Joan Rivers, Billy Ocean, Paloma Faith as well as comedians Al Murray, Jimmy Carr, Russell Howard and Katherine Ryan.  We showcase the best West End and touring productions from across the UK and a wide variety of performances, including top-named comedians, musicals, local productions, one-night concerts, ballet, opera and our annual pantomime.   We also have our Teatro café and Ice cream hatch that are open seasonally during the day as well as a restaurant for pre-theatre dining overlooking the beautiful Bay.   People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world’s best creative talent the stage it deserves; and about providing our people and partners with opportunities to realise their full potential. Interested? Please click on the link to view our full Job Description! We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
    If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.  We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk  and careers.atg.co.uk  Salary: CompetitiveClosing Date: 2025-04-18

  • Assistant Customer Experience Manager - Fixed Term (Up to 12 months) Firmly established in the cultural landscape of Edinburgh and Scotland, the Edinburgh Playhouse  is the UK’s largest all-seated theatre and plays host to some of the biggest names in live music, comedy and musical theatre.  The Assistant Customer Experience Manager  is responsible for supporting the Customer Experience Management department to lead a strong Front of House operation, ensuring that a cost effective and customer focused range of services are consistently provided to the highest standards: Costs  - To assist in leading a team that will deliver and exceed targets; and proactively contribute to the venues profitability by initiating ideas, systems and projects which will maximise sales and minimise costs. Culture  – To assist to build a positive, forward thinking, innovative and customer focused culture within the FOH team and to develop and nurture a strong multi-skilled and adaptable workforce. Customer  – To ensure the customer is at the centre of everything we do, and that the wider team have a continuous awareness of, and will, to deliver and exceed all customers’ expectations. Ambassador  – To help build and protect key relationships with Customers, Promoters, external suppliers and internal colleagues. The working hours for this role include evenings and weekends, with 40 hours per week on average. This role is a 6-month contract initially with the possibility of extending to 12 months . Interested? Please click on the link to view our full Job Description! We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
    If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.  We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk  and careers.atg.co.uk  Salary: £30,500Closing Date: 2025-04-13

  • Deputy Technical Manager/ Chief LX ATG Entertainment is proud to stand at the forefront of the live entertainment industry.   Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.   Richmond Theatre , designed by Frank Matcham, opened in 1899 and continues to attract first-class companies and famous names including Andrew Scott, Jonathan Pryce, Sir Ian McKellen, and comedians such as Jimmy Carr, Nina Conti, and Al Murray. We are primarily a playhouse but also host musicals, stand-up, ballet, opera and pantomime across the year. The venue has also been used in many a TV and film productions including, Downton Abbey, Ted Lasso, and Killing Eve just to name a few.  The Deputy Technical Manager/ Chief LX is based at Richmond Theatre and work or training at other ATG sites may sometimes be required. As Deputy Technical Manager, you will work collaboratively across all technical departments and report directly to the Technical & Buildings Manager. When considering our current areas of expertise represented in our department, we are looking for someone with an expertise within the lighting department who can lead efficiently on fit up and get outs. Assisting in pre-production planning and understanding venue systems and infrastructure will be an important part of this role. You will work alongside the Technical and Buildings Manager to ensure communication is kept up with visiting companies pre-production and during their visit, whilst relaying to the rest of the technical team the information that is needed.  This post will include some evening and weekend work as well as get-ins and get-outs as appropriate, payment for which is included in the annual salary. As an ATG team member, you will be entitled to benefits including complimentary tickets, lifestyle discount offers, development opportunities and wellbeing support. You will join an extensive network of colleagues within the venue and across the company’s national and international structure. You will be part of a kind and interested team, thriving on the variety of production we host in such beautiful surroundings. Interested? Please click the link to view our full job description! We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
    If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.  We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk  and careers.atg.co.uk  Salary: £43,638.40Closing Date: 2025-04-15

  • Catering Assistant ATG Entertainment is proud to stand at the forefront of the live entertainment industry.   Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.   The Princess Theatre is South Devon’s largest regional theatre with a capacity of nearly 1,500 patrons.  The Theatre first opened it’s doors on Wednesday 7th June 1963, with Tommy Cooper and Morecambe & Wise.  We have always attracted first class companies and famous names including The Beatles, Sir Roger Moore, Joan Rivers, Billy Ocean, Paloma Faith as well as comedians Al Murray, Jimmy Carr, Russell Howard and Katherine Ryan.  We showcase the best West End and touring productions from across the UK and a wide variety of performances, including top-named comedians, musicals, local productions, one-night concerts, ballet, opera and our annual pantomime.   We also have our Teatro café and Ice cream hatch that are open seasonally during the day as well as a restaurant for pre-theatre dining overlooking the beautiful Bay.   Our Bistros are small, busy restaurants offering pre-show meals and drinks in our largest UK theatres. Working across bar, table service and kitchen roles, the Catering Assistant role is a great job for enthusiastic and proactive people who enjoy working at a fast pace. On a show night the Bistros open one or two hours before the show; our shifts are usually in the evenings and last around four hours making this a great part time role for people with other commitments during the day. You\\\'ll need to be happy working quickly; we want to guarantee our customers can have a great value, quality meal in the time available before the show starts, so unlike a restaurant that is open all day, we serve all our customers during a limited period of time. Interested? Please click on the link to view our full Job Description! We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
    If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.  We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk  and careers.atg.co.uk  Salary: £11.44 per hourClosing Date: 2025-04-11

  • Executive Assistant to the Chief Financial Officer and Chief Product & Technology Officer ATG Entertainment is proud to stand at the forefront of the live entertainment industry.   Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.   We own, operate or programme some of the world’s most iconic venues ; ATG Entertainment manages 73 venues across Britain, the US and Germany.   We are the world leader in theatre ticketing ; We process more than 18 million tickets every year for hit musicals, acclaimed plays, concerts, comedy shows and a variety of other live events across the UK, US, and Germany.  We present the world’s best live entertainment in our venues ; working alongside the world’s leading producers and creative artists, our venues present an extraordinarily diverse range of top-quality entertainment.  We produce award-winning shows ; our in-house production team, ATG Productions, are dedicated to producing critically acclaimed, commercially successful and creatively ambitious work for the West End, Broadway, Continental Europe and beyond.   People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world’s best creative talent the stage it deserves; and about providing our people and partners with opportunities to realise their full potential. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
    If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.  We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk  and careers.atg.co.uk  Salary: CompetitiveClosing Date: 2025-04-08

  • Maintenance Assistant (Part-time) Milton Keynes Theatre is looking for a Part-time Maintenance Assistant to join their Technical Department. An integral part of the team, you will be responsible for the upkeep and safe operation of the building. Working in collaboration with all departments, the role reports to the Technical Manager and is key in assisting with carrying out and planning maintenance, project work, porterage and ensuring compliance with ATG guidelines and legislation, including the updating of relevant systems and records. The post-holder requires varying skills which mirror the Technical Team’s ability to provide a wide skills base to our customers. This is a labour intensive position and, although lifting aides are available for certain tasks, the role requires movement of a lot of goods and equipment. If you have the skills to achieve our goals and an affinity for our values we’d love to hear from you! We welcome and encourage applications from people of all backgrounds, communities and experiences, and we are proud to be a venue where diverse voices are equal and respected. Please note that this is a part-time position based on 20 hours per week, 08:30-12:30, Mon-Fri. All applicants must be 18 years or older. Interviews are scheduled for Wednesday 7th and Thursday 8th May 2025. Applicants must be able to attend an interview on one of these dates. ATG Entertainment is proud to stand at the forefront of the live entertainment industry.   Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.   Milton Keynes Theatre opened on the 4th of October 1999 after 25 years of planning and campaigning by local people. Since then, we have been lucky to be able to host a variety of first class touring and West End productions welcoming thousands of people through our doors every year. We are a busy, diverse, and vibrant venue with no two days the same. We are a close knit and supportive community of people passionate about theatre. Together we care about enhancing the cultural diversity of Milton Keynes through our theatre programming and Creative Learning initiatives. Interested? Please click on the link to view our full Job Description! We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
    If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.  We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk  and careers.atg.co.uk  Salary: £12,698.40 p.a. based on a 20 hour work weekClosing Date: 2025-04-25

  • Sound No. 1 (Sunny Afternoon UK Tour) ATG Productions are looking for a Sound Number 1 to join the team of Sunny Afternoon, touring in the UK. Your duties and responsibilities will be those normally expected of a Sound Number 1 for a first-class touring musical. The Contract will run for half a year until the end of May 2026. Applicants must have experience on a touring production in a similar role.   The successful candidate must be available for all performances and rehearsals in line with the production schedule. ATG Entertainment is an extraordinary success story in the live entertainment industry. Founded in 1992 in the UK, we’ve grown into the world’s number one live-theatre company today. We cover every discipline in the theatre industry, from operating venues to producing shows and ticketing, through our industry-leading sites ATGtickets.com, LOVEtheatre and Group Line. We are passionate about great shows and our ambition is to help them find the largest possible audiences. ATG Productions is an international theatrical production company – dedicated to producing critically acclaimed, commercially successful and creatively ambitious work for the West End, Broadway and beyond. We are the in-house producers of the world’s largest live theatre company (ATG Entertainment) – and place partnerships and creative excellence at our core. Current and upcoming productions include the seven-time Olivier Award-winning Cabaret at the Kit Kat Club, Barcelona starring Lily Collins and Alvaro Morte and The Curious Case of Benjamin Button in London and on Broadway, Sunset Boulevard starring Nicole Scherzinger. Start Date: September 2025  Contract Type: UK Theatre/EQUITY Agreement. Weekly Fee: Above UKT minimums. Application Deadline: 6th April 2025. ATG Productions is committed to a workplace culture which embraces diversity and inclusion in all departments. Please note, all applicants must have the right to work in the UK. We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk  and careers.atg.co.uk If you have one, please include a CV, if not please tell us something about yourself and what you feel you could bring to this role. We recommend applying early for this position but we\\\'d also like to hear from people who are interested in working with ATG Productions in the future. Salary: Weekly Fee above UKT minimums.Closing Date: 2025-04-06

  • Sonia Friedman Productions (SFP) is an international production company responsible for some of the most successful theatre productions around the world. Since it was established in 2002, SFP has developed, initiated and produced over 220 new productions and has won 63 Olivier Awards, 48 Tonys and 3 BAFTAs. Last year, Sonia Friedman CBE was featured in The Standard 100, a celebratory feature of the key power players shaping London in 2024. In 2019, Sonia was awarded ‘Producer of the Year’ at the Stage Awards for a record-breaking fourth time. In 2018, Friedman was also featured in TIME 100, a list of Time Magazine’s 100 Most Influential People in the World.  Current productions include: The Book of Mormon  (West End, UK and International tour 2024); Harry Potter and the Cursed Child  (West End, Broadway, Hamburg, Tokyo and North American tour); Stranger Things: The First Shadow , a co-production with Netflix (West End); Mean Girls  (West End); Funny Girl  (US tour). Forthcoming productions include: Stranger Things: The First Shadow , a co-production with Netflix (Broadway); Paddington - The Musical (UK); The Years (West End); Stereophonic  (West End, US tour); Mrs. Warren’s Profession  (West End); The Shark is Broken (UK and Ireland tour); Manhunt  (Royal Court); Dead Outlaw  (Broadway); 42 Balloons  (Chicago Shakespeare Theatre); Bust (Alliance Theatre, Goodman Theatre); Millions (Alliance Theatre). Salary: CompetitiveClosing Date: 2025-04-11

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