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Amazon UK Services Ltd.
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  • This role focuses on those who have military experience interested in... Read More
    This role focuses on those who have military experience interested in working in the private sector. Amazon’s military recruiting team is available to discuss the many opportunities within Amazon Operations.

    At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers – influencing change across the globe.

    When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and creatively contributing to our next big idea. You will be surrounded by the best innovators of our time and we welcome you to make history with us.

    For those who have military experience and a university degree or equivalent, we are looking to hire you!

    Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

    Key job responsibilities
    - Manage and develop a team of Area Managers
    - Lead operational teams on a shift, deal with issues, and positively impact site performance
    - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
    - Work closely with other support teams, including HR, Finance, Health and Safety, and Security
    - Design and deliver initiatives across the sites to improve operational performance

    A day in the life
    You’ll lead shifts at one of our operational sites. You’ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

    A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support your team to be the best managers they can be.
    BASIC QUALIFICATIONS- Bachelors degree or equivalent
    - Experience in people management and stakeholder management
    - Experience in written and spoken English and an ability to compose grammatically correct, concise and accurate written responses
    - Experience using data to influence business decisions
    - Experience in a Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations
    PREFERRED QUALIFICATIONS- Experience with Six Sigma tools and Lean techniques

    Read Less
  • HR Partner  

    - Northampton
    At Amazon, we believe every day is still day one. Today is that day fo... Read More
    At Amazon, we believe every day is still day one. Today is that day for you.

    We are looking for an exceptionally talented, bright and driven recent graduate to join our Human Resources team as a HR Partner. The HR Partner will be the front line HR representative to the Team Lead and Area Manager client group in the Amazon Fulfillment Center. As an integral part of the HR team, you will help drive a positive Associate experience through facilitating engagement activities and managing complex Associate queries. You will address low-risk employee cases (including conflict resolutions) and support investigations for employee relations issues. In addition, you will partner with operations and HR teams to execute standard company-wide programs actively seeking opportunities to invent and simplify.



    Key job responsibilities
    Key Stakeholder/Client Relationship(s):
    FC Associates; Team Leads; Area Managers, site HR teams, HR Shared Services, Payroll, High Volume Hiring.

    Role Responsibilities

    • Coach and support Team Leads and Area Managers on HR related topics
    • Employee case management in line with local legislation
    • Support investigations in line with local legislation
    • Support implementation to address and improve the workplace environment and employee engagement
    • Collaborate with internal stakeholders to execute hiring, recruiting and engagement initiatives
    • Partner with the HR team to develop, implement and maintain communication plans
    • Lead or support HR projects as assigned
    • Collect and analyze data to assist the HR team to draw insights on attrition, attendance, workforce management, recruitment and engagement initiatives
    • Conduct audits for compliance; apply knowledge of local employee law and legislation with supervision of management

    About the team
    At Amazon, our HR department plays a vital role in looking after our people. Known as the People Experience and Technology Solutions (PXT) team, our priority is making the Amazon experience brilliant for our people, helping us remain one of the world’s most innovative, customer-centric and nimble businesses.

    We operate proactively and take a holistic approach to people management. Our team is ‘Customer Obsessed’ and focuses on solving employee engagement issues quickly, ensuring nothing impacts our seamless employee and customer experience. Ultimately, it’s our job to insist on the highest standards and drive progress across Amazon’s strategy and goals.
    BASIC QUALIFICATIONS- A degree
    - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
    - Advanced proficiency in verbal and written English
    - Relevant experience in analysing data and creating reports for leadership
    - Relevant experience in working with and protecting confidential and sensitive HR information
    PREFERRED QUALIFICATIONS- Knowledge of Human Resource Information Systems (HRIS)
    - Experience working with basic employment law and HR/payroll practices
    - Experience of working with a wide range of stakeholders across various levels of seniority
    - Experience of working independently and thrive in a fast-paced environment

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  • Area Manager  

    - Swansea
    Operations is the beating heart of Amazon. This key part of our busine... Read More
    Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

    Key job responsibilities
    - Create, oversee, and drive a culture of safety and wellbeing
    - Analyse and implement changes to keep quality and productivity at a consistently high level
    - Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility
    - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
    - Work collaboratively with management-level colleagues to standardize shift practices


    A day in the life
    You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.
    BASIC QUALIFICATIONS- - Bachelor's degree or equivalent in business, operations, logistics, supply chain or engineering
    - - Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
    - - Experience managing, motivating, and influencing team behaviors
    - - Experience demonstrating problem solving and root cause analysis
    - - Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
    - - Work a flexible work schedule including evenings, overnights, and weekends
    PREFERRED QUALIFICATIONS- Experience within a distribution center, logistics, or manufacturing environment

    Read Less
  • Area Manager, FC Operations  

    - Dunstable
    Operations is the beating heart of Amazon. This key part of our busine... Read More
    Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

    Key job responsibilities
    - Create, oversee, and drive a culture of safety and wellbeing
    - Analyse and implement changes to keep quality and productivity at a consistently high level
    - Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility
    - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
    - Work collaboratively with management-level colleagues to standardize shift practices

    A day in the life
    You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.
    BASIC QUALIFICATIONS- Bachelor's degree or equivalent in business, operations, logistics, supply chain or engineering
    - - Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
    - - Experience managing, motivating, and influencing team behaviors
    - - Experience demonstrating problem solving and root cause analysis
    - - Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
    - - Work a flexible work schedule including evenings, overnights, and weekends
    PREFERRED QUALIFICATIONS- - Experience within a distribution center, logistics, or manufacturing environment

    Read Less
  • The Environmental Assurance and Protection organization is seeking a t... Read More
    The Environmental Assurance and Protection organization is seeking a talented individual to facilitate high-impact energy efficiency initiatives across our EU network of Customer Fulfilment, Sortation Centers, Amazon Logistics sites, and emerging businesses.

    The ideal candidate will own projects and programs ranging from technical analyses and data collection to regulatory and business-driven requirements for best practices in energy efficiency.

    This position will work collaboratively with internal and external partners to progress initiatives that re-shape our business's energy solutions. The successful candidate will possess strong analytical, organizational, and leadership skillsets with proven experience producing high-quality work. This position involves direct contact with infrastructure business partners and leadership in Energy, Sustainability, Engineering, Operations, Public Policy, and Legal teams.

    The successful candidate will have knowledge of logistics operations and the energy sector, energy efficiency best practices. They will also have experience in delivering technical analysis and solutions, with a genuine passion for sustainability and decarbonization. Strong communication skills are essential.

    We as EAP strive to keep the network moving compliantly, efficiently and sustainably. We work on the most challenging problems, with a multitude of variables impacting our supply chain — and we're looking for talented people who want to help. You'll collaborate with people across the Amazon organization to help us deliver the highest standards for safety and compliance while providing optimal operational efficiency at the lowest possible environmental and economic cost. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

    Key job responsibilities
    • Own energy efficiency compliance program and its narrative for EU Operations, and define and coordinate the energy efficiency strategic direction, programs and goals.

    • Own alignment with EU work streams across overlapping functions including Operations, Engineering, Sustainability, Public Policy and Regulatory/ISO.

    • Measure and analyze sites’ performance against published requirements in energy policies and procedures. For all deficiencies, identify a plan for the site and business unit to implement and mitigate all identified deficiencies.

    • Own energy efficiency related regulatory and customer compliance requirements for EU Operations.

    • Participate in the annual data collection and reporting (internal, external) as well as controls (measurements, reviews) on environmentally relevant issues.

    • Manage and coordinate (or participate) in programs/projects/tasks for the continuous development, implementation and maintenance of energy efficiency requirements, best practices, and cost to serve activities for EU Operations.

    A day in the life
    You will manage environmental risk program(s) and/or projects, where the risk is defined, but the business problem and solution may not be defined.

    You will be the environmental subject matter expert for your area; up to date on related industry trends (e.g., changing regulations, innovations in risk mitigation, testing mechanisms), knowing how to apply them across teams, and when not to.

    You will drive goal and regulation-based control outcomes and/or risk reduction, informing/helping to establish mechanisms where applicable to bring risk within tolerance levels.

    You manage overall schedules for your environmental risk mitigation projects, overcome issues, and keep the scope of effort under control.
    BASIC QUALIFICATIONS- Knowledge of Microsoft Office products and applications at an advanced level
    - Experience in compliance, audit or risk management
    - Bachelor’s degree in the Environmental Sciences, Environmental Engineering, or related field of study.
    - Excellent written and verbal communication skills, including comfortable interfacing with site and regional leaders.
    PREFERRED QUALIFICATIONS- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
    - Masters degree in the Environmental Sciences, Environmental Engineering, or related field of study

    Read Less
  • Area Manager  

    - Bolton
    Operations is the beating heart of Amazon. This key part of our busine... Read More
    Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

    Key job responsibilities
    Create, oversee, and drive a culture of safety and wellbeing
    Analyse and implement changes to keep quality and productivity at a consistently high level
    Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
    Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
    Work collaboratively with management-level colleagues to standardise shift practices

    A day in the life
    You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.

    About the team
    Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.

    The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.

    Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.
    BASIC QUALIFICATIONS- - Bachelor's degree or equivalent in business, operations, logistics, supply chain or engineering
    - - Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
    - - Experience managing, motivating, and influencing team behaviors
    - - Experience demonstrating problem solving and root cause analysis
    - - Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
    - - Work a flexible work schedule including evenings, overnights, and weekends
    PREFERRED QUALIFICATIONS- - Experience within a distribution center, logistics, or manufacturing environment

    Read Less
  • Workplace, Health & Safety Specialist, UKIE WHS AMZL  

    - Peterborough
    Keeping our people safe and well at work is a top priority at Amazon.... Read More
    Keeping our people safe and well at work is a top priority at Amazon. Our Safety Specialists play an integral part in making this happen. In this role, you’ll put the vital steps in place to make sure everyone at your location works in a safe and healthy environment. This is a hands-on opportunity to make a difference to people every day. By proactively keeping them safe, you’ll also empower them to feel confident in their roles and motivated to do their best work.

    Key job responsibilities
    - Monitor site performance against set KPIs and create plans to improve processes
    - Set up workplace health and safety programmes and arrange training sessions
    - Analyse safety metrics and incident trends to help colleagues plan appropriate resources for areas with the highest risk
    - Carry out audits to make sure your site is compliant with relevant health and safety laws and implement solutions where you identify risks

    A day in the life
    You’ll be based on location at one of our sites, which could be one of our fulfilment centres, sortation centres or delivery stations. Being on site means that you can keep a close eye on the processes. As well as helping us stay on top of health and safety compliance, you’ll spot potential issues and identify opportunities for improvement. That means working closely with people across the business to get to know the risks they experience and gathering data to identify smarter and safer ways that we can work. You’ll also set up training and other programmes to help everyone follow new safety processes and reach new standards.

    About the team
    Workplace Health and Safety (WHS) plays a crucial role in keeping our people mentally and physically well at work. Our team works with managers, associates and local governments across our sites, making sure we’re complying with Amazon’s policies and legal regulations, and that our workplaces are safe.
    There is a range of opportunities within the team, from Health and Safety Technicians to Programme Managers. No matter what your role is, you’ll play a part in developing, implementing and upholding our high safety and wellbeing standards. You could work on a variety of projects alongside colleagues from across the business, ranging from equipment and process inspections to assessing processes, building and equipment design.
    BASIC QUALIFICATIONS- Experience in English-language communication skills, both written and verbal
    - A degree, or equivalent level of qualification in-line with the European Qualifications Framework (EFQ), in Production, Manufacturing, Safety, Environment, or traditional Engineering field
    - The NEBOSH General Certificate
    - Alternatively, a NEBOSH Diploma or an IOSH Diploma in Occupational Safety is required
    - Understanding of UK Environment, Health and Safety legislation
    - If you do not currently hold the NEBOSH Diploma, Amazon may require you to complete this qualification as part of our internal upskilling program in order to aid your career development.
    PREFERRED QUALIFICATIONS- Experience with lean methodologies
    - Experience of planning or managing environmentally conscious initiatives

    Read Less
  • Operations Manager, Fulfillment Center  

    - Mansfield
    Operations is the beating heart of Amazon. This key part of our busine... Read More
    Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

    Key job responsibilities
    Manage and develop a team of Area Managers
    Lead operational teams on a shift, deal with issues, and positively impact site performance
    Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
    Work closely with other support teams, including HR, Finance, Health and Safety, and Security
    Design and deliver initiatives across the sites to improve operational performance

    A day in the life
    You’ll lead shifts at one of our operational sites. You’ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.
    A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support your team to be the best managers they can be.
    BASIC QUALIFICATIONS- - Bachelor's degree, or Master's degree
    - - Experience in people management and stakeholder management
    - - Speak, write, and read fluently in English, and have the ability to take direction in English
    - - Experience using data to make business decisions and manage training efforts
    - - Experience with operations/supply chain
    PREFERRED QUALIFICATIONS- - Bachelor's degree, or a Master's degree and experience working for Amazon or any Amazon subsidiary or affiliate
    - - Experience with process improvements (Lean Six Sigma and/or Kaizen)
    - - Experience in warehouse operations and logistics or equivalent
    - - Experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment

    Read Less
  • Engineering opportunities for Military across UK  

    - Kettering
    Please note - We have many roles open across the UK and will do our be... Read More
    Please note - We have many roles open across the UK and will do our best to find you a role closest to your location.

    This role focuses on those who have military experience interested in working in the private sector.

    Amazon’s military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience.

    Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep.

    Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time.

    Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day.
    We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.

    Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network.
    We are looking for a motivated technician who enjoys working in a team. The job is about maintaining our equipment in a safe way to a high standard. Focusing on planned preventative maintenance you will engage in mitigation of risks by proactively addressing and resolving issues. Raising the availability and quality of the equipment is the daily job. Our technicians focus in on our operational team, their customers, with support from the team and their leaders.

    Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends


    BASIC QUALIFICATIONS- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
    - NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics
    PREFERRED QUALIFICATIONS- Associate's degree in Mechnical or Electrical
    - Experience with material handling equipment (MHE) safety standards accordance with original equipment manufacturer (OEM) and safety standards
    - Experience with robotic operation and maintenance

    Read Less
  • Workplace, Health & Safety Specialist, UKIE WHS AMZL  

    - Stoke-on-Trent
    Keeping our people safe and well at work is a top priority at Amazon.... Read More
    Keeping our people safe and well at work is a top priority at Amazon. Our Safety Specialists play an integral part in making this happen. In this role, you’ll put the vital steps in place to make sure everyone at your location works in a safe and healthy environment. This is a hands-on opportunity to make a difference to people every day. By proactively keeping them safe, you’ll also empower them to feel confident in their roles and motivated to do their best work.

    Key job responsibilities
    - Monitor site performance against set KPIs and create plans to improve processes
    - Set up workplace health and safety programmes and arrange training sessions
    - Analyse safety metrics and incident trends to help colleagues plan appropriate resources for areas with the highest risk
    - Carry out audits to make sure your site is compliant with relevant health and safety laws and implement solutions where you identify risks

    A day in the life
    You’ll be based on location at one of our sites, which could be one of our fulfilment centres, sortation centres or delivery stations. Being on site means that you can keep a close eye on the processes. As well as helping us stay on top of health and safety compliance, you’ll spot potential issues and identify opportunities for improvement. That means working closely with people across the business to get to know the risks they experience and gathering data to identify smarter and safer ways that we can work. You’ll also set up training and other programmes to help everyone follow new safety processes and reach new standards.

    About the team
    Workplace Health and Safety (WHS) plays a crucial role in keeping our people mentally and physically well at work. Our team works with managers, associates and local governments across our sites, making sure we’re complying with Amazon’s policies and legal regulations, and that our workplaces are safe.
    There is a range of opportunities within the team, from Health and Safety Technicians to Programme Managers. No matter what your role is, you’ll play a part in developing, implementing and upholding our high safety and wellbeing standards. You could work on a variety of projects alongside colleagues from across the business, ranging from equipment and process inspections to assessing processes, building and equipment design.
    BASIC QUALIFICATIONS- Experience in English-language communication skills, both written and verbal
    - A degree, or equivalent level of qualification in-line with the European Qualifications Framework (EFQ), in Production, Manufacturing, Safety, Environment, or traditional Engineering field
    - The NEBOSH General Certificate
    - Alternatively, a NEBOSH Diploma or an IOSH Diploma in Occupational Safety is required
    - Understanding of UK Environment, Health and Safety legislation
    - If you do not currently hold the NEBOSH Diploma, Amazon may require you to complete this qualification as part of our internal upskilling program in order to aid your career development.
    PREFERRED QUALIFICATIONS- Experience with lean methodologies
    - Experience of planning or managing environmentally conscious initiatives

    Read Less

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