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Amazon Data Services UK Limited
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  • AWS Infrastructure Services owns the design, planning, delivery, and o... Read More
    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

    You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

    We are looking for proven technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Centre Operations to the next level. The successful candidate will have current IT support and operations experience across a range of technologies. They will also have in-depth technical knowledge; experience managing people with varying skillsets, creating, tracking and controlling budgets, devising strategies, mentoring people at all levels, sponsoring projects and proposing technical solutions. This position requires a candidate with the proven IT technical ability to drive continuous improvement and the ability to keep pace with our rapid growth while motivating others to meet the challenges of an extremely deadline-driven environment. It is considered a mix of hands on and management.
    •Prioritise and assign trouble tickets to data centre technicians and operators.
    • Routinely review ticket queue for large events and address accordingly.
    • Coordinate change management resources.
    • Guide, train and educate data centre staff on the best practices related to all service owner issues.
    • Manage and deliver mid-size projects.
    • Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs.
    • Manage a diverse team of data centre technicians with varying skills.
    • Provide weekly reports to the data centre cluster manager.
    • Maintain the on-call schedule coordinating absence and vacations.
    • Recruit and train data centre technicians to ensure appropriate staffing levels.
    • Write and deliver performance reviews for staff.
    • With reference to wider corporate standards, produce, review and maintain all DCO policies and procedures for each site.
    • Write SOW for impacting or potentially impacting activities and liaise across all AZs to ensure availability of services during this work.
    This role is predominantly in hours as part of an on-call rota, but will require some out of hours and weekend working, as well as ad-hoc attendance on site in the event of an incident.



    About the team
    About the team
    Why AWS?
    Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Diverse Experiences
    AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

    Inclusive Team Culture
    AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

    Mentorship & Career Growth
    We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance
    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

    You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here:
    BASIC QUALIFICATIONS- Can commute to the specified work site
    - Experience in data center engineering or operations
    - Experience hiring, developing, and managing high-performing technical teams
    - Experience running metrics reports, analyzing data to identify problems and using data analysis to generate and explain metrics
    PREFERRED QUALIFICATIONS- Experience working in data centers or critical infrastructure
    - Valid driver's license with access to a personal vehicle for daily use
    - • Associate’s degree or higher in IT-related field applicable certifications or/and equivalent professional or military experience.

    Read Less
  • This role is a unique opportunity to work in some of the most cutting... Read More
    This role is a unique opportunity to work in some of the most cutting edge data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in the region.

    A Data Center Technician will work as part of the Operations team whose primary responsibility is the maintenance and upkeep of the data center infrastructure. The candidate may be the primary point of contact for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Hardware Vendors, Contractors, Service Providers among others). The position is full time and shift based, operating on a 24*7 rotation. The ideal candidate is someone with hands-on hardware experience.

    Responsibilities:
    - Work and meet SLA’s against assigned trouble tickets via a directed workflow
    - First line touch point for hardware troubleshooting and technical issues
    - Perform regular server hardware repairs(drives, motherboards etc)
    - Carry out routine network, server hardware and OS related repairs
    - Work with cross-functional teams on a regular basis to complete routine work
    - Engage with Smart Hands in EU Regional POPs
    - Adhere to security and safety best practices in the data center
    - Participate in Data Center power & cooling events
    - Participate in team meetings for metric analysis and daily/weekly goals achievement
    - Identify and help create documentation for use globally
    - Identify and help create process improvements relevant to the data center environment
    - Perform server upgrades, rebuilds, scheduled works as required
    - Interact with third party vendors & contractors
    - Contribute to the development of other team members

    Key job responsibilities
    SAFETY

    - Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.

    DATA CENTER OPERATIONS (DCO)
    - Diagnosing hardware and network problems followed by physical repairs

    - Troubleshooting events within internal Service Level Agreements (SLAs)

    - Performing root cause analysis of equipment failures

    - Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)

    - Working rotating shifts (morning/late/night) as well as weekends to maintain the 24/7 data center environment (If applicable)

    - On-call rotation reaction to off-duty emergency calls (if applicable)


    A day in the life
    Diverse Experiences
    AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

    Why AWS?
    Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Inclusive Team Culture
    AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

    Mentorship & Career Growth
    We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance
    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

    About the team
    Data Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure.
    BASIC QUALIFICATIONS- High school or equivalent diploma
    - Experience with computer hardware troubleshooting and repair
    - Experience in networking
    PREFERRED QUALIFICATIONS- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

    Read Less
  • Controls Engineer, EMEA Controls  

    - Hemel Hempstead
    AWS Infrastructure Services (AIS)AWS Infrastructure Services owns the... Read More
    AWS Infrastructure Services (AIS)

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage,
    networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
    You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest
    standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to
    completion.

    The position requires regular travel between multiple facilities within Thames Valley. The successful candidate will be based within easy reach of these key locations and must be comfortable with frequent inter-site movement as part of their core responsibilities.

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.

    The Data Centre Global Services team is looking for exceptional individuals to join our Implementation, Controls organisation as Controls Engineer for Construction (BMS/EPMS), responsible for the building automation systems within Amazon data centres. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!

    The ideal candidate will possess a project/construction management, mechanical, electrical or technology background that enables them to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business.


    Key job responsibilities
    Controls Engineer(CE) deploys, maintains BMS(Building Management System) & EPMS(Electrical Power Monitoring System) in AWS leased/colocation data centers. CE co-ordinates with AWS DCEO( Data Center Engineering Operations) teams to implement new builds, upgrades etc and ensures high availability and high resiliency of these control systems.

    - Development of control panel BOM’s
    - Development of ISA data sheets for temperature, level, flow, and pressure transmitters along with ISA data sheets for control valves, positioners, analytical, and various other types of instrumentation.
    - Development of drawings for control panels, power distribution, junction boxes. Included in the drawings are the general arrangement, internal layout, schematics and interconnection and wire diagrams.
    - Development of logic diagrams in the International Automation format for complex logic devices such as Programmable Logical Controller and Distributed Control System.
    - Preparation of cable, routing plans and schedules.
    - Performing inspects, testing, and commission of the facility systems.
    - Work individually and as part of a team to develop new products, support existing products, test and evaluate equipment.
    - Provide technical assistance as needed to internal customers.
    - Coordinate project work internally within the department and externally with other departments to ensure on-time completion of projects within budget.

    A day in the life
    Controls Engineer's day may begin with deployment efforts including on-site site management works , directing Controls vendors for installation / commissioing works and is responsible for quality and on time delivery of the tasks / project. While managing service works, CE will co-ordinate with Operations teams for permits and engages Vendor or performs services confirming to the task lists.

    About the team
    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

    You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

    Diverse Experiences
    AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

    Why AWS?
    Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Inclusive Team Culture
    Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

    Mentorship & Career Growth
    We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance
    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

    About the team
    EMEA Controls team deploys controls solution across clusters in EMEA and LHR. Team members collaborates on EMEA region wide initiatives and travels to other clusters for support and training needs.
    BASIC QUALIFICATIONS- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
    - Experience in vendor management
    - Experience in a data center or other critical environment
    - Experience in data center engineering or operations
    - Experience with Microsoft Office including Outlook, Word, and Excel
    PREFERRED QUALIFICATIONS- Experience in construction or project management
    - Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 3+ years of relevant controls experience, OR 8+ years of relevant controls experience in lieu of a degree.
    - 3+ years of on-site experience with industrial controls in critical environment (data center, pharmaceutical, oil & gas, petrochemical, etc), designing, configuring, installing, and/or servicing (Honeywell: Tridium Niagara, Building Controls/Trend, Schneider Electric, PowerLogic/Struxureware, Distech, Inductive Automation: Ignition)
    - 2+ years of general project or vendor management experience (request for proposals, bidding, change orders, quality control, and RFI and submittal tracking) associated with construction and project execution (creating, reviewing and understanding of engineering documentation, electrical diagrams, method of procedure, risk assessments and standard operating procedures.)

    Read Less
  • AWS Infrastructure Services (AIS)AWS Infrastructure Services owns the... Read More
    AWS Infrastructure Services (AIS)

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

    You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, environmental experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for environmental, safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

    For over 15 years, Amazon Web Services (AWS) has been the world’s most comprehensive and broadly adopted cloud computing platform. What is cloud computing? Cloud computing is the on-demand delivery of IT resources over the Internet.

    The AWS Environmental team is an expanding and dynamic team that is critical to enabling AWS’s growth around the world, as well as ensuring compliance of AWS’s global operations, including physical data centers, as well as other AWS facilities, customer-facing enterprises and products. The Environmental team has responsibility for developing and implementing AWS’s global environmental programs.

    We are seeking an Environmental Engineer to support site development and environmental compliance in the United Kingdom. The environmental engineer will support new site development in the UK, including environmental permit preparation, communication with the authorities and overseeing consultants helping with the permit preparartion. The engineer will also ensure standards and policies support regulatory compliance, and they will provide appropriate environmental guidance to regional operations teams. The individual will support environmental performance analysis, reporting, monitor metrics and guide the operations teams in implementation of Amazon environmental procedures. The environmental engineer will work with internal and external partners that include government entities, contractors, consultants, design, construction, operations and other key stakeholders.

    The Environmental Engineer must have excellent communication skills, local language skills, strong environmental regulatory knowledge including environmental permit preparation processes, demonstrated success in supporting roles for program development and management of complex and technical projects.


    Key job responsibilities
    Assess and support compliance with local and national environmental regulations, contractual obligations, and Amazon policy.

    Support environmental permit prepartion and submital to environmental authorities, negociating permit requirements.

    Review and follow environmental due diligence processes for new site selection liaising with internal stakeholders.

    Play a key role in regional environmental programs by integrating with engineering, construction, and operation teams - drive an environmentally responsible culture within the organization while maintaining environmental management processes and external accreditation.

    Ensure work performed by contractors, consultants, and employees is completed in accordance with Amazon standards.

    Develop, analyze, and present environmental metrics, horizon scan for risk and effectively communicate insights to internal stakeholders.

    Submit time critical environmental reports to various governmental agencies.

    Complete thorough environmental investigations and associated regulatory reporting including working with operations/necessary stakeholders to develop and implement appropriate corrective and preventive actions (CAPA).

    About the team
    Diverse Experiences
    Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

    Why AWS
    Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Work/Life Balance
    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

    Inclusive Team Culture
    Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

    Mentorship and Career Growth
    We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    BASIC QUALIFICATIONS- Bachelor degree in environmental science, chemical or environmental engineering, or related field
    - 7+ years serving as an environmental technical resource, compliance specialist, or program manager
    - Strong knowledge of environmental regulations (air quality, water quality, waste management, hazardous materials)
    - Applied knowledge of local, national and European environmental laws and standards
    - Proven experience with regulatory assessments, permit preparation and compliance management
    - Excellent problem-solving and analytical abilities
    - Ability to work under pressure and handle regulatory deadlines
    - Strong organizational and time management skills
    - Experience in environmental reporting and documentation
    - Ability to conduct environmental investigations and develop corrective actions
    - Strong communication skills in local language and English
    - Ability to collaborate with various departments and external stakeholders
    - Experience working with contractors, consultants, and regulatory agencies
    PREFERRED QUALIFICATIONS- Master's degree or equivalent in environmental field
    - Experience in data center or industrial facility environmental management
    - Knowledge of environmental management systems (ISO 14001)
    - Experience with environmental impact assessments
    - Familiarity with sustainability reporting and metrics
    - Knowledge of waste management and circular economy principles
    - Experience with environmental auditing and compliance verification
    - Understanding of climate change regulations and carbon reporting

    Read Less
  • AWS Infrastructure Services owns the design, planning, delivery, and o... Read More
    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

    You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

    The successful candidate will oversee the operation and maintenance of the electrical and mechanical infrastructure for Data Centers (DC) in Amazon Web Services (AWS) Cloud regions. Our technicians are operating and maintaining AWS DCs’ world-class mechanical and electrical infrastructure. In addition to technical operations and maintenance, the successful candidate will oversee facility operations and ensure the implementation of safety procedures.

    The role requires a motivated, self-managed individual who demonstrates initiative and proactively seeks solutions to problems while striving for operational excellence. The work follows a process-oriented approach: the individual needs a strong willingness to learn new processes and adapt to rapidly changing operational scenarios with conflicting priorities.

    The successful candidate will be part of the Engineering and Facilities team and will be responsible for; maintaining availability for customers; ensuring maintenance and operation of technical infrastructure; and the upkeep and operation of the DC facility.



    Key job responsibilities
    - Safety - Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture.

    - Engineering & Facility Operations and Maintenance - Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS’s), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers
    - Troubleshoot events within internal Service Level Agreements (SLA’s)
    - Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.)
    - Supervise contractors who perform servicing or preventive maintenance
    - Manual handling and lifting of equipment may be required
    - Ability to work shifts (morning, late and night)
    - On-call rotation reaction to off-duty emergency calls

    About the team
    About AWS

    Diverse Experiences

    AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

    Why AWS?

    Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Inclusive Team Culture

    AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

    Mentorship & Career Growth
    We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance

    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
    BASIC QUALIFICATIONS- City & Guilds/NVQ Level 3 in Electrical or Mechanical Engineering or equivalent
    - Knowledge of mechanical systems (Mechanical, HVAC systems, Controls), or knowledge of key electrical competencies and theory
    PREFERRED QUALIFICATIONS- Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure
    - Bachelors degree in electrical, mechanical or equivalent engineering

    Read Less
  • AWS Infrastructure Services (AIS)AWS Infrastructure Services owns the... Read More
    AWS Infrastructure Services (AIS)

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

    You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

    A unique opportunity to join AWS as a Data Centre Technician. You will become the primary resolver for your support team, and gain troubleshooting skills on one or more operating systems. You will be able to troubleshoot and solve all but the most complex infrastructure issues. Issues are escalated to the appropriate resolver groups when necessary. You create and maintain documentation on technologies you support and are able to convey Standard Operation Procedures (SOPs) to junior staff. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.

    You are able to execute small projects on your own and work with your manager in planning and executing larger local projects. You act as an escalation point for junior technicians. You understand all aspects of the equipment you support.

    24/7 shift coverage is required and may include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks, and may change based on the needs of the business. Travel may be required up to 10% of the time.


    Key job responsibilities
    Problem Solving:

    Maintain a high level of system reliability by prioritising and resolving trouble tickets efficiently
    Escalation point and technical troubleshooter for all Systems and problems
    Deep diving into Linux server issues
    XEN service virtualization troubleshooting

    Technical:

    Troubleshoot technical issues on various platforms ranging from Systems through to Power/Mechanical
    Remediation of physical layer outages, both Systems & Network
    Remediation or recovery of physical power issues on racks
    Participate in Data Center power & cooling events

    Operations:

    Meet 24x7 On-Call requirements and response during shift rotations.
    Install & configure racks of hosts in line with internal SLAs
    Triage & resolve trouble tickets for all devices in your region
    Data Center point of contact for all High Severity issues
    Physical replacement of server and network device parts
    Ensure correct rotation of parts & spares
    Help define metrics to increase our customer uptime
    Enforcing Amazons Security Best Practices
    Interact with third party vendors & contractors
    Contribute ideas to improve operational efficiency

    Project Management:

    Participate in and deliver on a number of high impact small to mid-scale projects
    Participate in team meetings for metric analysis and project status updates
    Help build the world’s largest Cloud infrastructure

    Mentoring:

    Share knowledge and help educate less technical staff on the best practices related to all service owner issues

    About AWS
    Diverse Experiences
    AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

    Why AWS?
    Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Inclusive Team Culture
    Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

    Mentorship & Career Growth
    We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance
    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

    A day in the life
    Troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLAs)
    Perform root cause analysis of equipment failures
    Ensure all safety procedures are adhered to while performing work
    Respond to off hour emergency calls per on call rotation for any one of the region’s sites
    Fully comply with all physical security procedures and policies
    BASIC QUALIFICATIONS- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
    PREFERRED QUALIFICATIONS- Associate’s degree or higher in IT-related field applicable certifications or/and equivalent. professional or military experience. Networking experience with CCNA and/or Network+ certifications. Experience with CISCO, Juniper and other commodity networking devices. Previous experience working in a Data Centre environment (racking & stacking gear, cable management, hot & cold aisle containment). Networking Protocols (OSI Model). Copper/Fibre Optic Testing/Cabling Standards. All candidates must possess a valid driver's license, their own vehicle, and will need to pass a driving record check to operate company vehicles. Travel between sites/locations during the workday may occur. Read Less
  • Various possible locations in addition to London including Paris, Madr... Read More
    Various possible locations in addition to London including Paris, Madrid, Barcelona, Frankfurt, Milan and Dublin.

    The Senior Easements Project Manager will be responsible for coordination across a variety of internal and external stakeholders to ensure successful delivery of our data center developments. The Senior Easements Project Manager will be a key player in securing easements and all other necessary land rights for the development of our projects.

    This role will require periodic travel to assigned geographies.

    AWS Infrastructure Services (AIS)
    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help.

    You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.


    Key job responsibilities
    The Senior Easement Project Manager is part of a team of experts to drive the delivery of real estate developments. They will be responsible for securing the land rights and easements for our critical infrastructure. This will entail working with internal and external stakeholders to manage the execution of easement agreements. Developing the relationships internally and externally to be able to effectively keep each project moving will be key to success. The consistent flow of permits, documentation, agreements, contracts, and signatures through the system to meet deadlines is essential to achieve our targeted scale. Specifically:

    - Devise and agree the strategy for delivery of land rights for offsite infrastructure.
    - Negotiate terms with landowners.
    - Project manage external suppliers negotiating easements.
    -Work with teams to manage program and risk.
    - Engage in the site selection process to de-risk easement delivery.
    - Engage with internal and external legal counsel to ensure swift execution of easement agreements.
    - Management of internal and external databases and AWS tools, approvals and reporting systems.


    About the team
    ABOUT AWS:

    Diverse Experiences
    Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

    Why AWS
    Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
    Work/Life Balance
    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
    Inclusive Team Culture
    Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
    Mentorship and Career Growth
    We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
    Work/Life Balance
    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

    Inclusive Team Culture
    AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, , and passionate voices our teams bring to everything we do.

    BASIC QUALIFICATIONS- A degree in Real Estate, Civil Engineering or other related field.
    - 10+ years experience in delivery of infrastructure real estate. A track record of project management, creative problem solving, and the ability to push past barriers to achieve on time project execution.
    - An ability to engage directly with municipalities, utilities, architects, engineers, agents and lawyers.
    - Strong communication skills, both written and verbal.
    PREFERRED QUALIFICATIONS- Fluency in one or more of Spanish, French, German or Italian.
    - A background in easement delivery. Data centre development experience.
    - Experience working in a large organisation. Experience working internationally in real estate development.
    - Experience in negotiating terms and managing the legal process with a variety of landowners.

    Read Less
  • AWS Infrastructure Services owns the design, planning, delivery, and o... Read More
    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

    You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

    The Data Centre Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data centre is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site’s Data Centre Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data centre and to support Amazon within its owned and operated data centres. Data centre equipment that supports mission-critical servers must maintain better than 99.999% uptime.
    Also expected from the CE is the ability to manage small-to-medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities.
    The CE directs, trains and supports EOT’s in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switch-gear, UPS’s, PDC’s, AHU’s, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.


    Responsibilities:
    - Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data centre.
    - Operate independently with limited direct management
    - Act as an escalation point for all facilities-related issues within the data centre, escalating to the Data Centre Facility Manager as needed, and work OT hours as needed to support site stability.
    - Perform root cause analysis of equipment failures
    - Troubleshoot and report of facility and data sever-level events within internal SLA
    - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
    - Provide training and guidance to Engineering Operations Technicians
    - Ensure all safety procedures are adhered to by vendor and Amazon staff
    - Communicate complex technical information to a non-technical audience

    Physical Requirements:
    - Walk job sites in uneven terrain
    - Work at heights and from ladders
    - Regularly lift and/or move up to 22kg ; and participate in group lifts for 22kg or more
    - Coordinate body movements when using tools or equipment
    - Reach and stretch to position equipment and fixtures while maintaining balance
    - Bend or twist the body into unusual positions while working
    - Perform physical tasks all day without becoming overly tired
    - Use hands to manipulate small wires and objects
    - Work in a noisy environment
    - Work at depths, such as under raised floors

    About the team
    Diverse Experiences
    AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

    Why AWS?
    Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Inclusive Team Culture
    Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

    Mentorship & Career Growth
    We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance
    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.


    BASIC QUALIFICATIONS- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
    - Experience carrying new design concepts through exploration, development, and into deployment or mass production
    - Experience in MS Excel, Word, and Windows Operating Systems
    - Experience with power management and power monitoring systems
    PREFERRED QUALIFICATIONS- Knowledge of critical data center equipment
    - Knowledge of engineering documentation, electrical diagrams and standard operating procedures
    - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA
    - Experience in project management in data centers or comparable critical infrastructure
    - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure
    - Experience reading and interpreting construction specifications and drawings for all domains

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  • Amazon are seeking a Technical Infrastructure Program Manager (TIPM) t... Read More
    Amazon are seeking a Technical Infrastructure Program Manager (TIPM) to support our Data Center infrastructure growth initiatives. The TIPM will lead cross functional teams to drive the implementation and deployment of data center expansion projects to meet the demands of our rapidly growing business.

    Our Technical Program Managers are strong communicators both written and verbally and lead multi-discipline, highly technical physical infrastructure project teams. They lead teams of internal and external stakeholders through all stages of the Data Center development lifecycle from initial site due diligence through Construction and into Operation. The core role of the TIPM is to deliver capacity for our customers through developing delivery programs and working closely with stakeholder teams to identify risks and resolve issues to ensure those programs are delivered on time and within budget.

    The TIPM partners with various stakeholder teams during data center delivery; Real Estate to support the feasibility and selection of new sites; Energy to ensure suitable grid connection is available; Design Engineering to coordinate project specific inputs, constraints and risks into designs; Procurement to secure on time delivery of critical equipment; Construction Management to track budget & progress; and Operations to complete the project with successful handover, to name but a few.

    Key job responsibilities
    In this role you will;
    • Take large, complex projects and break them down into manageable pieces,
    • Clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote teams.
    • Up to 25% travel is envisaged within EMEA. (Delivery TIPMs only)
    • Be responsible for end-to-end program delivery from pre-contract design up to final handover to Operations of Colo, Hybrid Colo & AWS Leased/Owned Data Centers in the EMEA region.
    • Manage interface between internal (Real Estate, Engineering, Procurement, Construction, Infrastructure Deployment, Networking, Operations, Security, Fiber, Finance etc.) and external stakeholders (Contractors, Colo Vendors) to ensure on time and on budget delivery of Data Center projects.
    • Build and maintaining overall delivery program, risk register and project budget, submitting Capital Allocation Requests to Senior leadership to secure finance for project delivery.
    • Work with Capacity Planning, Energy and Real Estate teams to develop short & long term build strategies to meet forecast demand.
    • Support continuous process improvement through leading workflow updates, documenting & implementing lessons learned and sharing knowledge across delivery teams to ensure EMEA wide efficiency improvements.
    • Regularly report to senior leadership on status of key project metrics vs. commitment of your projects.
    • Manage risk/opportunities, actions, escalations and communications.

    A day in the life
    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

    You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

    About the team
    Diverse Experiences
    AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

    Why AWS?
    Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Inclusive Team Culture
    Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

    Mentorship & Career Growth
    We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance
    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
    Inclusive Team Culture
    AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives,

    BASIC QUALIFICATIONS- Experience in data center design, construction, operations, or facility maintenance
    - Experience directly related to the design or construction of data centers
    - Experience directly related to the design or construction of data centers or critical infrastructure or large-scale mechanical and electrical plants
    PREFERRED QUALIFICATIONS- Bachelor's degree in engineering, project management, construction management or similar technical focus
    - Experience working with multiple stakeholders at various levels and in different locales to drive alignment

    Read Less
  • AWS Infrastructure Services owns the design, planning, delivery, and o... Read More
    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

    You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

    We are expanding our technician teams within the EMEA regions and have openings for Installation Technicians. This is an entry level position and a unique opportunity to work in some of the most innovative and fast paced data centers in the world. The Infrastructure Delivery team is responsible for the scaling and physical deployment of new data center infrastructure. As part of that team, you will
    be primarily tasked with installing cabling and new racks within the data centers. You must be able to perform repetitive tasks and adhere to standard processes and best practices. You will be working in a team environment and must be able to communicate and promote cross-team functionality.

    Key job responsibilities
    - Basic build and troubleshooting of network devices.
    - Creating/attaching labels and barcodes.
    - Managing inventory of related materials.
    - Adhering to defined escalation processes and standard operating procedures.
    Physical requirements:
    - This position has a physical component and may require working in cramped spaces or elevated locations.
    - Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)
    - Regularly work at heights and from ladders.
    - Work in noisy areas with hotter and colder temperatures than standard office environmental conditions.
    - Personal car and ability to travel within geographical work area is required.

    About the team
    Diverse Experiences
    AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

    Why AWS?
    Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Inclusive Team Culture
    Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

    Mentorship & Career Growth
    We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance
    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
    BASIC QUALIFICATIONS- High school or equivalent diploma
    - Experience with computer hardware troubleshooting and repair
    - Knowledge of networking, fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies
    PREFERRED QUALIFICATIONS- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
    - Knowledge of server hardware and components

    Read Less

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