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  • Campaign Planner - The National Lottery  

    Allwyn UK
    - Watford
    Apply Now
    Join our journey to create a new experience for The National Lottery a... Read More
    Join our journey to create a new experience for The National Lottery and help us to power change for the greater good. We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across Europe which includes: Czech Republic, Austria, Greece, Cyprus & Italy. While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, largescale transformation journey by creating a National Lottery that delivers more money to good causes. We’ll talk a bit more about us further down the page, but for now – let’s talk about the role and who we’re looking for… A bit about the role....Take ownership of the end-to-end planning of integrated campaigns and projects across The National Lottery (TNL) brand, working with cross-functional teams (internally and externally) to deliver consumer centric strategies, engaging creative solutions and flawless execution that directly contributes to TNL brand health and performance. As Campaign Planner, you are a heartbeat of in-market delivery and co-ordination, ensuring campaigns are coordinated with precision and clarity to translate marketing strategies into real-world impact.What you’ll be doing… Support the delivery of integrated campaigns and TNL brand initiatives every year including launches and ongoing Good Causes marketing Develop optimum end-to-end campaign/initiative project plans: Aligning all stakeholders along the way to key timings and outputs o Identifying and planning around inter-dependencies Tracking progress, troubleshooting and replanning Proactively identify and flag execution risks and work cross-functionally to resolve them Effectively facilitate the delivery of the key outputs during the campaign development process, including campaign strategy, creative platform, channel activation plans, creative requirements and creative toolkits/deliverables Manage final sign-off of campaign assets (production & digital files), in accordance with the campaign development process. Working closely with TNL Brand Manager to deliver campaigns/projects to market on-time and to budget Manage internal and external stakeholders (media owners, agencies and suppliers) Champion planning and process refinement, capture feedback from agencies & internal teams and apply lessons learnt to future campaigns to drive continuous improvement Lead post-campaign reviews, tracking execution quality, timing, and visibility What experience we’re looking for… Project Management - proven experience delivering multi-channel campaigns: developing timing plans, identifying interdependencies, highlighting delays and implications, ability to juggle shifting priorities, facilitation of cross functional working and briefing, defining working processes and sign-offs Cross-functional working - experience in managing cross functional teams (upwards, sideways and downwards in the delivery of integrated campaigns) by keeping the team on track and identifying key decisions (what and when) Campaign Process driving activity through an end-to-end campaign development process to deliver integrated campaigns, on time and to budget. Has a good understanding of the cross-functional process between clients and agencies to develop campaign strategies and creative output. Creative experience working collaboratively with creative agencies and briefing internal creative studios. Proven conceptual knowledge of a breadth of creative disciplines including AV, OOH, print, retail and digital to manage complex deliveries and/or identify and implement alternative delivery solutions Social/Digital Champion- experienced in project management of social/digital campaigns, working with publishers, agencies and internal teams to brief digital creative development and builds Evaluation can draw clear conclusions from multiple sources of information Takes Charge, Makes things Happen & Delivers Great Outcomes - positive, can-do attitude. Can take charge of difficult challenges. Able to inspire, lead and coordinate cross-functional teams. Takes personal accountability to deliver campaigns efficiently and on-time. This includes being delivery-minded, seeing planning as a performance-critical discipline. Influences, Builds Strong Relationships and Acts Together - excellent stakeholder management, including confidence/assertiveness in dealing with senior stakeholders, with strong influencing skills. Has an opinion to offer. Agility to Adapt and deal with Pressure confident handling difficult situations and managing conflicting stakeholder views. Can think on their feet, deals with change proactively and resiliently, and focuses on the best solutions for the business. You will be calm and clear, keeping pace under pressure and managing multiple moving parts Personal Development - always looking to better themselves - understanding of their own areas for development. Workfront experience an advantage Exposure to agile marketing practices Key Measures of Success: You will already have fantastic marketing experience under your belt, with knowledge of project planning, scheduling and execution Demonstrate great communication skills, targeting a wide audience from customers to internal stakeholders You will be passionate, tenacious; results focused and enjoy working in a highly energetic and exciting environment You will have strong collaborative and influencing skills with the ability to bring a wide number of people together (both internally and externally) and work towards a vision Pro-activity and enthusiasm are essential elements for this role Able to run sizable projects and work streams from concept to delivery Success will be measured by campaign execution and the effectiveness of process and delivery About us: We’ve developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better.
    Innovation - We pride ourselves on it! We’re constantly looking for new ways to excite our customers, bringing new products to enjoy which is all underpinned by our responsible play values and making them accessible to all. Giving back – Did you know that playing the lottery generates around £30m a week for charities and good causes in the UK? Our aim is to have doubled this number by the end of the first 10 year licence Sustainability – Our aim to be net zero by 2030 which would make us the first lottery provider globally to achieve this Inclusion and accessibility – We are making all parts of The National Lottery inclusive – whether you play a game in a store or online. If you need any assistance or adjustments to this job description or in the application process, please contact a member of the talent team at careers@allwyn.co.uk and we’ll be happy to help.**Being the custodians of the National Lottery license is a big responsibility, so all of our roles are subject to extensive background checks** An inclusive reward offering with wellbeing at the centre… At Allwyn, we’ve put together a range of inclusive benefits and policies to support our colleagues at every stage of their lives and careers. Here’s a list of some of the fantastic benefits we offer… Company bonus scheme • Matched pension contributions up to 8.5% 26 days annual leave + 2 Life Days (and bank holidays) Complimentary Private Medical Life Assurance Enhanced Maternity & Paternity leave £500 wellness allowance Access to nutritional advisor and personal trainers Discounted Health Assessments Complimentary Financial coaching Our benefits and policies reflect our commitment to wellbeing and inclusivity and are enhanced with features that benefit our colleagues (and their families). By offering a variety of benefits that support our colleagues, we continue to create a place of work where people feel rewarded and can succeed. A place of belonging… We want to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes. Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We are a Disability Confident Leader which means we’ve taken proactive steps to ensure our workplace is accessible and inclusive for disabled colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job. Read Less
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  • Data Engineering Manager  

    Allwyn UK
    - Watford
    Apply Now
    The Data Engineering Manager reports directly to the BI Delivery Manag... Read More
    The Data Engineering Manager reports directly to the BI Delivery Manager and is responsible for leading ateam of data engineers in designing, building, and maintaining highly scalable, robust, and reliable datapipelines within an AWS environment. This role drives the strategic direction for data warehousing, datamodeling, data processing frameworks, and big data initiatives—ensuring data is captured, processed, anddelivered seamlessly to support business intelligence, reporting, and advanced analytics.A strong candidate will have deep hands-on experience with AWS services (particularly Redshift, Glue, S3), beadept at managing inbound and outbound integrations with external systems, and excel at mentoring teammembers. The Data Engineering Manager will also collaborate extensively with cross-functionalstakeholders—such as product, analytics, reporting, and business teams—to align engineering efforts withorganizational data goals. Experience with Airflow (or a similar workflow orchestration tool) is critical for effective data job scheduling and performance optimization.We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with amarket-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy. We have been officiallyawarded the Fourth Licence (10 year licence) to operate the National Lottery starting February 2024.We’ve developed ground-breaking technologies, built player protection frameworks, and have a proventrack record of making lotteries better. Our aim is to create one of the UK’s most inclusive organisations –where people can bring the best of themselves, to do their best work, every day, for the benefit of goodcauses.Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do nottolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwynare based on the business needs, the job requirements, and the individual qualifications. Allwynencourages applications from individuals regardless of age, disability (visible or hidden), sex, genderreassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civilpartnerships.While the main contribution of the National Lottery to society is through the funds to good causes, atAllwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, largescale transformation journey to build a bigger, better, and safer National Lottery thatdelivers more money to good causes.Our goal is to create one of the uk’s most inclusive organisations – where people can bring the best of themselves,To do their best work, every day, for the benefit of good causes.Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not toleratediscrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are basedon the business needs, the job requirements, and the individual qualifications. Allwyn encouragesapplications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexualorientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.Responsibilities1. Team Leadership & Management · Recruit, mentor, and lead a team of data engineers, providing both technical and professional guidance. · Foster a culture of ownership, continuous learning, and collaboration within the team. 2. ETL/ELT Development & Architecture · Design, develop, and optimize ETL/ELT pipelines using AWS Glue, Redshift, and related AWS services. · Establish best practices for data ingestion, transformations, orchestration, and scheduling. · Oversee the development of inbound (external-to-internal) and outbound (internal-to-external) data feeds to ensure seamless integration with third-party services and downstream applications. 3. Data Warehouse & Data Modeling · Create and maintain scalable data models in Redshift to support business intelligence and reporting needs. · Ensure data architecture adheres to industry best practices, including normalization/denormalization strategies and performance optimization. · Develop and maintain big data solutions (e.g., Spark, EMR, Hadoop) for large-scale data processing where needed. 4. Infrastructure & Automation · Implement and manage data lake solutions with AWS S3 and associated ingestion strategies. · Leverage Infrastructure-as-Code (e.g., CloudFormation, Terraform) to automate resource provisioning and configuration. 5. Effort Estimation & Resource Planning · Analyze project requirements to accurately estimate the level of effort and resources needed.· Develop realistic timelines and project plans, ensuring the team delivers solutions on schedule and within budget. · Monitor ongoing projects against estimates, adjusting plans and resources as needed.  6. Collaboration, Engagement & Design Alignment· Partner with analytics, product, business, and reporting teams to gather data requirements and translate them into technical solutions. · Conduct design reviews and regularly synchronize with the reporting team to ensure data pipelines and models align with reporting dashboards and analytics needs. · Engage with vendor solutions and external technical teams when necessary to enhance or troubleshoot data pipelines. 7. Governance & Compliance · Implement data governance best practices, ensuring data quality, integrity, and security across pipelines.· Collaborate with Security and Compliance teams to adhere to data privacy regulations and internal policies. 8. Performance Monitoring & Optimization · Establish and monitor metrics for ETL performance, proactively addressing bottlenecks and performance issues. · Continuously review and optimize Redshift cluster configurations, workload management (WLM), and query performance. · Oversee and optimize big data workloads and streaming pipelines to manage large-scale, high-velocity data ingestion. 9. Release Planning & Deployment of the Data Platform · Oversee the end-to-end release cycle for data platform enhancements, including scheduling, coordination, and communication with cross-functional teams. · Ensure thorough testing, documentation, and rollback strategies are in place prior to deployment. 10. ETL Jobs Orchestration & Performance Optimization · Manage data job orchestration using Airflow (or similar tools, e.g., Step Functions) for efficient scheduling, coordination, and monitoring of data pipelines. · Continuously analyze and optimize ETL job performance, identifying opportunities for parallelization, resource tuning, and cost efficiency. · Ensure Airflow DAGs are designed using best practices for error handling, retry strategies, and alerting. 11. Support for Data Ops & Priority Issue Resolution · Collaborate closely with the Data Ops team to swiftly resolve high-priority issues, ensuring minimal impact on business operations. · Serve as escalation point for complex data engineering challenges, providing expert guidance in troubleshooting pipeline failures. 12. Code Review & Efficient Unit Testing Practices · Implement and enforce best practices for code reviews, ensuring adherence to quality and security standards. · Promote efficient unit testing frameworks and methodologies to reduce defects, enhance reliability, and accelerate development cycles.Requirements 1. Technical Expertise· AWS Services: Deep hands-on experience with Redshift, Glue, S3, IAM, Lambda, and related data pipeline services. · ETL/ELT Tools & Orchestration: · Expertise in designing and managing pipelines. · Proficiency in Airflow (preferred) or similar workflow orchestration tools. · Familiarity with scheduling, logging, alerting, and error-handling best practices. · Data Modeling: Strong knowledge of schema design, dimensional modeling, and normalization best practices. · Big Data Technologies: Experience with Spark, EMR, Hadoop, or other large-scale data processing frameworks. · Programming Languages: Proficiency in Python, SQL; familiarity with Java/Scala is a plus. · Version Control & CI/CD: Familiarity with Git, automated testing, and continuous integration practices. 2. Inbound & Outbound Integrations · Demonstrated experience designing and implementing external data integrations (APIs, file-based, streaming) and delivering data feeds to downstream applications or third-party services. · Knowledge of security and compliance best practices for external data exchange (e.g., authentication, encryption, data masking). 3. Leadership & Communication · Demonstrated experience leading high-performing technical teams, including mentorship, performance management, and capacity planning. · Excellent communication skills to translate complex data requirements into actionable engineering plans and vice versa. · Proven ability to collaborate effectively with cross-functional stakeholders (Product, Analytics, Reporting, BI, etc.). 4. Project & Effort Management · Experience managing multiple data initiatives simultaneously, prioritizing tasks, and meeting deadlines. · Proven track record in accurately estimating project effort, mitigating risks, and staying within budget.Benefits26 days paid leave (plus bank holidays) Annual bonus scheme 2 x Life Days 4 x Salary of Life Insurance Pension: we’ll match your contribution up to 8.5% Single Private Health Cover £500 Wellness Allowance Income Protection Enhanced parental leave (maternity and paternity) Eye Care, Dental and Cycle To Work schemes  Read Less
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  • Senior Reporting Developer  

    Allwyn UK
    - Watford
    Apply Now
    Join our journey to create a new experience for the National Lottery a... Read More
    Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.About us:We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy.  We have been officially awarded the Fourth Licence (10 year licence) to operate the National Lottery starting February 2024. ‍We’ve developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better.  Our aim is to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes. Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace.  All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications.  Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. While the main contribution of the National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do.  Join us as we embark on a once-in-a-lifetime, largescale transformation journey to build a bigger, better, and safer National Lottery that delivers more money to good causes.  

    Role Purpose:The Senior Reporting Developer (Power BI) is responsible for designing, building, and maintaining high-quality, scalable, and user-friendly analytics solutions using Power BI. This role focuses on tabular model design, data visualization best practices, and end-to-end report lifecycle management—ensuring that business stakeholders receive accurate, insightful, and timely data.A strong candidate will have deep hands-on experience with Power BI, including Power Query, DAX, tabular modelling, and efficient data transformations. They will be experienced at Power BI capacity planning, optimizing performance, and integrating Power BI solutions with broader data platforms. The Senior Reporting Developer will be creating reports which would reflect the business needs and will encourage data driven decision making across the business. Proactive proposals of report improvements based on the PowerBI feasibilities and efficient communication with the business stakeholders is also expected from this role.Power BI Architecture & Development Design, develop, and optimize Power BI dashboards, reports, and data models. Implement best practices for data transformations (Power Query), DAX calculations, and tabular model design, including unit testing of tabular models to ensure accuracy and reliability. Create intuitive layouts and visual designs that drive business adoption, focusing on great user experiences (UX) in reports and dashboards. Maintain consistency in visual standards, data definitions, and nomenclature across all reports.  Data Modelling & Integration Build and maintain robust, scalable tabular models that support self-service analytics and enterprise reporting. Collaborate with data engineering/platform teams to align on data warehouse design, create and maintain aggregate tables, and ensure reliable data pipelines feeding into Power BI from multiple data sources. Implement data integration best practices to ensure consistent, accurate, and secure data across the reporting ecosystem.  Infrastructure, Automation & Capacity Planning Implement and manage Power BI Workspaces, gateways, and deployment pipelines. Apply CI/CD practices for reporting artifacts (e.g., version control, automated testing, and release management). Identify and implement automation opportunities for processes such as refresh schedules, performance monitoring, and usage analytics. Contribute to capacity planning and management, ensuring optimal resource utilization and ability to handle growth in data volume and user concurrency.  Collaboration, Engagement & Design Alignment Work closely with business stakeholders, product managers, and data engineering/platform teams to gather reporting requirements and translate them into technical solutions. Support the development of a self-serve culture by assisting in training business users on Power BI tools and promoting the adoption of accessible and reliable BI artifacts. Participate in design reviews and regularly synchronize with the data engineering team to ensure data models align with reporting and analytics needs.  Governance & Compliance Implement reporting governance best practices, ensuring data quality, integrity, and security across Power BI solutions. Collaborate with the Data Governance team to maintain a report catalogue, data dictionary, and data lineage, leveraging tools like Ataccama (or similar) for metadata management. Implement role-based access controls, manage row-level security (RLS), and adhere to data privacy regulations and internal policies.Performance Monitoring & Optimization Monitor and optimize Power BI report performance, proactively addressing bottlenecks (e.g., DAX queries, refresh times, model size). Continuously review and optimize tabular models, visualization layouts, and data transformations to improve user experience and reduce latency. Provide guidelines and support for business users who create their own reports and dashboards to manage performance in self-service scenarios.  Release Planning & Deployment of Reporting Solutions Contribute to the end-to-end release cycle for Power BI enhancements, including testing, documentation, and rollback strategies. Ensure thorough testing, documentation, and rollback strategies are in place prior to deploying new or updated reports.  Reporting Jobs Orchestration & Performance Optimization Coordinate report refresh schedules and data pipeline orchestrations (e.g., with Azure Data Factory, Power Automate) to ensure reliable data availability. Continuously analyse and optimize refresh performance and usage analytics, identifying opportunities for parallelization, resource tuning, and cost efficiency.  Code Review & Efficient Testing Practices Adhere to and contribute to best practices for code reviews, ensuring quality and security standards within Power BI development. Implement efficient testing frameworks and methodologies (e.g., data validation, unit testing of tabular models, performance testing, user acceptance testing) to reduce defects and enhance reliability.  Continuous Learning & Innovation Stay updated with the latest Power BI features, best practices, and industry trends. Proactively suggest and implement innovative solutions to improve reporting efficiency and effectiveness. Mentoring & Knowledge Sharing Share expertise and best practices with junior team members and business users. Contribute to internal documentation and knowledge bases to support team growth and consistency in development practices. RequirementsTechnical Expertise Power BI: Deep hands-on experience with Power Query, DAX, tabular model design, visualization best practices. Proficiency in optimizing report performance and implementing advanced features. Data Modelling: Strong knowledge of star/snowflake schemas, dimension/fact design, and row-level security for enterprise-scale tabular models. Programming & Scripting: Proficiency in SQL; familiarity with Python or other scripting languages is a plus. Cloud Platforms: Experience with Azure services (e.g., Azure Data Factory, Azure Synapse) or other cloud-based data platforms is beneficial.  Collaboration & CommunicationExcellent communication skills to translate complex reporting requirements into actionable development plans and vice versa.Proven ability to collaborate effectively with cross-functional stakeholders (Analytics, Data Engineering/Platform, Data Governance, Product, Business Teams).Problem-Solving & Innovation Strong analytical and problem-solving skills, with the ability to troubleshoot complex data and performance issues.  Demonstrated capacity for innovative thinking in BI solution design and implementation.  Performance Optimization Expertise in optimizing Power BI reports, dashboards, and data models for speed and efficiency. Experience in implementing best practices for large-scale data refresh and query performance.  Educational BackgroundBachelor’s or master’s degree in Computer Science, Information Systems, Business Analytics, or a related field (or equivalent work experience). Additional Qualifications Microsoft Power BI certifications (e.g., DA-100 / PL-300: Analysing Data with Microsoft Power BI) are highly preferred. Lottery domain experience is preferred, given familiarity with unique data structures, compliance considerations, and reporting nuances within the lottery industry. Prior experience working with enterprise-level BI implementations in a fast-paced or startup-like setting is a plus. Benefits26 days paid leave (plus bank holidays) Annual bonus scheme 2 x Life Days 4 x Salary of Life Insurance Pension: we’ll match your contribution up to 8.5% Single Private Health Cover £500 Wellness Allowance Income Protection Enhanced parental leave (maternity and paternity) Eye Care, Dental and Cycle To Work schemes  Read Less
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  • Lead BI QA  

    Allwyn UK
    - Watford
    Apply Now
    Join our journey to create a new experience for the National Lottery a... Read More
    Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.About us:We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy.  We have been officially awarded the Fourth Licence (10 year licence) to operate the National Lottery starting February 2024. ‍We’ve developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better.  Our aim is to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes. Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace.  All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications.  Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. While the main contribution of the National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do.  Join us as we embark on a once-in-a-lifetime, largescale transformation journey to build a bigger, better, and safer National Lottery that delivers more money to good causes.  

    Role Purpose:As a Lead BI QA at Allwyn, your primary mission is to drive excellence in BI quality assurance practices. In this role, you will guide and inspire a small QA team to optimise testing processes crucial to our BI solutions via a hands on approach.  Your responsibilities include meticulous oversight of manual testing, strategic implementation of automated testing practices, and the cultivation of a collaborative culture within the BI QA team. You will be required to lead by example within this role as this is a small team.  Your role is essential in upholding the high standards required in the Betting and Gaming (Lottery) industry while strategically transitioning towards increased automation. Furthermore, you will play a pivotal role in establishing and enforcing best practices, contributing to the strategic implementation of test automation, and ensuring compliance with industry standards. Your expertise will be instrumental in propelling our testing processes to new levels of efficiency and reliability, aligning seamlessly with Allwyn’s overarching objectives.  As the BI QA Test Lead, you will be at the forefront of shaping the future of quality assurance at Allwyn BI function, contributing significantly to our commitment to delivering top-tier BI Solutions. Role Responsibilities:Leadership and Team Management Team Coordination: Lead, mentor, and supervise QA engineers specializing in Functional Data and BI testing. Workload Management: Assign tasks, prioritize workload, and ensure efficient use of resources. Performance Review: Evaluate team members' performance, provide constructive feedback, and ensure professional development. Test Strategy and Planning Test Planning: Develop comprehensive test strategies and plans tailored to Data platforms, Data Governance and BI projects. Risk Identification: Proactively identify risks in data flows, ETL processes, and BI/Reporting implementations, ensuring risks are effectively mitigated. Resource Estimation: Accurately estimate QA timelines, resource requirements, and budgeting efforts for projects. Quality Standards Enforcement: Ensure adherence to QA standards, governance, and compliance policies (e.g., data security, privacy, GDPR, etc.). Technical Oversight and Execution ETL and Data Pipeline Testing: Work with team in validation of complex data pipelines, ensuring data accuracy, completeness, consistency, and timeliness. Data Testing: Lead testing efforts on platforms such as AWS S3, Redshift, Athena, Spark, Hive, and other data technologies. BI Reporting Validation: Ensure the accuracy and usability of reports and dashboards developed using BI tools (Power BI, Qlik, etc.). Data Warehouse Validation: Responsible for testing data warehouse architecture, including dimensional modelling and data integrity validation. Data Governance tool validation: Responsible for automated data testing using Attacama and or any other data governance tools. Automation and Tooling Test Automation: Lead the creation and maintenance of automation test case repository, and support building and implementing new Test Automation solution for Data Platform and BI testing. Continuous Integration/Continuous Delivery (CI/CD): Support Test automation with CI/CD pipelines, facilitating rapid delivery and deployment. Performance and Scalability Testing Performance Testing: Manage and oversee performance testing of data platform systems, BI applications, data ingestion, and data processing workloads. Scalability Validation: Ensure systems perform under expected loads and future growth scenarios, identifying bottlenecks proactively. Collaboration and Communication Cross-Functional Collaboration: Coordinate closely with developers, data engineers, architects, project managers, business analysts, and end-users to ensure alignment on data quality and BI deliverables. Stakeholder Communication: Provide clear, concise, and regular reporting on testing status, progress, risks, and quality issues. Conflict Resolution: Resolve any issues or conflicts across development, QA, and business teams.Continuous Improvement Quality Metrics and Reporting: Develop, measure, and monitor QA KPIs, providing insight into product quality, test coverage, and improvement areas. Process Improvement: Continuously analyze current QA methodologies and introduce improvements to enhance efficiency, quality, and overall effectiveness. Domain Expertise and Best Practices Industry and Domain Knowledge: Maintain strong understanding of business processes, data flow, and data management best practices relevant to the industry domain. Stay Current with Technology: Stay up-to-date with emerging trends in Data, BI, data governance, analytics, and quality assurance methodologies. End-to-End Responsibility End-to-End Validation: Own the full QA lifecycle for Data Platform and BI initiatives, from requirements review to final production deployments and post-deployment validation. Production Support Coordination: Support incident resolution and troubleshooting data or BI-related issues in production environments. Requirements1.      Technical Skills & Experience Requirements: AWS Data Platform Proficiency: IAM, Amazon S3, Glue, Redshift, Athena, EMR, Lambda, Kinesis, etc. Data Pipeline Development & Testing: Experience with ETL/ELT processes and pipeline validation. Ability to design and validate data transformations using AWS Glue, Airflow, Apache Spark, Python/PySpark. Data Warehouse Testing: Strong knowledge in validating AWS Redshift data warehouses and data marts. Data Quality & Governance: Experience with AWS Data Catalog, AWS Glue Crawlers, AWS DataBrew, and Data lineage tools. Dashboard & Report Validation: Extensive experience testing Power BI dashboards/reports for accuracy, functionality, usability, and performance. Power BI Data Modeling: Understanding of data modeling concepts, including DAX, Power Query, and complex data relationships. Performance Optimization: Ability to validate and optimize performance of complex Power BI reports and models. ETL & Data Validation: Skilled at testing data integration, data migration, and data transformation processes. QA Automation: Hands-on expertise in test automation tools, scripting for data validation and regression testing. Performance & Scalability Testing: Experience conducting performance testing, benchmarking, and scalability validation for Data platform solutions. SQL Skills: Advanced proficiency in SQL for data validation, queries, and troubleshooting. Python/Scripting Languages: Proficient in Python/PySpark scripting for data processing and test automation. Testing: Jira (Zephyr/Xray) and TestRail. DevOps & CI/CD Integration: Familiarity with CI/CD Integration tools and technologies. Leadership & Managerial Requirements: QA Strategy & Leadership: Ability to develop and execute test strategies, plans, and frameworks. Team Management: Proven experience leading QA teams, providing mentorship, training, and resource management. Stakeholder Communication: Excellent communication skills to interact with technical teams, analysts, product owners, data engineers, Source Teams, and business stakeholders. Risk & Issue Management: Ability to proactively identify, manage, and mitigate QA risks and issues. Project Management Skills: Experience in Agile, Scrum, or Kanban methodologies. Domain & Business Acumen: Data Analysis & Insights: Strong ability to interpret data insights, KPIs, metrics, and translate them into actionable business recommendations. Industry Experience: Experience in working within gambling and entertainment industries (lottery - Preferred). Compliance & Regulatory Understanding: Familiarity with regulatory requirements such as GDPR, data governance best practices, and security standards. Education & Certifications: Educational Background: Bachelor’s or Master’s degree in Computer Science, Information Systems, Data Analytics, or related fields. Certifications (preferred): AWS Certified Data Analytics Specialty, AWS Certified Solutions Architect (Associate/Professional), Microsoft Certified Data Analyst (Power BI), ISTQB Certification in Software Testing. Soft Skills & Competencies: Strong analytical and problem-solving capabilities. Proactive attitude, adaptability, and resilience under pressure. Effective written and verbal communication. Ability to manage ambiguity, complexity, and competing priorities. Benefits26 days paid leave (plus bank holidays) Annual bonus scheme 2 x Life Days 4 x Salary of Life Insurance Pension: we’ll match your contribution up to 8.5% Single Private Health Cover £500 Wellness Allowance Income Protection Enhanced parental leave (maternity and paternity) Eye Care, Dental and Cycle To Work schemes  Read Less
    Apply Now

  • Reporting Engineering Manager  

    Allwyn UK
    - Watford
    Apply Now
    Join our journey to create a new experience for The National Lottery a... Read More
    Join our journey to create a new experience for The National Lottery and help us to power change for the greater good.We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across Europe which includes: Czech Republic, Austria, Greece, Cyprus & Italy.While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, largescale transformation journey by creating a National Lottery that delivers more money to good causes.We’ll talk a bit more about us further down the page, but for now – let’s talk about the role and who we’re looking for…A bit about the role…The Reporting Engineering Manager (Power BI) will lead a team of reporting engineers to design, build, and maintain high-quality, scalable analytics solutions using Power BI. Reporting to the BI Delivery Manager, this role focuses on tabular model design, data visualization, and end-to-end report lifecycle management. The ideal candidate will have deep, hands-on experience with Power BI, including Power Query, DAX, and tabular modelling. A key aspect of this role is to foster a culture of self-service analytics and to establish the reporting team as "Tech Stewards" for the business by collaborating with various stakeholders to align reporting with organisational goalsWhat you’ll be doing… Team Leadership: Recruit, mentor, and lead a team of reporting engineers, fostering a culture of continuous learning and self-service analytics. Power BI Architecture & Development: Oversee the design, development, and optimization of Power BI solutions, implementing best practices for data transformations, DAX, and tabular model design to create excellent user experiences. Data Modeling & Integration: Build and maintain robust tabular models that support self-service analytics. Collaborate with data engineering teams to ensure reliable data pipelines. Infrastructure & Automation: Manage Power BI infrastructure, including workspaces and deployment pipelines, using CI/CD practices. Plan and manage Power BI capacity and licensing. Stakeholder Collaboration: Partner with business, product, and data teams to translate requirements into technical solutions and promote the adoption of BI tools. Governance & Compliance: Implement reporting governance best practices in collaboration with the Data Governance team, ensuring data quality, security, and compliance. Performance & Optimization: Monitor and optimize Power BI report performance, proactively addressing any issues and ensuring a positive user experience. What experience we’re looking for… Technical Expertise Power BI: Deep hands-on experience with Power Query, DAX, tabular model design, visualization best practices, and capacity management. Data Modeling: Strong knowledge of star/snowflake schemas, dimension/fact design, and row-level security for enterprise-scale tabular models. BI Infrastructure & Automation: Familiarity with Power BI service administration, deployment pipelines, CI/CD processes, gateway configurations, license management, and role-based access. Data Governance & Metadata Management: Experience working with data governance teams and tools (e.g., Ataccama) for managing data dictionaries, report catalogs, or business glossaries. Programming & Scripting: Proficiency in SQL; familiarity with Python or other scripting languages is a plus. Cloud Platforms: Experience with Azure services (e.g., Azure Data Factory, Azure Synapse) or other cloud-based data platforms is beneficial. Leadership & Communication Demonstrated experience leading high-performing reporting or BI teams, including mentorship, performance management, and capacity planning. Excellent communication skills to translate complex reporting requirements into actionable development plans and vice versa. Proven ability to collaborate effectively with cross-functional stakeholders (Analytics, Data Engineering/Platform, Data Governance, Product, Business Teams). Project & Effort Management Experience managing multiple reporting initiatives simultaneously, prioritizing tasks, and meeting deadlines. Proven track record in accurately estimating project effort, mitigating risks, and staying within budget. Additional Qualifications Microsoft Power BI certifications (e.g., DA-100 / PL-300: Analyzing Data with Microsoft Power BI) are highly preferred. Lottery domain experience is preferred, given familiarity with unique data structures, compliance considerations, and reporting nuances within the lottery industry. Prior experience working with enterprise-level BI implementations in a fast-paced or startup-like setting is a plus. About us: We’ve developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better. Innovation - We pride ourselves on it! We’re constantly looking for new ways to excite our customers, bringing new products to enjoy which is all underpinned by our responsible play values and making them accessible to all. Giving back – Did you know that playing the lottery generates around £30m a week for charities and good causes in the UK? Our aim is to have doubled this number by the end of the first 10 year licence Sustainability – Our aim to be net zero by 2030 which would make us the first lottery provider globally to achieve this Inclusion and accessibility – We are making all parts of The National Lottery inclusive – whether you play a game in a store or online. If you need any assistance or adjustments to this job description or in the application process, please contact a member of the talent team at careers@allwyn.co.uk and we’ll be happy to help. **Being the custodians of the National Lottery license is a big responsibility, so all of our roles are subject to extensive background checks** An inclusive reward offering with wellbeing at the centre… At Allwyn, we’ve put together a range of inclusive benefits and policies to support our colleagues at every stage of their lives and careers. Here’s a list of some of the fantastic benefits we offer… Company bonus scheme · Matched pension contributions up to 8.5% 26 days annual leave + 2 Life Days (and bank holidays) Complimentary Private Medical Life Assurance Enhanced Maternity & Paternity leave £500 wellness allowance Access to nutritional advisor and personal trainers Discounted Health Assessments Complimentary Financial coaching Our benefits and policies reflect our commitment to wellbeing and inclusivity and are enhanced with features that benefit our colleagues (and their families). By offering a variety of benefits that support our colleagues, we continue to create a place of work where people feel rewarded and can succeed.A place of belonging… We want to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes. Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We are a Disability Confident Leader which means we’ve taken proactive steps to ensure our workplace is accessible and inclusive for disabled colleagues and candidates. As part of this we offer an interview to disabled applicants who Read Less
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  • DevOps Engineer  

    Allwyn UK
    - Watford
    Apply Now
    Join our journey to create a new experience for the National Lottery... Read More
    Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.Hybrid: This role is 3 days a week in the Watford, Hertfordshire office. Platform: This role primarily sits in the Microsoft Azure Team About us:We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy.  We have been officially awarded the Fourth Licence (10-year licence) to operate the National Lottery starting February 2024.We’ve developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better.  Our aim is to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.While the main contribution of the National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do.  Join us as we embark on a once-in-a-lifetime, largescale transformation journey to build a bigger, better, and safer National Lottery that delivers more money to good causes.  

    Role Purpose:Part of the Cloud Centre of Excellence team, you will manage the day-to-day support and change activities across the new Microsoft Azure platform.  As the technical SME, your main responsibilities will be to support architects is designing, implementing and managing the Azure based solutions. This role ensures secure and efficient deployment of the company’s Azure based systems, aligning with business objectives and regulatory requirements.You will need to demonstrate a strong understanding of Azure components such as Virtual Networking, Virtual Machines, Application Gateways, Network Security Groups, Landing Zones, Management Groups and Azure Policies whilst maintaining the ability to be very “hands on”.The role requires experience and a proven track record of delivering Azure solutions to enterprise level organisations. Role Responsibilities:  Develop and deploy scalable, secure, and reliable cloud solutions using AWS/Azure resources Support architecture in translating business requirements into technical specifications Analyse current systems and infrastructure to identify areas for improvement Provide SME support and guidance to other team members regarding our cloud eco-system Ensure the cloud environment meets compliance and security standards Ability to identify, analyse, and resolve infrastructure vulnerabilities and application deployment issues Support the Documentation of designs for architects and have the skills to present to various Governance boards for approval Good experience with Terraform and the principles of best practice with IaC A willingness to get “stuck into the code” rather than needing to wait for a developer to explain how it works Key Measures of Success: Day to day task focused management on technical delivery for the portfolio, taking full accountability in adhering to the agreed plan Working in alignment with suppliers, the Technical Delivery team and the PMO to ensure that the appropriate technical solutions are available Working closely with third parties, internal technology team, external technology suppliers, other Technical Delivery Managers and functional SME’s Detailed Management of the Critical Path ensuring any potential deviation is identified and or escalated as appropriate Ability to problem solve as appropriate; addressing challenges and issues that arise during the scope for the project and escalating to the relevant stakeholders where necessary Key Skills and Experience: Proven experience in supporting architects with designing and implementing Cloud systems Strong understanding of Cloud concepts, practices and procedures Excellent problem solving and analytical skills Excellent Stake Holder management skills both technical and non-technical Excellent documentation skills using Confluence, Word and Vision Work within an Agile framework using Jira Proven experience managing cloud computing platforms (e.g. AWS, Azure, GCP) and containerization technologies (e.g. Docker, Kubernetes) Passion for technology and a commitment to continuous learn You thrive on responsibility and completing tasks in a timely manner with good, clear communication You are equally comfortable working independently, and in a team to deliver excellence, working across boundaries and within the wider technology function Excellent communication and influencing skills, including the ability to explain complex technical challenges in a simple and effective manner Determined to succeed, high energy with humility and a strong personal drive Our goal is to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes. Allwyn is an equal opportunity employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace.  All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications.  Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Benefits26 days paid leave (plus bank holidays) Annual bonus scheme 2 x Life Days 4 x Salary of Life Insurance Pension: we’ll match your contribution up to 8.5% Single Private Health Cover £500 Wellness Allowance Income Protection Enhanced parental leave (maternity and paternity) Eye Care, Dental and Cycle To Work schemes  Read Less
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  • Retail Sales Executive - Mansfield (6 Months FTC)  

    Allwyn UK
    - Mansfield
    Apply Now
    Join our journey to create a new experience for The National Lotter... Read More
    Join our journey to create a new experience for The National Lottery and help us to power change for the greater good.We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across Europe which includes Czech Republic, Austria, Greece, Cyprus & Italy. While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do.  Join us as we embark on a once-in-a-lifetime, largescale transformation journey by creating a National Lottery that delivers more money to good causes.  We’ll talk a bit more about us further down the page, but for now – let’s talk about the role and who we’re looking for…A bit about the role… The Retail Sales Team are the face of The National Lottery to the existing National Lottery Retailers, supporting them to increase Returns to Good Causes, driving sales through increasing in-store standards, Retailer Training and the ongoing management of The National Lottery retail estate. Through ownership of territory management, you will build and maintain strong relationships with our retailer network within an assigned territory Deliver the retail and marketing plans by supporting and growing in-store standards, advocating the commercial value of The National Lottery to drive sales and returns to Good Causes What you’ll be doing…Strategic Delivery: Support the Annual Business Plan by delivering key messages and marketing updates to our retail network Support the Retail Sales Team objectives and review against agreed measures, working cross territory / divisionally where required Bring retail insight and new ways of working into Allwyn through team meetings, 1:2:1’s with Retail Sales Manager Execution: Deliver the Retail Key Performance Indicators through ownership of territory management plans and prepare store visits within your assigned territory. Proactively drive high in-store standards and deliver key messages Build and maintain great relationships in your assigned territory to drive great in store execution and retailer advocacy of The National Lottery within stores now and into the future Develop a strong understanding of your territory, retailers, and competitors to drive sales and returns to Good Causes Agree and gain commitment ensuring retailers comply with the necessary player protection through the Retail Training Centre (RTC) Drive you own development through our Retail Sales Academy (RSA) What experience we’re looking for… Previous field sales experience or customer service (ideal but not necessary) You're always bringing new ideas to the table Strong sales and commercial acumen You’re a people person and confident speaking to our retailers and can build great relationships Experience of face to face selling – and you’re pretty good at it too Ability to use IT packages and be IT literate Good with numbers and you're able to analyse data and provide insight to our customers The ability to deliver effective training with people at all levels A full UK driving licence and flexibility to travel across your territory and wider regions when required Key Measures of Success: Business Knowledge - Understands structure, vision and purpose; Knows Retail vision and can translate throughout all they do; Aware of cascaded information affecting the business and organisation; Is aware of what other business departments / functions are and how they interact; Takes into account their business understanding / awareness throughout Financial Acumen - Understands and can discuss sales and returns to Good Causes confidently. Using appropriate tools to conduct analysis and lead conversations around corrective action. Data and Insights - Aware of trends and how these may impact their area of business; Knows the Lottery competition; Understands local retailer dynamics, formats and channels; Understands shopper motivations and needs; Links external trends to action needed within role; Understands key metrics and can talk about these in an internal and external environment Strategic Development - Understands the team strategy / objectives; Executes all tasks in role (internal and/or external. Competently shares small strategic decisions with line manager which are well thought through; Competent at evaluating successes and failures and applies this to the next project/output; Competent in planning and organising own task; Establishes priorities in partnership with manager or wider team and plans accordingly Communicating with Impact - Active member of the immediate team and makes an effort to get to know other teams. Can manoeuvre through group discussion effectively; Comfortably takes delegation, ensuring outcomes and milestones are contracted, internally & externally Personal Accountability - Can be counted on to achieve goals; Able to follow direction within a set strategy and will articulate what is possible within remit; Genuinely cares about their outputs and the effect these have internally and externally; Balances own workload, flexing this when priorities shift; Comfortable working on a task, knowing why it is being performed and seeking guidance in times of uncertainty About us: We’ve developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better.  Innovation - We pride ourselves on it! We’re constantly looking for new ways to excite our customers, bringing new products to enjoy which is all underpinned by our responsible play values and making them accessible to all. Giving back – Did you know that playing the lottery generates around £30m a week for charities and good causes in the UK? Our aim is to have doubled this number by the end of the first 10 year licence Sustainability – Our aim to be net zero by 2030 which would make us the first lottery provider globally to achieve this Inclusion and accessibility – We are making all parts of The National Lottery inclusive – whether you play a game in a store or online.  If you need any assistance or adjustments to this job description or in the application process, please contact a member of the talent team at careers@allwyn.co.uk and we’ll be happy to help.  **Being the custodians of the National Lottery license is a big responsibility, so all of our roles are subject to extensive background checks**An inclusive reward offering with wellbeing at the centre… At Allwyn, we’ve put together a range of inclusive benefits and policies to support our colleagues at every stage of their lives and careers. Here’s a list of some of the fantastic benefits we offer… Company bonus scheme Matched pension contributions up to 8.5% 26 days annual leave + 2 Life Days (and bank holidays) Complimentary Private Medical Life Assurance Enhanced Maternity & Paternity leave £500 wellness allowance Access to nutritional advisor and personal trainers Discounted Health Assessments Complimentary Financial coaching Our benefits and policies reflect our commitment to wellbeing and inclusivity and are enhanced with features that benefit our colleagues (and their families). By offering a variety of benefits that support our colleagues, we continue to create a place of work where people feel rewarded and can succeed. A place of belonging…We want to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace.  All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications.  Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.We are a Disability Confident Leader which means we’ve taken proactive steps to ensure our workplace is accessible and inclusive for disabled colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job. Read Less
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  • Retail Planning Executive - National Accounts (6 Months FTC)  

    Allwyn UK
    - Watford
    Apply Now
    Join our journey to create a new experience for The National Lottery... Read More
    Join our journey to create a new experience for The National Lottery and help us to power change for the greater good.We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across Europe which includes: Czech Republic, Austria, Greece, Cyprus & Italy. While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do.  Join us as we embark on a once-in-a-lifetime, largescale transformation journey by creating a National Lottery that delivers more money to good causes.  We’ll talk a bit more about us further down the page, but for now – let’s talk about the role and who we’re looking for…A bit about the role… Reporting to the Retail Planning Manager, responsible for developing the tools for the National Account Team (NAT) to champion and support delivery of key initiatives across the Retail Channel. To continually improve retail execution, in line with annual planning priorities and Planning, Comms & Training framework within Retail Strategy & Operations. Ensuring that retailers are kept at the heart of retail plans by supporting an effective Retailer contact model to achieve sales, profit and Good Cause contribution targets in line with Allwyn’s fourth licence bid commitments. The team owns the development and execution of the Go to Market planning process which ensures all Retail priorities, timings, requirements are aligned to the overarching delivery of the consumer plan. What you’ll be doing… Support improving Retail channel operations, capabilities, processes, and tools. Understand and develop the requirements of GEM suite capability for the NAT user base. Support development of ways to deliver industry leading in store execution of The National Lottery across the Retail estate, taking into account format and sector nuances, by retailer. Support the Retail Planning Manager to shape and implement the strategic priorities within Retail Working Groups (PCT) and Go To Market frameworks for the NAT Collaborate cross functionally to feed recommendations and prioritisation of activities for all Retail teams. Monitor and action any new requests for the RS&OPs team via internal process. Support the building of yearly and quarterly Retail Contact Model and the delivery of briefings, via face to face conferences &/or virtual meetings to the Retail Sales Team through Call Smart. Support the NAT through monitoring and flagging of issues through Champ groups. Support the building of decks and documents to cascade information to retail functions through their team meetings and regular workgroups such as Retail Channels Steering Group. Work closely with the Supply Chain team on NAT bootstock orders. Support with the scratchcard returns process through the collation of Scratchcard return bags that are to be sent to retailers during a closure. Work with the Operational Sales Team to build and provide call files for activities that are being supported across Retail Working closely with Retail Sales Managers on day to day issue resolution and cascading any relevant risk or escalation. Working with the other Retail Planning Executives to attend weekly game status meetings and feed back to the planning team. What experience we’re looking for… Demonstrable knowledge and experience of retail execution including brand activation. Experience and knowledge of successful selling and influencing skills. Skilled in prioritisation and multi-task management under pressure. Ability to understand key business operational reporting. Advanced ability to use the Microsoft Office suite, Google Suite Proven experience working cross-functionally to deliver complex projects with multiple deliverables and priorities. Excellent presentation and communication skills and is able to present confidently to senior managers and teams. Effective written and verbal communication skills. Commercially minded- able to identify opportunities. Naturally curious, challenges the norm, whilst being receptive and considerate to other ways of approaching things. Key Measures of Success: Ability to take a brief, put your stakeholders and retailers at the heart of your thinking, and transform this into actionable asks to either improve operations or bring new idea to life. About us: ‍We’ve developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better.  Innovation - We pride ourselves on it! We’re constantly looking for new ways to excite our customers, bringing new products to enjoy which is all underpinned by our responsible play values and making them accessible to all. Giving back – Did you know that playing the lottery generates around £30m a week for charities and good causes in the UK? Our aim is to have doubled this number by the end of the first 10 year licence Sustainability – Our aim to be net zero by 2030 which would make us the first lottery provider globally to achieve this Inclusion and accessibility – We are making all parts of The National Lottery inclusive – whether you play a game in a store or online.  If you need any assistance or adjustments to this job description or in the application process, please contact a member of the talent team at careers@allwyn.co.uk and we’ll be happy to help.  **Being the custodians of the National Lottery license is a big responsibility, so all of our roles are subject to extensive background checks**An inclusive reward offering with wellbeing at the centre…At Allwyn, we’ve put together a range of inclusive benefits and policies to support our colleagues at every stage of their lives and careers. Here’s a list of some of the fantastic benefits we offer… Company bonus scheme Matched pension contributions up to 8.5% 26 days annual leave + 2 Life Days (and bank holidays) Complimentary Private Medical Life Assurance Enhanced Maternity & Paternity leave £500 wellness allowance Access to nutritional advisor and personal trainers Discounted Health Assessments Complimentary Financial coaching Our benefits and policies reflect our commitment to wellbeing and inclusivity and are enhanced with features that benefit our colleagues (and their families). By offering a variety of benefits that support our colleagues, we continue to create a place of work where people feel rewarded and can succeed. A place of belonging…We want to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace.  All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications.  Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.We are a Disability Confident Leader which means we’ve taken proactive steps to ensure our workplace is accessible and inclusive for disabled colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job. Read Less
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  • Responsible Play Advisor  

    Allwyn UK
    - Watford
    Apply Now
    Join our journey to create a new experience for The National Lottery a... Read More
    Join our journey to create a new experience for The National Lottery and help us to power change for the greater good. We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across Europe which includes: Czech Republic, Austria, Greece, Cyprus & Italy.  While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do.  Join us as we embark on a once-in-a-lifetime, largescale transformation journey by creating a National Lottery that delivers more money to good causes.   We’ll talk a bit more about us further down the page, but for now – let’s talk about the role and who we’re looking for…A bit about the role…We are currently recruiting for the position ‘Responsible Play Advisor’. This is an important role as it is  critical in helping to achieve our ambition of making The National Lottery the safest place to play, by promoting responsible play and delivering our targeted participant protection interventions programme..Department & Team Description
    The Customer & Retail Care department provides end-to-end support at agreed customer service and Gambling Commission standards to all players and retail customersThe responsible play team, located within our Customer and Retail Care dept are responsible for managing inbound and outbound calls and webchats from players identified as potentially at-risk, by our online behavioural analytics model. What you’ll be doing…Deliver outbound responsible play calls to players who have been identified as ‘at risk’ Adopt a sensitive and empathetic approach when speaking with at risk players Liaise with other teams within the department to help resolve customer complaints relating to responsible  play. Accurately apply breaks and exclusions, as well as reviewing account limits, along with other relevant account information, for ‘at risk’ and/or long term unhealthy play accounts. Analyse and monitor potential ‘at-risk’ indicators in our internal systems. Support the Team Manager, in meeting Team SLAs and Targets Achieve KPIs Act as an Ambassador for responsible play at The National Lottery, and promote responsible play habits at all times. Be available for training as required  When business requirements determine, support the wider contact centre team by taking inbound web chats and calls from our players.  Ad hoc tasks and projects as required and as directed by the management team  What experience we’re looking for…Good Data management skills and experience of using MS products. Have a genuine interest in promoting responsible play and protecting vulnerable players. Must have a thorough understanding of all TNL responsible play online tools and limits. Excellent attention to detail and a high level of accuracy. Able to work in a high-volume work environment. Self-motivated individual with excellent communication skills and the ability to handle sensitive information discreetly. Able to prioritise workload and work to tight deadlines. Must be adaptable to changing procedures and be able to work with a variety of different business stakeholders. Must have an excellent understanding of the mechanics of all National Lottery games and products. Must have a proven track record of effective customer objection handling. Be a positive Team Player that reflects the company values. About us: ‍We’ve developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better.   Innovation - We pride ourselves on it! We’re constantly looking for new ways to excite our customers, bringing new products to enjoy which is all underpinned by our responsible play values and making them accessible to all. Giving back – Did you know that playing the lottery generates around £30m a week for charities and good causes in the UK? Our aim is to have doubled this number by the end of the first 10 year licence Sustainability – Our aim to be net zero by 2030 which would make us the first lottery provider globally to achieve this Inclusion and accessibility – We are making all parts of The National Lottery inclusive – whether you play a game in a store or online.   If you need any assistance or adjustments to this job description or in the application process, please contact a member of the talent team at careers@allwyn.co.uk and we’ll be happy to help.   **Being the custodians of the National Lottery license is a big responsibility, so all of our roles are subject to extensive background checks**An inclusive reward offering with wellbeing at the centre…At Allwyn, we’ve put together a range of inclusive benefits and policies to support our colleagues at every stage of their lives and careers. Here’s a list of some of the fantastic benefits we offer… Company bonus scheme Matched pension contributions up to 8.5% 26 days annual leave + 2 Life Days (and bank holidays) Complimentary Private Medical Life Assurance Enhanced Maternity & Paternity leave £500 wellness allowance Access to nutritional advisor and personal trainers Discounted Health Assessments Complimentary Financial coaching  Our benefits and policies reflect our commitment to wellbeing and inclusivity and are enhanced with features that benefit our colleagues (and their families). By offering a variety of benefits that support our colleagues, we continue to create a place of work where people feel rewarded and can succeed. A place of belonging… We want to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace.  All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications.  Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We are a Disability Confident Leader which means we’ve taken proactive steps to ensure our workplace is accessible and inclusive for disabled colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job. Read Less
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  • Creative Services Executive  

    Allwyn UK
    - Watford
    Apply Now
    We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-nat... Read More
    We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across Europe which includes: Czech Republic, Austria, Greece, Cyprus & Italy. While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do.  Join us as we embark on a once-in-a-lifetime, largescale transformation journey by creating a National Lottery that delivers more money to good causes.  We’ll talk a bit more about us further down the page, but for now - let’s talk about the role and who we’re looking for…We want to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace.  All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications.  Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.We are a Disability Confident Leader which means we’ve taken proactive steps to ensure our workplace is accessible and inclusive for disabled colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job.The Allwyn Creative Hub acts as our in-house agency, delivering creative, design and production services that support the objectives of Allwyn and The National Lottery. We partner with stakeholders across the business and beyond to create multi-channel campaigns, brand initiatives and internal communications.Our aim is to be an in-house centre of excellence for creative development and production.
    As Creative Services Executive, you’ll play a pivotal role in keeping the Creative Hub Studio running smoothly. From planning and resourcing to managing workflows and timelines, you’ll provide the structure that empowers our creative team to deliver outstanding work at pace.

    Reporting to the Creative Services Manager, you’ll be a central point of contact for colleagues and stakeholders, ensuring clarity, accountability and coordination across all projects. Organised, detail-oriented, passionate about process and confident with technology - you’ll bring a calm, structured approach that balances day-to-day delivery with longer-term planning.

    Aligned with our ambitious plans for evolution, this role offers a fantastic opportunity to shape how the Creative Hub operates; building great relationships across the business and growing your career in creative operations.What you’ll be doing…
    Own the CH Studio ‘front door’ Act as the first point of contact for all briefs into the Creative Hub Studio Work with the Creative Services Manager, the Client Services team and stakeholders to interrogate briefs and ensure clarity, purpose and alignment with wider objectives Drive scheduling, resourcing & workflow Manage the Creative Hub Studio workload (using Adobe Workfront) Track and allocate resource across a busy, multi-disciplinary team Lead weekly status meetings and regular check-ins to keep projects on track Anticipate risks, resolve blockers, and ensure deadlines are met Be the connector between teams and processes Liaise with stakeholders and creative teams to clarify briefs, deadlines and deliverables Communicate updates and decisions quickly, clearly and confidently Act as a subject-matter expert on Creative Hub processes, SLAs and ways of working Champion Adobe Workfront & DAM Serve as one of the team’s Workfront power users and go-to experts Maintain accuracy, generate reports, and drive best-practice adoption Support with onboarding, training and continuous improvements Ensure quality assurance Apply QA processes consistently across all creative output Safeguard brand guidelines and ensure compliance with legal and licence regulations Help maintain the integrity and quality of creative work Promote positivity & best practice Be a proactive ambassador for the Creative Hub team Build strong relationships across the business Champion a culture of quality, accountability and continuous improvement Requirements Previous experience in a creative studio, agency operations or project management role (trafficking, resourcing, workflow management) Hands-on experience with Adobe Workfront (or a similar project management tool) Familiarity with creative production workflows (print, digital, video, animation) Strong experience in QA/QC and maintaining brand consistency Ability to collaborate effectively with cross-functional teams Confidence working under pressure while maintaining accuracy and focus Benefits26 days paid leave (plus bank holidays) Annual bonus scheme 2 x Life Days 4 x Salary of Life Insurance Pension: we’ll match your contribution up to 8.5% Single Private Health Cover £500 Wellness Allowance Income Protection Enhanced parental leave (maternity and paternity) Eye Care, Dental and Cycle To Work schemes  Read Less
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