The roleThe P&C Apprentice is the backbone of our employee experience, ensuring every stage of the employee lifecycle is seamless, compliant, and professional. This role provides essential administrative support to the People Partnering, Talent Acquisition and Payroll teams, focusing on data accuracy, compliance, and smooth people processes.About the teamThis role sits within the People Partnering Team and reports to the Senior People Partner. You will work closely with the wider People & Culture team, including the Talent Acquisition and Payroll teams, to deliver a professional and efficient service to our UKEU employees.What you’ll be doing (key responsibilities)Your responsibilities will be split across two core areas, ensuring a smooth employee journey and operational efficiency.Onboarding & payroll administrationDrafting and sending out employment contracts and offer letters as follows: UK (FMs, SMs, BLs, DMs, and all Head Office roles), and EU (Stylists, Seasonal Stylist, FMs, SMs, BLs).Oversee Right to Work for all new joiners ensuring compliance and escalating concerns. (via Zinc). Including updating and maintaining the visa tracker by escalating concerns to the People Partner/Advisor. (via MySaints).Creating and owning personnel files for new starters, ensuring all required documents are organised and saved.Request employment references, tracking compliance and escalating concerns. (via Zinc).Complete employee onboarding processes up to and including MySaints employee bank details linkCoordinating the onboarding experience. Including preboarding emails to managers, weekly welcome emails to new starters and line managers, and monthly onboarding reminders.Supporting the smooth running of the probation period by sending out 1,2 and 3-month probation reminder emails to relevant parties as well as issuing pass probation letters. (via MySaints).Employee lifecycle administrationPreparing and issuing changes to terms and conditions lettersSupport the People Partnering team with employee relations case administration, such as preparing investigation packs, disciplinary invite lettersSaving and organising documentation within personnel files in line with agreed retention periodsMaintaining and updating the brands’ organisational chartsOwning and coordinating the partnering team's training rotaPreparing Data Subject Access Requests (DSARs)Answering queries in the People Inbox and completing employment reference requests.Ad Hoc raising of purchase orders via NetSuiteManaging leaver coordination, including preparing leaver letters, scheduling exit interviews, overseeing the termination of employees from MySaints WHAT WE’RE LOOKING FOR (SKILLS & QUALIFICATIONS)A Collaborative Team Player: You thrive in a team environment. You use your skills to support colleagues, and foster a positive, inclusive atmosphere where everyone feels valued and can do their best workBrand Ambassador: Your genuine love for fashion is evident. You'll be an ambassador for our brand, connecting with customers and colleagues over the power of an amazing outfitDriven by Success & Tenacity: You possess a winning mentality. You're resilient, focused on solutions, and committed to overcoming challenges to deliver outstanding resultsCommercial Acumen: You have a deep understanding of retail business. You actively leverage data to gain insights and anticipate customer needsIntegrity: You embody our core values through your honesty and trustworthiness. You're dedicated to protecting our brand, caring for our customers, product, profit margins, and the health and safety of our teams and environmentsPride in maintaining a high level of accuracy and attention to detail in all work About the location Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. What we stand forThe Customer is the Boss We work as one proud team to get the best for our customersOne Team We are joined up and encourage others to share their ideasWe Do What We Say We Will We know our goals, and we work with clear outcomes in mindWe Are Responsible We are self aware, understand the impact we have on others and are positive about the future BenefitsA generous wardrobe allowance so that you can wear our beautiful clothes to work each dayWe are a disability committed certified employerEmployee discount for you to spend with family and friends25 days holiday increasing to 28 days after 2 years continuous serviceBank holidays, birthdays and volunteering days offAccess to dental cash plan & free virtual GP appointments through AvivaUNUM employee assistance helplineLife assurance coverAccess to discounted gym membership and corporate discountsHybrid working in our historic East London studios, working hours are 9-5.30pmFree, confidential, wellbeing and lifestyle support with Retail TrustEnhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)Health days for you to use either for physical or mental wellnessDedicated mental health support from our mental health first aidersEye care vouchers, season ticket loans and much more!#WeAreAllSaintsOur aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.If you need any support or adjustments during your application, please get in touch with us and we are happy to help.#li-hybrid
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